She explains that counselors have to seek out the hidden "abilities" underlying their behavioral problems. For example, children that turn over plates when sitting at the dinner table probably don't like the food on the plates and really don't appreciate nor understand why the adults by their sides are urging them to eat it.
賴美智指出，輔導者必須找出行為問題中暗藏的「功能」，例如每次坐上飯桌就揮手翻倒餐盤的孩子，可能是討厭吃盤裡的三色蛋，更討厭不明就裡的大人在一旁聲聲催促他張口吃飯。