The service group answers questions about customs regulations, trade administration, and how to obtain bank credit. The businessmen, on their part, suggest changes in government procedures that can help them compete in world markets. These suggestions are communicated to the appropriate agencies by the service group.
大多數的個案，都是詢問手續問題，例如：如何申請專利、檢驗、融資、海關通關等，都由團中專家一一解答；有的業者反映某些法令、手續繁複，常造成困擾，外服團也已轉陳各有關單位，促請改善，對方也都積極配合。