Depending on the severity of the circumstances, YLU 95 can take a variety of steps, such as providing relevant legal information, assisting the aggrieved workers in sending legal attest letters to their employers, applying for mediation from the CLA, or accompanying the workers during mediation or negotiations with management.
而他們的標準處理程序，則是依申訴的情節輕重，提供相對應的法律諮詢、協助投訴人寄存證信函給資方，或向勞工局申請勞資調解，並陪同出席調解會等。