Incident report: Employee and customer account compromise
A month ago I had a call with Twilio sales / onboarding to consider switching to them from our current IP phone provider. Ironically, I was unable to complete the process because my current work number, which is IP based, would not pass their "put in your number so we can make sure you're a human" verification test because IP numbers are not supported.I do [edit: NOT] use my personal cell number for anything for security reasons, so even after their insistence that it was safe to use I refused and therefore I was unable to get past the first step of the signup process and went with another provider.  After reading this I am feeling validated that I didn't cave.