In recent years, guests who know when they book a room that Lee runs an environmental hotel bring their own toiletries, but guests who are unaware of the hotel's green leanings in advance complain a great deal during their stays.
他的飯店因為以環保為促銷，旅客訂房時就已知道，會自行準備，但若換做不知情旅客，少不了怨言四起。