As early as 1990 when Synnex moved into the IT industry with its marketing channel service it contemplated offering a maintenance service, but encountered resistance from retailers. The reason? Retailers had themselves always made money from doing repairs and maintenance for their customers.
早在 1990 年聯強跨入資訊通路產業時，就有意將「維修」納入服務項目，但反倒惹來經銷商老闆的反彈，因為他們一向藉著替客人做維修來賺取工錢。