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## Troubleshooting 

If you think there is a problem with the camera, first check the following. If the items below do not solve your problem, contact a Canon Customer Support Help Desk. 

## Power 

## Nothing happens when the power button is pressed. 

• Confirm that the battery pack is charged ( =  10). 

• Confirm that the battery pack is inserted facing the correct way ( =  11). 

• Confirm that the memory card/battery cover is fully closed ( =  11). 

• Dirty battery terminals reduce battery performance. Try cleaning the terminals with a cotton swab and reinserting the battery pack a few times. 

## The battery pack runs out of power quickly. 

• Battery performance decreases at low temperatures. Try warming the battery pack a little by putting it in your pocket, for example, ensuring that the terminals do not touch any metal objects. 

• If these measures do not help and the battery pack still runs out of power soon after charging, it has reached the end of its life. Purchase a new battery pack. 

## The lens is not retracted. 

• Do not open the memory card/battery cover while the camera is on. Close the cover, turn the camera on, and then turn it off again ( =  11). 

## The battery pack is swollen. 

• Battery swelling is normal and does not pose any safety concerns. However, if battery swelling prevents the battery pack from fitting in the camera, contact a Canon Customer Support Help Desk. 

## Display on a TV 

Camera images look distorted or are not displayed on a TV ( = 109). 

## Shooting 

## Cannot shoot. 

• In Playback mode ( =  55), press the shutter button halfway ( =  19). 

## Strange display on the screen under low light ( = 1 9 ). 

## Strange display on the screen when shooting. 

Note that the following display problems are not recorded in still images but are recorded in movies. 

• The screen may darken under bright light. 

• The screen may flicker under fluorescent or LED lighting. 

• Purplish banding may appear on the screen if you compose a shot that includes a bright light source. 

## No date stamp is added to images. 

• Configure the [Date Stamp ] setting ( =  12). Note that date stamps are not added to images automatically, merely because you have configured the [Date/Time] setting ( =  32). 

• Date stamps are not added in shooting modes ( =  133) in which [Date Stamp ] cannot be configured ( =  32). 

## [ ] flashes on the screen when the shutter button is pressed, and shooting is not possible ( = 2 6 ). 

## [ ] is displayed when the shutter button is pressed halfway ( = 2 6 ). 

• Set the flash mode to [ ] ( =  51). 

• Increase the ISO speed ( =  45). 

• Mount the camera on a tripod or take other measures to keep it still. 

• Set [IS Mode] to [Continuous] ( =  54). However, you should set [IS Mode] to [Off] when using a tripod or other means to secure the camera ( =  54). 

## Before Use 

## Basic Guide 

## Advanced Guide 

## Camera Basics 

## Auto Mode 

## Other Shooting Modes 

## P Mode 

## Playback Mode 

## Wi-Fi Functions 

## Setting Menu 

## Accessories 

## Appendix 

## Index 

<img src='content_image/730015.jpg'>

