They go about their jobs very quietly and tend to avoid makeup. Customers often mistakenly believe that the lack of makeup is a company policy, but the fact of the matter is that Eslite's employees are themselves booklovers who are there just for the books.
到過誠品的人不難發現，書店的工作人員，尤其是女性，清一色都是素著臉，安靜地在店內上架、走動、整理，原以為是公司要求不得上妝，後來才發現，她們本就是基調相同的愛書者。