Says Chen: "When you're talking with friends, you can't speak articulately about something you haven't really digested, and it's the same with design.
設計這一行，靠的是百分之百的實務經驗，他打了一個比方：「好像與朋友對談，你講不出口的就不是你消化過的智慧；你做不出來的就表示你還沒有吸收。」