The Restaurant Industry’s Worst Idea: QR Code Menus
It varies through regions. It is completely the opposite in China because:- No extra app. People scan the QR in WeChat (everybody has it) on the table, it will call a mini-app dynamically (somewhat similar to React Native but interpreted in WeChat).- You are putting orders directly.- You are paying within WeChat as well so it's seamless.- The app is smooth because almost every restaurant is using the takeout giant Meituan's mini-app.- Almost every single restaurants in China is tech savvy enough to use those systems because it's already a take-out centered society. Restaurants not leveraging these systems have virtually zero chance to survive the competition.- You don't have to wait for anything or talk to anybody in the whole process.The problems people mentioned in this thread:- Minorities, people without smart phone or those are less tech savvy, are left behind.- The walled garden and monopolies and such.These problems are real, but it's probably not the QR menu to blame, because it's a far greater problem - in China, you are not allow to go anywhere without WeChat and scanning QR code due to those draconian regulations.