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Bank while you wait

And the toast.

STCU's first Tri-Cities location has opened and we're giving away purple toasters!

For a limited time, you can join STCU at the Southridge Financial and Home Loan Center (shown below) and get a free purple toaster or other kitchen appliance. Southridge is located at 4704 W. Hildebrand Blvd. in Kennewick, and membership is open to anyone in Washington.

Other branch locations will open in 2019 in both Richland and Pasco. See news release. STCU surcharge-free ATMS already are available at Richland and Kennewick Target stores.

Queensgate location.

STCU plans to open its second location — Queensgate Financial Center, 2590 Queensgate Drive, Richland — as early as January 7, 2019. Led by Branch Manager Sabrina Barrera, Queensgate also will offer full financial services to members of the the credit union.

We're new here.

Tri-cities' members have been excited to hear STCU was coming to their community. Here's what some suggested we should do when we arrive.

Phil Koestner, Pasco member.
See more Tri-Cities members.


Can't get to an STCU branch location?  Here are some convenient alternatives to manage your STCU accounts or to get help from the credit union:

1. Chat with us.

Call our Contact Center at (509) 326-1954 or (800) 858-3750, or use instant messaging to chat with us during regular business hours.

2. Go online or use the mobile app.

Log into online banking, where you can check your accounts, transfer funds, pay bills, and even apply for a loan or credit card.

Or download the free STCU mobile app to deposit checks, transfer money, pay bills, and check balances on your phone.

3. Use a surcharge-free ATM.

Withdraw cash at STCU ATMs at Kennewick or Richland Target Stores. STCU members can use any CO-OP Network ATM without paying a surcharge. Find one near you, including machines that accept cash and check deposits:

4. Call our automated telephone banking system.

Call our 24-hour phone banking system at (509) 326-3971 or (800) 634-0311 to transfer funds or access information about your accounts.

