"We often state that the moment that a customer opens the door is a great opportunity for promoting our business," says Chan. Delivery men are known in the industry as SDs, or "sales drivers." More than just being responsible for deliveries within a district, SDs must also offer their card in the hope that they can build a lasting relationship with a client from that one encounter.
「我們常說，客人開門的那一剎那，就是推廣業務的好機會，」詹明寶說，宅配業稱送貨先生為 SD（司機業務員），SD 不僅負責專區運送、而且遞送時會附上一張個人名片，希望能將這一次邂逅，轉變成長久的關係。