But during the grand opening of the arena, many were complaining that they had to have their bags searched before entering, and that their cameras were taken from them and left in a rough pile. Not only this, but they were also prohibited from taking in their own food and drink, and were thus at the mercy of the high prices of the arena food vendors.
小巨蛋風光開幕期間，曾傳出觀眾抱怨入場要搜查包裹、相機沒收後集中堆疊沒有妥善保管，以及不准自備飲料食物，只好在巨蛋內的美食街忍受高價剝削等事情。