content_image/472299.jpg
The package should bear the following identification: 

<img src='content_image/472299.jpg'>

Contract Title:  insert contract title Identification number:  insert publication reference Visibility mark:  Supported by the European Union  (Lot number) (Number and Description of Item in accordance with the Technical Specification) (Address of the place of delivery) 

## Article 31 Provisional acceptance 

The certificate of provisional acceptance must be issued using the template in Annex C11. The Contractor shall deliver to the Contracting Authority, together with the request for provisional acceptance, 3 copies of the Provisional Acceptance Certificate signed by the Contractor, as well as the official Certificate of Origin for all delivered supplies. 

The request for provisional acceptance to the Project Manager (Contracting Authority) should take place before the deadline specified in Programme of implementation of tasks. The Provisional Acceptance Certificate shall be issued by the Contracting Authority as stipulated in Article 31 of the General Conditions. 

## Article 32 Warranty obligations 

32.6 The contractor shall at its own cost make good the defect or damage within the time limits stipulated in the technical specifications for a period of 1 year after the provisional acceptance (contractor warranty). During the contractual warranty period, the contractor shall also provide preventive maintenance service and repairs at its own cost. 

After the contractual and commercial warranty periods expired, the contractor shall guarantee to provide technical support services at beneficiary’s cost for 5 years. 

In case a preventive maintenance session has to be executed then the contractor shall inform the beneficiary at least 48 hours in advance of his intervention. 

The commercial warranty must remain valid for two years after provisional acceptance. 

32.7 The warranty must remain valid for one year after provisional acceptance. 

## Article 33 After-sales service 

33.1 After Sales services is not part of this contract. However, the contractor has to demonstrate that after sales support services and spare parts will be available pursuant to the provisions of the 07/11/2013 dated and 6502 numbered Turkish Law on Consumer Rights and relevant regulations (if applicable). 

Please refer to the following links for the current Turkish Law on Consumer 

