Although shy by nature, at Hsitiyao Kuan has to spend lots of time answering phone calls and replying to customers. Amidst all the hustle and bustle, however, she has found an unexpected source of encouragement.
個性「怕生」的官欣儀，在溪底遙被迫要講很多電話，回覆顧客詢問，但卻在與消費者互動中得到意外的安慰，「真的有許多消費者就是很慷慨的以實質行動來支持你，會鼓勵你撐下去。」