content_image/981469.jpg
Figure 4-19 shows the data flow from systems to the IBM Storage Insights cloud. 

<img src='content_image/981469.jpg'>

## What metadata is collected 

Metadata about the configuration and operations of storage resources is collected: 

GLYPH<SM590000> Name, model, firmware, and type of storage system 

GLYPH<SM590000> Inventory and configuration metadata for the storage system’s re sources, such as volumes, pools, disks, and ports 

GLYPH<SM590000> Capacity values, such as capacity, unassigned space, used space and the compression ratio 

GLYPH<SM590000> Performance metrics, such as read and write data rates, I/O rates, and response times 

GLYPH<SM590000> The actual application data that is stored on the storage systems can’t be accessed by the data collector 

## Who can access the metadata 

Access to the metadata that is collected is restricted to the following users: 

GLYPH<SM590000> The customer who owns the dashboard 

GLYPH<SM590000> The administrators who are authorized to access the dashboard, such as the customer’s operations team 

GLYPH<SM590000> The IBM Cloud team that is responsible for the day-to-day operation and maintenance of IBM Cloud instances 

## 4.5.2 Customer dashboard 

GLYPH<SM590000> IBM Support for investigating and closing service tickets 

Figure 4-20 on page 101 shows a view of the Storage Insights main dashboard and the systems that it is monitoring. 

