People think they're calling restaurants directly but Grubhub is getting a fee
It's disheartening that there's so much due diligence required just to conduct the most basic transactions right now. I have a narrow list of vetted restaurants, where I understand the costs and to the business, the delivery model, the safety (food handling and Covid precautions), and I only take out from these particular places.  I tried a new place recently, only to find out I had been duped by Grub-hub, even though I thought I had placed the order on the restaurant's own site (or so I thought). When I went to pickup, the owner set me straight and gave me his card with the correct number. He showed me that I had paid an additional $25 in markup, as well as the fees he was charged, and this was a pickup!