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What will Retail Look Like in 10 Years? By Oliver Guy - August 2, 2017 Shopping has changed immeasurably in the past decade. Ten years ago, for the most part, customers walked into brick-and-mortar stores to browse, buy and exchange goods.

Today, over half of all purchases (in the U.S.) are made online and this number is growing.

So what will retail look like in another ten years?

There is a lot of innovation in retail – from retailers themselves but also technology providers and system integrators. There are smart stores using the Internet of Things, connecting it to the entire enterprise to improve staff productivity and customer engagement. Some retailers are trying to streamline and automate processes to remove non-value added steps.

There is a lot of innovation around delivery, from wheeled robotic delivery vehicles to location-based services where you can buy online and collect in-store – and the order is ready for you when you get near the collection point. There are smart stores where you do not even have to queue or stop to pay at checkout.

I believe that in ten years’ time we will see the following:

There is so much that can be done using technology. Retailers are looking for just three things from their technology: insight, efficiency and smart response.

Check out our video here to see what retail will look like in ten years. Leave a comment 

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 In-Memory Data Management and Universal Messaging By Manish Devgan - September 12, 2018 ROI: Prove it or Lose it By Eric Duffaut - May 22, 2018 The IoT Market – You Ain’t Seen Nothing Yet! 

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