"If they are the best in the field, then their supervision, and the things they insist on, are our opportunity to learn." For example, says Hsu, at the outset President wanted to follow the same route as it had with 7-Eleven by recruiting franchisees, but Starbucks resolutely opposed this.
「如果人家在這個領域是高手，他們的監控與堅持就能變成你學習的方式，」徐光宇說，以一開始為例，統一原先想走像 7-11 由商家加盟的路線，然而美國星巴克堅決反對。