Ask HN: Managing career progression for those with no interest in progressing?
As managers, we've had many individuals tell us "everything's fine; I like it here..." and then leave because "I'm ready for something new." So we often hear "I'm fine" and translate that to "I'm bored/unhappy/disengaged but I'm not telling you that because I don't think it's in my interest to reveal dissatisfaction to my manager."The first step is creating enough trust and openness in the relationship to get past this communication impasse.Promotion ladders are one (of many) tools for expressing what the company desires of its employees. For employees seeking advancement, they also work as a tool for discovering an employee's motivation. If promotion isn't the motivation - express what is the motivation. Figuring out that someone loves the puzzle of debugging, or takes pride in being the expert, or is a 9-5 journeyman who wants a stable, competitive salary for their contribution can be the key to having a fruitful conversation.Once both sides are honest about motivation and satisfaction (the manager obviously also needs/wants something from the employee...) then there's space for adult-to-adult conversations about how and if those motivations line up.In my experience, managers rarely turn away skilled, drama-free, reliable contributors. But we know our employees aren't totally truthful/open with us about these sensitive topics - so we don't take "I'm fine... leave me alone" at face value.