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## Monitoring and Support 

## 14 

This chapter provides information about Simple Network Management Protocol (SNMP) implementation and messages for the IBM DS8900F storage system. 

This chapter covers the following topics: 

GLYPH<SM590000> SNMP implementation on the DS8900 

GLYPH<SM590000> SNMP notifications 

GLYPH<SM590000> SNMP configuration 

The chapter also describes the outbound (call home and support data offload) and inbound (code download and remote support) communications for the IBM System Storage DS8000 family. 

This chapter covers the following topics: 

GLYPH<SM590000> Introduction to remote support 

GLYPH<SM590000> IBM policies for remote support 

GLYPH<SM590000> Remote support advantages 

GLYPH<SM590000> Remote support call home 

GLYPH<SM590000> Using Storage Insights 

GLYPH<SM590000> Remote Support Access (inbound) 

GLYPH<SM590000> Audit logging 

