While salespersons are too often overly polite or pushy, those at Sesame are instructed to be practical and informative, advising customers on sizes and color combinations and informing them about materials and washing instructions.
徐莉玲舉例說：「時裝部的服務員就應教顧客何種身材適宜穿何種款式與顏色的衣服、適宜搭配那些飾物… …。」