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“I have three principal priorities: to protect the company’s reputation by making sure we have a high ethical culture; to ensure we are in legal compliance in everything we do; and to be a role model and inspiration to my colleagues.” 

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“Because BPOs operate at a peer level rather than as a corporate overseer, we are able to have a real impact in helping all employees determine the appropriate action or behavior in the varied situations they encounter.” 

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## Environment, health & Safety (Eh&S) 

Discipline and focus guide our efforts to continuously improve our EH&S performance. Across UTC we apply a global standard aimed at eliminating adverse impacts in our products, our manufacturing processes and our supply chain. This produces meaningful benefits for our employees and our customers in the communities and markets where we operate. With the Goodrich integration in 2012, this uniform approach was introduced to thousands of new employees at more than 100 additional manufacturing locations. 

## Conserving natural Resources 

UTC has a successful history of implementing water conservation efforts, reducing water use by 32 percent since 2006, with a goal of achieving a 40 percent reduction by 2015. In Singapore, Pratt & Whitney Commercial Engines modified onsite plumbing at three facilities as part of its voluntary participation in NEWater—a water recycling and reuse program developed by Singapore’s Public Utilities Board. This innovative partnership accomplishes the goals of resource conserva- tion and economic growth, and has resulted 

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“It is important to lead by example and be a role model. BPOs assist and guide employees in making sure that we succeed as an organization by doing business the right way.” 

“It is very important that we operate our business in an ethical manner. Being responsible for ensuring this is very rewarding. I appreciate the trust and accountability the organization has placed upon me as an individual.” 

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in decreasing water discharges by approxi- mately 15 million gallons per year. In Windsor Locks, Conn., UTC Aerospace Systems employees designed and installed a waste- water reuse and recycling system that is applied across multiple manufacturing proc- esses and has reduced freshwater intake by 12 million gallons a year. Extending beyond our operations, UTC collaborates with ONE DROP, a nongovernmental organization, to support a multiyear project in Orissa, India, to bring safe drinking water to more than 100 villages. 

“ All of us with Chengdu Aerotech Manufacturing are working hard to make this facility the world-class center of excellence for Pratt & Whitney in the region. We believe the highest standards of ethics and business conduct are fundamental to our success.” 

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