He Kun-chien, senior sales manager for IBM Taiwan, offers the following insight: "Do you know anyone in your clients 'middle or senior management? These acquaintances are always more important than the products themselves or after-sales service."
「你認識客戶的中階甚至高階主管嗎？這些永遠比產品、甚至後續的服務維修更為重要，」台灣 IBM 資深銷售經理何坤謙說。