How hard is it to have a conversation on Twitter? So hard even the CEO can’t
A lot to unpack recently with Twitter and Jack. A few thoughts.1. Jack doesn’t seem passionate about product, especially Twitter.2. Kara seems to lack the vocabulary to talk about product which is both surprising and confusing, given her niche and time spent in it. She also doesn’t understand that Twitter has evolved way beyond Jack. “Why don’t you know, it’s your product!” she kept asking. The fact he doesn’t know says a lot. It’s out of any one persons control. Maybe the AI has already taken over ...3. The most interesting thing Kara said was when she suggested Twitter be a public utility. More and more I think we need the National Public Internet. She almost asked a great question about needing fire, police and garbage. Then she mixed metaphors and started discussing those things literally, and Jack went off about doxing.4. The most important take away for me was how unaligned Jack and Kara were. Never did they find common ground. Never were they speaking the same language. Twitter could not facilitate meaningful dialogue between two willing people motivated to be good actors. This isn’t about how bad threaded replies are. It’s about human connection and conversation in the medium of real time public text. It doesn’t work.Edit: I've tried to clean these thoughts up a bit if you care to read more: https://www.nicholasjrobinson.com/blog/quick-take/karajack-q...