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Topics: Sales and Selling, Communication, Rapport

5 Customer Service & Sales Steps to Success 

Get Fired Up: 5 Sales Stats That You Need To Know (& More)

Katie Scheer | Apr 17, 2018 9:25:00 AM

Truth: Using a structured follow-up system is a guaranteed way to grow your business and revenue.

There’s more- great follow-up processes will give your business a huge advantage over less tenacious competitors. Now here are 5 sales and follow-up stats that will surprise and also fire you up...


Topics: Communication, Sales and Selling, Growth, Follow-Up

It's All About Customer Service AND Sales

Katie Scheer | Mar 27, 2018 10:11:00 AM Business is acquired through quality customer service and sales, which builds a memorable customer experience. And, this business is kept through having a great product/service that is supported by both of these. How do your skills measure up? How do those of others within your company align with them?


Topics: Customer Service, Customer Service Skills, Customer Service Skills List, Sales and Selling


Katie Scheer | Dec 12, 2017 9:24:00 AM Let's stop faking it. Deliver the customer service that you want to receive, and sell honestly in such a way that you would want to buy from you. Consumers today seek and crave authenticity since there's too much garbage always getting in the way of the truth and what's genuine. No more acting or saying what you think will give you the best end result. Instead, speak the truth and make yourself proud. Yes, this is your Oprah moment, and you too could become rich (if you aren't already).


Topics: Being Attentive, Honesty and Trust, Customer Service, Sales and Selling, Communication



