They Might Never Tell You It’s Broken
Most of the time other people have already reported egregious bugs. Spending hours investigating a bug and reporting it, especially to a big project, is much more often than not wasted time:- Search for a duplicate for 20 minutes and find nothing. Spend another five minutes on a search engine because the ticketing system search results seem to have nothing to do with your search terms.- Spend five minutes signing up for the N+1th bug tracker.- Two or more hours gathering details because every single bug tracker wants all the details upfront rather than just a problem description. Understandable but frustrating because of what comes later.- Adapt the findings to the N+1th bug template in the N+1th inferior Markdown imitation.- Submit.- Wait for an unknown length of time, sometimes years, without a human response.- Once you get an answer is when it gets really frustrating, because most of the time it is not a new bug. Issue tracker search is just not anywhere near smart enough to save the community millions of hours every year filing duplicates. I must've filed two duplicate bugs for every non-duplicate, and believe me, I really try to save those hours by searching first.