She's even a little pleased by these situations because constipation makes clients uncomfortable, which affects their mood. In the same vein, "Clients with headaches are often unable to tell you about it. Instead, they beat their heads with their hands. People who don't take the time to understand mistakenly think that they're crazed and violent."
劉桂珍笑稱自己現在即使遇到孩子大小便失禁，也會和氣以對，甚至帶點「欣喜」，因為便秘的孩子容易不舒服、影響情緒；同樣的，「孩子可能頭痛無法用口語表達，只好用手猛敲頭，外人不去了解，反而誤以為他們野蠻又瘋狂。」