Stuck with a zipper that wouldn't open, they couldn't put the new briefcase into production. With shipping deadlines fast approaching, the company was in a bind. Having been referred to Hsieh through a connection, they hired him onto the project. Within a week, he had worked out a solution.
當時吉而好聘請一位曾在 LV 精品旗下的義大利設計師設計了一款橢圓形公事包，怎知拉鍊出了問題竟然打不開，無法量產，但是出貨時間已定，危急存亡之際，有人介紹了謝榮雅，結果不到一星期他就找出解決方法。