The bidder shall present in no more than 10 pages the proposed solution and the implementation plan to guarantee the deployment of a working redundant Internet access service according to the Technical Specifications provided in Appendix A (Service 1), considering possible measures to mitigate identified risks. 

2. Quality criterion 2  ($_{𝑊}$$_{2}$ $_{=}$ 30%) – Quality of the proposed consultancy services. 

With reference to Service 5 under Appendix A, the bidder shall present in no more than 20 pages its managed services portfolio, describing briefly the main services that could be offered to EMSA in the following fields: 

 operations (i.e. managed services to operate EMSA Autonomous systems and routers, etc.); 

and the price criterion and associated weighting: 

3. Price of the bid  ($_{𝑊}$$_{𝑃𝑟𝑖𝑐𝑒}$ $_{=}$ 50%) 

 IT security (i.e. services like “clean pipe” and anti DDos services, etc.); 

 other integration and simplification services. 

The price of the bid is a global price defined under “Appendix C – Price calculation Lot 1”. It represents a combination of prices for a selection of items that can be ordered through the Contract. 

Bidders are expected to fill in all the requested prices under Appendix C, which will automatically calculate the global value called “Price of the bid” for evaluation purposes. The individual prices will form integral part of the price list for items to be purchased under the Contract. 

## LOT 2 – VOICE COMMUNICATIONS 

The contract will be awarded to the tenderer who submits the most economically advantageous bid (the one with highest score) based on the following quality criteria and their associated weightings: 

1. Quality criterion 1  ($_{𝑊}$$_{1}$ $_{=}$ 20%) - Quality of the proposed solution and plan to implement the fixed and mobile telephony services for the EMSA premises in Lisbon. The fixed telephony service must be operational by 17 April 2020 at the latest. 

The bidder shall present in no more than 30 pages the proposed solution and implementation plan to guarantee the deployment of fixed and mobile telephony services according to the Technical Specifications provided in Appendix B (Services 1 and 2), considering possible measures to mitigate identified risks. 

2. Quality criterion 2  ($_{𝑊}$$_{3}$ $_{=}$ 30%) – Quality of the proposal for managing, as a fully outsourced service, both fixed and mobile telephony at EMSA. 

With reference to Service 3 under Appendix B, bidders shall describe in no more than 20 pages their proposal for managing, as a service, both fixed and mobile telephony at EMSA, providing if available options for cost-savings like all-included packages with equipment/voice/data; options for integrating existing equipment, as well as Office365 components (Skype, Teams), or videoconferencing. 

