Apart from these measures to improve communication and reduce mistakes, the DOH is taking other steps too. Seeing that the number of medical disputes is rising year by year and that more of these cases are heading to the courts with more time and resources devoted to them, the DOH is seeking to facilitate negotiation between doctors and patients, providing a path toward resolving conflicts.
除了以上增進醫病溝通與減少醫療疏失的種種措施外，有鑑於醫療糾紛逐年增加，進入司法程序的個案也越來越多，耗費不少時間和行政資源，衛生署也企圖扮演醫病間的「和事佬」，為公說公有理、婆說婆有理的醫病糾紛，找到一條較合理的解決路徑。