Reporting faults in street lighting
<p><span>If you notice a fault or technical defect in a street lamp or traffic light, you can report this via the "Bei Anruf Licht!" service telephone, by e-mail or online via <a href="https://machmuenchenbesser.de/report" target="_blank">machmuenchenbesser.de</a>.</span></p>
<p>When reporting, please always state the exact location of the fault and the pole number of the street lamp or traffic light. The pole number can be found on the pole of the streetlight or traffic light. It is very helpful to provide a street name with house number or the names of the intersecting streets.</p>
<p><span>General questions about street lighting and traffic lights can be answered by the Civil Engineering Department, Street Lighting and Traffic Control Technology Division.</span></p>
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# Reporting faults in street lighting

## Summary

Have you discovered a fault with a street lamp or traffic light? Then please report your observation to us using the contact details provided.
## Description

If you notice a fault or technical defect in a street lamp or traffic light, you can report this via the "Bei Anruf Licht!" service telephone, by e-mail or online via [machmuenchenbesser.de](https://machmuenchenbesser.de/report).

When reporting, please always state the exact location of the fault and the pole number of the street lamp or traffic light. The pole number can be found on the pole of the streetlight or traffic light. It is very helpful to provide a street name with house number or the names of the intersecting streets.

General questions about street lighting and traffic lights can be answered by the Civil Engineering Department, Street Lighting and Traffic Control Technology Division.

## Responsible Department

BAU
## Special Considerations

Citizens have the opportunity to take part in the "Bei Anruf Licht" campaign and the associated prize draw - cash prizes totalling 15,000 euros and non-cash prizes will be raffled off.  

Registration and participation in the prize draw can be made via the service telephone or the online form.

To take part in the prize draw, the service telephone requires the name and address and, if applicable, the telephone number or e-mail address.

## Please Note

By reporting a faulty street lamp or traffic light, you can take part in the "Bei Anruf Licht!" prize draw.  

As a thank you for your commitment, the building department raffles off cash prizes and non-cash prizes every year.

## Processing Time

We will process your message as quickly as possible.

## Further Links

* [Reporting traffic light faults](https://stadt.muenchen.de/service/info/tiefbau/1072683/)
* [Report online](https://machmuenchenbesser.de/report)

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