  We present SmartCrowd, a framework for optimizing collaborative
knowledge-intensive crowdsourcing. SmartCrowd distinguishes itself by
accounting for human factors in the process of assigning tasks to workers.
Human factors designate workers' expertise in different skills, their expected
minimum wage, and their availability. In SmartCrowd, we formulate task
assignment as an optimization problem, and rely on pre-indexing workers and
maintaining the indexes adaptively, in such a way that the task assignment
process gets optimized both qualitatively, and computation time-wise. We
present rigorous theoretical analyses of the optimization problem and propose
optimal and approximation algorithms. We finally perform extensive performance
and quality experiments using real and synthetic data to demonstrate that
adaptive indexing in SmartCrowd is necessary to achieve efficient high quality
task assignment.

Databases;Social and Information Networks