## BUSINESS OVERVIEW 

## FOUNDED 

1982 

## ORDINARY SHARES 

The Company’s ordinary shares are currently listed on the New York Stock Exchange under the symbol DOX. The Company has been approved to list its ordinary shares on NASDAQ under the same symbol. Trading on the NYSE is expected to cease after market close on December 19, 2013 and is expected to commence on NASDAQ on December 20, 2013. 

## REVENUE 

$3.3 billion in fiscal year 2013. 

## CUSTOMERS 

Amdocs’ customer base includes service providers in more than 70 countries worldwide. 

## GLOBAL PRESENCE 

• Workforce of over 20,000 serving customers in more than 70 countries. 

• Support and development centers maintained/located worldwide, including Brazil, Canada, Cyprus, India, Ireland, Israel and the USA. 

## DEMONSTRATED LEADERSHIP 

## 2013 

• Public Company of the Year Award (Light Reading) 

• Leader in Integrated Revenue and Customer Management (Gartner) 

• Leader in Operations Support Systems (Gartner) 

• #1 in North America Telecom Operations Management Systems (Gartner) 

• #1 in Global Customer Billing Management (Gartner) 

• #1 in Global Inventory Management (Gartner) 

• #1 in Global Revenue Management Market Share (Analysys Mason) 

• #1 in Global Billing Market Share (Stratecast) 

• #1 in Global Policy Rules Market Share (Stratecast) 

• #1 BSS Applications Managed Services for Communications Service  Providers (Informa) 

• #1 in Telecom Software Testing Services (NelsonHall) 

• #1 in Telecom Software Testing Services (TechNavio) 

• Vodafone 2013 Supplier Award for extraordinary contribution 

• BSS Advance and Business Building Blocks win Solution Excellence Award  (TM Forum) 

• Proactive Care wins Communications Solutions Product of the Year (TMC) 

• M2M Enablement Suite wins Best Provisioning Solution Award (TMCnet) 

• 2013 Global Outsourcing Excellence Award (International Association  of Outsourcing Professionals” Global Outsourcing 100 list, published by  FORTUNE magazine) 

• Outsourcing Excellence Award for Best Customer Satisfaction with T-Mobile  USA (Outsourcing Center) 

• BSS Vendor of the Year Award (Telecom Asia’s Readers’ Choice) 

• Customer Experience Management Innovation of the Year Award (Telecom  Asia’s Readers’ Choice) 

• Managed Support Services of the Year Award (Telecom Asia’s Readers’ Choice) 

• Top 15 CRM 9 Software Award (ISM) 

• Consumer Innovation Award with TIM Brasil (Global Telecoms Business) 

• One of the Top 100 Companies for M2M Solutions (Connected World magazine) 

## MARKET POSITION 

For more than 30 years Amdocs has helped ensure service providers’ success by embracing their biggest challenges. The company uniquely combines a market-leading business and operational support systems and network control and optimization portfolio with value-driven professional services and managed services operations. Amdocs’ offerings help service providers simplify and personalize the customer experience, profit from the data explosion, stay ahead of the competition with new digital services and improve operational efficiencies. 

## PRODUCTS 

Amdocs’ products span the entire customer lifecycle across business- and operational support systems and network control and optimization domains - or what we call “customer experience systems.” They are production-ready, carrier-class software applications, proven to scale to support the largest global service providers and their millions of end customers. 

## 2012 

• #1 Independent Software Testing Vendor (Hot Telecom) 

• #1 Customer Billing Management Market Share (Gartner) 

• #1 Inventory Market Share (Gartner) 

• #1 in Telecom Software Market Share (Analysys Mason) 

• #1 in Order Management Market Share (Analysys Mason) 

• #1 in Global Billing Market Share: Rating, Charging and Other Core Billing (Stratecast) 

• #1 in Global Billing Market Share: End-to-End Billing (Stratecast) 

• #1 in Global Billing Market (Analysys Mason) 

• #1 Convergent Charging Vendor (Infonetics Service Provider Survey) 

• BSS Vendor of the Year in Asia Pacific (Frost & Sullivan) 

• 2012 Outsourcing Excellence Award (International Association of Outsourcing Professionals’ Global Outsourcing 100 list, published by FORTUNE magazine) 

• Vodafone Netherlands and Amdocs win Global Excellence Award for Best Managed Services Operation (Outsourcing Center) 

• Innovation in Turnkey Solution Products Award (National Telecom Awards 2012) 

• Smart Agent Desktop named Communications Solution Product of the Year (TMC) 

• Leader in Integrated Revenue and Customer Management (Gartner) 

• Leader in BSS Application Managed Services (Informa) 

Our main product areas are: 

• Revenue Management 

• Customer Management 

• Operational Support Systems 

• Network Control 

• Digital Services 

• Unified Foundation 

## AMDOCS CES PORTFOLIO 

The Amdocs CES Portfolio builds on Amdocs’ market leadership and delivers on a strategy of innovation and execution to enable service providers to realize the opportunities of the connected world. 

## SERVICES 

Amdocs offers a broad suite of services to advise, transform and optimize business and technology processes while minimizing risk. Amdocs’ services include business consulting, systems integration and transformation, testing, professional services, IT outsourcing (ITO) and key value process operation managed services as well as product support. 

