Yelp Is Replacing Restaurants’ Phone Numbers So Grubhub Can Take a Cut (2019)
Google results for businesses and even government institutions here in NL are rife with numbers that have been replaced by expensive 1-900 numbers that connect you through to the business whose number you intended to reach. Very lucrative and highly unethical, and Google being part and parcel of this makes them look particularly bad. If anything Google should know what the right phone number for a business is, and if they can't even get that right you have to wonder about the quality of their results in general.Of course the page of the business or entity you look for should be the top result for its own search query.