The best solution, the Holy Father suggests, lies in "asking and granting forgiveness." He says that true forgiveness must be based on truth and justice. It requires sincere listening and understanding, and a completely new attitude of self-examination. After genuinely drawing lessons from painful experiences, we can regain freedom through love and forgiveness.
而教宗提供最好的解決方法，就是「寬恕他人，並得到他人的寬恕」，教宗指出，真正的寬恕要建立在公平正義之上，以真誠的傾聽與瞭解，全新的態度重新反省，從痛苦的經驗中確實得到教訓之後，靠「愛」與「寬恕」重新得到自由。