Although it is privately run, the hospital rivals many of the public hospitals in Taiwan in terms of its medical treatment, research and teaching. Because of its religious background, the hospital provides spiritual as well as physical counseling for patients.
他們由國外引進一些進步的醫療觀念和經營方法，對改善東部地方的醫療品質、提供基層醫療服務皆有貢獻。花蓮門諾醫院是個宗教性的醫院，工作人員半數以上是基督徒，工作態度親切、和藹，常可看到金髮碧眼的外籍醫師，以不純熟的國語，面帶笑容、不厭其煩地向患者解說病情或詢問病況。