Apple Maps vs. Google Maps vs. Waze
This matches my experience trying to use Waze, multiple times, over multiple years. Sometimes the "creative" routes would seem to save time, other times exiting the freeway to take a surface street would have me sitting at the offramp for 10 minutes... possibly with all of the other Waze users who were routed that way.There's also a familiarity level of safety taking known routes. Sure, cutting down some residential side streets might save 60 seconds, but no kid is going to run out into the road chasing a soccer ball on 101.