ThiJoin us for this Knowledge Group Advantages of the Cloud Phone System Webinar. s course offers an overview of the latest trends and best practices with respect to Cloud Phone System. A panel of thought leaders and practitioners will help firms better understand how to apply this law or business trend to their company and/or clients.
Ali RizviSenior Product Manager ShoreTel Inc.
Ali is a Senior Product Manager with ShoreTel. He owns web-based CRM and ERP integration apps, APIs, and the analytics platform. He is responsible for design, specifications and launch for new and existing products.
He recently led the redesign and launch of ShoreTel's flagship Salesforce.com app integration. This app makes it simple and easy to use telephony services inside the CRM desktop, enabling it to improve the customer's business processes, analytics and client experience.
His focus is on building products that delight customers. His passion is solving market problems and manifesting a delightful design. As an entrepreneur he successfully funded and started his own internet company. In his PM role at ShoreTel he has released successful SaaS products that serve thousands of companies and their users.
On the side, he has a 3rd degree black belt in Kung Fu with over 10 years experience in teaching. He coaches C-level execs and entrepreneurs. And is a budding musician, composer and producer.
Randa GreenDirector of Product Management ShoreTel Inc.
Randa Green joined ShoreTel 10 years ago through the M5 acquisition in 2012 and M5's acquisition of Geckotech in 2010. As the first employee of Geckotech, Randa was responsible for defining the client experience from onboarding through customer service as well as managing core data center infrastructure and building the team from 2 to 14. Later, When M5 acquired Geckotech, Randa helped integrate business processes across divisions and took over a team of 25 people as a Director of Operations. Last year, Randa transitioned to the Product team to write requirements for BOSS and took ownership of Call Conductor and 400 Series Sky launch. Currently, Randa leads the Sky Product Platform team consisting of the Softswitch, operational support system, network elements for service delivery, and the hybrid architecture.
Danny Mizrahi is the Founder and CEO of Contango IT. He started his professional career at age 14, as a runner on the NY Mercantile Exchange. Each summer thereafter, Danny spent working at technology companies, learning from the best and expanding his technical and business foundation. After 4 years at the University of Maryland, College Park and founding/running two successful startups, Danny came back to New York to be the Director of Sales and Marketing for an established IT Consulting Company. Soon after, he realized that there were better ways to help businesses than simply providing traditional IT support, Managed Services and Break/Fix solutions. Contango IT was created to leverage Cloud technologies to help businesses lower costs, while increasing productivity, reliability and availability of their data. While Contango still services, implements and supports traditional IT infrastructures, Contango is best known as a pioneer in Cloud Computing, especially in the New York, Tri-State area.
Joe DiCristofanoDirector of Information System UMG/Del Medical, Inc.
Joe has been in the Information Technology field for over 20 years and possesses a wide array of technological skills and leadership qualities. He has grown from "green-screen" Mainframe technologies into today's Cloud centric mentality. His wide breadth of experience with IT systems has allowed him to develop teams and contribute to the growth of companies. Today he is a hands-on IT leader at a healthcare imaging equipment manufacturer.
ShoreTel, Inc. (NASDAQ: SHOR) is a leading provider of brilliantly simple IP phone systems and unified communications solutions. Its award-winning on-premises IP-PBX solution and cloud-based hosted phone system eliminate complexity and improve productivity. Recognized for its industry-leading customer experience and support, ShoreTel's innovative business phones, application integration, collaboration tools, mobility, and contact center applications enable users to communicate and collaborate no matter the time, place or device, with minimal demand on IT resources. ShoreTel is headquartered in Sunnyvale, Calif., and has regional offices and partners worldwide. For more information, visit www.shoretel.com.