Google Intrusion Detection Problems
My name is Terrance and I work on Google's Cloud Support Team. Our team mission is to Reduce Customer Anxiety.  We take that very seriously, and Fred's experience obviously shows that we fell short this time.  The process should have been an easy flow to follow, and it was not.  We are reviewing this incident in detail to ensure that we make the process less error prone and quicker in the future.Best,
Terrance