Complaint about a restaurant
<p>You can use this online contact form to complain about catering establishments in the city of Munich. It allows you to quickly send all relevant information about a complaint to the right contact person at the relevant district inspectorate.</p>
Complaint Complaint Gastronomy Complaints Damage District Establishment Gastronomy Litigation Report Report restaurant Right about damages rights

# Complaint about a restaurant

## Summary

Would you like to complain about a restaurant? Then please use our online service.
## Description

You can use this online contact form to complain about catering establishments in the city of Munich. It allows you to quickly send all relevant information about a complaint to the right contact person at the relevant district inspectorate.

## Responsible Department

KVR
## Required Documents

You can upload files (such as photos) as part of the online service. Please note, however, that these are primarily used to clarify your complaint and in most cases are not sufficient in themselves to initiate administrative offence proceedings, for example.

## Prerequisites

As a rule, you should be affected yourself in order to be able to complain about a restaurant. You do not need witnesses for a mere complaint. However, if you have witnesses, you can provide their details. It is also possible to complain anonymously. However, we will then not be able to contact you in the event of any queries.

## Please Note

You can only complain about restaurants in the city area of Munich, outside the city area please contact the responsible municipalities or district offices.  

The more precise your details are, the better we can process your complaint. Therefore, please take the time to fill in all mandatory fields in as much detail as possible.

## Processing Time

We investigate every justified complaint. Priority is given to safety-related complaints.

## Questions and Answers

 
### Why am I not told what action has been taken on my complaint?

 

We investigate every justified complaint. However, for data protection reasons, in most cases we are unable to provide information on the measures taken.  


   
### I would like to remain anonymous? Is that possible?

 

Yes, but we will not be able to contact you if we have any queries.  
 If you provide personal details, these will also be treated confidentially and only disclosed to investigative bodies and courts (see General Data Protection Regulation).  


   
## Further Links

* [Report online](https://service.muenchen.de/intelliform/forms/01/02/02/beschwerde_gaststaette/index)

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