How to Order Ordering from BooksFirst is easy and safe. Selecting Your Books When you have found a book you would like to order, just click on Add to Basket and it will be added to your shopping basket. To make it easy to keep track of the books you've selected, My Shopping Basket will display your choices wherever you are on the site. When you're ready to place your order, select View Basket. View Basket This is where you select the postal destination for your order, indicate whether you would like Next Day Delivery in the UK and choose gift-wrapping. You can also amend   the contents of your basket by making any changes and then selecting Update Basket. Overseas customers ordering three or more books can also request reduced airmail charges here. When you're happy with the contents of your shopping basket, go to the Secure Checkout. The Order Form After you've completed the order form, you will receive an on-screen acknowledgment. This will be followed by an email confirming the details of your order. We will then inform you when your order has been sent. If this is your first order, we will also inform you of your personal BooksFirst account number. Your First Order We'll send you a personal account number after you have placed your first order. For following orders all you need to do is enter your personal account number and email address. Returning Customers If you have ordered from us before, online, by mail or telephone, you will have already owned a personal account number. You then only need to complete the full order form. Using your account number allows us to find your details from our records (they are not accessible online). However, you do not need your BooksFirst personal account number to place an order--simply present all the required details on the order form. If you don't have a note of your account number just Contact us so that we can supply it to you. The information under RETRUNING CUSTOMERS is for those   _  .
who have forgotten their BooksFirst account numbers who haven't got their BooksFirst account numbers who have experienced BooksFirst online shopping before who have never done online shopping before