## TCF’S MANAGEMENT STRUCTURE PROVIDES THE BEST OF BOTH WORLDS – INFORMED, TIMELY LOCAL DECISION-MAKING AND LONG-TERM STRATEGIC PRODUCT MANAGEMENT, POSITIONING US FOR THE FUTURE. 

## Managing for Excellence 

TCF franchise still has significant opportunity for expansion in the huge Chicago market. We believe that our firmly entrenched presence in Chicago will assist us in competing with the increasing number of financial institutions attempting to enter this attractive market. With this strong network in place, TCF Lakeshore continues to develop its growing Power Assets area. That focus will continue in 2003. 

The Detroit metro area in Michigan has perhaps the largest potential for TCF’s future expansion. While TCF is a market leader in Ann Arbor, there are many areas of Detroit where we do not yet have a presence. To bolster our presence, TCF Michigan added five branches in Detroit in 2002 and plans to add another six in 2003. TCF has a strong, estab- lished commercial business team in Michigan and will continue devel- oping that Power Asset area in 2003. 

Colorado is our newest market and also represents a significant oppor- tunity for future expansion both in Denver and Colorado Springs. TCF Colorado grew to 16 branches in 2002 and has purchased land to add eight more branches in 2003. We are complementing our supermarket network by focusing on adding traditional branches in strategic loca- tions. TCF’s convenience products are a great fit for this growing market and we anticipate strong results over time in Colorado. 

As firmly as TCF believes that local, geographi- cally-based management is best suited to run our banks, we also believe that functional product line management benefits from a more centralized approach. Centralized functional management facilitates efficient product development, effective communication, consistent implementation and close monitoring of our strategic initiatives, as well as central accountability for the suc- cess of each of our major product areas. To that end, TCF has appointed bank presidents and other key management who were chosen for their strong expertise to be “Functional Heads,” managing traditional branch development, supermarket branch development, consumer lending and commercial lending. We are very pleased with the results we have achieved in these areas since implementing this strategy in 1999. 

TCF’s experience has proven that there are some product lines and administrative services that are best managed centrally in Minnesota. TCF’s Leasing & Equipment Finance business, which includes subsidiaries Winthrop Resources and TCF Leasing, is managed in Minnesota and has 57 sales representatives in ten states. Sales representatives cultivate leads and attract new customers throughout the United States without worry of administrative responsibilities, which are handled centrally. TCF Mortgage Corporation, also managed in Minnesota, has 101 sales representatives in five states, many of whom office in TCF branches. 

