"When they asked me to explain the organizational structure of the hospital, I didn't really know what to say," she says. "I just told them that we use flat management. I told them we all have a number of hats to wear and that we take our responsibilities very seriously."
個性耿直的蕭修女說，那時評鑑委員要求說明醫院的組織架構，「我都不知道要怎麼回答，只能說，聖母醫院是『扁平化管理』，每個人都得身兼數職，負責到底！」