content_image/110360.jpg content_image/110361.jpg content_image/110365.jpg
## CULTIVATING OUR GREATEST ASSET 

To maximize the value of our greatest asset— our people—we must hire the best, give them the right tools, and place them where they add the most value to our clients and our shareholders. We do this by providing: 

• training programs that hone our employees’ technical, safety, business, management, and leadership skills 

• customizable work process maps and best practices that help our employees meet client needs 

• multi-domestic and work-sharing practices that offer our employees both stable employment and diverse career growth opportunities. 

<img src='content_image/110360.jpg'>

<img src='content_image/110361.jpg'>

## PROVIDING STEADY GROWTH FOR SHAREHOLDERS 

For our investors, we strive for average annual bottom-line growth of 15 percent. We must accomplish this in a stable, balanced manner to weather political and economic fluctuations of the kind we’ve seen in 2002. We focus on five broad strategies to achieve stable growth: 

• increasing our share of available work with each client and in each of our markets 

• diversifying our markets for greater stability 

• smoothly integrating mergers and acquisitions 

• paying down debt as quickly as possible 

• approaching risk intelligently. 

## Selective Market Diversity 

<img src='content_image/110365.jpg'>

## UPHOLDING OUR QUALITY AND SAFETY COMMITMENT 

Achieving our goals is possible only when we have an unwavering commitment to quality and safety. Highly satisfied clients with safe projects give us more work. Employees contribute more when they are safe and can take personal pride in their jobs. Shareholders confidently invest when better, safer projects encourage repeat business. To achieve consistent, repeatable quality and safety excellence, we have a foundation of standards, procedures, and work practices that we tailor to meet the needs of specific clients, markets, and geographies. 

## FORGING AHEAD 

2003 brings new challenges, and with them new possibilities to further expand our business and add shareholder value. With disciplined leadership and the strength of our employees, lasting client relationships, and investor confidence, we can transform challenging times into success. 

