Incident Response Documentation
One thing I've been wondering about is how smaller organizations handle on call.  Looking at the roles laid out [1] and assuming an on-call schedule of 4 weeks off, 1 week secondary, and 1 week primary, that's a team of at least 25 people.For an organization of just a handful of engineers, how do they make on call work?  A single on-call rotation would stretch the team to its limits, and it's likely that certain domains would only have a single Subject Matter Expert.[1] https://response.pagerduty.com/before/different_roles/