While the person at the top holds an envied and powerful position, when there is a problem or a difficult decision to be made, they are virtually alone.
除了要處理公司大小事務外，還得常常對員工精神講話，既不能照稿宣科，還要適時說個笑話、帶入時事、球賽、專業理念等，這種能力很需要培養。而總裁看似權力大，但卻常有「碰到問題能問誰？