I have a laptop with Windows XP SP2.
While trying to copy my document & settings files to an external hard drive the process stops when I get a message that NTUSER is being used by another person or program. However, no program is open and I am the only person using the computer. What do I do? Can I delete all the NTUSER files without upseting my programs?
Reply to Stephen's Post: The information you sent is too confusing. I am not a geek and need explicit information.This website is driving me crazy. Stepehn I sent you a reply but where will your answer appear? Do I have to go back to my email?
I can understand that -- i am a geek and some of this gets confusing sometimes.
Give me just a minue and I will put down more explicit instructions.
select the profile you want to copy and it will ask you where you want it to go.
This will move your documents & setting folders without causing the NTUSER error.
HTH this helps. If it does, please hit the accept button.
Were you able to get the files transferred?
Did you need any other assistance?