Kuan admits that performance evaluations currently put form before substance and there is a "huge gap" between evaluation results and most people's estimations of the civil service system.
關中坦言，現行考績政策流於形式，考績審定結果與一般人民對公務體系的評價「落差很大」，疾言「不能讓文官制度變成黑洞」。