Why Johnny Won't Upgrade
Don't forget: "Never slow down the user interface".I have a 4K Sony television that was their flagship model when it was new, but a couple of years ago they "updated" it with a new version of its OS that looks identical but is incredibly sluggish. Not technically broken, but frustrating to use. Moving around between menu items is a good 2-3 seconds, up to 10 in some cases.There is literally nothing I can do about this. The display panel is perfectly fine. The tuner works. The streaming works. It's not broken. It's out of warrant, so I can't evne return it.But it feels like I've been downgraded from "flagship" to "off-brand budget TV" without any physical component ever changing.I didn't consent to this. I didn't expect the automatic upgrade to nearly, but not quite, break my TV.