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send to doctors. 

“Our people want to spend as much time as possible with their patients,” says Carol Raphael, the organization’s president and CEO. “Fujitsu’s Tablet PCs make it easy for them to update patient records, and having access to better patient information helps us to deliver better treatment.” Lightweight and wireless, but tough enough for the streets of New York, Fujitsu’s Tablet PCs have provided the right prescription for bringing home better care. 

## HM Customs and Excise 

## Secure and Reliable IT Infrastructure Supports Vital Government Services 

HM Customs and Excise (HMCE) is responsible for collecting over 40% of UK Central Government tax revenue, enforcing the UK’s import and export restrictions and capturing UK trade statistics. 

Over 22,000 HMCE staff depend on Fujitsu to provide 

a secure and reliable IT infrastructure. HMCE has over 200 offices in the UK and the ability to share and exploit information effectively is clearly of critical importance. Apart from delivering a first-class infrastructure service, Fujitsu is also working with HMCE to implement innovative e-business solutions to transform key business processes for the future. 

With Fujitsu's help, HMCE has recently established a national contact center for its staff, replacing 15 regional centers that ran on different databases, some with ageing technology and paper-based information systems. The national co-ordination center now provides a 24/7 service, assisting HMCE staff by phone, radio, email, fax and post and improving efficiency by providing a one-stop streamlined service. 

Fujitsu’s 10-year PFI contract with HMCE, signed in 1999, reflects the style of working between the two organizations, a style based on an understanding of mutual business objectives and a long-term commitment to partnership. 

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