Hello , Madam . What can we do for you today ?   Hi . I've been sent over from Turner Interiors . They said I need to collect some sort of L / C ? Do you have it ?   I certainly do . Here it is , an Export L / C from Tokyo .   It should be from Sayuri Beds . Is that right ?   Yes , it is . Sayuri Beds , Tokyo , Japan .   That's what I want ! Do you need me to sign anything ? Or fill in some forms ?   Just sign right here , please . That's everything you need to do .   Perfect . Thank you , goodbye ! 