While tending to his wife, Ch'en was outraged at the impatient attitudes demonstrated by some of the hospital aides toward their patients.
有些病人家屬實在抽不出時間到醫院照料，就要求他們把服務時間拉長，多陪陪病人，也付給他們一點車馬費。「義務看護」因此供不應求。