In the matter of medicine, the center's social workers helped the Wu family to be certified as a poor household eligible for free drugs from a public hospital.
她們在郵局開了一個戶頭，存入零用錢，每個月的認養費和給小孩買生日禮物等款項，都由這個帳戶支出。社工協助解決認養家庭的各種問題家扶中心內的工作人員，平均一人要照顧七十家認養戶、兩百多位兒童，處理信件只是其中部分工作。