### Comment:
What am I missing with this so called “good service” that people bring up. So far after about 5 years of investing, the most my good service has brought me is them locking me out of my account and resetting my password if I begin to even think my password is incorrect. Currently with Schwab and robinhood for fun.

### REPLY:
Well, fidelity got that voice recognition when you call so no need to answer stupid questions or enter passwords, which I like. And there is also someone available 24/7 so when I’m drunk at 2:30 am and don’t understand why my trade isn’t going trough there is someone to remind me that thee market is closed.

### END.