Besides acting as a way station for taking and passing along messages, telephone secretaries also provide other services like fixed time calls (like wake up or reminder calls), prepared messages, call screening, or call transfers.
除了做為接受、傳遞訊息的「中途站」，電話秘書還提供諸如定時呼叫、預留訊息、過濾電話、指定轉接等服務。