Sometimes hearing of cases is delayed because budgets are only allocated twice a month. In addition, some secretary-generals have failed to carry out their duties fully because they are too busy with private affairs. Since Taipei Mayor Lee Teng-hui took office, he has emphasized reinforcing mediation work to enlarge the scope of public service.
台北市李登輝市長自就任以來，除了積極推動各項市政建設以外，對於台北市民的文化活動，心理建設也極為重視，為了加強調解委員會的功能，李市長特地在去年七月舉行的一次調解業務會報中指示，要把強化調解業務、擴大為民服務範圍，作為台北市政府本年度的重點工作之一。