PayPal CTO Resigns
PayPal's redesigned their UI two or three times in the past decade or so. None of those redesigns have made it to business accounts yet. I still log in and see the same site I did in the early 2000s. I really, really understand that their business is enormously complex, operating in hundreds of different markets, but... you'd think some of the improvements would trickle down eventually. It's a real challenge for their support staff that has to figure out which of several completely different interfaces a customer is seeing before they can provide any help with it.http://i.imgur.com/a1pYK8a.png