Focusing on business development and client relationships, Rachel leads IDEO's multidisciplinary teams through the project planning process by providing strategic guidance, structuring engagements, and translating client constraints into best offerings. With 15+ years of experience in design consulting, working in multinational organizations, Rachel brings with her an expertise in guiding large­ scale projects and key client relationships focusing on software and web ­enabled user experiences, complex system design and multi­ platform interaction design and user interface design. She holds Masters and Bachelors degrees in Industrial Design from the University of Illinois at Urbana­Champaign.