Factors shaping interorganizational trust in e-commerce based on literature review
Klaudia Gajda
Page range: 23 - 38
DOI: https://doi.org/10.2478/manment-2019-0034 © 2020 Klaudia Gajda, published by SciendoThis work is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
1. Ando, N. and Rhee, D.K. (2009). Antecedents of Interorganizational Trust: Joint Decision-Making, Cultural Adaptation, and Bargaining Power. Journal od Asia Business Studies, 2009.10.1108/15587890980001513Search in Google Scholar
2. Barney, J. and Hansen, M. (1994), Trustworthiness as a source of competitive advantage, StrategicManagement Journal, Vol. 15, Winter, pp. 175-90.Search in Google Scholar
3. Chen, X., Huang Q., Davison, R.M., Hua, Z. (2015), What Drives Trust Transfer? The Moderating Roles of Seller-Specific and General Institutional Mechanisms, International Journal of Electronic Commerce, 2015, 20:2, pp. 261-289, DOI: 10.1080/10864415.2016.1087828.10.1080/10864415.2016.1087828Search in Google Scholar
4. Chong, A., Ooi, K., Lin, B., Thang, S. (2009), Influence of interorganizational relationships on SMEs; e-business adoption, Internet Research Vol.19 No. 3, 2009 pp. 313-331.Search in Google Scholar
5. Chowdhury, S. (2005), The role of affect- and cognition-based trust in complex knowledgesharing, Journal of Managerial Issues, Vol. XVII No. 3, pp. 310-26.Search in Google Scholar
6. Cote, J. and Latham, C.K. (2006), Trust and commitment: intangible drivers of interorganizational performance, Advances in Management Accounting, Vol. 15, 293-325.Search in Google Scholar
7. Coulter, K.S. and Coulter, R.A. (2002), Determinants of trust in a service provider: the moderating role oflength of relationship, Journal of Services Marketing, Vol. 16 No. 1, pp. 35-50.Search in Google Scholar
8. Doney, P.M. and Cannon, J.P. (1997), An examination of the nature of trust in buyer-seller relationships, Journal of Marketing, Vol. 61 No. 2, pp. 35-51.Search in Google Scholar
9. Ellonen, R., Blomqvist, K., Puumalainen, K. (2008), The role of trust in interorganisational innovativeness, European Journal of Innovation Management, Vol. 11 No. 2, 2008.Search in Google Scholar
10. Greenberg, P.S., Greenberg, R.H., Antonucci, Y.L. (2008), The role of trust in the governance of business process outsourcing relationships, Business Process Management Journal, Vol. 14, No. 5, 2008, DOI: 10.1108/14637150810903011.10.1108/14637150810903011Search in Google Scholar
11. Jennings, D.F., Artz, K., Gillin, L.M., Christodouloy, Ch., Determinants of trust in global strategic Alliance: armad and the Australia biomedical industry, Competentitiveness Review, Vol. 10, 2000.10.1108/eb046387Search in Google Scholar
12. Koźmiński, A., Relacje międzyorganizacyjne w naukach o zarządzaniu, Wollters Kluwer Polska, Warszawa 2014.Search in Google Scholar
13. Kwon, I.W.G. and Suh, T. (2005), Trust, commitment and relationships in supply chain management: apath analysis, Supply Chain Management: An International Journal, Vol. 10 No. 1, pp. 26-33.Search in Google Scholar
14. Mirkovski, K., Lowry, P.B. (2016), Factors that influence interorganizational use of information and communications technology in relationship-based supply chains: evidence from the Macedonian and American wine industries, Supply Chain Management: An International Journal 21/3 (2016), pp. 334-351, DOI: 10.1108. SCM-08-2015-0343.Search in Google Scholar
15. Mukherjee, D., Renn, R.W., Kedia, B.L., Mukherjee, D. (2012), Development of interorganizational trust in vitrual organizations. An integrative Framework, European Business Review, Vol. 24 No. 3, pp. 255-271, DOI:10.1108/09555341211222503.10.1108/09555341211222503Search in Google Scholar
16. Nes, E.B., (2014), Antecedents and consequences of replacing international independent intermediaries, European Business Review Vol. 26 No. 3, 2014, pp. 218-237, DOI 10.1108/EBR-09-2013-0118.Search in Google Scholar
17. Pan, Y., Nam, T., Ogara, S., Lee, S. (2013), Adoption model of mobile-enabled systems in supply chain, Industrial Management & Data Systems, Vol. 113, No. 2.10.1108/02635571311303523Search in Google Scholar
18. Ryciuk, U., (2013), Zaufanie międzyorganizacyjne- konceptualizacja, operacjonalizacja i pomiar. Przegląd organizacji, Miesięcznik "TNOiK", Toruń 2013.10.33141/po.2013.12.06Search in Google Scholar
19. Sahay B. (2003), Understanding trust in supply chain relationships, Industrial Management & Data Systems, Vol. 103, No. 8, pp. 553-563, https://doi.org/10.1108/02635570310497602.10.1108/02635570310497602Search in Google Scholar
20. Stickley, A., Ferlander, S., Jukkala, T., Carlson, P., Kislitsyna, O., Makinen, I.H., (2009)Institutional Trust in Contemporary Moscow, Europe-Asia Studies, 61:5, pp. 779-796, DOI: 10.1080/09668130902904951.10.1080/09668130902904951Search in Google Scholar
21. Sun, B., Lo, Y., (2014), Achieving alliance ambidexterity trough managing oaradoxes of cooperation. A new theoretical framework, European Journal of Innovation Management, Vol. 17, No. 2, 2014, pp. 144-165, DOI: 10.1108/EJIM-01-2013-001.Search in Google Scholar
22. Tajpal, G., Garg, R.K., Sachdeva, A., Trust among supply chain partners: a review, Measuring Buisness Excellence, Vol. 17, No. 1, 2013, pp. 51-57, DOI: 10.1108/13683041311311365.10.1108/13683041311311365Search in Google Scholar
23. van der Meer-Kooistra, J. and Vosselman, E.G.J. (2000), Management control of interfirmtransactional relationships: the case of industrial renovation and maintenance, Accounting, Organizations and Society, Vol. 25, pp. 51-77.Search in Google Scholar
24. Wrightsman, L.S. (1964), Measurement of philosophies of human nature, Psychological Reports, Vol. 14 No. 3, pp. 743-51.Search in Google Scholar
25. Yee, W.M.S. and Yeung, R.M.W. (2002), Trust building in livestock farmers: an exploratory, Study,Nutrition & Food Science, Vol. 32 No. 4, pp. 137-44.Search in Google Scholar
26. Xiao, L., Guo, Z., Ambra, J., Fu, B. (2016), Building loyalty in e-commerce. Towards a multidimensional trust- based Framework for the case of China, Chungnam National University, Daejeon, South Korea 2016.10.1108/PROG-04-2016-0040Search in Google Scholar