>

oh god that is painful to look at...
CBSA memo for ‘Refund on Duties’ has a section on Goods That Have Suffered Damage, Deterioration, or Destruction
Edit: that may be the incorrect section as it appears to only cover partial refunds from duties paid. >

Needed this, thanks so much! >

Would honestly expect nothing else from our shitty customs system >

But.... why?  Sue them.  Simple as that.   I don't even understand what this achieves.  So Canada customs can just randomly destroy anything sent to you?  Opening a package, sure... I get that.... but drilling a fucking hole in it and just sending it on as if that's perfectly fucking acceptable is just criminal.  Was there any note or documentation, or a claim form?  Not that including one would excuse this fucking idiocy.  This makes me so angry, and it's not even my board, so you must be fucking incandescent with rage about now.
There must be a claims procedure. They can't just destroy your shit and leave you with no means of being compensated. What a bunch of absolute wankers! >

I know man.. there was no documentation about it. The fact that they didn’t leave anything for me to track back to and just sent it on it’s way is such a shitty feeling, other than a broken board of course. >

Get on the phone and given 'em some shit.