Fix it, Fork it, Fuck off (2019)
The only problem I see with the original post is a matter of diplomacy.  As the saying goes, the trick is to tell someone to go to hell in a way that makes them eagerly anticipate the vacation.  (Or using the original post's terminology, they're eagerly up for it...).I would have expected that the discussion here should be taking that as a given.  No paying business is required to take on all suggestions from all customers [1] [2], why would anyone be expected to do that for free?[1] Paying businesses have whole departments dedicated to translating "tell them to go f--k themselves" to "Dear Sir/Madam: We would like to extend our deepest sympathy for your concerns with our product ... ".[2] Another popular HN topic is "the client from hell".  Would be interesting to have a thread to discuss this thread in that context.