For distraught relatives, whatever the company says, goes, so that even where a set quote is given, the eventual charge usually comes in at least 50 % higher. Many funeral firms have reacted against the barrage of criticism in the press, calling it unfair.
即使事前有過估價單，然而多數在辦完喪事之後，花費幾乎都比原先的估價單高出一半。對於媒體一味負面的報導，不少葬儀社也發出不平之鳴。