The "intelligence" that Chunghwa Telecom (CHT) injected into this system lies in the following contrast: In the past the drivers would have to stay in contact with the central control center at all times, and passengers would have to put up with the annoying intrusion of constant wireless chatter: "A passenger on such-and-such a street wants to go to such-and-such a place, which vehicle can go?
而中華電信為它所做的升級「智慧」則在於，以往運將和控制中心必須保持連線，車上乘客也必須忍受無線電對講機傳來的聒噪聲，「×× 街有位乘客要到 ×× 地，幾號車要去？