Written communication is remote work super power
Async communication is suitable to resolve some kind of issues. But it has two drawbacks: participants need to be competent at writing and reading prose (it’s harder than it sounds) and even with the best of care your ideas can easily be misinterpreted resulting in the loss of an async cycle.For problems which are not well defined, and where a lot of decisions need to be taken, especially when they verge toward the arbitrary, it’s a lot easier to have people in a room and hash it out. A remote meeting can work too.The problem with meetings are those which are not well prepared. There shall be an agenda and proper minutes should be produced.For most complicated matters actions/investigations are supposed to be followed up. In a way that’s how you mix async with sync communication.