Last year, Lifeline received 2,000 calls from people who were apparently serious in their suicide threats. Lin Chung-i who started work at Lifeline in 1969, has been there longer than anyone else. He said he obtained great satisfaction from helping others even before he joined Lifeline.
黃豔珠擔任生命線義工已有十年，回顧自己的工作，她心懷無限感激的說：「藉著電話筒，我瞭解了各階層人士的內心困擾，也與他們做了經驗交換。