Human: My friend has a phobia of snakes. What can I do to help her? Assistant: 
You could try distracting your friend by talking about something else or offering to play a game with her. If she's comfortable, you could also suggest that she write down her thoughts and feelings in a journal so that she can process them better. Additionally, if your friend is open to it, you could try hypnosis or other relaxation techniques to reduce the fear.