Hi . I need more amenities , please .   Could you be a little more specific , sir ?   Well , to be more specific , the free stuff , like soap , lotion , and shampoo .   I understand . Now , you're saying that you've already used up all your amenities ?   Oh , no ! I've got all I need for my stay here .   So , what's the problem ?   I need souvenirs !   You want some souvenirs !   Yes , yes . Souvenirs .   But , sir , our souvenir shop carries all those items .   That's not the same thing . If you buy hotel souvenirs , they have no sentimental value .   I understand , sir . I'll call housekeeping . You'll have your souvenirs shortly . 