Microsoft to permanently close its retail stores
This is a real shame. We have (had?) a Microsoft Store in the Triangle (Raleigh-Durham), and my visits to that store were always really enjoyable.I made several warranty claims in-store, and they went above and beyond to help me out, even when my grounds for a claim were kinda shaky.Microsoft did a really good job of hiring diverse talent, and every store-clerk I ever interacted with was smart, nice, and seemed to genuinely care about fixing your issue. Throughout the day, they held tech demos and video game competitions, and all the kids I saw in the store always seemed to be enjoying themselves. I wouldn't be surprised to hear that a kid visiting the Microsoft store in the mall was inspired to learn more about computers and technology based on their experience.This sucks.