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## operAting principles 

## Customers 

We believe the primary purpose of our company is to serve our customers. We seek to “wow” our customers with responsiveness and great products. 

## ethiCs 

We will conduct our business at all times and in all places with absolute integrity with regard to employees, customers, suppliers, community, and the environment. 

## employees 

We are dedicated to providing a positive, challenging and rewarding work environment for all of our employees. 

## Quality 

We are dedicated to continuously improving our quality of service, quality of communications, quality of relationships, and quality of commitments. 

## simplifiCation 

We seek to simplify our business process through the constant re-examination of our methods and elimination of all non-value-added activities. 

## entrepreneurship 

We strive to create an environment that encourages autonomous decision-making and a sense of ownership at all levels of the company. 

## profit 

Although profit is not the sole reason for our existence, it is the lifeblood that allows us to exist. 

<img src='content_image/138768.jpg'>

172 east Main street, georgetown, MA 01833 | 800 372 3172 | ufpt.c om 

