TASK DEFINITION: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
PROBLEM: customer: Hello. 
 agent: Hello, how can I assist you today? 
 customer: I want to attend a Seminar in Washington. Can you please help me for booking the flight ticket? 
 agent: Sure, Can you please provide your take off and landing airport codes? 
 customer: My airport codes are LAS and IAD. 
 agent: On which dates would you like me to book a flight ticket for you? 
 customer: My travelling dates are June 17 and June 19. 
 agent: On what name, do I need to reserve your ticket? 
 customer: Ashley Walker. 
 agent: Let me know your connection limit? 
 customer: I prefer single connecting flight. 
 agent: Do you have any other requirements? 
 customer: No. 
 agent: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions. 
 customer: Anyway, thanks for the information. 
 agent: Thank you for choosing us.

SOLUTION: no_flight

PROBLEM: customer: Hi. I am Daniel Moore. 
 agent: Hello, how can I help you? 
 customer: I want to attend a political meeting at Charlotte. Can you help me in my reservation? 
 agent: Sure, I will help you. 
 customer: Thank you. 
 agent: Please provide me your travelling dates? 
 customer: I Will start my journey on 06/14. I will return back on 06/16. 
 agent: Kindly mention me your airport codes? 
 customer: My source airport code is New York, NY - JFK. My destination airport code is Charlotte, NC - CLT. 
 agent: Do you have any specifications? 
 customer: I need a layover in my journey. I can pay up to 1000. 
 agent: Please wait a minute. 
 customer: Sure. 
 agent: Thanks for waiting, sorry to inform you that there are no flights with your specifications. 
 customer: Not an issue. Thank you for your kind information. 
 agent: Thank you for reaching us.

SOLUTION: no_flight

PROBLEM: customer: Hi. 
 agent: Hello, how may I aid you today? 
 customer: I just want to change my existing reservation, due to sudden demise of my grand mother. 
 agent: Sure, I am here to help you out. Please provide me your name to check the reservation status. 
 customer: Andrew Perez is my name. 
 agent: Please allow me a moment. 
 customer: Ok. 
 agent: Sorry Andrew Perez, there is no flight reservation on your name in our database. 
 customer: That's ok, thank you. 
 agent: Andrew Perez, thank you for reaching us.

SOLUTION:
no_reservation


TASK DEFINITION: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
PROBLEM: customer: Hello. 
 agent: Hello, how can I assist you today? 
 customer: I want to attend a Seminar in Washington. Can you please help me for booking the flight ticket? 
 agent: Sure, Can you please provide your take off and landing airport codes? 
 customer: My airport codes are LAS and IAD. 
 agent: On which dates would you like me to book a flight ticket for you? 
 customer: My travelling dates are June 17 and June 19. 
 agent: On what name, do I need to reserve your ticket? 
 customer: Ashley Walker. 
 agent: Let me know your connection limit? 
 customer: I prefer single connecting flight. 
 agent: Do you have any other requirements? 
 customer: No. 
 agent: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions. 
 customer: Anyway, thanks for the information. 
 agent: Thank you for choosing us.

SOLUTION: no_flight

PROBLEM: customer: Hi. I am Daniel Moore. 
 agent: Hello, how can I help you? 
 customer: I want to attend a political meeting at Charlotte. Can you help me in my reservation? 
 agent: Sure, I will help you. 
 customer: Thank you. 
 agent: Please provide me your travelling dates? 
 customer: I Will start my journey on 06/14. I will return back on 06/16. 
 agent: Kindly mention me your airport codes? 
 customer: My source airport code is New York, NY - JFK. My destination airport code is Charlotte, NC - CLT. 
 agent: Do you have any specifications? 
 customer: I need a layover in my journey. I can pay up to 1000. 
 agent: Please wait a minute. 
 customer: Sure. 
 agent: Thanks for waiting, sorry to inform you that there are no flights with your specifications. 
 customer: Not an issue. Thank you for your kind information. 
 agent: Thank you for reaching us.

SOLUTION: no_flight

PROBLEM: customer: Hi. 
 agent: Hello, how may I aid you today? 
 customer: I just want to change my existing reservation, due to sudden demise of my grand mother. 
 agent: Sure, I am here to help you out. Please provide me your name to check the reservation status. 
 customer: Andrew Perez is my name. 
 agent: Please allow me a moment. 
 customer: Ok. 
 agent: Sorry Andrew Perez, there is no flight reservation on your name in our database. 
 customer: That's ok, thank you. 
 agent: Andrew Perez, thank you for reaching us.

SOLUTION:
user
no_reservation


assistant
TASK DEFINITION: In this task, you are given a conversation between a flight agent and the customer. You are given 4 options and you need to select the goal of the conversation. It is provided as part of customer's context, which has to be one of the following: `book`: Make a new reservation, `cancel`: Cancel an existing reservation, `no_flight`: No flight found for the customer's preference, `no_reservation`: No reservation / No change / No cancellation was made in the conversation, mostly enquiring details
PROBLEM: customer: Hello. 
 agent: Hello, how can I assist you today? 
 customer: I want to attend a Seminar in Washington. Can you please help me for booking the flight ticket? 
 agent: Sure, Can you please provide your take off and landing airport codes? 
 customer: My airport codes are LAS and IAD. 
 agent: On which dates would you like me to book a flight ticket for you? 
 customer: My travelling dates are June 17 and June 19. 
 agent: On what name, do I need to reserve your ticket? 
 customer: Ashley Walker. 
 agent: Let me know your connection limit? 
 customer: I prefer single connecting flight. 
 agent: Do you have any other requirements? 
 customer: No. 
 agent: Sorry to inform you, currently no flights are running at that locations due to abnormal weather conditions. 
 customer: Anyway, thanks for the information. 
 agent: Thank you for choosing us.

SOLUTION: no_flight

PROBLEM: customer: Hi. I am Daniel Moore. 
 agent: Hello, how can I help you? 
 customer: I want to attend a political meeting at Charlotte. Can you help me in my reservation? 
 agent: Sure, I will help you. 
 customer: Thank you. 
 agent: Please provide me your travelling dates? 
 customer: I Will start my journey on 06/14. I will return back on 06/16. 
 agent: Kindly mention me your airport codes? 
 customer: My source airport code is New York, NY - JFK. My destination airport code is Charlotte, NC - CLT. 
 agent: Do you have any specifications? 
 customer: I need a layover in my journey. I can pay up to 1000. 
 agent: Please wait a minute. 
 customer: Sure. 
 agent: Thanks for waiting, sorry to inform you that there are no flights with your specifications. 
 customer: Not an issue. Thank you for your kind information. 
 agent: Thank you for reaching us.

SOLUTION: no_flight

PROBLEM: customer: Hi. 
 agent: Hello, how may I aid you today? 
 customer: I just want to change my existing reservation, due to sudden demise of my grand mother. 
 agent: Sure, I am here to help you out. Please provide me your name to check the reservation status. 
 customer: Andrew Perez is my name. 
 agent: Please allow me a moment. 
 customer: Ok. 
 agent: Sorry Andrew Perez, there is no flight reservation on your name in our database. 
 customer: That's ok, thank you. 
 agent: Andrew Perez, thank you for reaching us.

SOLUTION:
no_reservation

