## DMV CALL CENTERS 

Metropolitan New York City: From area codes 212, 347, 646, 718, 917, 929: 1-(212)-645-5550 or 1-(718)-966-6155 

Downstate Call Center General Assistance: 1-(718)-477-4820 

Albany Call Center General Assistance: 1-(518)-486-9786 

EDL Helpline : 1-(518) 474-9981 

TTY/TDD (Telecommunications Device for the Deaf): Within New York State: 1-(800) 368-1186, Outside New York State: 1-(518) 473-9002 

To schedule a road test : dmv.ny.gov or 1-(518)-402-2100 

## IMPORTANT DMV ADDRESSES & TELEPHONE NUMBERS 

Office of Traffic Violations 6 Empire State Plaza Albany, NY 12228 (See DMV Call Centers) 

To contact a Traffic Violations Bureau about a scheduled hearing: New York City TVB: 1-(718) 488-5710 

Driver Improvement Bureau 6 Empire State Plaza Albany, NY 12228 1-(518) 474-0774 

Financial Security Bureau (formerly Insurance Services Bureau) 6 Empire State Plaza Albany, NY 12228 1-(518) 474-0700 

## TELEPHONE NUMBERS 

Bureau of Consumer & Facility Services PO Box 2700-ESP Albany, NY 12220-0700 

• Complaints about a repair shop/dealership/ inspection station:  1-(518) 474-8943 

• Questions about Emissions Inspections: 1-(518)-473-0597 

Custom Plates Unit 6 Empire State Plaza P.O. Box 2775 Albany, NY 12220 1-(518)-402-4838 

Title Services Bureau 6 Empire State Plaza Albany, NY 12228 1-(518)-486-4714 

For the most recent updates of state and county motor vehicle office locations, useful DMV addresses and telephone numbers, and other important information, please visit our website. 

## The DMV website: dmv.ny.gov 

Note: Approximate metric equivalents to U.S. measures are provided for information only. New York State laws and regulations use U.S. measure- ments only. 

The information in this manual is as accurate as possible at the time of publication but is subject to change. This manual is intended to provide basic information and cannot possibly cover every traffic law or situation. 

If you have a question about the information supplied in this manual or a situation not covered, consult a motor vehicles representative at any motor vehicle office, or write to: Office of Communications, Department of Motor Vehicles, 6 Empire State Plaza, Albany, NY 12228 

© Copyright 2018, New York State Department of Motor Vehicles. All rights reserved. 

