Families had to identify bodies under these circumstances. These family members suffered secondary trauma, and had obviously given up all hope of being helped. They no longer expected anyone to understand their pain, and didn't believe anyone would help them. "
家屬遭受這種二度傷害，明顯的已經對任何援助感到絕望，不再期望有人能瞭解他的痛苦，也不相信有人可以幫助他。」