"For example," says the spokesperson, "a few days ago our computer voice registration system went down. All we had to do was switch over to registration by telephone, or on-the-spot registration with our staff taking notes by hand," he says. Small hospitals are used to being only semi-automated. "Our staff can handle many different things and are adaptable.
「像前幾天我們的電腦語音掛號系統故障，就改用電話掛號，再不然現場掛號、人工登錄也可以」，他表示，小醫院早就習慣半自動、半人工，「我們的醫護人員應變能力很強的，沒有大醫院那麼『嬌』。」