"Changes in their environment make old people feel very insecure," says Wu Yu-ching. No-one should deprive the elderly of the right to make their own decisions, she says, but apart from affording this respect, the main thing is to get them to accept the services which are available to them.
「環境改變對老人家而言很沒有安全感」，吳玉琴指出，老人有自主的權利，任何人不能剝奪他的決定權，然而，如何在尊重之餘，讓服務能夠介入才是重要的。