<div class="chunk-title">Sec. 20-54. - Performance evaluation.</div>
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               (a)
               
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               <span class="ital">Annual evaluation sessions.</span> The county and the grantee shall, at the discretion of the county, hold a scheduled
               performance evaluation session, not to exceed more than one session per calendar year.
               All such evaluation sessions shall be open to the public.
               
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               (b)
               
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               <span class="ital">Special evaluation sessions.</span> Special evaluation sessions may be held at any time during the term of the franchise
               at the request of the county.
               
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               (c)
               
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               <span class="ital">Topics for review.</span> Topics which may be discussed at any scheduled or special evaluation session may
               include, but not be limited to system performance and construction, grantee compliance
               with this chapter and the franchise, customer service and complaint response, subscriber
               privacy, services provided, programming offered, service rate structures, franchise
               fees, penalties, free or discounted services, applications of new technologies, judicial
               and FCC filings, and line extensions.
               
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               (d)
               
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               <span class="ital">Cooperation by grantee.</span> During the review and evaluation by the county, the grantee shall fully cooperate
               with the county and shall provide such information and documents as the county may
               need to reasonably perform its review.
               
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               (e)
               
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               <span class="ital">Response to inquiries.</span> The county may, at any time, make inquiries, concerned with the management and affairs
               of the cable television system as they relate to the operation of the cable television
               system in the county. Grantee shall use all reasonable effort to respond to such inquiries
               in a timely fashion.
               
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            <p class="historynote0">
               (Ord. No. 1998-05, art. V, Â§ 5.4, 2-16-98)
               
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