Amazon.com's Conditions of Use – Disputes now resolved by the courts
"The retail giant made the change after plaintiffs’ lawyers flooded Amazon with more than 75,000 individual arbitration demands on behalf of Echo users. That move triggered a bill for tens of millions of dollars in filing fees, according to lawyers involved, payable by Amazon under its own policies."https://www.wsj.com/articles/amazon-faced-75-000-arbitration...