content_image/994336.jpg
<img src='content_image/994336.jpg'>

Now, the caseworker can use Content Manager OnDemand to gain deeper insight about the customer, when it comes to complaints. 

## 11.4.4 Configuring FileNet Content Federation Services to integrate Content Manager OnDemand with a FileNet P8 catalog 

This section describes how Content Manager OnDemand and FileNet P8 can be integrated using the Content Federation Service for Content Manager OnDemand (also referred to as CFS-OD or FileNet Content Federation Services if the general capability is addressed). 

The basic design of FileNet Content Federation Services is to federate content from non-P8 repositories into FileNet P8 by creating a catalog in FileNet P8 that has information about all external items that should be accessible through FileNet P8 clients or applications. 

The second design principle of FileNet Content Federation Services is that this integration is transparent to the user and the applications. All federated content looks like it is a native FileNet P8 content object. 

