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  I know it feels kinda weird, but those one off costs really don't affect decisions today. The SAAS industry is extremely forward looking because for companies like Salesforce, their product is insanely sticky. Salesforce really doesn't lose many customers so the company has cash coming in. They just aren't bringing in enough new customers to warrant paying the sales staff so much money today.
context: Well, it's a good thing Salesforce recently spent millions of dollars on marketing w/ celebrity endorsements. /s