Attention STARBUCKS Owners of Stainless Steel  Travel Mug Mug lid Recall---16 oz Stainless Steel Travel Mug We've recognized a fault at the cup. The fault might cause some lids to lift slightly from the body of the mug, and could possibly result in injury from hot liquid leaking. So, we have given a lid recall notice immediately. The notice is only related to STARBUCKS 16 oz Stainless Steel Travel Mugs which were sold between November 2012 and February 2013. The bottom of the mug is stamped with "ThermoSServ", the distributor's   name. There is not any printing on the mug handle. At STARBUCKS, customers' safety is valued above anything else. Therefore, no matter whether your lid is leaking , in the interest of your safety, we request you bring your mug to your nearest STARBUCKS (excluding Esso STARBUCKS), where they are sure exchange the lid for a new lid that fits well and safely. The new lids are going to be available March 1, 2013. Don't use your mug until you exchange the lid, please. Here's what you do: * Please do not use your mug until you have exchanged the lid for a new one. * New lids will be available March 1, 2013. * Return your travel mug to a STARBUCKS store. * Your lid will be exchanged for a new lid. If you'd like to return the entire mug, bring it back at any time for a full repayment. If you have any questions regarding this recall, please don't hesitate to us at: Toll Free Number: 1-999-701-1717 9:30 am - 6:00 pm Eastern Standard Time STARBUCKS According to the advertisement, which of the following statements is NOT true?
People should stop using the mug immediately. People can get the money back if they return the mug. People with questions can call the company free of charge. People can return the lid between October 2012 and January 2013.