Would-be rescuers on the scene wanted to dig them out, but were forced to abandon their plans when the rain began coming down even harder. (Two of the family members were later found alive by a professional rescue team.) Roughly 80 visitors and employees were forced to flee to the Jingguang Villa, which stands on higher ground.
當地救援隊及溫泉協會成員原本還想以徒手挖掘救人，然而雨勢愈來愈大只得放棄，約 80 名遊客及員工趕緊避難到地勢較高的警光山莊。