Good afternoon.madam.How can I help you ?   Someone has stolen my cell phone .   I am sorry to hear that.Would you mind coming with me to my office and tell me what exactly happened there ?   OK . I left my cell phone in my room this morning before I want out.When I come back it was gone . I have looked every where in my room and I can't find it .   Well , in that case . I will call the manger , you can talk directly with him . 