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ITIL® Service Transition (ST) eLearning - $699.00

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Course Overview - Watch the Trailer

Study for a qualification in ITIL Service Transition (ST) by taking an accredited online training course from Good e-Learning!

The purpose of this course is to help you gain a detailed understanding of industry practices in IT service management (ITSM), as documented in the ITIL Service Transition (ST) publication.

The course is designed to help you prepare to take and pass the exam leading to the ITIL Intermediate Certificate in Service Transition. Success in the exam will also earn you 3 credits towards the 22 credits needed to gain the ITIL Expert qualification.

This course is fully accredited by PeopleCert and licensed by AXELOS as an official examination institute for an ITIL Service Transition qualification in IT Service Management. Why you should take this course:

This ITIL Intermediate course covers the management-level concepts and core information of the supporting activities within ITIL Service Transition (ST), but not specific details about each of the supporting processes. It also provides a complete overview of the Service Transition module, including all of its related activities.

The Service Transition module uses the outputs from ITIL Service Design (SD) to ensure that service solutions are brought into live operation smoothly, fulfilling agreed customer and business requirements.

This course is intended for management and supervisory level staff. You may be involved in service transition yourself, or you may just wish to understand the processes and principles involved. In order to take this course, you must have successfully passed the ITIL Foundation examination.

Students who complete this course will have learnt:

Key features of this course:

Course Syllabus - Download the Datasheet

Exams / Assessments

In order to achieve this ITIL Intermediate qualification, you must pass the ITIL® Service Transition Certificate in IT Service Management exam.

The examination will consist of a complex multiple choice, scenario-based closed book paper of 8 questions, to be answered within 90 minutes. To pass the exam you must score 28/40 (70%), and if successful you will gain 3 credits towards the ITIL Expert level designation. Candidates sitting the examination in a language other than their first language will have a maximum of 120 minutes and will be allowed to use a dictionary.

You will be tested on:

Customer Reviews via EXCELLENT so far with a broad selection… Really good online training course!


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Why Choose Good e-Learning for Your Corporate Training? You may Also be Interested in... ITIL® Expert Certification Suite eLearning ITIL® Lifecycle Stream Certification Suite eLearning ITIL® Capability Stream Certification Suite eLearning 

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