and the small man offered the browncoat a consoling tour of the facilities and how could the browncoat say no and he took him around to see every nook and cranny and explained all the procedures and the subtle differences between the hygienic requirements for operating on men and women and then he took the brownback to a series of offices behind the mens room and there he introduced a small woman typing away as his wife and the small woman waved at the browncoat and returned to the typing for it seemed very lively and important .