Forecasting, Time Series Analysis, Fourier Transform, R, Ml So Good.
QuarterHour)%>% filter(!RecordType %in% c("AgentState", "Callback call", "E-mail call"))%>% filter(Hour >= 8 & Hour <=17)%>% filter(CallDirection=="Incoming" & DoneInIVR==0 & AgentSequence==1)%>% count()%>% tidyr::drop_na()%>% ggplot(., aes(x=QuarterHour, y=n, color=factor(Month)))+ geom_point()+