Visa changes chargeback dispute program
Many commenters in this thread seem to be against this change, but looking at the article they seem... pretty reasonable?>With this change, if merchants can provide additional data or evidence to show that the disputed charge is valid, then the dispute will be invalid.>This change will empower merchants to protect themselves against first party misuse by enabling them to submit additional evidence that a purchase was indeed legitimate and authorized by the cardholder in order to stop the dispute claim. Additional examples that can help identify that a purchase is legitimate include a customer using the same payment credential previously at the merchant, login credentials, proof of use of a product and more.