"Lifeline" volunteers are required to attend group training courses covering practically the whole gamut of problems encountered during the course of a person's life, from personality development, relationships between the sexes, marriage counselling, handling extra-marital affairs, bisexuality, the generation gap and the physical and emotional development of adolescents, to general social change and career planning.
例如，「生命線」的義工，就需參與單位提供的招訓課程，從人格發展、男女感情、婚姻調適、外遇處理、兩性醫學、親子溝通、青少年身心發展等問題，到和社會互動的社會變遷、生涯規劃等都有，涵蓋面幾乎擴及了人生所要面臨的各種問題。