Der 31-jährige setzt wie sein Vater auf Kundennähe, Beratung, intensive Kundenbindung und natürlich auch "feine" Druckqualität. ###>"Sometimes our customers have a job finding us," says Markus Gruber. "So we go to them instead- nowadays it's not that important where we sit." Like his father the 31-year-old believes in customer proximity, impartial product advice and, of course, a superior print quality to promote intensive customer loyalty.