Kuo Ching-hui, who has been serving an elderly man for 10 months now, says that his old client eagerly awaits his arrival on the day of a visit. Once he was five minutes late for some reason, and the old client complained until Kuo made it up by leaving five minutes late. Old folks whose minds are still quite clear are grateful for the services the volunteers provide.
服務老人十個月下來，鄭清惠也指出，每次到宅服務的日子，老人家總是期盼她趕快來，有一次她因故遲到五分鐘，老人家還向她抱怨，直到她以晚走五分鐘作為補償，老人家才滿意。