In fact, what many patients are really looking for is not to get compensation or to see doctors punished, but to receive a sincere apology, and for shortcomings to be taken seriously and put right. Liu Mei-chun, an associate professor in National Chengchi University's Graduate Institute of Labor Research, who set up the Taiwan Health Reform Foundation after herself being involved in a medical dispute, is a typical example.
其實，很多病人要的不是賠償或醫師受懲，而是真心道歉和疏失受到重視而改善，因本身碰到醫療糾紛而成立「台灣醫療改革基金會」的劉梅君便是最典型的例子。