 It's Friday, September 28th, 2012. I'm Ellis Hamburger. All work and no play. Makes for 90 seconds on The Verge. In a surprising move, Apple CEO Tim Cook has published an open letter in which he admits that the controversial new iOS Maps app, quote, fell short of the company's high standards. Incredibly, Cook goes so far as to suggest third-party apps like Bing, MapQuest, and even the web version of Google Maps. Apple's new Maps was touted as a flagship feature of iOS 6. Before that, the company had been relying on Google to power its Maps service. It's fairly unprecedented for the CEO of a major company to point customers towards competing services. Keep on gloating, Google Maps. Legendary rocker Neil Young has announced Pono, a high-quality digital music service set to debut next year. Young showed off a prototype Pono player to David Letterman last night. Pono, which is Hawaiian for righteous, will be comprised of a series of audio players, as well as a music download store. Young said the audio files will be, quote, as close as digital can get to the original recordings. Finally, Facebook has found a way to make gift-giving incredibly impersonal. The company this week unveiled a new program that lets people send their friends physical presents like candy, clothes, and gift cards. If the giftee is not happy with the item, he or she can immediately exchange it for something else inside Facebook's catalog. Facebook previously tried virtual gifts, but they flopped. Big surprise, nobody wanted to buy digital cupcakes to post on their friends' walls. And that's it for today's top stories. Tune in yesterday for tomorrow's reviews of next week's best time machine.