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The service oriented architecture of Universal CTI provides a WSDL ( web services based ) interface for agent desk top applications or self-service ( IVR ) applications to communicate to the CTI Server ( Genesys T-Server/CISCO ICM / Avaya AES ) in a given call center .
 None
Given options, please tell me the categories of all the listed entity words.Output format is "type1: word1; type2: word2". 
Option: location, person, organization 
Text: {0} 
 Entities:  
Answer:
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