When Employees Use Software That IT Hasn’t Approved
This is exactly extremely common. In my company there is this constant battle about the devs having admin rights on their machines. We need admin rights to do our job. We have had dozens of meetings explaining the situation but IT can’t come up with a solution so the devs go around security because they have no alternative if they want to finish their work .  Same with Dropbox. They block it but we have suppliers who use Dropbox. So the result is that people download  confidential files from Dropbox on their home computers or phones and transfer them to their  work machines.In my view security shouldn’t be isolated at corporate headquarters but they should be close to the end users so they see what users need to do and help them to balance security with getting  things done. They can’t just block stuff without providing  alternatives or they will either hurt the business or they will be circumvented.