Queueing Theory: An introduction for software development
I enjoy knowing a little bit of queue theory because it is a subject where not only can you gain an advantage in many areas but few people will be able to figure out why. In many cases that lack of figuring will continue even if the trick is explained.Nearly any queuing system can be considered as an M/M/1 queue (in the same way as a linear model fits everything in practice). M/M/1 queues compresses a huge number of observations down into a 2 parameter model. So being able to see that some situation is an M/M/1 queue lets you store 2 numbers, shut down your brain and move on to other things. Compare that to the cognitive load of someone who has to start deriving outcomes with statistical formula!Someone who doesn't know about queuing theory has 3 options, all wasteful:1) Re-derive queue theory from first principles (this is the best option)2) Specifically connect 2 observations that matter - ie, probably do a lot of guessing, experimentation and / or solving equations that don't generalise well.3) Overprovision out of fear.Therefore the advantage a queue theorist has - speaking competitively - is that it is possible to work out any queuing theory insight from first principles in a little bit of time. That gives the competition lots of opportunities to waste time and resources trying to work out things which are in fact well known outcomes of M/M/1 queues.