How Not To Sort By Average Rating
I love it and I hate it.Why I love it: It's precise. It's elegant. It's rigorous. It's based upon solid, proven science & theory. It's a perfect application for a computer. And most of all, it does what's intended: it works.Why I hate it: What human can understand it?I used to implement the first manufacturing and distribution systems that used thinking like this. They figured, "We finally have the horsepower to apply complex logic to everyday problems." Things like safety stock, economic order quantities, reorder points, make/buy decisions, etc.But the designers of these systems overlooked one critical issue: these systems included humans. And as soon as humans saw that decision making formulas were too complex to understand, they relieved themselves of responsibility for those decisions. "Why didn't we place an order?" "Because the computer decided not to and I have no idea why."I suppose the optimal solution is somewhere in between: a formula sophisticated enough to solve 95% of the problem but simple enough for any human's reptile brain to "get it". This isn't it.