Putting one's own name on a product implies taking full responsibility for it. If a consumer is dissatisfied with it, or it breaks down, there should be dedicated staff available to answer customers 'queries when they telephone.
產品掛了自己的名，就等於表示負責到底，消費者用得不稱心、用壞了，一通電話打過來，就要有專人解答。