There is something wrong with my credit card .   What's the problem ?   There is a charge on here that I never made .   What charge was made ?   It was a charge for a $ 350 purse that I never bought .   You didn't make this purchase ?   I think I would remember if I made a purchase that large .   Sorry . When was this purse purchased ?   It was purchased on the 12th of November at 3   We'll do an investigation and get to the bottom of this .   In the meantime , do I have to pay for this charge ?   No . We'll take care of everything . 