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One of the most surreal things to happen to me was when I was the day manager of a bar and I got written up for telling one of the waitresses that she needed to wait on customers and do her side work (wrap utensils, fill ketchup, etc) and not just hang out in a booth with her regulars all day. After a week of it (lenient I had thought) I wrote her up. The next day the owner came in to the bar, tore up her write up and wrote me up for creating a hostile work environment. Bizzarre. It was kind of like being in high school there though. Forget meritocracy, the popular employees got special treatment period. One of the bartenders stole thousands from them in unrung drinks and was only ever lightly admonished for it. The owner rationalized 3as the bartender was popular and brought in regulars. Well, of course. He gave them freebies for better tips and a good portion of what he did charged never made it to the register anyway. Like bro- doesn't matter if he's bringing in customers if he's costing you as much as he makes~
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Being a manager is a really good learning experience, because you learn that everyone kinda sucks. Like... everyone. Including you. Including me. 
Everyone thinks they're good workers, but realistically, few are. If you get promoted from worker to manager, you'll first start off thinking that you can finally fix all those problems that your shitty old boss could never fix, because he was such a dumbass. But then you'll pull your hair out trying to get your team to perform to bare minimum standards, while they hate you for being a hardass. Eventually, you'll say "why am I stressing so much? None of the managers before me cared this much." Then you'll stop giving a fuck, and eventually, one of your workers will be promoted to your position, and the cycle continues. >

This guy retails >

Nah, this guy service industrys >

Nah, this guy social works