Come ho spiegato dianzi, questa stessa domanda ci è stata rivolta dal Mediatore e i nostri servizi hanno immediatamente spiegato cosa stava succedendo e gli hanno consegnato una copia del documento in questione. ###>As I explained earlier, we were asked this question by the Ombudsman and our services were immediately able to explain to him what was happening and a copy of the report was supplied to him.