"You always have to be thinking about what the customer wants," says Chang. After assessing the reasons for the continuing decline in earnings, he began to adjust his strategy and evolved the business to include ecology as its primary attraction, as well as providing a rich itinerary of activities and high-quality accommodations and food.
「永遠要想著客人要甚麼，」檢討業績下滑的原因後，張清來很快地調整腳步，進一步將觀光果園推向以生態為主、提供豐富活動行程並附帶精緻食宿的休閒農業。