Forecasting, Time Series Analysis, Fourier Transform, R, Ml So Good.
filter(!RecordType %in% c("AgentState", "Callback call"))%>% filter(Hour >= 8 & Hour <=17)%>% filter(CallDirection=="Incoming" & DoneInIVR==0 & AgentSequence==1)%>% count()%>% tidyr::drop_na()%>% ggplot(., aes(x=Date, y=n, color=RecordType))+ geom_point()+ geom_line()+ theme_bw() The pattern by