document: The ScratchPad : sensemaking support for the web The World Wide Web is a powerful platform for a wide range of information tasks . Dramatic advances in technology , such as improved search capabilities and the AJAX application model , have enabled entirely new web-based applications and usage patterns , making many tasks easier to perform than ever before . However , few tools have been developed to assist with sensemaking tasks : complex research behaviors in which users gather and comprehend information from many sources to answer potentially vague , non-procedural questions . Sensemaking tasks are common and include , for example , researching vacation destinations or deciding how to invest . This paper presents the ScratchPad , an extension to the standard browser interface that is designed to capture , organize , and exploit the information discovered while performing a sensemaking task .
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