Daniel Chen, vice-chairman of the Chiang Kai-Shek airline representatives council, says that airlines typically inform passengers of the current situation if a delay goes past 30 minutes. If the delay occurs during a mealtime, the airline should provide food and drink to the passengers; if it is between ten p.m. and six a.m., the airline should arrange lodging.
中正機場航空公司代表聯席會副主席陳學淳指出，通常航空公司都在飛機誤點超過三十分鐘，告知旅客最新情況；如果正好在用餐時間，會視情況提供餐飲；要是在晚間十點到清晨六點間，並會安排旅客住宿休息。