When a Bike Company Put a TV on Its Box, Shipping Damages Went Down (2017)
I've always been curious about the shipping process. I have met or know 7 people who work/worked at the shipping hub in my city.  I always ask them how the packages are handled.  Every one of them said that they (and all of their coworkers) handle all packages on a scale ranging from rough to purposefully damaging.  One guy told me how he targets boxes marked Fragile for extra abuse when he's exhausted/angry/having a bad day.I predict that a package being treated delicately throughout the entirety of it's route would be the outlier.  Every package is at some point flung across a room/truck.  The only question is if it is going to hit another box or a much harder surface.this is all anecdotal, but seems to fit with the stat that roughly 10% of all packages in the United States are damaged during shipping.[0][0]: https://www.huffingtonpost.com/adriana-dunn/one-in-10-ecomme... -- couldn't find a direct link to the case study.