Continental Airlines Director of Public Relations Juan Li-ju says that there are a few passengers who have seen the examples of Philippine Airlines, Pacific Airline, and Continental, which give a US $ 200 award to settle disputes, and "decide to complain a bit themselves.
美商大陸航空公關室主任阮麗如說，不可諱言地，有些旅客確實是看到菲律賓、越太、美商大陸等航空公司都是以二百美元解決糾紛，「所以也想趁機『勒索』，如果航空公司很『阿莎力』賠個幾百美金，霸機事件就順利落幕。」