To help protect consumers, on January 12 the government produced a standardized cable TV contract. It includes spaces for indicating specifically which channels the customer will get, and for what time periods. The contract will be included with receipts given by cable companies, and thus take effect automatically when a customer pays his or her bill.
消保會為了保障消費者權益，進一步於元月二十一日通過新版「有線電視收視契約範本」內容包括「頻道名稱」及「契約到期日」，而此範本必須納入收據中，消費者只要繳費，契約即自動生效。