It is the customer's responsibility to ensure the correct shirt size is purchased before a print can be applied to a replica shirt. (Please be aware that shirt size specifications may vary from year to year) Stoke City Football Club are unable to exchange or refund a shirt that has been personally printed with letters and numbers or badges if the sizing is incorrect. The Club will also accept no liability for any changes to player's names and numbers due to transfers or a player changing their shirt numbers.