comment: >
  
  This isn't an isolated incident with SWA. I travel frequently for business. I used to fly SWA almost exclusively until this year, when I had 3 flights cancelled on me over the space of a few weeks this fall.  (Not for weather, which I can understand). 
  The service on Southwest has been degrading for some time, and there's been zero accountability.
context: If this happened in an EU country, they would've had to pay passengers a lot of money. In America, it's just business as usual.. 😔 >
  
  Just another day in America, Inc.