In the last few years, Internet marketing has become all the rage. Lai, who has always kept in mind the adage "keeping the customer satisfied is the best marketing approach," hired four professionals to track the opinions of members of model clubs in Taiwan, the US, and other countries. He always gives substantive responses to any emails received from customers within seven days.
近兩年網路行銷掛帥，謹記著「滿足同好需求，就是最好的行銷」鐵則的賴春霖，特別聘有四位專人，分別監看台灣和美歐等國網路上各種模型玩具俱樂部裡的玩家意見，對於客戶的電子郵件，也會在二到七天內做出實質回應。