Uber Scam in Brazil – Drivers Have ‘Challenges’ Ending Trips
I've had something similar happen to me. I caught an uber across town and 5 minutes after being dropped off I saw the trip hadn't ended (I was trying to order another Uber). I cancelled the trip so it ended, and contacted Uber support. They refused to refund me anything since the additional charge incurred while the driver was cruising around on my tab was "within the estimated trip cost"So basically they said I would have been charged the same amount regardless since the cost displayed before taking a trip is an estimate, and it only increases if it goes above the estimate. This means they're over charging for long trips since you pay the estimated price even if the trip cost is lower than the estimate.I'm not sure if Uber works the same everywhere, this was in South Africa.