Mistakes I've Made as an Engineering Manager
>Mistake 3: Communicating something one time is enoughI joined a company once where a particularly skilled engineer had become a manager.   She was very good at her job and I'm fairly certain had something like 'perfect recollection'.We were in a meeting and she went on about how she was upset people were doing a troubleshooting process wrong despite having sent out a detailed email.Not wanting to do that thing wrong I searched my email, but couldn't find it.   I asked about it and she told me "Oh it was before you joined us.".I had been with that team for two years...People tend to remember important things like it was yesterday, but don't always realize that other people can only absorb so many important things / don't always know how important it is... and email is kinda a terrible way to communicate it too.   Let alone 2+ years earlier ;)