"Though these changes are rarely reported by the mainstream media, online communities offer a glimpse into the public's growing concern with accountability and into the thought people are giving to their own actions," says Chou.
舉例而言，美商台灣微軟公司災後串聯了企業夥伴華碩電腦，提供 350 台筆記型電腦及無限網卡給災區的重建團隊，並且釋出人力協助架設「88 水災服務聯盟」資訊平台；又如，統一超商 7-11 除了贈送物資，還把物流管理的 know-how 傳授給受災嚴重的屏東縣政府。