"In comparison to housewives and retired people, the young volunteers are short on life experience, and unversed in the ways of the world. It's hard for them to empathize with patients and their families and act as comforters."
「和家庭主婦、退休人士比較起來，年輕義工也較欠缺人生經驗，不諳人情世故，難以深入體會病人與家屬的心情，以發揮安撫的功能。」