Hello , China Southern Airlines . Can I help you ?   Yes , could I make a reservation to New York on July 21st , next Friday ?   Sorry , there is no flight available on July 21st .   That's too bad . What's the earliest flight available ?   I can give you a reservation on flight No CZ 387 on July 22nd .   What about the fight schedule ?   It departs at 12:10 and arrives at 15:10 next day .   Is it a non-stop flight ?   Yes .   Sounds good . I'd like to take this flight .   Would you prefer first class or economy class ?   Economy class .   And your name , please ?   Edward Smith .   Mr . Smith , you can get things fixed through our agencies in Guangzhou . Do remember to bring your passport with you .   Yes , many thanks . Goodbye .   Bye . 