If the insurers are full of gripes, so are patients. They still have to pay considerable sums in statutory insurance premiums, on average 14 % of their salary, but hospitals and clinics treat them like second-class citizens. Their lives would appear to be less valuable than those of the privately insured.
保險公司一肚子苦水，病人也怨聲連連，明明自己繳的錢不少，大約薪資的 14 %，卻只能接受醫院診所給予二等國民般的差別待遇，顯然他們的命比私人商業保險的保戶不值錢。