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Document code: Security level: Effective date: ICT Governance 

PRO-0027.06 Internal 15/01/2019 

adapted as result of the recurring Service Design the Continual Service Improvement work, including proactive collection of customer feedback. 

## Investment End-of-life 

Once the IT Products and Service are no longer fit-for-purpose, either no longer required or replaced by another solution, the Investment is over and can be formally closed. The decommissioning of the IT Products and resulting changes to the relevant Services are documented in the IT Investment Closure proposal. After the IT DPB approval of the IT Investment Closure, the IT Products can be decommissioned and removed from the scope of the Service. If it has no further purpose, the Service itself can be decommissioned. 

## 3.3. IT Strategy including ITIL Service Strategy 

The IT perspective is embedded into the ECHA’s strategic work; it is developed in collaboration between the Information Systems Directorate and the Business directorates and documented in the IT Master Plan document. 

## 3.3.1. Documents Defining the Strategy 

The Single Programming Document covers the long-term strategy in its multi-annual part. In this document, each section also describes the plans for the IT activities related primarily to the business work described in the section. The most IT specific documents at strategic level are the annual IT Master Plan  and the target IT Enterprise Architecture document. 

The IT Master Plan deals with how IT supports the Agency’s strategy, alignment of Business and IT, and how the high level IT work planning described in the Single Programming Document is broken down into specific targets for the IT Programmes. 

The IT Enterprise Architecture document gives strategic and tactical IT direction for the IT architecture choices and the IT architecture road map. It aims to align the IT work to expected Business outcomes, and ensures that IT develops and maintains an integrated, well working set of systems. 

The strategic direction of the IT work is governed via a chain of controlling bodies: 

• The Agency’s strategic goals and resources are decided in the Agency’s Management Board and the Budgetary Authority . The related strategic documents are the Single Programming Document and IT Master Plan. 

• ECHA IT Directors Programme Board  guides the strategic IT direction of the Agency and adopts the yearly IT Master Plan. The IT DPB is therefore ideally positioned to verify the alignment of the planned IT work with the strategic direction. 

• The IT Programme Boards  are in charge of steering, approving and executing the IT Programme Plans. Significant deviations are escalated back to the IT DPB, which can adjust one or more Programme Plans in response. This escalation ensures that the IT DPB can play an arbitration role in keeping strategic alignment between IT and Business also after approval of the IT Programme Plans. 

