The first thing emerging eBusiness leaders 

## learn is what they don’t know — technology. 

For years, companies have relied on their IT groups to build or buy their way to more efficient customer service or inventory management. So what’s different about eBusiness? 

In the eBusiness arena — where companies are forced to adopt new technologies that lead to competitive differentiation — choices must be made under pressure with little time for research and without the option to custom-build. It’s the eBusiness executives who must make crucial technology-selection decisions. Unfortunately, objective and accurate information to help make such decisions is rare. Technology vendors and service providers have deeply influenced the media, using self-promotion to sway the criteria behind many evaluation methodologies. eBusiness executives need someone they can trust to give them the power to make the right decision. 

“TechRankings is more objective — it’s based on open and startlingly accurate criteria. Personally, I think it has leapfrogged Forrester in front of other analysts.” 

Industry Strategist of a Commerce Platform Vendor 

