## Chapter 5 

## Improving Security, Governance, and Cloud Reliability 

## In This Chapter 

▶ Understanding the nuances of cloud security 

▶ Ensuring accountability through proper governance 

▶ Establishing the right service delivery levels for your company 

▶ Asking the right questions 

M any companies contemplating the addition of the cloud into their IT strategy are concerned about three key issues: security, accountability, and reliability. This chapter presents best practices that can help you improve security, build a reliable and resilient environment, and put proper controls in place to meet governance requirements. 

## Finding out Why Cloud Security Matters 

Security is top on the list of any IT manager who’s thinking about the cloud. Whether you’re looking at creating a private cloud, leveraging a public cloud, or implementing a hybrid environment, you must have a security strategy. 

