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embedded Assist On-site server solution. Embedded AOS is a secure, fast, broadband form of remote access. 

Note:  Prior remote solutions, Internet Protocol Security (IPSec), which is also called a virtual private network (VPN), and modem are not available with the DS8900F family. 

For more information, see Chapter 8, “IBM DS8900F Management Console planning and setup” on page 203 and Chapter 14, “Monitoring and Support” on page 449. 

A typical AOS remote support connection is shown in Figure 7-9. 

<img src='content_image/978108.jpg'>

Complete the following steps to prepare for attaching the DS8900F to the client’s network: 

1. Assign a TCP/IP address and host name to the HMC in the DS8900F. 

2. If email notification for service alerts is allowed, enable the support on the mail server for the TCP/IP addresses that is assigned to the DS8900F. 

3. Use the information that was entered on the configuration worksheets during your planning. 

## Remote Support Center 

DS8900F also supports a web-based remote support option called Remote Support center (rsc). It provides additional isolation between IBM support and the DS8900F system by utilizing all remote support actions to be performed by using a web-based console interface. 

