U.S. fines airlines more than $7M for not providing refunds
I spent $600 on a flight from London, to San Diego. There's a stopover in New York - but the connecting flight is delayed for six hours. At this point it's 10pm, but they get a plane, we board, we're actually taxing to the runway... and then the flight is canceled. Turns out it would arrive too late in San Diego for noise regulation.  We all get off, I get another flight with a different company next thing in the morning.Few days later I hit them up for a refund on the canceled flight. They're happy to refund the NY to SD leg... to a tune of $24. Turns out their internal valuation of a $600 flight is $576 for the first 8h, then $24 for the last 6h. Lol. JetBlue man.