Hey Divya, thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the service standards .
Hey Pierre-Henri D, Thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the Buffet / Bathroom facilities.
Dear Guest, Thank you for posting your review on Trip Advisor.With regards your recent visit at The retreat I was most concerned to read you comment and I can assure you it will be taken up with the team and put to good use in our endeavour to provide the highest standards of service to our guests; I apologize that you were disappointed on this occasion and I hope to be able to restore your faith in The retreat in the future.
What was the price of Room started ? And local will allowed or not ?
Hi Retreat Team, Me and one of my female friend have planned to visit Agra. Can we get accomodation in single room with twin beds?
I have booked this hotel for 01/01/2017 on 27/03/2015 and accidently deleted the confirmation email. Is there any way I can get this confirmation email again please?
Hi, Can you please share your email Id, so that i can send you the confirmation email asap.