Our objective is to provide a comprehensive service to protect people's lives and property, "Shao said. The duty station, the heart of 119's operations, has 100 lines and receives an average of 800 to 1,000 calls a day.
勤務中心是 119 服務網的指揮站，擁有一百線電話。通常平均一天會接到八百到一千通的求助電話，再由值勤員警負責聯絡離現場最近的消防分隊，派員前往支援；並確實掌握各醫院、醫師、病房、手術室使用的最新資料，以提供最有效的救護服務。