Hi , I have a reservation under the name of Sandals .   Could I see your ID , please , sir ?   Of course ! Let me take it out of my wallet .   Thank you , sir . Now , do you have a credit card , sir ?   Yes , of course . Is American Express okay ?   I'm sorry , sir . Only VISA or MasterCard .   In that case , here's my VISA .   Thank you . Your room number is 507 , queen bed , nonsmoking . Is that agreeable to you , sir ?   Yes , I'm easy to please .   Very good . Here is your room key , sir . If you need anything at all , please dial 0 . 