Building a better gov.uk, step by step
Living in the UK, I've come to believe that gov.uk is the model that all governments should follow. No matter what I need to do, gov.uk has all the information I could need, and tells me where to go and what to do.Their greatest success isn't the website, although it is incredibly clean and easy to use. Their greatest success is distilling bureaucracy down to easy-to-follow instructions - as highlighted in this article. Their content is impeccable. Lists, bullet points, jargon-free "here's what you need to do", for any issue you might have in your life.