In servicing retailers Synnex steadfastly refused to set up its own retail outlets and compete against its own customers. Nor did it force retailers to sign contracts promising not to use other suppliers. On the contrary, it pushed itself to develop better service to retain its customers 'loyalty.
為了服務經銷商，聯強堅持不開自己的經銷門市，以免與客戶「爭利」；也不強迫經銷商要簽約保證不去尋找其他的進貨管道，反而逼迫自己必須拿出更好的服務，來維繫客戶的忠誠度。