When I was quite young, I discovered that somewhere inside the telephone lived an amazingperson - "Information Please" and there was nothing she did not know. One day while my mother was out, I hit my finger with a hammer. The pain was terrible, but there was no one home to give me any sympathy. I walked around the house, finally arriving at the telephone! Quickly, I called "Information Please" and told her what happened.  She told me to open the icebox and hold a little piece of ice to my finger. After that, I called "Information Please" for everything. When my pet bird died, I told "Information Please" the sad story. She tried to comfort me, she said quietly, "Paul, always remember that there are other worlds to sing in." Somehow I felt better. Another day I was on the telephone, "How do you spell 'grateful'? ". All this took place in a small town in the Pacific Northwest. When I was 9, we moved to Boston. A few years later, on my way to college, my plane put down in Seattle. I had about half an hour or so between planes. Without thinking, I dialed my hometown operator and said, "Information, please." Surprisingly, I heard the small, clear voice I knew so well, "Information." I hadn't planned on this but I heard myself saying, "Could you please tell me how to spell 'grateful'?" There was a long pause. Then came the soft-spoken answer, "I guess your finger must have healed by now."   I laughed. "So it's really still you," I said, "I wonder if you have any idea how much you meant to me during that time."  I told her how often I had thought of her over the years and asked if I could call her again. "Please do," she said, "Just ask for Sally." Three months later I was back in Seattle. A different voice answered me. I was told that Sally passed away five weeks before. Before I could hang up she told me that Sally left a message for me--"Tell him I still say there are other worlds to sing in. He'll know what I mean."  I thanked her and hung up. I knew what Sally meant. Never underestimate the impression you may make on others. Whose life have you touched today? What does "Information, Please" refer to in the passage?
An amazing girl. A special kind of telephone. A communication system. A service that helps telephone users.