Business Description: For over 60 years, this family owned and operated service and repair business has been serving the needs of consumers in Southern Westchester County. Service Charge is $99.00 to diagnose Washers, Dryers, Dishwashers, Stoves and Ovens. Refrigerators service charge is $119.00. All LG and Samsung appliances the service charge is $129.00. All repairs are Plus Parts and Labor to Repair. All work is C.O.D.
Business Description: Additional DBAs - Gallett Air Conditioning & Heating, Gallett Air Heating/Air Conditioning Inc. GGS GallettAir Green Solutions. Building performance and energy testing. What make us different from other companies, is that, we do not have sales people that work on commission. Our Free Estimates are performed by our professional Service and Installation technicians that have the knowledge how to plan out your project efficiently and to get the job done correctly the first time. We (Do Not) sub contract, allowing to insure High Quality and Pride Of Workmanship in all of the services that we offer.
Louis was friendly, professional, explained everything that was wrong with the unit. He worked quickly and efficiently. I will definitely call Earl B. Feiden for appliance repairs in the future.
I don't remember if it was the refrigerator or the stove. They're very good. They have $89 fee or something like that when they come out to the house. If you need a labor or a part or whatever, that's extra. They're reliable. They're neat and clean and everything else. Their service is great.
They scheduled me for a three hour block of time and then didn't show. Didn't call, didn't email, just didn't show. They called me at noon the next day saying "we don't know what happened, why the service guy didn't get the call." They then asked to reschedule for a two hour block of time the next day. After waiting around for three hours and not even getting a call, I had no confidence that they would show for the next appointment that was going to require me rearranging my schedule. So I said no to the reschedule.
I would never recommend such an unreliable service provider.
When I called and explained my problem, he was here within an hour. He had the part I needed with him to save me having to wait for him to bring me a part for my freezer. He called the next day to make sure the part was working, since the part he replaced was recently replaced by another serviceman who obviously installed a faulty unit, and who wouldn't make good on it.
I brought in my Dyson vacuum on Thursday because it was making a loud noise when used. It was ready for me by Friday. The service was excellent. My Dyson looks and runs like new thanks to Dan. I would highly recommend his services.
This is my second time using Appliance Doctor. Both times I found that they were fast, did a great job and took reasonable money. Today Eddie, one of technicians, did such a marvelous job replacing a leaking gas pipe, and giving me recommendations on my other kitchen appliances - and all in a record time. He was very professional and charged only $188! I definitely calling them again!!!
Our dishwasher had slowly developed a leak over the course of a month from a drop or two to filling a bath towel. They took apart the door, found the likely location of the leak and fixed it. A week later, the dishwasher was making a big mess again. A tech came almost immediately and spent a couple of hours trying to find the leak, to no avail. After a conversation with Carlita, the owner, it appeared that the dishwasher was at the end of its useful life. The next morning, I got word from Carlita that she had searched through all the repair manuals that night and had a new theory. They came that day and found a simple problem and fixed it--a loose screw in the spray assembly. There were no charges for the 2nd or 3rd trip. This experience is sadly rare--someone who stands behind their work and does what it takes to make it right.
He did very well and with professionalism. He is punctual and performs faster his work.