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Comments From Our Clients

Video Testimonials



Services Revenue Increases by 70%


A $200 million software company hired a new vice president of customer service to manage a 700-person customer service department that had been without significant leadership or strategic direction for more than a year. The new executive was faced with a need to build morale and a goal of increasing services revenues by 50% within 18 months.


Mergers and Acquisitions

Ensuring a Successful Merger or Acquisition

It is estimated that 80% of mergers and acquisitions that occur today fail to meet their initial expectations. This failure rate has been attributed to a lack of concentration on a key aspect of the integration process, cultural integration. Loyalty Factor works with firms undergoing a merger or acquisition to address this critical aspect of the integration process and ensure the growth and prosperity of the new entity.


A large New Hampshire-based architectural firm wanted to grow its business by expanding its geographic base to include a fast-growing metropolitan area. The firm decided to acquire a smaller architectural practice located 1,500 miles away in northern . The southern company had been owned and run by a sole proprietor for 32 years and was well respected in the area.


Training Programs

Client comments from our various training programs:

"I've been to a lot of these programs, this was the best I've ever attended. Dianne has an incredible knowledge base and gave me new techniques that I've not learned before. Excellent program."

"Good material for coaching us, making us change our way of thinking in order to become effective, successful managers."

"Coaching techniques were very useful."
 Transform Your Organization

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