b. Process and Timing for Reporting Alleged Tournament Support Personnel Violations 

Reporting a violation of this Code by Tournament Support Personnel may originate with the WTA, any Player, or a Tournament official. Complaints shall be directed to the WTA. Complaints must be received by the WTA within twenty-one (21) days of the alleged conduct and, where feasible, must be acted upon prior to the time of the next scheduled Committee meeting. 

## 3. Review, Appeal, and Hearing 

For those offenses which require the WTA to conduct a thorough investigation, the WTA may do so either prior or subsequent to notification being given to the Player or Tournament involved. 

The WTA and the Committee shall keep accurate records of all complaints and the disposition thereof and shall be responsible for recording all penalties imposed upon Players during any Tour Year. 

a. Review Process for Players 

i. Player Notification of Charges 

If the WTA determines there are grounds for the complaint of misconduct under this Code, the Player so charged shall thereupon be notified orally, if possible, and in writing, specifying: a) the provisions which she is charged as having violated and b) the penalty such a violation carries if so specified in the Code. 

If the penalty is not so specified, the Player shall be advised that the penalty will be determined by the WTA. This notification and any other in the course of a disciplinary proceeding shall be delivered to the player in person, sent to her by registered or certified mail, overnight delivery with confirmed delivery or sent by e-mail at her address as shown in the records of the WTA or on the most recent Tournament entry application submitted by the Player prior to the notification. All such notices shall be deemed given five (5) days after mailing. 

ii. Player Response to Charges 

After receipt of notification of the charges and the potential penalties, a Player charged with misconduct for which a fine is not automatic, shall have twenty-one (21) days from the date of notice to respond in 

