Hi , I'm John Sandals , and I have a reservation .   Would you show me your ID , sir , please ?   Here you go .   Thank you very much . Now , sir , do you have a credit card ?   Certainly ! Would you like my American Express card ?   Regrettably , Mr . Sandals , we accept only MasterCard or VISA .   I thought American Express was accepted everywhere . Never mind . Here's my VISA .   Thanks . You're in room 507 , a big , nonsmoking room , with a queen bed . Is that okay , sir ?   Yes , that's just fine .   I'm happy to hear that . Here is your key . Just dial 0 if you need anything . 