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LoopLink/Firefox 19.0 PDF Issue

 In the latest release of the popular Firefox web browser, Mozilla introduced a new method of handling PDF files. Unfortunately, it doesn't seem to play nice with LoopLink project summaries.

If you use Firefox and you are having trouble saving your Project Summaries, try the following steps to correct the issue (we are assuming you have some form of Adobe Acrobat or Acrobat Reader installed):

This issue was brought to our attention by a user working in Firefox 19.0 on a Windows Vista machine. We were able to recreate the problem on Windows XP and Windows 7 with the same version of Firefox.


This issue is not isolated to LoopLink Project Summaries. We have heard reports from users that other PDF files are also subject to this Firefox bug.

Labels: Bugs , LoopLink