Hello . What can I do for you today ?   I've got some documents here that go with the L / C our company opened 10 days ago . I think there is something wrong .   Really ? Have you checked everything carefully ?   Very carefully , that's when I found the problem .   Ah , I see . The goods description is totally different from what you are expecting , right ?   Yep , you've got it ! What should we do ?   Usually , if the problem is insignificant I advise the customer to go ahead ; it's normally a translation problem or something like that . But this does seem a little more serious . I suggest you get back on to them right now and ask them about it . Hopefully you can sort it out over the phone .   That's a great idea ; thanks for your help . 