Airbnb Victim Speaks Again: Homeless, Scared And Angry
I'm using airbnb in Berlin right now. Two days ago I received a knock on my door. Turns out it was the real owner of the apartment and he had the Paperwork to prove it. Fortunately he was nice enough to let us stay without compensation. When I went to the airbnb website to try and call them all I got was a web message box. I filled out a message and sent it on its way but that's a pretty lousy system. Luckily for me my situation is nowhere as bad as ej but airbnb really needs a 24 hour hotline. I've had many good experiences but all it takes is that one time.