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Assessing client satisfaction

24th of May 2017 Open and honest communication can be a challenge even in the best of relationships, but it can be make or break in commercial situations. Giles Wheeler, operations director at contract cleaning and soft services specialist Facilicom UK, explains how taking advantage of the opportunity for a new perspective is helping his company build its client


ISSA and CSSA merge

23rd of May 2017 US-based cleaning industry association ISSA has merged with the Canadian Sanitation Supply Association (CSSA) to form ISSA Canada."With approval from our members to move forward with ISSA Canada, we are in a much better position to provide a broader range of benefits and services thus creating a greater value for our members," said Mike Nosko,


Norway cleans up its cleaners

22nd of May 2017 Norway's government has proposed measures to tackle rogue operators in its cleaning sector, and to improve working conditions of employees.

For the workers in the industry to get the wages and working conditions they are entitled to, it proposes that businesses in the cleaning industry must submit evidence that they have been approved every three


CMS organisers to host railway cleaning networking event

19th of May 2017 Messe Berlin, which organises the CMS professional cleaning exhibition and the InnoTrans transport fair, will bring professionals from both sectors to an event focusing on railway cleaning during this September's CMS. The show takes place from September 19-21.

The Mobility Cleaning Circle will be held on September 21 and the ceos from


Download the ECJ app now!

18th of May 2017 Did you know you can now read the latest editions of ECJ on your mobile device by downloading the new app? The April/May edition is now available.

Get instant access to the digital issue of ECJ on your mobile device

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Avoid using the middle toilet cubicle to avoid potential infections: study

17th of May 2017 Anyone who is squeamish about coming into contact with germs in the public washroom should choose the first cubicle in a row of stalls, according to research.

And the middle cubicle should be avoided at all costs since this will potentially be most people's choice.

US celebrity doctor Mehmet Oz makes the claim that the first toilet in a row




