content_image/995816.jpg
GLYPH<SM590000> The IBM Cloud team that is responsible for the day-to-day operation and maintenance of IBM Cloud instances 

## 10.8.1 SI Customer Dashboard 

GLYPH<SM590000> IBM Support for investigating and closing service tickets 

Figure 10-13 shows a view of the Storage Insights main dashboard and the systems that it is monitoring. 

<img src='content_image/995816.jpg'>

## 10.8.2 Customized dashboards to monitor your storage 

With the latest release of IBM Storage Insights (SI) you are able to customize the dashboard to only show a subset of the systems monitored. This is particularly useful for customers that might be Cloud Service Providers (CSP) and only want a particular end user to see those machines that are paying for. 

For further details on setting up the customized dashboard, please see Customizing the Dashboard  in the IBM SI Knowledge Center. 

## 10.8.3 Creating support tickets 

IBM SI Customizing the Dashboard 

IBM SI has the ability to create support tickets for one of the systems it reports about, from the Dashboard GUI. To do this go to the SI main dashboard and then chose the system you want to raise the ticket for. From this screen select Action → Create/Update Ticket . 

