One source of The King's good reputation, he explains, is that "the company started off by offering free repair service in perpetuity." The only thing he's changed in 25 years since taking over the business is to strive for a product that "never needs repairing."
林芳洲表示，早年書包大王的口碑之一來自：「可以永久提供維修服務」；而 25 年前他接手之後，只改了一件事，就是希望能提供「不需要維修的產品」。