GLYPH<SM590000> The container prefix or location of your object 

GLYPH<SM590000> Encryption 

GLYPH<SM590000> Bandwidth 

For detailed instructions about how to configure and enable Transparent Cloud Tiering, see 11.4, “Implementing Transparent Cloud Tiering” on page 528. 

## 5.10.5 Support menu 

Use the Support pane to view and change call home settings, configure and manage connections and upload support packages to the support center. 

Three options are available from the menu: 

GLYPH<SM590000> Call Home: The Call Home feature transmits operational and event-related data to you and IBM through a Simple Mail Transfer Protocol (SMTP) server connection in the form of an event notification email. When configured, this function alerts IBM service personnel about hardware failures and potentially serious configuration or environmental issues. 

This view provides the following useful information about email notification and call-home information, among others as shown in Figure 5-73 on page 201: 

– The IP of the email server (SMTP Server) and Port 

– The Call-home email address 

– The email of one or more users set to receive one or more email notifications 

– The contact information of the person in  the organization responsible for the system 

