Forecasting, Time Series Analysis, Fourier Transform, R, Ml So Good.
glimpse. Here you can see the incoming VOIP calls being sent to an agent. df%>% filter(RecordType == "VOIP call" & CallDirection=="Incoming" & DoneInIVR==0 & AgentSequence==1)%>% group_by(Date, Month)%>% filter(Hour >= 8 & Hour <=17)%>% count()%>% tidyr::drop_na()%>% mutate(dayname = weekdays(Date,