Booking.com makes a fortune – so why is it leaving its bills to hotels unpaid?
I'm not touching booking.com again, and I recommend anyone else to stay the hell away.Made a reservation a few months ago, searched for hotel rooms that would allow bringing a dog, and got a confirmation via booking.com that said everything was ok. But when I arrived at the hotel, I was informed that they don't allow dogs at all. And since the reservation was made through booking.com, there was nothing they could do about it. So I ended up paying for a hotel room that no one slept in and have been given the silent treatment from booking.com since then despite several contact attempts.