Just as Emotional Intelligence author Daniel Goleman has observed, many social phenomena of the last few decades have revealed that neither academic achievement nor professional ability are the sole factors leading to success. Especially in modern corporations which emphasize organizational management, such qualities as emotional balance, personal ability and leadership are frequently more important.
這幾十年來，確如《EQ》作者所說，我們可以從社會上的許多實例發現，學歷、學業成績或專業能力並非成功的唯一決定因素，尤其在現代強調組織管理的企業團體裡，情緒處理、人際關係、領導能力等往往扮演更重要的角色。