Our recovery policy is modeled on the TargetedHelp ( Hockey et al. , 2003 ) policy used in task-oriented dialogue .
targeted help for spoken dialogue systems intelligent feedback improves naive users’ performance
Beth Ann Hockey Oliver Lemon Ellen Campana Laura Hiatt Gregory Aist James Hieronymus Alexander Gruenstein John Dowding
Since the system accepts unrestricted input , interpretation errors are unavoidable . Our recovery policy is modeled on the TargetedHelp ( Hockey et al. , 2003 ) policy used in task-oriented dialogue . If the system can not find an interpretation for an utterance , it attempts to produce a message that describes the problem but without giving away the answer , for example , `` I 'm sorry , I 'm having a problem understanding .
Our recovery policy is modeled on the TargetedHelp ( @@CITATION ) policy used in task-oriented dialogue .