Avenger controller company pisses off gaming community with bad customer support
At the risk of taking a potentially unpopular opinion on the subject, I don't think either one of those people come out looking too good.I'm all for doing the whole "CC your formal complaint letter to several outlets in hopes that someone will take notice" approach; My brother taught me about doing this when I was a little kid. He would write letters (this was before the advent of the internet) and note on the bottom that they had been CCd to various local news outlets, as well as the better business bureau (regardless of whether or not he actually sent those additional letters). And almost always, it worked.But I would be absolutely embarrassed to have my name attached to his complaint that got sent around. He is understandably, and in some cases justifiably, upset by the companies lack of communication and flippant nature, but this is no time to get into a pissing match. He chose to stoop to the guys level with name calling and taunting: Welcome to the internet bitch? Thats how I roll? It sounds like something you'd see on a meme, not something you want to end a complaint letter with.That said, the guy on Oceans end is clearly the winner when it comes to idiotic behavior, as he further digs his own grave down the line. I just can't cut the customer any slack on stooping to Oceans level, however. He comes off sounding like almost as big of an idiot as the guy at Ocean.Just my 2 cents, I'm sure others will see it differently