Chang has also laid out a three-year plan for raising quality. He hopes that within three years they can offer a full tuition refund, no questions asked, to any student at any time.
張冠群並擬定一個「三年品質提升計劃」──任何時間只要學員對課程稍有不滿、說要退費，絕對無條件退還，希望三年內做到。