authority as defined by the Staff Regulations of the Community, elsewhere than in his normal office located in the contracting authority’s premises, but within the context of his l work for the Agency. 

## “Intra muros”: 

Within the contracting authority’s premises. 

## “Means of communication”: 

Any communication between the Parties relating to the execution of this framework contract, whether made by letter, facsimile, telegram, e-mail or by any other Means of communication , the content of which can be printed on paper. These Means of communication also include communication by telephone, SMS, or any other Means of communication whose content cannot be printed on paper, provided such communication is confirmed within two (2) Normal working days by a communication by one of the means mentioned in the first sentence. 

## “Means of registered communication”: 

Any communication between Parties relating to the execution of this Contract, made by a Means of communication the content of which can be printed on paper whereby an independent third party is able to establish that the communication has reached its destination, whether such destination be a postal, an electronic (e-mail) or any other type of address. 

## “New release”: 

Revision of an existing version of a Software program, usually amending the reference to the Software ’s version from, for example, version 0.1 to version 0.2. 

## “New version”: 

New version of a Software program, usually amending the reference to the Software ’s version from, for example, version 0.1 to version 1.1. 

## “Normal working days”: 

From Mondays to Fridays except the contracting authority holidays. the contracting authority holidays are usually but not necessarily the same as the national holidays of Portugal. When expressly so provided in the framework contract or in a specific contract, the contracting authority holidays may be included in the Normal working days . 

## “Normal working hours”: 

From 9 a.m. to 17.30 p.m. on Normal working days . 

## “Official price list”: 

Price list, which is 

- a constant feature of the contractor’s sales policy; 

- regularly updated by the contractor; 

- addressed to the public, to the contractor’s customers or to a part of them; 

- accessible to the public, to the contractor’s customers or to a part of them, e.g. on an Internet site. 

## “Order Forms”: 

