Inside the longest Atlassian outage
Engineering mistakes happen.The most inexcusable thing is not communicating with the paying customers who have been affected for over a week.Atlassian's Global Head of Customer Success probably should have been fired but here she is promoting Atlassian Cloud on LinkedIn three days ago: https://www.linkedin.com/mwlite/in/gertie-rizzo-5b70061Actually reading a bit more, it seems like their customer team was partying in Las Vegas instead of taking care of business: https://www.linkedin.com/mwlite/feed/hashtag/atlassianteam22Priorities.