Launch HN: Papercups (YC S20) – Open-Core Intercom Alternative
This looks great!  Can't wait to try it out.Question for you.  The other day there was an article here on HN where someone got rid of their chat bubble in exchange for a Chat/Help link in their top nav. [0]This gave them a 62% increase in chat engagements.Curious if you have any thoughts on this, since you're deeply in the space.[0] https://news.ycombinator.com/item?id=24059438