document: REST-based management of loosely coupled services Applications increasingly make use of the distributed platform that the World Wide Web provides - be it as a Software-as-a-Service such as salesforce.com , an application infrastructure such as facebook.com , or a computing infrastructure such as a `` cloud '' . A common characteristic of applications of this kind is that they are deployed on infrastructure or make use of components that reside in different management domains . Current service management approaches and systems , however , often rely on a centrally managed configuration management database ( CMDB ) , which is the basis for centrally orchestrated service management processes , in particular change management and incident management . The distribution of management responsibility of WWW based applications requires a decentralized approach to service management . This paper proposes an approach of decentralized service management based on distributed configuration management and service process co-ordination , making use RESTful access to configuration information and ATOM-based distribution of updates as a novel foundation for service management processes .
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