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If required for the purposes of room reservation, the contractor must be able to make all the necessary provisions (such as guarantees or advance payment) to secure the reservation. 

The contractor must settle the hotel bill for the participants, moderators and speakers, excluding the staff of European institutions and self-paying participants. 

The contractor will take all necessary measures to ensure that any cancellations are settled in the best interests of EU-OSHA. Any additional costs arising from negligence on the part of the contractor will be borne by the contractor. 

## Allowance 

Based on the request for services and the information provided by EU-OSHA, the contractor will be responsible for managing the payment of any allowances that EU-OSHA may decide to give to attendees. 

## 2.3.15 Minimum requirements for the organisation of corporate events 

The tenderer must meet the following minimum requirements covering all the services described above: 

• provide an approach for organising and managing successful events of the typology explained above, including case studies based on previous projects; 

• present the different phases of organising an event and the mechanisms the contractor has to ensure a successful outcome; 

• provide a methodology for the organisation of interactive online and hybrid events; 

• provide a methodology for the management of travel and accommodation arrangements of event participants; 

• provide an approach for assisting participants with bookings, re-bookings and/or cancellations of travel and accommodation requests. 

