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Sephora = Bad Customer Service So during my fabulous birthday shopping spree, I stopped in at Sephora.  Did I need anything?  No.  I just wanted my birthday gift. But I looked around ... I came across clearance bins!  YAY!  I found a whole bin full of nail effects.  The bill was clearly marked $5 so I dug through the bin looking for a pattern I would like.  I thought $5 why not plus when I found these ... I was sold black with white polka dots - heavenly!
Since I looked at almost each one in that container I knew there was more than one of these patterns in that box therefore yay legit clearance item!  So I thought, I got up to the counter and it rang up $9. I say oh sorry there must be a mistake I got these out of the $5 bin with tons (and there were tons) of other ones.  The sales associate huffs over to the bin ... I tag along because you never know what shady-ness you are dealing with - she grabs a handful and heads back to the counter.  She starts ringing them up.  This one is $5, this one is $7, this one is $9.  I politely say ... how am I supposed to know that?  The bin states $5.  It doesn't say $5 and up.  The other girl at the counter says MA'AM blah blah blah and her two cents as if she is Mrs. Sephora and I am taking $4 out of the mouths of her little Sephora children.  I look at her and say ... are you the manager?  She says NO!  Well I would prefer to talk to the sales associate I am working with or the manager.  Thank you.  Dirty looks.  I then say, I'm sorry.  Are we supposed to assume that the price you have listed on all the items in the store are a maybe or they are the price?  Dirty look girl says ... we'll fix it.  So $5 and my birthday gift.  Go me!  I am sure they did not appreciate the fact that I wasn't willing to give up the $5 stated price but isn't it an unwritten rule that whatever the tag says is the price and it's the company's loss if they marked it wrong?

Am I wrong?
Also, I just hate when I get MA'AMed with attitude ...
it's like they are saying I KNOW you know I am doing this to insult you! Random Thoughts from Mellissa "Shia" Rondinelli at 3:17 PM 



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