document: Understanding user goals in web search Previous work on understanding user web search behavior has focused on how people search and what they are searching for , but not why they are searching . In this paper , we describe a framework for understanding the underlying goals of user searches , and our experience in using the framework to manually classify queries from a web search engine . Our analysis suggests that so-called navigational '' searches are less prevalent than generally believed while a previously unexplored `` resource-seeking '' goal may account for a large fraction of web searches . We also illustrate how this knowledge of user search goals might be used to improve future web search engines .
doc_bio_tags: O B I O B I O O O O O B I O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O B I O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O B I O O