Lee Sheng-long says that in the present environment, the scales are weighted heavily against patients. Patients are unable to obtain their own medical records, and even if they can, the records are not necessarily accurate. The hospital's medical and nursing staff speak with one voice, and whether in terms of physical evidence or witness statements, patients are given no favors.
李聖隆指出，現階段的醫療環境不利於病人，病人無法取得病歷，即使取得也不見得真實；醫院的醫護人員同聲出氣，在物證、人證方面，病人都討不到便宜。