Deliveroo users are getting defrauded
Perhaps worth mentioning, since it's nowhere in the article, that the first thing to do is not to spend hours on the phone with Deliveroo (or whoever else) but to call your bank to report the transactions as fraudulent and to block your card.That will probably get you a refund quicker (the transactions will likely be held until clarified) and will stop any further fraud.As for Deliveroo's support team... Not very good in my experience, but that's common. Their competitors are no better.