One colleague once told me that when she was on duty for breakfast, if a customer just stood absently at the counter without first greeting her (waiting patiently to be served), she would pretend to be busy. And not only would she let this patron stand cooling his heels, she'd also comment on how rude he was.
有位同事跟我說：「如果她當差服務早餐時，有客人站在櫃台前發呆（耐心地敬候著）而沒有先問候的話，她會裝做很忙的樣子，非但把人冷落一旁，還會補上一句：「真沒禮貌」。