Since many healthcare providers haven't seen the business opportunity yet, they're unwilling to train their staff in foreign languages. But without such staff, if foreign patients see an ad and make a phone call, the staff can't even reply in English, "Hsueh says. The government will make advance preparation in the short term to promote language training for medical staff.
很多醫療院所因為還沒有看到商機，所以不願培訓醫事人員的外語能力；但如果沒有這類服務人員，等到廣告打出去，若有外國病患看到了打電話來詢問，可能連怎麼用外語回答都不知道，」薛瑞元說，政府也將在近期推出醫事人員的語言培訓課程，預作準備。