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1 Active plans in place for operated, committed projects with activities on the ground. 

## Community Engagement 

AGL’s presence in regional communities is increasing as we continue to develop new power generation, coal seam gas (CSG) and gas storage projects. Communities adjacent to our projects, and the broader community more generally, are interested to know how our activities may affect them and their environment. 

AGL is committed to providing comprehensive and accurate information about our CSG, gas storage and power generation development projects. We also seek to provide adequate opportunities for local residents and community groups to give us feedback about our activities. 

Community engagement plans are in place for all CSG and power development projects. 

In May 2011, AGL opened a Customer Service and Community Information Centre at Singleton in the Hunter Valley in New South Wales to share information on our CSG operations in the area. AGL has a similar information centre operating in Burra, South Australia, to provide information about the Hallett wind farm projects. 

During FY2011, AGL developed a Corporate Community Engagement Framework and Toolkit, designed to help us keep our commitment to, and to work more collaboratively with, local communities. 

## Community Contribution 

Contributing to local communities, as well as to community causes that reflect the interests of AGL employees, brings benefits to both AGL and the community. Communities benefit from receipt of in- kind and financial support, and AGL benefits through improvements in employee engagement and from strengthening relationships with the community. 

AGL’s Employee Volunteering program gives all employees the opportunity to take one day of paid volunteering leave each year to support community causes and charitable organisations. 

In FY2011, 416 employees, or 20% of the workforce (by headcount) recorded a Volunteering leave day, contributing 3,180 hours of service to community efforts. This represents an increase of 58% compared with the 2,008 hours of volunteering leave recorded in FY2010. The volunteering leave taken in FY2011 is valued at more than $115,000. 

