"Linux switch saved city millions and reduced user complaints"
With these kinds of `hooray linux´ articles, I always wonder whether they included the cost of reduced productivity they included when moving everybody from MS Office to LibreOffice and stuff like that. The difference in quality, stability and features is pretty big. I've worked with LibreOffice only for about 8 months, and I can tell you, it's not just a matter of "getting used to". There's simply a whole bunch of bugs (layout screwing up in Writer, Ctrl+Z not perfectly going back to the previous state, etc) and limitations. The time wasted fighting these tools costs a lot as well.Take 12000 civil servants losing one hour a week on fighting the tools, and you get to 11.7 million pretty fast.