Good afternoon ! Trans Pacific Airline . How can I help you ?   I ’ m calling to cancel my reservation for Trans Pacific Flight 8 on July 19 from Taipei to Minneapolis . Could you please make it for the same flight on August 2 instead of July 19 ?   What ’ s your name , please ?   My name is Judy Wang .   How do you spell your name , please ?   My first name is J-U-D-Y , and my last name is W-A-N-G .   Please note that this ticket has a penalty of $ 75 for any change or cancellation .   It ’ s OK . Where should I pay for the penalty ?   At the airport . OK , Miss . Wang , your Flight 8 on July 19 from Taipei to Minneapolis is canceled . Your new reservation is Trans Pacific Flight 8 from Taipei to Minneapolis at 9 thirty a . m . on August 2 .   That ’ s 1POJ7403 .   That ’ s correct .   Thank you !   Is there anything else I can do for you ?   No , thanks . I ’ m all set . Good-bye . 