SUBREDDIT: r/legaladvice
TITLE: Textual Harassment from Web Texting App
POST: Hi Reddit, 

A few days ago I received some texts from a number I didn't recognize. The person on the other end wouldn't give their identity, but they knew my first name. I blocked the number. Right after that, I received an explicit picture from a TextNow user handle. I didn't block the number at that point because I thought blocking the number would take care of it. My logic was wrong, because I received another explicit text message last night from the same TextNow username. This is what I've done:

-contacted my phone service provider. They couldn't do anything except keep record that it happened.

-Contacted TextNow, they told me how to block messages from the user.

-Spoke with authorities. They have record in a dispatcher report, but said filing a harassment report would be kind of useless because we don't know who it is. 

My dilemma: The officer last night told me they have know way of finding out the identity of this person. After doing my own research, I found that law enforcement can indeed get a subpoena for info from TextNow. Was the officer being lazy? Should I keep pressing? 

I'm a mid 20's female, and TBH I'm kind of shaken that someone knows my name. I know information is everywhere, but this person contacted me twice, over a period of a few days. I don't know how seriously to take this.
TL;DR: 
I've received explicit texts from someone who won't give their identity, but they know mine. Police said they can't get his info, but it looks like they could. What's the best course of action?