The Patient Account Representative – Verifications provides administrative support to the daily verifications operations within the assigned function(s). The incumbent ensures data accuracy and integrity of patient information through the verification process. The Patient Account Representative – Verifications works with cross-divisional teams in the identification and resolution of outstanding issues within the assigned function(s).
Verify and reports general patient information in the facilitation billing and collections activities.
Under general supervision, analyze and resolve benefits and insurance information; ensuring reconciliation of data within company-defined deadlines, and in compliance with company policies and procedures.
Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues.
Act as a liaison by working with cross-divisional teams in the identification and resolution of outstanding issues.
Good computer skills with working knowledge of word processing, spreadsheet and email applications.
Good interpersonal skills with the ability to work cohesively within a team environment.
Possess a positive, enthusiastic and energetic attitude.
Excellent oral and written communication skills to effectively communicate with all levels of management.
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