he tells me what coworkers wrote in their reports , he tells me what her boss told her parents and what the therapist has since said to veronica - who is tiffany 's designated support buddy and therefore has weekly phone conversations with tiffany 's therapist - but he never once tells me what tiffany thinks or what is going on in her heart : the awful feelings , the conflicting impulses , the needs , the desperation , everything that makes her different from ronnie and veronica , who have each other and their daughter , emily , and a good income and a house and everything else that keeps people from calling them `` odd . ''