Uber’s Arbitration Addiction Could Be Death by 60k Cuts
Uber tried to get me to agree to arbitration and sign an NDA for a mere $100 of compensation to replace my fianceé's clothes soiled by an Uber car.[1]We were out late one night and we called an Uber to get back home. After a very long wait and an odd delay where the driver stayed in the same position on the map for 10 minutes, they started driving again and then arrived. (We suspect that during this time one of the passengers shit themselves)My fianceé sat down and immediately felt excrement all over her clothing. It was very dark so she did not see this until after she entered the car and sat down. We also noticed that the other supposed passenger mentioned in the Uber app already bailed.We were never compensated as we would not agree to the NDA. I don't think we could agree to the NDA even if we wanted to because I already tweeted about the incident before being offered compensation.[2]Uber mentioned that the NDA isn't required in cases of sexual assault, but it's still required even if you are potentially exposed to sexually transmitted diseases through human excrement. What the fuck?1. https://go.eligrey.com/t/uber-nda.pdf2. https://twitter.com/sephr/status/1068251146676891649