“Chatbots: Still Dumb After All These Years”
Maybe it is just me but I never use chatbots and I don't understand why anyone would.For everything I want to do there should be an UI that is much easier to use than explaining it, even to a human.For help and troubleshooting chatbots are pretty much useless. If I have a problem doing something via the UI then probably the developer did a bad job and no chatbot will ever do better.