Forecasting, Time Series Analysis, Fourier Transform, R, Ml So Good.
"Callback call", "E-mail call"))%>% filter(Hour >= 8 & Hour <=17)%>% filter(CallDirection=="Incoming" & DoneInIVR==0 & AgentSequence==1)%>% count()%>% tidyr::drop_na()%>% ggplot(., aes(y=QuarterHour, fill=n, x=factor(Month)))+ geom_tile()+ scale_fill_viridis_c(option="turbo")+ facet_wrap(~Day,