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## sasol group services 

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Sasol Group Services (SGS) coordinates all group activities and provides specialised services to the various business units. It aims to improve the efficiency, effectiveness and sustainability of all Sasol functions, avoiding duplication and endeavouring to provide streamlined services in a more cost-effective manner. Its activities are strategically aligned to Sasol’s Functional Excellence programme. In the pages that follow, we provide details of some of the key SGS functions and their highlights for the 2010 financial year. Other SGS functions include taxation, group strategy, corporate finance, investor relations and company secretarial services. Although the Sasol Inzalo Foundation is not managed as part of Sasol Group Services, it is an important part of Sasol’s investment in broader skills development in South Africa. It is therefore included after the corporate affairs review. 

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## Human resources 

Sasol’s human resources strategy focuses on the sourcing of key skills, promoting long-term talent and career development, ensuring competitive rewards, and fostering sound employee relations and cultural transformation. These enable the group’s growth agenda. 

At year-end, Sasol had a total of 33 399 employees in our global operations. This comprises of 28 978 employees in our South African companies and 4 421 

employees in our international companies. Net employment creation fi gures indicated a negative growth rate of 939 for the year (excluding joint ventures). Our employee turnover rate for the year in our South African operations was 5,05%, comprising 2,17% voluntary turnover and 2,88% involuntary turnover. The employee turnover rate for the year in our international companies was 9,68%, comprising 2,05% voluntary turnover and 7,63% involuntary turnover. 

More than 60% of Sasol employees are members of trade unions and are covered by collective agreements/works council agreements that have been entered into with trade unions within the various jurisdictions in which we operate. Trade union representatives are part of our formal joint management-worker health and safety committees, and also serve on the boards of our medical schemes and retirement funds. A wage negotiation process this year in our South African operations resulted in one strike exceeding 

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