underwriting rules. Doing so allows RGA Technology Partners and RGA to focus on creating a solution that is innovative and puts the needs of the customer before all else. 

In 2004, RGA Technology Partners plans to further develop its AURA Back Office solution, which will create an even more powerful rules engine that can analyze multiple underwriting risk factors, as well as to continue to research and develop new products that benefit the insurance industry and keep RGA at the forefront of insurance technology. 

## E’Reinsurance Solutions 

In 2002, the U.S. Division launched E’Reinsurance Solutions to create technology solutions that leverage RGA’s underwriting and mortality expertise, while reducing business expenses for both clients and RGA. One of the ways this has been accomplished is by the introduction of ASAP (Automated Selection and Assessment Program), a tool that allows clients to submit facultative cases to 

RGA Life Reinsurance Company of Canada is the second-largest contributor to RGA’s income, generating $59.6 million (21.9 percent) of pre-tax income and $11 billion of new business in 2003, bringing the total amount of life insurance in force in Canada to $84 billion. Standard and Poor’s recognized this contribution in 2003 when the agency assigned RGA Canada a counterparty credit and financial strength rating of AA-, acknowledging RGA Canada’s strong position in the Canadian life insurance marketplace, its stable and strong operating performance, its core position within the life reinsurance operations of its parent, and very strong liquidity. RGA Canada also has an A+ rating from A.M. Best Company. 

Although RGA Canada remains committed to its focus on traditional life reinsurance, it leveraged other RGA initiatives in client-focused technology including AURA, RGA’s automated underwriting software, further developing its application in Canada. In addition to two companies already using AURA, the software was implemented at one new client company in 2003, and is on the way towards installation at an additional client in 2004. In 2003 RGA Canada also made a concerted effort— through RGA-sponsored seminars, heavy professional involvement in the life insurance industry, implementation of a new sales structure and much individual customer attention—to expand 

## CAN ADA 

RGA with no paperwork. E’Reinsurance Solutions is also charged with keeping RGA on top of industry trends and activities by researching new products and concepts and identifying technology- related business opportunities. 

## Distribution Solutions 

Launched in 2002, Distribution Solutions is focused on providing innovative products and services for distribution organizations and insurance companies in the U.S. life insurance market. During 2003, the business unit successfully designed a product development process through which RGA adds value by actively participating with clients in the development and resulting success of the business it helps generate. Distribution Solutions then applies that process in creating innovative products and services based on client needs. Market response to the approach has been very positive. In 2004 Distribution Solutions will help launch new products it developed, and initiate a continuous product innovation process with existing clients. 

its client base, adding several key clients, including the largest writer of individual business in Canada. 

In 2003, Canada’s principal insurance company regulator— together with the actuarial profession and the insurance industry— continued reviewing certain aspects of Canada’s capital and reserving requirements, some of which have particular relevance for life reinsurers. Certain restrictions involving “negative reserves” were lightened in 2003 as a result. Continued consolidation of the life insurance industry in Canada was highlighted by the exit of one of the largest reinsurers. This has helped to bring about a more balanced ratio of direct writers to reinsurers. 

In 2004, RGA Canada will continue its drive to be recognized as the leading life reinsurer in Canada by focusing on its strengths: facultative underwriting, mortality expertise, capital-motivated reinsurance and superior client service. RGA Canada is expanding services to include group life and long-term disability markets, and is making important staff additions to support this business. Most importantly, RGA Canada will maintain its current client base and add new business while building on its biggest strength— relationships and trust. 

