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## INDEX TO CUSTOMER STORIES 

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## Brittany Ferries 

OPPORTUNITY: Increase customer satisfaction with personalized communication SOLUTION: Create customized travel kits using customer data from the company’s reservation system 

OPPORTUNITY: Manage costs and productivity across mulitple mail centers SOLUTION: Network and Web-enable mail centers so they can be centrally managed 

OPPORTUNITY: Increase restaurant sales by marketing beyond a single market SOLUTION:Target prospective customers in any ZIP code with personalized mail 

OPPORTUNITY: Reduce sales cycles and improve new car satisfaction SOLUTION:Deliver the right messages to the right customers at the right time 

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## Bank of America 

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## Hakata Restaurant 

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## DaimlerChrysler 

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## Good Samaritan Hospital 

OPPORTUNITY:Preserve resources for patient care SOLUTION: Earn postage discounts with consolidation and presort services for small mailers 

## Mizuho Bank Holding Group 

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OPPORTUNITY: Mail millions of lotto tickets, error free SOLUTION: Use intelligent inserting systems that speed and track ticket insertions for one of the world’s largest lotteries 

