IV.2.5.3. Proposals to include new Products involving new features or functions not previously available amongst the Product listed in the framework contract’s Annexes, shall only be considered in the context of the principal Product classifications and specifications covered by the call for tenders referred to in the preamble of the framework contract. 

IV.2.5.4. Even if a Product is approved by the contracting authority, any incompatibility with Tender specifications and/or Service Level Agreement that becomes apparent in the course of its use shall be resolved by the contractor as swiftly as possible and at no cost to the contracting authority. 

IV.2.5.5. Evaluation procedures and trials of new products before inclusion in the price list may be specifically defined in the framework contract. 

## IV.2.6. Product  life 

IV.2.6.1. The contractor shall ensure that the Product, or replacing Product, are marketed or available during the lifetime of the framework contract from the date of their inclusion in the relevant Annex of the framework contract. 

IV.2.6.2. The contractor shall ensure that maintenance of the Product  delivered under this framework contract may be requested and provided for a period of at least five (5) years from the date of signature of their Consignment note , or, where applicable, of their Certificate of Conformity , whichever is the latest. 

## IV.2.7. Use of Products 

IV.2.7.1. From the date of signature of the Consignment note , or, if applicable, of the Certificate of Conformity , whichever is the latest, t h e c o n t r a c t i n g a u t h o r i t y may make unrestricted use of the Product s under normal operating conditions. the contracting authority may use the Product s for Services it is carrying out for other Institutions, Agencies or Bodies. If the Product s are rented or leased, the right of use applies for the duration specified in the specific contract. If a guarantee applies, maintenance may not start until the guarantee has expired. 

IV.2.7.2. The contractor must ensure that the contracting authority may add to a System or connect to it, either directly or via telecommunications networks, compatible Product s of any origin. 

IV.2.7.3. The contractor shall not exert any right of inspection over the contracting authority’s use of the Product s. 

## IV.2.8. Documentation 

The contractor shall provide the contracting authority with its Documentation and updates, in as many copies, whether in machine-readable form or on paper, as are stated in the framework contract or a specific contract. 

