When people with such deformities see first stages of the shoe-making process, they often complain that their shoe looks like a big landing boat. Ho has to patiently explain what is and what isn't possible. Always aiming to make comfortable shoes, he also has to make as many adjustments as necessary to make the customer happy. On one occasion, he had to change the shoe design a dozen times.
這時，侯育文往往得耐心解釋、說明，並且在舒適的前提下，儘量修改到讓他們滿意為止，最高曾修改了十多次。