"This formula is one of the special features of the Consumer Protection Law." says Hanson C.C. Chiang, vice-chairman of the Consumers Foundation. Because modern products and services are so complex and varied, when problems arise, it is often difficult to prove exactly who is at fault.
「採無過失責任賠償，是消保法的特色之一」，消基會副董事長姜志俊律師指出，因為現代商品服務的內容千奇百怪，當問題發生時，常常很難舉證、研判是誰的過錯。