Marketing Automation is software that helps marketers to do create efficient online and offline campaigns. It's part of CRM suite and people usually integrate it with their salesforce application and marketing website. The Marketing Automation platform allows marketers to automate and simplify customer communication by managing multi communication channels. This includes personalized email, dynamic web pages, digital banners, social media and more. People use it for lead generation, segmentation and nurturing and lead scoring. Post-sales marketers also use Marketing Automation for cross-sell, upsell and retention marketing. In