## DMV on the Web 

## MyNCDMV.gov 

The NCDMV website focuses on providing North Carolina’s motorists with timely and accurate information regarding NCDMV services and issues. The site answers your most frequently asked questions and includes up-to- date directories of all DMV offices statewide. You will also find news about new legislation and other requirements affecting North Carolina motorists. Publications and forms are also available online. 

## Duplicate Driver License/Duplicate Identification Card on the Web 

A duplicate driver license/duplicate identification card may be requested online at MyNCDM V.gov , provided that DMV has your last image on file and a valid social security number or a document issued by the United States government indicating legal presence. A duplicate driver license/identification card may be requested for the following reasons: 

• To replace a lost or stolen license/identification card; 

• To change a residence and/or mailing address; or 

• To replace a license/identification card that is defaced or damaged. 

A fee of $13 is charged and may be paid with any credit or debit card. A duplicate license/identification card with the most recent photo available in our computer system will be mailed to the customer. 

## Online Renewal 

The online driver license process is available to drivers every other time they renew their license, which is allowed up to six months before its expiration date. It is a process that should take just a few minutes, as a customer goes to the DMV online webpage, and uses the appropriate link under the Drivers section. 

Drivers must verify their identity, confirm they live at the address on the license, and have no vision problems that would hinder their driving skills, and that all the statements being given are truthful. They also must have their current driver license number to complete the online form and a major credit card or debit card to pay for the renewal. The new license will be mailed in 7-14 business days, and will be valid for 5 or 8 years, depending on the driver’s age. 

Customers cannot use the online system to obtain first time licenses or ID cards.This also applies to first time REAL ID issuances. Online service is also not available if a driver has a restriction other than corrective lenses on their license, is in the medical review program, is trying to renew a commercial driver license or a state ID card, or has an expired suspended or revoked license. Those customers must still complete those processes at a DMV license office. 

