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Pre Paid E-Bill What is e-bill?
E-bill is a service available for prepaid subscribers to view their past call, SMS & MMS records online.
What are the services captured under e-bill?
Voice related incoming & outgoing records, SMS outgoing records & MMS records can be viewed using e-bill.
What is the duration of the records captured under e-bill?
Past three months call records are available.
How can I activate this service?
You need to have a Mobitel my account access to access e-bill facility.
Do I need to have “my account” to access this service?
Yes. My account registration is mandatory to access e-bill facility.
Can I access my e-bill using someone else’s “my account” if I don’t have one?
No. You cannot. It is not allowed due to security & confidential reasons.
What are the charges applicable for e-bill service?
Can I view my incoming SMS & MMS details?
No, Incoming SMS & MMS records cannot be viewed under e-bill.
Can I view content of call, SMS & MMS I have received or sent during past three months under e-bill?
No. Content cannot be viewed
What is the E-bill generation process?
What are the General conditions?
Can I use the same pin number for next month?
Sorry, you cannot use the same pin number. You have to have a new pin number for each time you want to request for the e-bill.
Can any type of customer can use this service?
No, only re-registered customers can use this service.
If I get re-registered now can I get my past three months records?
No, you can get only from the date you got active as a re-registered customer.





