This method follows a traditional Information Retrieval paradigm ( Salton and McGill 1983 ) , where a query is represented by the content terms it contains , and the system retrieves from the corpus a set of documents that best match this query .
an introduction to modern information retrieval
G Salton M J McGill
3.1.1 Document Retrieval ( Doc-Ret ) . This method follows a traditional Information Retrieval paradigm ( Salton and McGill 1983 ) , where a query is represented by the content terms it contains , and the system retrieves from the corpus a set of documents that best match this query . In our case , the query is a new request e-mail to be addressed by the system , and we have considered three views of the documents in the corpus : ( 1 ) previous response e-mails , ( 2 ) previous request e-mails , or ( 3 ) previous request -- response pairs .
This method follows a traditional Information Retrieval paradigm ( @@CITATION ) , where a query is represented by the content terms it contains , and the system retrieves from the corpus a set of documents that best match this query .