[null, {"document_url": "https://www.purechat.com/support/live-chat-transcripts", "unformatted_src": "/img/support/transcripts/transcripts-callout.1fc2c59a.png", "src": "https://www.purechat.com/img/support/transcripts/transcripts-callout.1fc2c59a.png", "formatted_filename": "transcripts callout", "alt_text": "Pure Chat Transcripts", "rendered_width": 940, "rendered_height": 575}, null, {"document_url": "https://www.purechat.com/support/live-chat-transcripts", "unformatted_src": "/img/support/transcripts/transcripts-search.ccdaea86.png", "src": "https://www.purechat.com/img/support/transcripts/transcripts-search.ccdaea86.png", "formatted_filename": "transcripts search", "rendered_width": 450, "rendered_height": 250}, null, {"document_url": "https://www.purechat.com/support/live-chat-transcripts", "unformatted_src": "/img/support/transcripts/transcripts-type.88094820.png", "src": "https://www.purechat.com/img/support/transcripts/transcripts-type.88094820.png", "formatted_filename": "transcripts type", "rendered_width": 450, "rendered_height": 250}, null, {"document_url": "https://www.purechat.com/support/live-chat-transcripts", "unformatted_src": "/img/support/transcripts/transcripts-list.597cd011.png", "src": "https://www.purechat.com/img/support/transcripts/transcripts-list.597cd011.png", "formatted_filename": "transcripts list", "rendered_width": 450, "rendered_height": 250}, null, {"document_url": "https://www.purechat.com/support/live-chat-transcripts", "unformatted_src": "/img/support/transcripts/transcript.59f60204.png", "src": "https://www.purechat.com/img/support/transcripts/transcript.59f60204.png", "formatted_filename": "transcript", "rendered_width": 450, "rendered_height": 250}, null, {"document_url": "https://www.purechat.com/support/live-chat-transcripts", "unformatted_src": "/img/heart.f4d1fbc3.png", "src": "https://www.purechat.com/img/heart.f4d1fbc3.png", "formatted_filename": "heart", "rendered_width": 22, "rendered_height": 22}, null]


Live Chat Transcripts

Keep a record of all current, past and missed chats. Use the filtering options to view transcripts by website or keyword, such as the operator or contact email address. You can also filter by conversation type, which is broken down into chat, proactive chat or email. Once you’ve set specific filters, use the list below to see the date, website, team member, rating and more. Click on a conversation to see in-depth details about who it was with, what was said and download or email the transcripts.

