Forecasting, Time Series Analysis, Fourier Transform, R, Ml So Good.
c("AgentState", "Callback call"))%>% filter(Hour >= 8 & Hour <=17)%>% filter(CallDirection=="Incoming" & DoneInIVR==0 & AgentSequence==1)%>% count()%>% tidyr::drop_na()%>% ggplot(., aes(x=Day, y=n, fill=factor(Month)), col="black")+ geom_bar(stat="identity", position="dodge")+