comment: >
  
  A friend of mine had her wedding registry there. Somehow, BB&B decided not to ship any of the gifts and instead give her store credit to buy them herself. It was so stupid…so all of the gift givers basically gave BB&B an interest free loan while the bride assumed her gifts were being sent.
context: Bed, Bath and Beyond screwed up by filling their stores with lower quality stuff to keep the price down. I used to go to the store when I wanted a product that was not some shitty alibaba special off Amazon. I was willing to pay a little extra to have a few good options. Suddenly the store got filled up with the same cheap Chinese shit on Amazon but with higher prices. >
  
  They relied far too long on those 20% off coupons and also haven't updated their brand or stores since the mid-1990's. >
  
  Kohl's fell into the same death spiral. Worked there for many years in college, and one of my coworkers had been there for 20. Watched the coupons climb from 10%, to 15%, to 20% and now 40%. 
  It's a death spiral, because now people don't shop for anything less than a 30% off coupon. Kohl's has tried to fix this by exempting entire brands from percent off coupons, but this just pisses off customers, because they don't read the fine print. >
  
  I've gone back to Macy's because they learned their lesson
   Went to shit for half a decade but I've noticed a huge improvement after they stopped the crazy sales >
  
  Macy's completely blew their image though.  Nordstrom is the only place that gets that the whole store is supposed to be nice - ship the garbage off to Nordstrom Rack.  It's supposed to be fun to spend an extra nickel and buy a nice pair of shoes or coat once or twice a year at a fancy store, get treated nice by staff and not feel like you're animal at the zoo. >
  
  I never thought of Macy's as an ultra high end store. It's an everyman store that has some nice things to splurge on. Nordstrom goes the extra mile by turning it into an experience, complete with reasonably priced seam adjustments. My wife does my seam work now but Nordstrom was my go to if I wanted a fitted shirt for a long time. >
  
  Macy's used to be nicer.  They've always had a discount rack but it used to be more upscale.  They've filled in the gap left by Sears, which was more household items and cheaper clothes.  Macy's has a lot more chatchka crap than they used to have; unsold toys and kitchen items, junk. >
  
  Charging 28.97 dollars for a 3 dollar dish rack isn't a great business model. Shocking, but true. >
  
  That too.