she shrugged and explained that it was her job to be what her clients needed - lending calm comfort and understanding for a nervous mother who just found out her child was g*y and was simply too confused herself how to handle the situation well as a supportive parent ; a strong sounding board for the cheated upon wife who was trying to get on with her life - but as she did n't get the sense that i required either , why should she keep up that pretense ?