After being injected with innovation and cultural significance, the funeral business, once looked down upon as an occupation for the lower classes, now offers tailor-made services for their "clientele." People in the industry are no longer viewed as performing their work in a perfunctory manner; it is the best example of a blue-collar industry "going gray."
過去被視為社會底層的殯葬業，就是藉著創意、提升人文內涵，為客戶量身打造「客製化」服務，成功擺脫傳統葬儀社給外界做事草率的印象，從藍領晉身灰領一族的最佳寫照。