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To add a case, follow these steps: 

1. Click Add Case  under the Cases tab to add a new case. This opens the Add Case page, where you can enter values that were added in the case type window during IBM Case Manager Builder, as shown in Figure 5-19. 

<img src='content_image/977310.jpg'>

We complete the fields on this page manually, but in a more complex use case, we can start external data services calls to automatically complete these fields based on the Customer ID lookup. This involves some customization to the page, but can be integrated with IBM Case Manager. 

In addition, new cases can be automatically opened when a document is processed, such as the Request Classification document type. We are able to automatically map document values from the document to the new case and create cases that way as well. In this example, we manually enter the values in a simple scenario. 

2. After entering the values needed, we set the total amount to be greater than 5000 so that we can start the Initial Large Request  task for this example and add the case. 

