"We're not worried," says K.J. Lee, vice general manager at the headquarters of Pacific SOGO Department Stores Ltd, without a sign of hesitation. Retail services are more than simply renting out floor space, there are also many tricks of the trade, and things that you can only learn through the experience of greeting a constant stream of customers coming through your door every day.
「我們不會擔心，」太平洋崇光百貨總部副總經理李光榮篤定地指出，零售服務業不是單純地出租攤位，其中有許多經營訣竅，需要在每天開門迎賓中不斷地摸索、演練。