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The following article provides instructions for managing certificates, including how to manage your certificate templates, formats, and sending your certificates.

Manage certificate templates (rename, archive, and reorder)

Edit existing certificate templates (upload a new version)

Arlo allows you to download, edit and upload new versions of existing certificate templates. This can be useful if you would like to insert additional merge fields, whilst retaining the original design and layout of your certificate.


Download the original certificate template from Arlo

Edit the certificate template


Upload the new certificate template

View/resend certificates sent to registrants

When a certificate is sent from Arlo, a certificate icon will be added to the registration record. Hover over the icon to view when the certificate was sent. Learn how to resend certificates from the Arlo communication log.

Edit the default certificate email message

The email sent with certificates can be completely customized in Arlo. When sending a certificate, administrators can enter the message they would like to send.

The message entered is stored as the default certificate message for the administrator. Each administrator can have their own default message saved.

Example: Sending a certificate with a custom message Email certificates to an event's registrants

Learn how to send certificates to registrants directly from Arlo by email.

Download and print certificates for an event's registrants

Learn how to download certificates for registrants.

