"They have to use their high EQs to bolster otherwise weak positions." When coupled with innovativeness, these traits can help individuals develop new business lines. Take Apple's Steve Jobs, for example. Though an internal power struggle forced him to leave the company for a time, he returned and used the iPod and iPhone to lead it to new heights.
「除了膽識，業務人才還要具備幽默感，以高 EQ 來扭轉劣勢，」楊基寬說，如果再搭配創造力，就可以為企業開發出新的營業項目，例如美國蘋果電腦創辦人賈伯斯，一度因公司內部權力鬥爭被踢出蘋果電腦，而後又以 iPod、iPhone 再創事業巔峰。