Loss of residence or identity documents
<p>You can report the following stolen or lost documents to the Foreigners Office:</p><ul> <li>Residence document (eAT, Duldung or permit)</li><li>ID card (only for EU citizens)</li><li>Travel document (for refugees, foreigners or stateless persons)</li><li>Foreign passport</li></ul><p>If you have found your document again after reporting it lost, then revoke the loss. <br></p><p>Report the loss or cancellation of a lost document to us <a href="https://service.muenchen.de/intelliform/forms/01/02/02/abhverlustid/index" target="">online</a> or by post. You can make the report for your own identity documents and those of your minor children. <br></p><p>We will process your report of loss and have the documents placed on the wanted list. The documents blocked in this way can no longer be used for travelling. <br></p><p>If it is an eAT, travel document, tolerated stay permit or permit, you will receive an appointment from us to reorder the respective document after you have reported the loss. <br></p><p>If you have lost your eAT, you will receive a certificate of residence title from us as a replacement for use in Germany. We will arrange for the eAT to be reordered within 14 days of notification of the loss. <br></p><p>If the loss is revoked, it cannot always be expected that the document will be immediately cancelled worldwide in the international search systems. It is therefore possible that a recovered document cannot be used without restriction and that there may be queries when travelling internationally at a later date. <br></p>
Block electronic residence permit Block online residence permit function Blocked Blocking Blocking hotline Cancel Cancellation Cover Documents Duldung Electronic Electronic residence permit lost Electronic residence permit stolen Identity Notifications Placement Refugees Replacement Reporting Residence Restriction Road Search Tolerated Travel Travelling against block eAT block eAT online function document eAT lost eAT stolen entity function permits restrictions stateless travellers without

# Loss of residence or identity documents

## Summary

If you have lost your residence permit, travel document or other documents or if they have been stolen, you can report the loss here.
## Description

You can report the following stolen or lost documents to the Foreigners Office:

* Residence document (eAT, Duldung or permit)
* ID card (only for EU citizens)
* Travel document (for refugees, foreigners or stateless persons)
* Foreign passport

If you have found your document again after reporting it lost, then revoke the loss.   


Report the loss or cancellation of a lost document to us [online](https://service.muenchen.de/intelliform/forms/01/02/02/abhverlustid/index) or by post. You can make the report for your own identity documents and those of your minor children.   


We will process your report of loss and have the documents placed on the wanted list. The documents blocked in this way can no longer be used for travelling.   


If it is an eAT, travel document, tolerated stay permit or permit, you will receive an appointment from us to reorder the respective document after you have reported the loss.   


If you have lost your eAT, you will receive a certificate of residence title from us as a replacement for use in Germany. We will arrange for the eAT to be reordered within 14 days of notification of the loss.   


If the loss is revoked, it cannot always be expected that the document will be immediately cancelled worldwide in the international search systems. It is therefore possible that a recovered document cannot be used without restriction and that there may be queries when travelling internationally at a later date.   


## Responsible Department

KVR
## Required Documents

* Details of the circumstances of the loss (date, place and circumstances)
* Police report of loss (if available)
* Details of the ID card data (if known: issuing authority, ID card number/passport number/serial number and date of issue)
* Copy of the document concerned (if available)
* If the loss is revoked: notification of loss from the Foreigners Office Munich

## Prerequisites

You are resident in the city of Munich with your main residence and have lost your document.  


## Please Note

If you have lost your eAT, you must have the online ID function blocked via the [blocking emergency call](https://www.sperr-notruf.de/), if it is activated.

If you have lost an ID card (EU citizens only) or a foreign passport, please also contact your embassy.

## Fee Range

free of charge   


## Processing Time

two weeks

## Legal Basis

§ [Section 57a Residence Ordinance](https://www.gesetze-im-internet.de/aufenthv/__57a.html)  


## Questions and Answers

 
### I have lost my eAT and want to travel, what now?

 

You can book an [appointment](https://stadt.muenchen.de/service/info/hilfe-bei-fehlendem-aufenthaltstitel-notfaelle/10338842/) for help in emergencies.

   
### What do I have to do if I have received a new passport?

 

If you have received a new passport, you must follow the information on [transferring the residence permit to the new passport](https://stadt.muenchen.de/service/info/hauptabteilung-ii-buergerangelegenheiten/1080729/).   


   
### What do I have to do if I have found my lost document and have already received a replacement document?

 

If you have already received a replacement document, you are obliged to hand in the recovered document to the competent authority.

If it is a residence document or travel document from the Foreigners Office, put it in the envelope in the letterbox at the KVR or send it back to us by post to the following address:

District Administration Department  
 Foreigners' Affairs  
 HA-II/312 (document issue)

Ruppertstraße 19  
 80337 Munich 

   
### I have lost the PIN for my residence permit?

 

If you have forgotten your PIN, the PIN has been blocked due to incorrect entry and the PIN letter with the PUK can no longer be found or you have never received the PIN letter, we can reset the PIN on site.

Please use our general [contact form](https://service.muenchen.de/intelliform/forms/01/02/02/abhkontakt/index).

* Please select applicable: I have a question
* Category: Travel document/ eAT/ PIN/ loss
* Topic: PIN or online ID function eAT

As a rule, you will receive an appointment within 10 days. If possible, please specify a preferred date.

   
## Further Links

* [General Data Protection Regulation](https://stadt.muenchen.de/infos/dsgvo-datenschutzgrundverordnung.html)
* [Federal Office for Migration and Refugees - Electronic residence permit (eAT)](https://www.bamf.de/DE/Willkommen/Aufenthalt/eAufenthaltstitel/e-aufenthaltstitel-node.html)
* [Blocking emergency call](https://www.sperr-notruf.de/)
* [Report online](https://service.muenchen.de/intelliform/forms/01/02/02/abhverlustid/index?lang=en)

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