People Hacks for Technical Leads
I agree with a lot of this, disagree with "multichannel" bit. The idea of "learning styles" is dead in the field of psychology and the advice isn't actionable in the context of a presentation or meeting anyway (how does your average powerpoint aid these supposed "kinesthetic" learners?").I'd never heard of back-briefing but see that as something my company could benefit from, however. So thanks for that!