Norman opened a three-doctor practice in suburban Calgary that eventually grew from three to nine family doctors. He was the group's managing associate and IT leader in a fully electronic records practice environment. He now works as a family practice consultant and IT resource for a semi-private health care centre. Norman is a preceptor and lecturer in the undergraduate and postgraduate medical program at the University of Calgary's Department of Family Medicine.
In addition to being a consultant to the Alberta Medical Association and Alberta Wellnet, Norman is a peer reviewer for the College of Physicians and Surgeons of Alberta.