Nurses and social workers talked with patients to find why they wanted to die and then contacted their families to try to solve the problems.
便在病患獲救後，找機會與他們聊天，從中瞭解他們的困擾與自殺的原因，協助打開心中的結，恢復求生的意志。必要時，也要求病患的親友協助解決問題。