Lee thinks that charges of "over-commercialization" are exaggerated, and argues that each Eslite store has a its own character. Each is targeted at the readers who patronize it and matches the character of the area in which it is located.
她認為，「過度商業化」之說言過其實，誠品每家分店都有自己的風格，完全針對讀者並結合當地區域特色作規畫。