comment: >
  
  Don't forget that you can always issue a chargeback if they refuse to refund it.
  I would say that going forward it might be best to only use money from your community on things that aren't group buys or pre-orders. That eliminates the possibility for things like this scenario to occur.
context: Wow, that's unfortunate...lesson learned >
  
  If it was paid with CC, it’s chargeback time