  This paper explores the impact of the Covid-19 crisis at the level of
individual information behavior, based on an online survey among 308
participants from the German-speaking countries Austria, Germany and
Switzerland in April and May 2020. The results show first that the Covid-19
crisis has led to an increased demand for reliable information. This goes
alongside a significant increased use of public broadcasting, newspapers and
information provided by public organizations. Second, the majority (84%) of the
participants reported being satisfied with the information supply during the
Covid-19 crisis. Participants who were less satisfied with the information
supply used reliable sources significantly less frequently, specifically public
television, national newspapers and information provided by public
organizations. Third, the amount of Covid-19-related information led some
participants to a feeling of information overload, which resulted in a
reduction of information seeking and media use.

Computers and Society