A History of Visa
Cant mention the history of Visa without mentioning Dee Hock [0], who analysed the ecosystem and deliberately structured it in a way where it could thrive despite the mixed incentives of all the parties that contribute to it [1].This quote on why he resigned as CEO just as it was proven to be so successful:>> "It’s the organizational concepts and ideas that were essential. I merely came to symbolize them. Such organizations should be management-proof.”If you have dealt with large, completely incompetent organisations and wondered how the hell they actually keep going - theres your answer. If built correctly it's genuinely difficult to mess things up.[0] https://en.wikipedia.org/wiki/Dee_Hock[1] https://www.fastcompany.com/27333/trillion-dollar-vision-dee...