Help Center » Annual Recertification » What if I am randomly chosen for an Annual Verification Audit?
What if I am randomly chosen for an Annual Verification Audit?
If you are randomly chosen for the Annual Verification Audit required by the Federal Communications Commission (FCC) and administered by the Universal Service Administrative Company (USAC), you will be required to provide documented proof of government program participation or, if qualified through the income based on the state's Federal Poverty Guidelines, a documented proof of income. A package with instructions will be mailed to you by Q Link Wireless, and you will be required to comply with the instructions. Failure to comply may cause cancellation of your Lifeline program benefit.