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DVBA Christmas Party
 Hilton Ballroom for xmas party

For SERVPRO of Palm Springs we love the holidays, it allows us to engage more with our clients on a personal level. A majority of our interactions can be in response to emergency restoration situations, but during the holidays we can actually get together for the more positive reasons.

In this shot we are attending the Desert Valley Builders association annual Christmas party at the Hilton in Palm Springs. The evening’s festivities where capped off by a rousing recital by Dueling pianos, they are as the name implies, Dueling pianos that really get the crowd involved with tons of call and repeat and blasting out the oldies.

We always find that these events can be key to a successful partnership in the coming year, they really increase the personal connection...and they are really fun.


 
Roof Leak in Commercial Facility

12/11/2017 (Permalink) Buckets of Fun

SERVPRO of Palm Springs deals with commercial water damages all the time. While they may be larger than there residential counterparts, they still use the same equipment and approach.

In this picture we see a shot of a hallway in a commercial building where the owner has set out some buckets to catch the water that is coming through the ceiling. While the flooring might not require much attention, the ceiling and roof may require significant structural repair.

In these situations the damage may have occurred over time and will require demolition to remove all the affected material. This project may need some rebuild work and involve several vendors to get the structure back to operating status.

We always enjoy working with other vendors to bring a project to completion.

Aspects of a Kitchen Demolition
 Propping up countertops

At SERVPRO of Palm Springs are work has many components. We have many things to consider when we arrive on a job site; what type of loss? How affected is the loss site? How long will the project take? These are just some of the questions we have to ask ourselves when we are first starting our work.

In this picture we see a kitchen demolition where the cabinets have been removed and the countertop has been propped up while the new cabinets are waiting to be installed. There are challenges when dealing with marble or stone as it can become very weak in some areas where it has been cut very thin. Any shifting or movement after it has been installed can cause breakage. This something we communicate before we attempt detachment. Typically we try to prop up the counter tops in place with wood and slats, this minimizes the danger of breakage and protects the customer’s home.

Always choose a provider with the knowledge and proven track record to work on your home.

Collectors House
 Kitchen/Living room combo

At SERVPRO of Palm Springs we called on to deal with some very interesting projects. We have to deal with what we politely term as a collector’s house. These are projects that not only have a lot of physical work that is required but can also pose emotional problems for the client. We try and maintain a sense of caring and understanding, as well as focus and professionalism.

In this picture we see a shot of a person’s kitchen and living area, a large amount of personal items have been accumulated over the years and have affected access as well present additional work for the project. In this case we had a water damage that could not be mitigated until we cleared out all of the items. The hard part is that a technician does not know what is of value and what can be disposed of. Sometimes the owner has attachment to items that have no apparent value to others but still must be sorted and catalogued.

These jobs are not for the novice providers as they present some of the most challenging work that a vendor can undertake.

Candle Fire

12/8/2017 (Permalink) Candle left unattended

At SERVPRO of Indian Wells we often encounter fire clean-up during the course of our duties. This type of cleaning can be especially difficult as the flame creates a variety of issues. What burned? How hot? And how long? These three factors greatly contribute to whether or not we can restore the material in question.

This picture acts as a cautionary tale to leaving a candle unattended. The candle flame caught the adjacent material on fire and this spread to a limited area. Luckily. This type of damage is easier to clean as it usually pertains to simple wipe down and deodorization of the structure and contents.

If attempting to clean an area affected by fire do not wipe with anything wet as this can drive the surface residue into the material.

Moldy HVAC closet

12/5/2017 (Permalink) Possible mold growth in the HVAC closet

Here at SERVPRO of Palm Springs we are always helping our clients out with mold issues. The clean-up concerns with microbial growth are very real and may present health concern for those with impacted systems. In this picture we see an HVAC unit that has possible mold concerns. Because of the location of the mold, adjacent to a ventilation system, this can pose a major issue to the entire home as mold can be circulated throughout the duct work.

For this situation we first hired an industrial hygienist to determine what we were facing. After they conducted there tests they provided our company with a set protocol to clean the jobsite and reduce the mold concerns.

It’s always important to work with qualified professionals during your restoration project. This ensures that will job we will done right the first time.

Water Damage at the Oral Surgeons office
 Bubbling walls

At SERVPRO of Palm springs we encounter both residential and commercial projects.

The photo that we have provided is of the latter, it is a picture of an oral surgeon’s office that has been affected by a leak behind the walls. This leak usually manifests itself by causing the paint, normally latex based, to separate from the drywall. This creates large patches of bubbles, where the paint actually starts to slough off of the wall.

We were able to locate the source of the leak, stop the water flow and then remove the affected material. This required setting up containment in the exam room and placing drying equipment as well.

Once we had it dried down we then were able to replace any demoed material and get the office space back in to use.

We understand that owners have a business to run and that the sooner they get things back to normal the better.

RV Dry-down
 RV drying equipment setup

At SERVPRO of Palm Springs we can also assist vehicles that have been affected by a water damage, there is also a possibility that the clients insurance can cover the damage as well. See you agent for details about personal details.

In this photo we see the interior of an RV that was affected by a failure in the supply line. Once we performed an extraction to remove the bulk of the water we then placed drying equipment. Just like a structure that has been affected, the interior of the RV must also be dried in the same manner. The size of the area and the amount of moisture are measured and from that information we can place the right amount of equipment.

So whether it is a home, a business or in this case an RV, we can help with your water damage project.

Kitchen Fire
 Fire in The kitchen

Here at SERVPRO of Palm Springs when we are called out to assist with Fire clean-up, we realize that there is a lot more than just a structure and content that has been affected. There are the items in the home and the people attached to them.

In this picture we see a shot of a kitchen fire after it has been put out. Not only is there a physical clean-up of all the burnt material, there is also the odor issue that remains to be dealt with. The process is very involved and can take some time.

We have the ability and knowledge to help our clients overcome the obstacles presented and get them back to normal. Once they have the situation cleaned up they can start to move forward with their lives.


