Hello again . What can I do for you today ?   Yes , I'm back ! It's nice to see you again . I'm here about those documents .   Ah yes , the ones from Sapporo we were dealing with yesterday ?   That's right . I had a phone call asking me to come back in , about rejecting them ?   Well , we were contacted by your manager and he said ...   Yes , we talked about it and thought it was better and significantly quicker to ask the company to pay a Discrepancy Fee .   The customer got back to us this morning and they have agreed to pay a Discrepancy Fee of 100 US dollars .   That's wonderful news ! I'm glad we decided to rethink our actions ; it's all turned out for the best this way . Thank you for helping us to fix that little problem . 