Lee Yuh-hwa, Eslite's assistant manager of public relations, has been with Eslite for many years and seen its growth at first hand. She says that entering an Eslite has always been a humbling experience, like walking into a quiet and magical place. Eslite patrons are well aware that there is nothing flashy about the company's employees.
誠品的公關副理李玉華算是資深誠品人了，多年來一路陪伴誠品長大，她始終覺得，走進誠品，就彷彿走進一個可以好好靜下心來的魔幻空間，人也會因此變得謙虛。