Kazuhiro Nakajima  is a Senior IT Specialist in IBM Japan. He has almost 30 years career in IBM Japan and he has been active as an advanced Subject Matter Expert of IBM Z products for over 20 years. His areas of expertise include IBM Z hardware, performance, z/OSfi, and IBM Z connectivity. He has been a co-author of several IBM Z configuration set up IBM Redbooks publications from the IBM zEC12 to the IBM z14fi. 

Paul Schouten  is an IBM Z Client Technical Specialist based in Sydney, Australia. During his 40 years supporting mainframe systems, he has performed many roles, including Certified IT Architect, Systems Software developer, and Systems Programming. He has extensive experience developing and documenting high availability solutions for IBM’s enterprise customers. 

Anna Shugol  is a mainframe technical specialist with IBM UK. She has over 8 years of Mainframe experience and has worked with clients in various geographies. Large system performance is one of her key areas of expertise. Anna holds a Computer Science degree from Bauman Moscow State Technical University. 

Frank Packheiser  is a Senior zIT Specialist at the Field Technical Sales Support office in Germany. He has over 25 years of experience in IBM Z. Frank has worked for 10 years in the IBM Education Center in Germany, developing and providing professional training. He also provides professional services to IBM Z and mainframe clients. In 2008 and 2009, Frank supported clients in Middle East/North Africa (MENA) as a zIT Architect. In addition to co-authoring several IBM Redbooks publications since 1999, he has been an official ITSO presenter at ITSO workshops since 2010. 

Hervey Kamga  is an IBM Z Product Engineer with the EMEA I/O Connectivity Team in Montpellier, France. Before serving in his current role, he was a Support Engineer and Engineer On Site for 13 years with Sun MicroSystems and Oracle in EMEA. Hervey’s areas of expertise include Oracle Solaris (operating system and hardware products), virtualization (VMware and virtualBox), Linux, and IBM Z I/O features and protocols (IBM FICONfi and OSA) while co-authoring several IBM Redbooks publications. 

Bo Xu is a consulting product Service SSR in China. He has more than 20 years of experience with IBM Z platform maintenance support. He has been working in IBM’s Global Technology Servicesfi department to provide IBM Z platform support to clients as a local Top Gun, and as second-level support for IBM DS8000fi as one of the country’s Top Gun & Skill Owners. His areas of expertise include IBM Z platform hardware, channel connectivity, and IBM DS8000 storage. 

Thanks to the following people for their contributions to this project: 

Robert Haimowitz IBM Redbooks, Poughkeepsie Center 

Dave Surman, Darelle Gent, David Hutton, Tom Dewkett, Frank Bosco, Patty Driever, Anthony Sofia, Brian Valentine, Purvi Patel, Les Geer III, Bill Bitner, Christine Smith, Barbara Weiler, Dean St Piere, Tom Morris, Ellen Carbarnes, Gregory Hutchison, Riaz Ahmad, Franco Pinto, Walter Niklaus, Martin Recktenwald, Roan Dawkins IBM 

