Good afternoon . It's a pleasure to see you again ! What can we do for you today ?   I've come in to give you the documents under the L / C we opened , the new one . This lot are from Singapore , a new customer .   Have you had a chance to go through them yet ?   Yes , with a fine toothed comb , as usual . Everything seems fine , except for one thing . The description of the items we are purchasing is a little different from what we expected .   Is it a big difference ?   Not really , perhaps just a translation problem , that's all . Anyway , we've agreed to accept it . 