Hsu Li-lin holds classes to teach employees about the products, as well as instruct them in proper make-up, dress, appearance and manner with customers.
因此，芝麻的服務員（幾乎全是女性）要定期接受儀態、應對、髮型、化妝…… 等訓練，還要上「商品認識」課，深入瞭解商品常識與特性。