>

I guess I forgot the "/s"
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Idk if i see a 5 star review i then check the review count as well. >

Wow 5 stars! Oh it has only one review and it's written by their company. 4.7 stars with 2,000 reviews? Absolutely! >

Itt: reddit discovers the concept of sample size. >

All 2000 were given away free to review. >

Or they're bots >

Yeah you can't convince me all these amazon brands solely exist to be owned by amazon to be reviewed by amazon bots.  That is why amazon makes so much money they make products in every sector >

Not true. Amazon has not had financial success with their Amazon-branded lines. Some have stuck around, but if you know anything about store brands, they have no margin. Amazon loses money on most retail they sell of their own brands. They have been making money on their media company and AWS, retail business posted a nearly 200 billion dollar loss of Q3 2022. >

“If you know anything about store brands”
Do you?? There’s no way what you’re saying is true. Store brands wouldn’t be so common if it was. >

Well, just sayin’ I work in the grocery industry, so what happens is there are product categories called loss leaders, and private label makes thin margin. Positive, yes, but not their big bottom line driver. Top line helps companies too; just not as much as bottom line. 
Grocery stores have to have a competitive low price on a lot of commodities.
Think about what a private label does. They go to buy, say, tuna. Tuna is procured by the private label at the same fisheries starkist, Chicken of the Sea, etc would get them at. Then they have to beat those brands in pricing on the shelf. Do you really think there is a whole lot of profit in a 99 cent can of Great Value Tuna at Wal Mart? >

5 star ratings are super fluffed with bots. 
3-4 star ratings tell the true story. 1 star ratings are usually people who got lemons or whiners. >

Worst is Amazon who have him just one rating whereas there should be two. One for the product and one for their service.
Plenty of reviews rating a product 1 star because amazons fulfillment of the order did not meet their expectations. No criticism of the product itself. >

“It’s the best product I’ve ever bought but was delivered a couple minutes late. ONE STAR!” >

My favorite part of Amazon is: "Does this product support X?"
"Dont know, I returned mine" >

Lol yeah those are old people that don't understand that when they get those emails asking product questions, that they're not actually asking them specifically. >

4.7 star: ok this is a decent product with the usual amount of manufacturing issues/ idiots not using it for what it what was intended for.
5 star: I immediately assume all ratings are paid for with free shit. >

4000 reviews on a 4.7/5 is more helpful than 10 reviews on a 5/5 imo. >

What about 5/5 with 4000 reviews? >

Fake >

Or maybe just a really really good product 🤔 🤔🤔 >

Someone will always rate it lower than 5. Possibly due to shipping issues or defect and possibly just to be that guy >

Or just due to pure stupidity.
Rating: 0 out of 5. Review: "Is top product, does everything wery goodly" >

1/5 "I don't own this product" >

It’s true because 5.0 rating with more than say 100 reviews is bought, full-stop. You could be Jesus Christ giving out free fish and bread and a random sampling of 100 people would have 10 people giving you 1 star because they’re allergic. >

Yeah, if you tell 100 people to say yes, even under threat of death, at least 3 will answer No, out of spite, joke or pure stupidity. There was a name for that, I read it recently on reddit >

Sounds interesting.. anyone knows? >

I think it’s just called stupidity >

I make a podcast called The Movie Bluffs, and I had this same thought when we got one 1 star review from someone who didn’t like it, which brought us down to 4.6. I had a talk with my buddy about how at least that let people know all the reviews aren’t just our friends trying to boost us up. >

Well... All the reviews except that one. >

To be honest, all the reviews except two. There was a mystery 5 star in there. >

That one was from your mom. >

Nope, she was the one star. >

I just consider 4 an actual 5.
Karen’s 1 star review because she doesn’t understand how shipping works gets cut. >

especially if the 1 star review says something like:

This product was BROKEN! and I had to return it and wait for a new one which is now working fine

some people are idiots >

"I ordered this green product and I hate green! 1 star" >

"Beautiful color. Very happy. 1 star." >

I ordered some green glasses to help me with my color blindness and they sent THE GRAY ONES!
1 Star >

Anything over 90% I assume it's just paid reviews. If you see that ton of high, ton of low, no middle it's definitely bought. >

What if it happens to be a genuinely good product with plenty of satisfied customers? >

Usually you end up with a peak at 100% sharply dropping until around 60% then minimal occurances below. People like to complain, especially about of things out of a merchants control like shipping. Also if it's genuinely good you usually find a very large volume of typed reviews from real people not obvious bots/paid reviews. >

Think that last bit is especially true, in-depth and detailed reviews are more reliable than a few words of shallow praise. >

People have rated it more than once or twice when the star rating is in decimals. >

You can get x.5 with 2 people, x.3/x.7 with 3 people etc >

Depends on if you can see the review count or not. A 4.7 with 1000 reviews is more impressive than a 5.0 with 4. But a 5.0 with 100 reviews is more impressive than a 4.7 with a thousand >

A 5.0 with 100 reviews is a company that bought 100 reviews off Amazon Turk. >

Ima disagree with this one. It depends on how many reviews it has. If something has like eighteen reviews at five stars. You right. Like whatever. If a local restaurant has a thousand reviews and a full five stars, you know that mess slaps >

We are ignoring that situation because it's very very unlikely. Can't please everyone. >

There’s the authentic Chinese restaurant rule.  The best ones have a lot of 5 stars for the food, and many 1 stars for shitty service.  Authentic Chinatown places just have a different service model that Americans aren’t used to.  PF Changs gets great rating usually.  Because you know what you’re gonna get and it’s perfectly yummy.  It’s just not the best food. >

Similarly for high enders you're going to get lots of 5 stars if it's good and like a couple of cranky people giving them 1-3 stars because it's "good but too expensive". They'll even mention the same things as the positive reviews but keep bringing up the price.       
Bro if it's that out of your budget why did you even go. >

It's a fair critique.  "Same quality as Joe's Steakhouse, but they up-charge for no reason." >

The average consumer cant tell the difference between quality and perfection. >

I like to check the 1 star ratings to see what people complain about. On a 4.7 star product, the 1 star reviews are often an issue of the customer didn't bother really read what they were ordering and had unrealistic expectations. >

Sometimes people use the 1 star with a little too much power too. I saw a 1 star review for a restaurant in my city that described it as an average restaurant in the review that was written. No problems or anything the person didn’t like that it wasn’t over the top for them >

Perfect score usually means a lie.
Most people love it, except for some haters who gonna hate, now, that's usually the truth. >

Also no negative reviews usually raises an eyebrow.
I don't care how great your product and company is, if you're selling any significant volume, sooner or later you will commit a few fuckups that will annoy someone enough to write about it.
If there's no credible negatives in a large set of reviews, you're either deleting them or fabricating positive ones. >

I automatically think 5 star ratings are all fake and paid for so I ignore them completely. >

More like a 4.5-star rating from 500 reviews looks better than a 5-star rating from 5 reviews. >

There is a dentist's office in my city that has over 2000 reviews and a perfect 5 star rating. Not sure if gaming the system or actually the best dentist ever. >

I broke the item after ignoring the instructions because there were no instructions telling me to read the instructions.  How was I supposed to know to read the instructions?  1-star >

It looks better because a 5 star rating (out of 5) indicates that too few has rated it. I have yet to see a 5 star rating (or just all max rating) that very few revies. >

It also depends on what's being reviewed. I'm a lot more skeptical of product reviews compared to restaurants and other businesses >

Keep in mind Amazon sellers can change their product's page to an entirely different product while keeping reviews/stars of the previous product they sold, therefore making the new product they put up look like it's absolutely amazing. Don't judge an item based on the reviews without actually looking at recent reviews, and especially check the 3 star reviews because I can't tell you how many times I've gotten little cards in my product boxes telling me I'd get a $10-$30 Amazon gift card for leaving a 5 star review. >

I always look at the number of reviews no matter what the rating is.  Anything less than around 50 and I don’t take the rating into account. >

At this point I don't even bother to check the number of ratings on the products/services that have 5 stars. Unless they're written inside a bracket just after the 5. >

apparently companies can delete reviews so they could just rig their ratings >

Relevant xkcd >

I couldn't find a source for this, but I work in marketing and have heard from several clients that Amazon review bot companies specifically target 4.7 stars. Research shows that products between 4.0 and 4.7 stars sell best, so getting to the top end of that range is the sweet spot. >

4.7 and 5 star average generally say the same thing; however, for a 4.7 product you have a lot more reading to do because there’s 20 bad reviews for every good review. 
Good reviews will tell you how every function of the product will perform. This allows you to directly determine if the product suits your exact needs and expectations.  
Bad reviews are: copied from another similar product, from confused customers who can’t properly derive the function of the product, from customers who weren’t happy with the delivery of the product, or incredibly vague. >

That is factually incorrect. Things that matter are the amount of ratings it takes to get the rating. A 5 star product with 2000 reviews is better then one with 10 reviews getting 4.7 stars. You can't derive anything from just the score. >

I won't trust a product on Amazon if every reviewer gives it 5 stars. >

2.5-3 star ratings with detailed reviews are what you are looking for.  People who hit 5 stars are either bots or people who've barely used the product.  People who give 1 stars are upset because it took a month to ship, not because the product itself was poor.  The middle ground is where most people reside. >

I don’t take 5-star or 1-star reviews seriously. 5-stars looks like paid/robot reviews, 1-stars are mostly childish people who were offended by random inconveniences that don’t happen on a consistent basis. >

In México Uber drivers will cancel you ride if you have 5 star rating. Luckily I’ve got 4.8 >

And I always take the time to look at the one star reviews. Is the reviewer just being a cunt, or do they have a legitimate grievance that needs to be addressed by the business? >

any round number comes across as more of a guess while a number like 4.7 seems as it it has some reason for it's specificity.
when i would bid jobs i would always quote a specific amount rather than a round number. my bids would be $4994.17 instead of $5000. it made people THINK i had worked the numbers to get that as low as possible.....i didn't >

Review Count is important. 
There was an 80/20 rule I heard a while back. It was summed up to be that it's rare for someone to go out of their way to say good things when they are satisfied but will almost always go out of their way to when they are dissatisfied. 80% of the reviews would be negative comments and 20% are the positive ones. >

True. I often check the reviews regardless.
Their nickname often feel to "corporate" to be trusted it's often "John Smith" or "Megan B."
I would trust more "Darkangel64" with a shitload of grammar butchering but at least a genuine review than "Jane Whatson" with "excellent product! Delivery on time" >

If you want to estimate the probability that you'll enjoy the product, you just need the success rate s (for example 4/5 stars would give s = 0.8) and the number of reviews n. Your probability is then : 
p = (sn+1)/(n+2)
Imagine I have a product with a rating of 4/5 with 10 reviews, then the probability that I'll enjoy it is:
p = (0.8*10 + 1)(10+2) = 9/12 = 75%
When you compare products you need to compare that probability, not the rating (you already do this subconsciously). 
Not the easiest of formulas but simple enough for this. Although if your number of reviews is big enough (n ≥ 40) you can use this instead :
p ≈ s + 1/n >

Are you one of those people the think that a third of a pound burger is smaller than a quarter pounder? >

The only true 5/5 rating I found is Jellyfin on IOS. Absolutely 5/5 if you can properly set up your host >

Depends where Amazon that seems odd but 5 stars on Google for a local restaurant that's fine. >

I almost never trust a five star review. Who is ever THAT satisfied with a product? >

I mean if I see 5 stars with thousands of reviews that’s got to be elite quality >

Because it's almost impossible to have a ton of reviews with 5 stars. If they do, the company is deleting the lower ratings. >

Both can be bad. But 5 star with 10 reviews looks worse than 4.7 star with 10000 reviews >

When it comes to reviews, for the most part quantity is better than quality. Thousands of people rating a new product at 4.5+ stars is better than just a few reviews at 5 star reviews typically. However, some products may have bots or people that get payed to leave good reviews, which can make poor products look great, meaning the other products that have significantly less reviews but a better rating may actually be the better product. >


that get paid to leave

FTFY.
Although payed exists (the reason why autocorrection didn't help you), it is only correct in:


Nautical context, when it means to paint a surface, or to cover with something like tar or resin in order to make it waterproof or corrosion-resistant. The deck is yet to be payed.


Payed out when letting strings, cables or ropes out, by slacking them. The rope is payed out! You can pull now.


Unfortunately, I was unable to find nautical or rope-related words in your comment.
Beep, boop, I'm a bot >

Don't forget sample size. 4.7(2000 reviews) beats 5.0(3 reviews). >

Yep. Exactly. And with many places requiring that your rating is in single star increments, it takes a lot more ratings to achieve a 4.7, which means a lot more feedback. >

You need that 10th dentist to disagree with the other 9 or else it'll look like you paid them all off. >

And this is why some bots post one star reviews saying they loved the product. >

Now this is a showerthought. This subs content has gotten so bad I’ve decided to unfollow it. >

Depends, if the 5 is surrounded by lower ratings then you’ve got what I call a ‘halo of trust’ at which point the lower scores reinforce the higher scores trust factor. >

It's hard to trust any reviews these days.
Amazon sellers totally rig the reviews, and Yelp has 5 star reviews saying stuff the average customer wouldn't, like names of staff members "John was my waiter, he made me feel at home! Holly was the hostess, she seated us promptly."
Don't get me started on Google reviews. >

On a typical 1-5 star rating system, how does one go about carving up a "star" to make it 0.7? >

A product has 10 ratings. Seven are 5 star and three are 4 star. The average rating would be 4.7. >

Yes, I know math too. How does one "INDIVIDUALLY" rate a product 4.7 when your only choices are whole stars and not able to fractionalize them. >

It's not something individual