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## Cannot resize images for sending. 

• Images cannot be resized to be bigger than the recording pixel setting of their original size. 

• Movies cannot be resized. 

## Images take a long time to send./The wireless connection is disrupted. 

• Multiple images may take a long time to send. Try resizing the image to reduce sending time ( =  90). 

• Movies may take a long time to send. 

• Do not use the camera near sources of Wi-Fi signal interference, such as microwave ovens, Bluetooth devices, or other equipment operating on the 2.4 GHz band. Note that images may take a long time to send even when [ ] is displayed. 

• Bring the camera closer to the other device you are trying to connect to (such as the access point), and make sure there are no objects between the devices. 

## No notification message is received on a computer or smartphone after adding CANON iMAGE GATEWAY to the camera. 

• Make sure the email address you entered is correct, and try adding the destination again. 

• Check the email settings on the computer or smartphone. If they are configured to block email from certain domains, you may not be able to receive the notification message. 

## Want to erase Wi-Fi connection information before disposing of the camera or giving it to someone else. 

• Reset the Wi-Fi settings ( =  96). 

## On-Screen Messages 

If an error message is displayed, respond as follows. 

## Shooting or Playback 

## No memory card 

• The memory card may be inserted facing the wrong way. Reinsert the memory card facing the correct way ( =  11). 

## Memory card locked 

• The write-protect switch of the memory card is set to the locked position. Switch the write-protect switch to the unlocked position ( =  11). 

## Cannot record! 

• Shooting was attempted without a memory card in the camera. To shoot, insert a memory card facing the correct way ( =  11). 

## Memory card error ( = 102) 

• If the same error message is displayed even after you have formatted a supported memory card ( = 2) and have inserted it facing the correct way ( =  11), contact a Canon Customer Support Help Desk. 

## Insufficient space on card 

• There is not enough free space on the memory card to shoot ( =  23, 36, 43) or edit images ( = 67 – 68). Either erase unneeded images ( 63) or insert a memory card with enough free space ( =  11). 

## Charge the battery ( = 1 0 ) 

## No Image. 

• The memory card does not contain any images that can be displayed. 

## Protected! ( = 6 0 ) 

## Unidentified Image/Incompatible JPEG/Image too large./Cannot play back MOV/Cannot play back MP4 

• Unsupported or corrupt images cannot be displayed. 

• It may not be possible to display images that were edited or renamed on a computer, or images shot with another camera. 

Before Use 

Basic Guide 

Advanced Guide 

Camera Basics 

Auto Mode 

Other Shooting Modes 

P Mode 

Playback Mode 

Wi-Fi Functions 

Setting Menu 

Accessories 

Appendix 

Index 

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