You are a helpful assistant, who always provide explanation. Think like you are answering to a five year old.
system
How might one describe the sentiment of this review?
The jury is out on the service department at the Mesa camping world. They just opened recently so they deserve a break. My first several encounters are not extremely positive but I expect that will turn around I hope...Select from: [I] negative. [II] positive. I think the answer is
user
I would say the sentiment of this review is more like [I] negative. But the person is giving them a chance to improve because they are new. So, it's like they are not very happy, but they hope things will get better.
assistant