Actually these are questions that should have been directed to ward offices, schools, and power companies, but everyone just thinks to ask us. "
「比方說，颱風時，我們便先去問清楚要不要上班、上課。聯考前，將各報紙所公佈的考場號次，剪貼起來，以備查詢。只要沒有臨時災害發生，勤務不忙，我們對市民的各種要求，都盡可能提供服務。」119 處理的一些事情，有時看似單純，事實上情況可能相當嚴重。