the thing is when the boss bought the system they talked him into buying a five year warranty and he found out later that he paid way too much for it and that pissed him off so when he got a renewal notice for the warranty he said no way were they getting any more money out of him and the system crashed completely the day after the warranty expired , just about 8 hours actually and when they refused to come out and replace it because it was 8 hours too late he sued them and they are still waiting to get into court over it .