• You might be delivering your own products – from flowers to food, from coal to cookers, or from boxes to beds.
• You might use a third party to deliver your goods for you.
Whatever method of distribution you use, you'll benefit from an effective electronic proof of delivery (ePoD) system. And that's exactly what our ePoD software module provides. Its capabilities include warehousing, vehicle inspections, task management, deliveries, return to depot and customer surveys.
For a no-obligation demonstration of ePoD, please complete this form.
Our ePoD app is installed on your handheld terminal and comes into force once your van is loaded with the items that are due to be delivered. It provides reliable and accurate proof of delivery and collection and includes GPS for location and route planning. This includes the configuration of routes, drivers and vehicles. In the warehouse, the module can be used for tasks such as order picking, goods in and van loading. New jobs can be entered via the system's dashboard or imported from a file. The dashboard and app can also be customised with your company's brand, logo and colours.
The van driver will follow the pre-determined route to each destination and will confirm the arrival of the item on the handheld mobile device (Deliver, Fail or Card Left). The ePoD solution includes customisable reasons so that the driver can quickly record the cause for any failure to deliver an item. The device can also be used to capture the customer's signature and to provide photographic proof of delivery, watermarked with the time, date and GPS location. This will help to mitigate any possible complaints.
Any details of the status of the delivery can be confirmed in real time on the system's dashboard and appropriate reports compiled. Other features include configurable data archiving; the ability to send messages to the driver; vehicle checks; and mobile printing.
• Companies that specialise in deliveries over 'the last mile' will also be interested in our complementary solution, The Last Mile of ePoD.
• Read our paper: Ten Factors to Consider When Buying an electronic-Proof-of-Delivery (ePOD) Solution.