Products purchased at Apple Store in India cannot be refunded or exchanged
Apple had a lot of trouble with the Indian market back the early 2010s. They had to pull AppleCare+ out of the country because people were abusing it a lot. [†]Same goes for the country's biggest online retailers, both Amazon and Flipkart also switched to a replacement-only policy in India."Most analysts agree that many many buyers were abusing the company's refund policy. With many buying latest smartphones, and returning them after a week after trying them "[1]I've seen return abuse in the US, not sure if it's higher than what I have seen in India. I tried to research this topic back in high school for a paper, it was hard to find concrete data to compare the two countries.[1]https://timesofindia.indiatimes.com/tech-news/amazon-ends-re...[†] edit: I feel like I need to clarify what "abusing" really was.AppleCare+ used to cover two incidents of Theft, Loss and accidents.Third party resellers essentially activated an iphone and marked it as lost. Then, after getting a new replacement iPhone from Apple, they would go on and sell it to customers.Nowadays, you can only get AppleCare (not the plus) in India which does not cover theft or accidental damage.