An unprecedented wave of online bank fraud is hitting Britain
I had a long argument with HSBC UK Security a few years ago where I was completely unable to get the to understand they were putting their customers at risk.In the event that something looked strange on your account the 'HSBC Fraud Department' would text you and ask them to call you on a phone number.A phone number that didn't appear anywhere on their website. "We don't want it public.OK,well at least put it on a non-linked page so that if you SEARCH for the number on the website search tool, it returns a page with the number on "Well, I suppose that's an idea I could pass on".Even when I said to them "You are training your customers to accept potentially fraudulent text messages" they didn't get it.Infuriating.