And they especially need to be au fait with the variety of gadgets set up in the hospital's "convenience stations," so that they can help patients with registration, payment, updating their National Health Insurance cards, and inquiries about inpatient services.
志工也要學會使用便利站的機器，來幫助病患掛號、結帳、更新健保卡、進行住院查詢等，以節省病患排隊等候的時間。