What is the average spending profile of new customers that American Express is bringing into the franchise in 2022-Q2 
 taking advantage of the strong growth in the business to be able to lean in and position Amex even better for the next sort of three to five years?
Steve Squeri -- Chairman and Chief Executive Officer
Yes. Well, I mean, we're always making -- there's always the balance between long-term investments and short-term investments. And we don't talk a lot about the long-term investments until they actually happen. But you have to invest in your technology, and we've done that.
And I've talked about that before because we've been one of the only companies that have said, we're not taking step function changes in our technology investment because we've been investing in technology all along. We're constantly investing in value proposition. And when people look at that, and we sit here on the phone here and we talk about it, like, OK, so what are you going to do to the Platinum card? Well, it's not the Platinum card. It's the 29 proprietary countries that we operate in, the small business cards that we operate in those countries and the corporate cards we operate in those countries and the co-brand cards we operate in those countries and the personal cards, green gold, Platinum.
And so we're constantly investing, and I think we use the Platinum Card in the U.S. either business or personal as a proxy for our overall investment, and that's not it, because we're investing in all our card products across the globe on an ongoing basis. You can't have product refreshes by just snapping your fingers and saying, hey, we're going to have a product refresh. This is months and months and months in the making and negotiations and partnerships and so forth.
But look, we continue to invest in our lounge program. We continue to look at those things that add more value. I mean you've seen the expansion of things that we've done, whether it's checking accounts and debit cards for our consumers and our small businesses. And what we're trying to do is to create more stickiness and more reason to interact with American Express on an ongoing basis.
I mean just look at sort of how the services around our card products have evolved over the last few years, whether that be from a small business perspective where we can meet a wide variety of reworking capital needs, banking needs, and so forth, and then look at it from a consumer perspective and look at what we've done with resi, with over 30 million registered users on resi, and we have cards on file, a huge acquisition. So we'll continue to make those longer-term investments, but you'll continue to hear about them as they happen.
Operator
The next question is coming from Moshe Orenbuch of Credit Suisse. Please go ahead.
Moshe Orenbuch -- Credit Suisse -- Analyst
Great. Thanks. And, Steve, certainly note your comments that you're not anticipating a recession in the next couple of quarters given what you're seeing in your customer base. But could you just talk conceptually about how you think about account acquisition in terms of kind of new accounts, a high level of new accounts? Obviously, industry as a whole is still doing that.
But clearly, less seasoned accounts are the ones that always would carry somewhat more risk. And maybe talk about the things you do to kind of mitigate that or steps you would take if you saw that and the rates start to rise?
Jeff Campbell -- Chief Financial Officer
Well, let me maybe start, Moshe, by just reminding everyone of the highly analytical process we have for determining who we bring into membership in the franchise. And it's based on searching for that premium customer, whether they are a consumer or a small business. It's based on the vast amounts of data and history we have. And it's based on having very high financial cutoffs for who we allow into the franchise or not.
And when you look at the outcome of that process right now, we are on average bringing in new customers who have higher credit qualities than when we saw pre-pandemic in 2019, who are showing much higher spending profiles and who are also carrying balances at a greater rate. So we feel really goo
 taking advantage of the strong growth in the business to be able to lean in and position Amex even better for the next sort of three to five years?
Steve Squeri -- Chairman and Chief Executive Officer
Yes. Well, I mean, we're always making -- there's always the balance between long-term investments and short-term investments. And we don't talk a lot about the long-term investments until they actually happen. But you have to invest in your technology, and we've done that.
And I've talked about that before because we've been one of the only companies that have said, we're not taking step function changes in our technology investment because we've been investing in technology all along. We're constantly investing in value proposition. And when people look at that, and we sit here on the phone here and we talk about it, like, OK, so what are you going to do to the Platinum card? Well, it's not the Platinum card. It's the 29 proprietary countries that we operate in, the small business cards that we operate in those countries and the corporate cards we operate in those countries and the co-brand cards we operate in those countries and the personal cards, green gold, Platinum.
And so we're constantly investing, and I think we use the Platinum Card in the U.S. either business or personal as a proxy for our overall investment, and that's not it, because we're investing in all our card products across the globe on an ongoing basis. You can't have product refreshes by just snapping your fingers and saying, hey, we're going to have a product refresh. This is months and months and months in the making and negotiations and partnerships and so forth.
But look, we continue to invest in our lounge program. We continue to look at those things that add more value. I mean you've seen the expansion of things that we've done, whether it's checking accounts and debit cards for our consumers and our small businesses. And what we're trying to do is to create more stickiness and more reason to interact with American Express on an ongoing basis.
 I mean just look at sort of how the services around our card products have evolved over the last few years, whether that be from a small business perspective where we can meet a wide variety of reworking capital needs, banking needs, and so forth, and then look at it from a consumer perspective and look at what we've done with resi, with over 30 million registered users on resi, and we have cards on file, a huge acquisition. So we'll continue to make those longer-term investments, but you'll continue to hear about them as they happen.
Operator
The next question is coming from Moshe Orenbuch of Credit Suisse. Please go ahead.
Moshe Orenbuch -- Credit Suisse -- Analyst
Great. Thanks. And, Steve, certainly note your comments that you're not anticipating a recession in the next couple of quarters given what you're seeing in your customer base. But could you just talk conceptually about how you think about account acquisition in terms of kind of new accounts, a high level of new accounts? Obviously, industry as a whole is still doing that.
But clearly, less seasoned accounts are the ones that always would carry somewhat more risk. And maybe talk about the things you do to kind of mitigate that or steps you would take if you saw that and the rates start to rise?
Jeff Campbell -- Chief Financial Officer
Well, let me maybe start, Moshe, by just reminding everyone of the highly analytical process we have for determining who we bring into membership in the franchise. And it's based on searching for that premium customer, whether they are a consumer or a small business. It's based on the vast amounts of data and history we have. And it's based on having very high financial cutoffs for who we allow into the franchise or not.
And when you look at the outcome of that process right now, we are on average bringing in new customers who have higher credit qualities than when we saw pre-pandemic in 2019, who are showing much higher spending profiles and who are also carrying balances at a greater rate. So we feel really goo