The Loyal Engineers Steering NASA’s Voyager Probes Across the Universe
You know, getting these electronics systems ready, sending out to deep space and communicating with these systems is an incredible feat.But, for me, another amazing thing about these long term projects is the sheer amount of knowledge that needs to be maintained and passed on to new people, over the course of several decades. To pull it off, this need of knowledge management and transfer must be so deeply engraved in the culture of the organization. How do they do it in this day and age of "FAQs", "Forums" and "Helpdesks"? :)In all seriousness, what do you do to maintain "knowledge" in your organization?