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Merchant Bankcard - On Hold for over 2hrs

71 S Central Ave #200, Valley Stream, NY 11580, USA
Oct 12, 2017

Complaint: I've been on hold for over an hour and EVERY 3-5 secs, I hear "Your call is very important to us.

Please wait for the next available agent or press 0 to leave a msg". This means I've heard this msg at least 960-1600 TIMES (at 80 mins)....now at 100 mins VERY ANNOYING and I'm assuming it's by design because they want you to leave a msg.

Product or Service Mentioned: Merchant Bankcard Customer Care.

Reason of review: on-hold listening to msg repeat every 3-5 secs.

Review #1114044 is a subjective opinion of poster.





