After the incident, the Consumer Protection Commission (CPC) and the Taipei-based Consumers 'Foundation fielded constant complaints. The two consumer protection organizations, one public and the other private, will join forces in filing a class-action lawsuit in January 2008. It is predicted that this will be the consumer dispute with the most litigants in Taiwan's history.
事件發生後，行政院消保會和台北市消基會每天申訴電話不斷，官、民二大消保團體將首次聯手出擊，於 2008 年一月初提出團體訴訟，預估將是台灣追償人數最多的消費糾紛案件。