The vice-president of Taiwan Sugar, Cheng Hung-tsai, is very optimistic. "There is not such a technical challenge to be overcome in moving from the office to the store," he said. "The biggest obstacle is adjusting the way of thinking and learning to serve the customer.
台糖副總經理鄭鴻財相當樂觀：「從坐辦公桌到當店長，不是技術遠，是心態遠，放不下身段面對顧客。