FTC judge decides Intuit’s ‘free’ TurboTax ads misled consumers
Intuit is guilty of using a whole range of dark UI patterns to trick people into paying for products they don't need. Last year I almost paid $80 (surprise at the END of the entire TurboTax flow) and clicked back 10 steps to realize that they showed a deceptive screen that implied that you had to select that option.Their marketing emails are particularly deceptive, and if you try to opt out of them and unsubscribe, they force you to enter personal information you don't readily have access to to "confirm your identity."I lost a lot of respect for Intuit from the lack of respect they show consumers.