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## 1. Purpose 

Document code: Security level: Effective date: ICT Governance 

PRO-0027.06 Internal 15/01/2019 

This document describes the ICT Governance, the related roles and responsibilities. 

## 2. Scope 

This document provides the formal definition of the ICT Governance and describes the ICT Governance model and documents the related processes, controlling bodies, roles, documents and quality records. 

In the scope of the document is also to support successful co-operation between business and IT directorates and between different areas of IT by providing a good understanding of the full extent of the governance and how different parties is positioned within it. Especially the summary of the governance, provided at the beginning of Chapter 3 is recommended to be read by everyone working in IT or in close co-operation with IT. 

This document covers 

• how strategic guidance and decisions are provided to ensure alignment of IT work, products and services with the Agency’s m ission and strategic objectives 

• how tactical guidance and decisions are provided to ensure effective implementation of the above strategic direction 

• the model for defining, implementing and improving IT services and IT products 

• effective integration of IT Horizontal Functions and horizontal aspects including architecture, security and outsourcing control 

• the model for deployment and operations to bring the implemented IT services and IT products into production use 

• the roles and responsibilities within the IT organisation 

• the continual improvement cycle of the IT services and IT products 

