What happens to all the stuff we return?
Abusive customers should pay. Otherwise, the costs of this nonsense get passed on to everybody.You buy 12 dresses and return 11? So sorry, you're still paying for 6 of them. I buy all of my clothes online and - aside from a blatant defect - have never returned anything. It's just not necessary, as long as the retailer is honest with their sizing.No returns on holiday goods after the holiday. No returns on used generators after a storm. Etc.Seriously, just stop. It's not like you're going to lose worthwhile customers.