When StaffStat was initially conceptualized, it was meant to be a trade secret for the North's first and largest health care staffing agency; Plan A. We understood what calling down the list meant and that's exactly why we looked for a solution to our massive pain point. When you can't find what you're looking for what can you do? Build it! And that's exactly what we did.
There's definitely a learning curve when innovation is introduced as a way to automate a tedious process. In house, we felt the immediate relief when we started to use StaffStat. We knew that we could now focus on our clients, our HR processes, our procedures and what I refer to as 'flow'. We got off the phone and we became seamless, efficient and all in all, a well-oiled machine.
Back to my point, this new way of doing things also meant putting our Plan A staff through the test. They would be our first users. They would be the first to teach us if our solution worked, how it worked and how we could make it better. They would help us navigate our very first implementation. They would teach us to look at the intricacies of our product. They would test our customer service capabilities. At the end of the day, what they really did was rally around our product and help elevate it to that infamous 2.0 level. Most of the staff at Plan A work at the hospital or other Long Term Care homes as a primary source of employment. They championed our product everywhere they went. They stated directly and on social media, time and time again that our product should make its way to our local hospital and that Long Term Care needed this product in house.
To our end users I say "Thank You!" Thanks for standing by our side as we grow a solution out of Northern Ontario and bring it across the province. We look forward to enhancing StaffStat and keeping you happy!