What is a CRM?
Customer relationship management is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.
Below is an instruction that describes a task, paired with an input that provides further context. Write a response that appropriately completes the request.
### Instruction: What is a CRM?
### Input: 
### Response: Customer relationship management is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information.