  Societies are complex systems which tend to polarize into sub-groups of
individuals with dramatically opposite perspectives. This phenomenon is
reflected -- and often amplified -- in online social networks where, however,
humans are no more the only players, and co-exist alongside with social bots,
i.e., software-controlled accounts. Analyzing large-scale social data collected
during the Catalan referendum for independence on October 1, 2017, consisting
of nearly 4 millions Twitter posts generated by almost 1 million users, we
identify the two polarized groups of Independentists and Constitutionalists and
quantify the structural and emotional roles played by social bots. We show that
bots act from peripheral areas of the social system to target influential
humans of both groups, bombarding Independentists with violent contents,
increasing their exposure to negative and inflammatory narratives and
exacerbating social conflict online. Our findings stress the importance of
developing countermeasures to unmask these forms of automated social
manipulation.

Physics and Society;Computers and Society;Human-Computer Interaction;Multiagent Systems;Social and Information Networks