A coding error caused Rogers outage that left millions without service
Botching a prod update -- that happens to the best of us. And sorry to say I doubt Rogers would attract the best of us but I digress. But only kind of digress.When the human waste hits the circular cooler device, that's when we find out how well an organization is built and managed.Who is surprised here it took them this long to recover? The necessary no-blame culture, temporary removal of decision barriers, all-hands-on-deck to get back to normal, all the things the lucky of us take for granted are guaranteed to be missing here.