Chou recalls that when she said this, the patient's face was expressionless, as if he wasn't hearing anything, but a few days later, his wife came to thank her.
周長旗還記得，她問這些話時，病患面無表情，聽若罔聞。但不出幾天，病患太太來謝謝她，原來病患其實有聽進去，而且默默在著手處理了。