FCC threatens to disconnect Twilio for illegal robocalls
Of the robocalls and text message spam that I tracked back to the originating carrier (OCN), by far the two largest source carriers were:1. Commio and its subsidiaries Teli and thinQ (commio.com and teli.net)2. Telnyx (telnyx.com)If the FCC reads this comment: look into those two. In particular, both companies do a poor job of policing their resellers/affiliates. Even when a recipient is savvy enough to find the source OCN and report it to them, the spammers just move from one reseller to a different reseller of the same carrier.Both carriers know this and look the other way, since it's cheaper than than investing more resources (content blocking, tighter velocity limits, carrier-verified opt-in) or removing the resellers who repeatably sign up spammers. Twilio was in the top 5, but as a % of their total traffic, nowhere near Commio/Teli and Telnyx.(And if the FCC is reading this, a wish: add a "SPAM" or "ABUSE" SMS keyword that carriers are required to process. Operationally, it would behave similar to "STOP", with a couple differences: it would be entirely processed by the carrier; the carrier would be required to respond with the name and full contact info of both the carrier and their customer; and it would give responsible carriers a way to hear about/act on abuse complaints. Right now, 10DLC spam is so hard for regular people to track that abuse mostly goes unreported.)