If mental illness is involved, Lifeline can call on a panel of professional volunteers. Expert help is also available for people with social, psychological, educational, legal, nursing, medical, or religious problems.
如協助解決法律訴訟、精神疾病、社會救助等需有專業知識與能力的問題，「生命線」的龐大顧問陣容裡有各方面的專家，能從旁加以指導、協助。