Amazon's Tepid Response to Counterfeiters Frustrates Sellers
I purchased Quickbooks Pro 2017 (PC) on Amazon last week, said it was "sold by Intuit" so wasn't even supposed to be an FBA (fulfilled by Amazon). Figured if it costs no more I might as well get the physical disk.What showed up was a DVD case with a very clearly photocopied cover for a Mac version with a Verbatim CDR inside and a hacked version of the software.Amazon processed the refund just fine but didn't seem particularly interested or concerned that they had just sold me pirated software. Not a big deal for Quickbooks, I can just buy the download version. I also want to buy a new Ipod Touch and, for the first time ever, don't feel like I can buy it on Amazon.Long term Amazon customer since 1999, Prime since the first year, this counterfeit issue is a real problem that's going to cost them seriously if they don't get a handle on it.