Bus & train escort service
<p>The Bus &amp; Rail Escort Service is available throughout the entire Munich city area. The accompanying person will pick you up at the starting point of the journey at the agreed time. You can recognise them by their appropriately labelled service clothing. The mobility assistants will accompany you to the agreed destination, helping you to buy your ticket, pushing your wheelchair, supporting or guiding you as required.</p>
<p><strong>Interested in volunteering?</strong><br>
 Volunteers, including senior citizens, are welcome to join the team of mobility assistants.<br><br><strong>About the project</strong><br>
 The Department of Labour and Economic Affairs finances the Bus &amp; Rail Escort Service as part of the Munich Employment and Qualification Programme (MBQ). The project is implemented in close cooperation with the Munich Job Centre, Münchner Verkehrsgesellschaft (MVG), the city's Disability Advisory Council and the Social Department. The project is organised by the Catholic Men's Welfare Association, which deploys older long-term unemployed people as mobility assistants following specialist training.<br>
 A customer survey from 2019 shows satisfaction with the Bus &amp; Rail Escort Service: around 80 per cent of those surveyed would use the service at least once a month and 100 per cent would recommend it to others. In December 2019, the city council therefore decided to include the project in the regular funding programme as a social enterprise. In 2020, the Bus &amp; Rail Escort Service provided around 4,500 escorts.</p>
Accompanying Associations Begleitservice Company Customs Destination Disability Enterprise Funding Labour MVV Mobility Organised Picken Project Public Public transport Regular Specialist Specialists Starting Unemployed Volunteer about advisory assistant association destinations employed employees helping journey projects through volunteers

# Bus & train escort service

## Summary

If you have limited mobility, the Bus & Rail assistance service can help you use public transport.
## Description

The Bus & Rail Escort Service is available throughout the entire Munich city area. The accompanying person will pick you up at the starting point of the journey at the agreed time. You can recognise them by their appropriately labelled service clothing. The mobility assistants will accompany you to the agreed destination, helping you to buy your ticket, pushing your wheelchair, supporting or guiding you as required.

**Interested in volunteering?**  

Volunteers, including senior citizens, are welcome to join the team of mobility assistants.  
  
**About the project**  

The Department of Labour and Economic Affairs finances the Bus & Rail Escort Service as part of the Munich Employment and Qualification Programme (MBQ). The project is implemented in close cooperation with the Munich Job Centre, Münchner Verkehrsgesellschaft (MVG), the city's Disability Advisory Council and the Social Department. The project is organised by the Catholic Men's Welfare Association, which deploys older long-term unemployed people as mobility assistants following specialist training.  

A customer survey from 2019 shows satisfaction with the Bus & Rail Escort Service: around 80 per cent of those surveyed would use the service at least once a month and 100 per cent would recommend it to others. In December 2019, the city council therefore decided to include the project in the regular funding programme as a social enterprise. In 2020, the Bus & Rail Escort Service provided around 4,500 escorts.

## Responsible Department

RAW
## Fee Range

The Bus & Rail Escort Service is free of charge. A valid ticket or money for its purchase is required.

## Processing Time

You can request appointments for an escort at the earliest one week and at the latest two working days before the desired escort. The escort service will inform you no later than one working day before the appointment whether an escort is possible and provide you with the name of the respective escort.

## Keywords

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* about
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* destinations
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