Amazon Won’t Pay Self-Published Author For Books It Mistakenly Gave Away
Amazon should own up and pay.  They have effectively stolen from this author.  No, we can't guarantee that those people would have bought it for free, but if these were physical books, the law would require that they pay the author.The agreement wasn't that they get to change the price any time they like.  The agreement was that they get to match competitors.  They violated that.