"If one day someone eats here and thinks it's bad, then that customer is lost forever," says Luo Tung-yi. He doesn't believe that the typical "central kitchens" of franchise operations can reach the high standards he sets.
「一旦有人吃一次覺得不好吃，這個客人就永遠流失了，」羅同邑說，他不認為一般加盟店「中央廚房」的做法可以完全達到他心目中的標準。