Writing great documentation
Four rules that should be tattooed on the back of every technical writer’s hands so they can’t accidentally forget it.1. Poor grammar and bad writing are often a sign of poor comprehension.2. Good documentation takes time.3. Deep expertise is not automatically a prerequisite for good documentation.4. Don’t let working cultures that put too great a premium on knowing everything dominate - i.e. being 'in the know' should be a tool for helping others up rather than beating them down.