             [:p "Together, we call these all “unforeseeable factors”."]]}
 
    :predicted-range
-   {:title           "Predicted and Extended Predicted Range:"
-    :body            [:div
-                      [:p "We expect a hospital's overall survival rate to lie within its predicted range 19 times out of 20. "]
-                      [:p "We expect a hospital's overall survival rate to lie within its " [:strong "extended"] " predicted range 998 times out of 1000. "]
-                      [:p "An illustration of how we present a hospital's survival rate (black dot) in
+   {:title "Predicted and Extended Predicted range:"
+    :body  [:div
+            [:p "We expect a hospital's overall survival rate to lie within its " [:em "predicted range"] " 19 times out of 20. "]
+            [:p "We expect a hospital's overall survival rate to lie within its " [:em "extended predicted range"] " 998 times out of 1000. "]
+            [:p "An illustration of how we present a hospital's survival rate (black dot) in
                                      the context of its predicted range (dark blue bar) and extended prediction range
                                      (light blue bar) is given below:"]]}
    })

               :glossary     []
               :body
                             [:div
                              [:p "Yes there are. While taking into account the complexity of each child’s medical problems in a formula allows
       for fairer assessment of a hospital’s survival rate, it still cannot make it completely fair. There will always
       be information about important factors that affect a child’s chances of survival that are not routinely collected
       for national bodies and so cannot be captured by a formula that was developed using national data. "]

                              [:p "Any statistical formula has to be developed on existing data and so the data will be typically at least a
       year out of date. So risk adjustment cannot adjust or account for future changes to the way data is collected
       (for instance more complete data) or new methods of surgical or medical management. Often, these statistical
       formulas are updated every few years with more up to date (in 2016, we updated PRAiS for the third time). "]]}


              {:title        "How reliable are the data?"

     rate outside their predicted range?"
               :short-answer "When looking at all 13 hospitals at once, we expect at least one hospital’s survival rate to be
      outside its predicted range about half the time."
               :glossary     [:survival-rate :predicted-range]
               :body
                             [:div
                              [:p "If we were looking at only one hospital, we’d expect its survival rate to fall outside its predicted range
