Slack is the opposite of organizational memory (2018)
Interesting to read this just as I join a new company and am using slack "professionally" for the first time (on an all-remote team). My thoughts so far have been basically the polar opposite of this post. I was previously in a FAANG where the only tool was the internal messaging platform, which in my opinion, left a lot to be desired. Slack search has been miles better, and has enabled me to get up to speed way more quickly by finding posts from months/years before I joined that are exactly relevant to what I was looking for. Nobody uses it to bug me, and in fact most of the "work" takes place off-slack in GH issues/comments, Jira, etc, but integrates with slack nicely. There is no expectation of immediate response from my manager or anyone else.It seems like most of the article complaints are cultural, more than they are about the platform itself. Obviously it's still early days for my usage, but strictly evaluating the tool itself, it seems pretty solid. Definitely better than "unnamed but awful FAANG-specific tool".