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## 5 Form and content of the tender 

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Tenders must be submitted in one of the official languages of the EU. In order to ease and speed up the tender evaluation, English is the preferred language for submission. 

## 5.1 Form of the tender 

Tenders are to be submitted via the eSubmission application according to the instructions laid down in the invitation to tender letter and the eSubmission Quick Guide. 

  Make sure you prepare and submit your electronic tender through e-Submission early enough to ensure that it is received by the deadline specified under Heading IV.2.2 of the contract notice. A tender received after this deadline will be rejected. 

## 5.2 Content of the tender 

The documents to be submitted with the tender through e-Submission are listed in Annex III . 

  Tenderers submitting tenders for more than one lot need to upload separate technical and financial offers for each of the lots in which they are interested. 

The requirements described below apply to the technical and financial offers (to be uploaded as ‘Technical tender’ and ‘Financial tender’ via e-Submission). 

## 5.2.1 Technical offer — lot 1 

Tenderers must provide a technical offer in two parts: 

• A detailed and factual document (up to 7,000 words): this must provide all the information needed to assess compliance with section 2.1 of these specifications and the award criteria ( section 4.4.1 ). 

This document should include: 

- a description of the tenderer’s project management approach, including the methodologies proposed to perform the tasks required to deliver the services to be provided; 

- a description of how to guarantee continuity of services and how the team is to be organised for high-level performance; 

- a description of the quality assurance and what control procedures are to be put in place; 

a description of the improvement plans that the tenderer will implement to ensure accomplishment of project goals and tasks. 

Tenders deviating from the minimum requirements or not covering all the requirements may be rejected on the basis of non-compliance and not evaluated further. 

