Joshua Pan, director of the Chaplain's Office at the hospital, points out that as a community clinic, SinLau hospital not only provides hospice care for the terminally ill and special care for mentally ill patients, it still continues its educational work. For example, there is a children's center which focuses on physically and mentally challenged young people, as well as an audiovisual center and lending library.
新樓基督教醫院院牧部主任潘稀祺指出，作為一個社區醫院，新樓醫院除了設有安寧病房、精神病症日間照護的醫療服務外，還做教育工作，例如以智能障礙兒童為對象的幼幼中心，及書籍借閱服務的視聽中心。