IoT garage door opener maker disables customer’s service after bad review
Grisak'a response in the article is fairly arrogant particularly with the Musk tweet thrown in.  If you sell B2B then, by all means, fire customers, but if you sell on Amazon to consumers then you need to deal with them civilly regardless if you feel insulted.I get the feeling a lawyer told him to explicitly state it wasn't about the review because there is a new federal law that protects reviewers.  That statement doesn't jive with his previous posts.