$11M settlement reached with Google regarding terminated AdSense accounts
When I was in college I had a website that I ran google ads on. I let a balance build up over time so I could use the money to buy school books. When I attempted to cash out Google (which up until that time had no problem profiting off of my site) decided that I was part of a clickfraud ring and refused to pay out the money. There was no way to appeal.Honestly, to this day, I am still far less likely to use Google services (I won't touch Google's Cloud, for instance) because of how bad that experience was. The stress of being a college student who needed that money was definitely a multiplier, but at the end of the day I don't think it's possible to expect Google to do the right thing when it comes to customer support- especially when they can directly profit by hurting them.