I'd like to book a ticket to Shanghai .   When would you like to fly ?   As soon as possible . Do you have a flight tomorrow ?   I will check , please hold on . Sorry to say that flight is all booked up . Can I book you for the 3rd of September ?   That will be OK .   How many people are there in your party ?   Just me this time .   What class will you fly ? First class ? Business class ? Or economy class ?   Economy class will be fine .   Round trip or one way trip ?   I would like to book a one way trip ticket .   How will you pay , cash or charge ?   I would like to pay by check .   I am sorry , we do not accept checks .   I'll pay by charge card then .   Great . What name shall I put the reservation under ?   Lucy Green .   You are booked , Ms . Green .   Thanks a lot .   It's a pleasure . 