<div class="chunk-title">Sec. 40-172. - Installations, connections and other the grantee services.</div>
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            <p class="incr0">
               (a)
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            <p class="content1">
               <span class="ital">Standard installations.</span> Under this article standard installation shall consist of a service not exceeding
               125 feet from a single point or pedestal attachment to the customer's residence. Service
               in excess of 125 feet and concealed wiring shall be charged not to exceed additional
               installation costs before installation begins. The desire of the subscriber as to
               the point of entry into the residence shall be observed whenever possible. Runs in
               building interiors shall be as unobtrusive as possible. The grantee shall use due
               care in the process of installation and shall repair any damage to the subscriber's
               property caused by such installation. Such restoration shall be undertaken within
               no more than ten days after the damage is incurred and shall be completed as soon
               as possible thereafter.
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               (b)
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               <span class="ital">Antennas and antenna switches.</span> The grantee shall not, as a condition to providing cable communications service,
               require any subscriber or potential subscriber to remove any existing antenna structures
               for the receipt of over-the-air television signals. The grantee shall install, at
               the subscriber's cost, upon the request of the subscriber, an RF or antenna switch
               where required for the provision of services provided by the grantee.
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               (c)
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               <span class="ital">Lockout devices.</span> The grantee shall provide to the potential subscriber, as part of its promotional
               literature, information concerning the availability of a lockout device for use by
               a subscriber. The grantee reserves the right to require a reasonable deposit for the
               use of this device, as set forth in the rate schedule. The lockout device described
               in this subsection shall be made available to all subscribers requesting it beginning
               on the first day that any cable service is provided.
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               (d)
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               <span class="ital">Reconnection.</span> The grantee shall restore service to customers wishing restoration of service, provided
               the customer shall first satisfy any previous obligations owed.
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               (e)
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               <span class="ital">Free disconnection.</span> Subscribers shall have the right to have cable service disconnected without charge.
               Such disconnection shall be made as soon as practicable or as requested. A refund
               of unused service charges shall be paid to the customer within 30 days from the date
               of termination of service.
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               (f)
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               <span class="ital">Delinquent accounts.</span> In all cases, the grantee shall provide a customer with at least seven working days'
               written notice prior to disconnection.
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               (g)
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               <span class="ital">Prohibited activities.</span> In the conduct of its business franchised under this article, neither the grantee
               nor its officers, employees, or agents shall directly or indirectly sell, lease, repair,
               install, or maintain television sets or receivers or antennas. However, nothing in
               this subsection shall prohibit the grantee, at the customer's request and without
               payment, from examining or adjusting the customer's receiving set to determine whether
               reception difficulties originate in the set or in the grantee's system.
               </p>
            		
            <p class="historynote0">
               (Code 1995, Â§ 517.081)
               </p></div>