Forecasting, Time Series Analysis, Fourier Transform, R, Ml So Good.
some months I have data across two years — for the majority I have only one year. Also, the majority of the incoming calls are VOIP, some are e-mails. Lets see if we can show the pattern better. df%>% group_by(RecordType, Date, Month)%>% filter(!RecordType %in% c("AgentState", "Callback call"))%>%