## 7.5 Voluntary  Data  Reporting 

The processes listed above describe the reporting of specific types of safety data. However, over and above the reporting of these data, it is important that each employee reports any occurrence or situation that he or she thinks is or could become a hazard within the National Airspace System (NAS). A positive safety culture depends on this type of voluntary reporting. The Federal Aviation Administration (FAA) has formal mechanisms for employees to report issues, including the Unsatisfactory Condition Report program, the Aviation Safety Hotline, and the Administrator’s Hotline. Other reporting systems are listed in Section 8. 

## 7.5.1 Unsatisfactory Condition Report 

The Unsatisfactory Condition Report program is a means to advise management of an existing unsatisfactory condition. The Unsatisfactory Condition Report process has a defined feedback loop that requires the responsible organization to complete the review cycle and respond to the submitter within 30 calendar days. An Unsatisfactory Condition Report cannot be closed based on planned actions; it can only be closed once the condition described in the report is resolved, unless it is equipment related. 

## 7.5.2 Aviation Safety Hotline 

The Aviation Safety Hotline (1-800-255-1111) is intended for reporting possible violations of Title 14 of the Code of Federal Regulations or other aviation safety issues, such as improper recordkeeping, non-adherence to procedures, and unsafe aviation practices. The hotline is described further in FAA Order 1070.1 , FAA Hotline Program . If a caller requests confidentiality, caller identity and information in the report concerning an individual are protected from release under the Privacy Act. If the caller requests feedback and has provided his or her name and address, he or she receives a written response after the issue is closed. 

## 7.5.3 Administrator’s Hotline 

The Administrator’s Hotline operates in the same fashion as the Aviation Safety Hotline. It can also be reached at 1-800-255-1111. After dialing the hotline number, a menu directs callers in the appropriate direction. The main operational difference between the two hotlines is that issues reported to the Administrator’s Hotline are closed within 14 calendar days of the report. 

## 7.5.4 Air Traffic Safety Action Program / Technical Operations Safety Action Program 

In cooperation with its employee labor organizations, the Air Traffic Organization (ATO) has established voluntary safety reporting programs for air traffic and Technical Operations employees. Air Traffic Safety Action Program (ATSAP) and Technical Operations Safety Action Program (T-SAP) are modeled after the Aviation Safety Action Program. They allow employees to voluntarily identify and report safety and operational concerns as part of the FAA’s overall safety goals. The collected information is reviewed and analyzed to facilitate early detection and improved awareness of operational deficiencies and adverse trends. 

The primary purpose of ATSAP and T-SAP is to identify safety events and implement skill enhancements and system-wide corrective actions to reduce the opportunity for safety to be compromised. Information obtained from ATSAP and T-SAP will provide stakeholders a mechanism to identify actual and potential risks throughout the NAS. The programs foster a voluntary, cooperative, non-punitive environment for open reporting of safety concerns. ATSAP and T-SAP reports allow all parties to access valuable safety information that may otherwise be unavailable. 

Reports submitted through ATSAP and T-SAP are brought to an Event Review Committee which reviews and analyzes the submitted reports, determines whether reports require further 

