<div class="chunk-title">Sec. 22-61. - Records and reporting requirements.</div>
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               Each franchise shall maintain the following records:
               
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                  (1)
                  </p>
               		
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                  <span class="ital">Record of dispatch.</span> The record of dispatch shall show the time the call was received, the time the ambulance
                  was dispatched, the time the ambulance arrived on the scene, the time the ambulance
                  arrived at the destination, the time the ambulance was in service and the time the
                  ambulance returned to base.
                  </p>
               		
               
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                  (2)
                  </p>
               		
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                  <span class="ital">Trip record.</span> The trip record shall state all information required in subsection (1) of this section
                  in addition to the patient's address and telephone number, the condition of the patient,
                  the type of medical assistance administered before the reaching hospital, the total
                  trip miles, the schedule of charges, and the name of the attendants and the driver.
                  </p>
               		
               
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                  (3)
                  </p>
               		
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                  <span class="ital">Daily report log.</span> The daily report log shall be maintained for the purpose of identifying more than
                  one person transported in any one day.
                  </p>
               		
               
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               Reports:
               
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                  (1)
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                  Annually, at least 45 days prior to the anniversary date of the issuance of the franchise,
                  the franchisee shall report to the county in writing and under oath its compliance
                  with this article, OEMS rules, and applicable state statutes during the previous year.
                  </p>
               		
               
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                  (2)
                  </p>
               		
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                  Monthly, franchisees must submit to the Buncombe County Emergency Services Director
                  a report that details the following information concerning the prior month of operation:
                  </p>
               		
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                  a.
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                  Number of requests for ambulance transportation;
                  </p>
               		
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                  b.
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                  Number of patients transported;
                  </p>
               		
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                  c.
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                  For requests for service scheduled in advance, the percentage of on-time arrivals
                  and the average delay for those calls for an ambulance that did not arrive on time;
                  </p>
               		
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                  d.
                  </p>
               		
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                  For requests for service not scheduled in advance (either immediate or as soon as
                  possible) the interval between the time of the requests and the arrival of the ambulance
                  at the location for which the request was made;
                  </p>
               		
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                  e.
                  </p>
               		
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                  Written details of any critical vehicle failure (failure of a vehicle after dispatch
                  for service or while transporting a patient);
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                  f.
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                  Written details of any vehicle collision after dispatch for service or while transporting
                  a patient; and
                  </p>
               		
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                  g.
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                  Number of calls for service deemed to be emergent and referred to a 911 center for
                  disposition.
                  </p>
               		
               
            <p class="historynote0">
               (
               <a class="ordinance-link" href="" data-product-id="12776" data-ordinance-id="709378">
                  Ord. No. 14-11-11
                  </a>
               , Â§ 1, 11-18-14)
               </p></div>