content_image/483133.jpg content_image/483131.jpg
<img src='content_image/483133.jpg'>

• Define the deliverables impacted by the requested changes to be provided 

• Define the work breakdown / story points and planning indicating the time frames, effort, and prepare the quotations to be validated by ECHA 

• Maintain the release notes 

## 4.7.2.12. Extended support 

Considering the large number of parties involved, there is a general need for working group meetings, training, workshops, demonstrations, missions, support activities, service meetings, technical meetings, and review activities. These include: 

• Prepare, attend and/or perform training sessions and demonstrations 

• Participate in official coordination and/or technical missions also to specific user organisations or to a third party. The scope of the mission can consist of the following activities (not exhaustive): 

o General information on ECHA IT portfolio 

o Setup, start-up and support of related capabilities, 

o On-site training 

• Missions are assimilated to workshops, and include preparation, execution and reporting. 

## 4.7.3. Deliverables 

<img src='content_image/483131.jpg'>

