Chang Le-chi recalls the first shots fired on behalf of consumers--a conference and exhibition called "Good Eating Without Taking a Beating." At the time they had received a phone call from a consumer who had purchased an out-of-date food product. The Consumer's Foundation mobilized its volunteers to go to all the major supermarkets and conduct an investigation. They discovered that unlabelled or expired food products filled the shelves.
章樂綺回述打響消基會第一砲的「怎樣吃才不吃虧」研討與展示會：當時是接到一位買到過期食品的消費者申訴電話，於是消基會出動義工到各大超級市場進行查證，果然發現未標示食品及過期食品充斥市面。