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When you reach for their support, they have a great questionnaire before going for a replacement, like I had an issue with my blackwidow elite, one of the questions “what were you doing when the problem happened?” Another question was “how do you use your keyboard?” And other amazing questions
Funny how this is the exact opposite of how Steelseries fuck their customers over. >

Don’t forget Razer support >

Never really had a bad support call with razer but I do love their naga line of mice. I just wish some more companies would make an MMO mouse that is good for small hand d people.