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## 13 

## Reliability, availability, and serviceability, and monitoring and troubleshooting 

There are many ways to manage, monitor, and troubleshoot IBM Spectrum Virtualize. This chapter introduces useful, common procedures to maintain IBM Spectrum Virtualize. It includes the following topics: 

GLYPH<SM590000> Reliability, availability, and serviceability 

GLYPH<SM590000> Shutting down a SAN Volume Controller cluster 

GLYPH<SM590000> Configuration backup 

GLYPH<SM590000> Software update 

GLYPH<SM590000> Health checker feature 

GLYPH<SM590000> Troubleshooting and fix procedures 

GLYPH<SM590000> Monitoring 

GLYPH<SM590000> Audit log 

GLYPH<SM590000> Collecting support information by using the GUI and the CLI 

GLYPH<SM590000> Service Assistant Tool 

GLYPH<SM590000> Storage Insights 

