Looking back at the last year and a half, Chang says candidly, "Sometimes so-called positive behavior management is simply a means of persuading workers to understand and accept. Mentally disabled people's behaviors are likely to persist for a lifetime. If they aren't threatening other people's safety, why can't we be more tolerant of them?"
回顧一年半的推廣，張文嬿坦率地說：「有時候，所謂正向行為處理，只是為了說服工作人員去了解與接納：障礙者的這些行為可能會持續一輩子，只要不會危害到人身安全，我們何不選擇用更寬容的角度去看待它？」