The most effective debt collecting email I ever wrote
A lot of arguments can be avoided by delving into the scary but true, raw but honest emotional side. I learned this from a great consultation.Take this example interaction:Husband: "There's $500 missing from our checking account."Husband (unemotionally-oriented, bad): "What did you spend it on?"Husband (Good): "I'm worried about where the $500 went."Always tell people how you feel. Human beings have emotions. Constantly tell people how you feel. Human beings have emotions. That is how people connect with each other. For example, for guys talking about sports, it really is sharing emotions - hope, frustration, anger, etc. Talking about that new trade may really be about hope/optimism/reflection.