PTZ Pan Tilt Zoom (cameras) 

RJ Registered Jack (connector) 

RS Remote Site (in MS, NEUS, 3rd Parties) 

RU Rack Unit (a Unit being 44.5mm / 1.752 inches) 

SER Satellite Equipment Room 

S/FTP Screened Foiled Twisted Pair / Shielded Foiled Twisted Pair 

SLA Service Level Agreement 

SNL Somewhere in the Netherlands 

SNMP Simple Network Management Protocol 

VAT Value-Added Tax 

## Background information 

## Europol Public Information 

Europol is a European law enforcement agency which supports its Member States in preventing and combating all forms of international serious crime and terrorism. Europol’s vision is to contribute to a safer Europe by providing the best possible support to law enforcement authorities in the Member States. This to be achieved by delivering a unique set of operational services for the European Union, developing as its principal: 

• support centre for law enforcement operations; 

• criminal information hub and 

• centre for law enforcement expertise. 

Further information on Europol’s activities is available on its website at the address http://www.europol.europa.eu. 

A call of tenders is needed in order for Europol to order goods and services related to standard and custom-made ICT racks for all the locations identified in section 3. 

The aim of the procedure is to conclude a single framework contract by the end the 3rd quarter of 2021. 

## Scope 

The scope of the tender is the provision by the contractor of ICT racks  (with related copper and/or fiber backbone/patch cabling) active and passive infrastructure elements (such as but not limited to Uninterruptible Power Supply (UPS), Power Data Unit (PDU), door locking mechanism, cameras, Keyboard/Video/Mouse KVM switches) and remote management services , including related maintenance for the following locations: 

- the Europol Headquarters in The Hague (NL), 

- the Europol Satellite Building in The Hague, 

- future Europol Satellite Building in The Hague, or in the vicinity of The Hague, - the Europol Disaster Recovery Site located in Europe, 

