## The team that wrote this redbook 

This redbook was produced by a team of specialists from around the world working at the International Technical Support Organization, San Jose Center. 

Wei-Dong Zhu  (Jackie) is a Content Management Project Leader with the International Technical Support Organization in San Jose, California. She has more than 10 years of software development experience in accounting, image workflow processing, and digital media distribution (DMD). Her development work in one of the DMD solutions contributed to a first time ever win for IBM of an Emmy award in 2005. She holds a Master’s degree in Computer Science from the University of Southern California. Jackie joined IBM in 1996. She is a Certified Solution Designer for IBM DB2 Content Manager. 

Carlos A. Cedillo  is an IT Specialist in Mexico and has worked for IBM since 2001. He has been working on information management solutions since 1997 and has two years of experience in Enterprise Content Management. His expertise areas include Informixfi, DB2, and Content Manager solution. He is a Certified Solution Designer for IBM DB2 Content Manager and has worked in design and implementation of Content Manager and Document Management solutions in Mexico. 

Irina Grijalba  is an IT Specialist from Buenos Aires, Argentina. She has worked at IBM for two years on Integrated Technology Services in IBM Global Services. Her areas of expertise include IBM DB2 Content Manager, IBM DB2 Document Manager, and IBM DB2 CommonStore. She has been involved in projects from pre-sales support and architecture design to product implementation and user and administration training. She is a Certified Solution Designer for IBM DB2 Content Manager and a Certified System Administrator in WebSpherefi Application Server. Irina holds a System Engineer Degree in UAI, University of Buenos Aires. 

Nicole Hughes  is a Document Manager product specialist in the Software Group Proof of Concept team. She holds a B.A. from Washington State University and has nine years of experience with ECM products, assisting and supporting a variety of customers in implementing ECM solutions. Nicole has served as technical and project lead for customers implementing Document Management solutions on IBM DB2 Content Manager, FileNET Panagon, and Lotusfi Dominofi.Docfi platforms. Her expertise in system design has led to successful implementations of ECM solutions, such as facilities management, drawing management, and procedures/policies management in a variety of industries including manufacturing and utilities. 

Romney Kernek  is a member of the Content Management Business Partner Technical Enablement team specializing in Records Manager and Document 

