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You can also preview the sentiment words in conjunction with surrounding document snippets in preview. Adding the sentimentality to the query enables for further drill down in other views of the Watson Content Analytics miner interface. 

In this scenario, you analyze customers’ overall sentiment about the target defective product. In addition, you investigate the targets of the customers’ negative sentiments. Finally, you verify the result by seeing the actual document. 

## 15.5.2 Starting the Watson Content Analytics miner application 

## 15.5.3 Analyzing customer sentiment 

Watson Content Analytics miner is a web-based application that is bundled with Watson Content Analytics. The web application is the installation of the product. 

Start the Watson Content Analytics miner application from the system start by clicking Start. 

Alternatively, you can directly access the Content Analytics miner at the following website: 

http://< your server name >:8393/ui/analytics 

The following steps provide instructions to analyze customer sentiment through the Sentiment view: 

1. Drill down by target product_id. Open the Facets  tab and click product_id from the left Facet Navigation pane. Select a product ID and click Add to query with Boolean AND  to refine cases with the product ID (Figure 15-14). 

<img src='content_image/992340.jpg'>

