Programme and Registration Assistants (fixed term) x 7
Programme and Registration Assistants (fixed term) x 7 ›
Closing date: 10:00 on Friday 11 February 2022
Interview dates: Thursday 24 and Friday 25 February 2022
Start date: Monday 14 March 2022
End date: Friday 10 June 2022
It all began in 1947 with eight companies – six of them from Scotland – taking a risk, turning up uninvited and performing on the 'fringe' of the inaugural Edinburgh International Festival. Over 70 years later, the Fringe has grown to become the greatest celebration of arts and culture on the planet, second only to the Olympics in terms of global ticketed events. In 2019, over 30,000 artists put on 3,841 shows in 323 venues right across Edinburgh.
The Edinburgh Festival Fringe Society is the charity that was established by artists to act as the custodian of the Fringe. We exist to support, advise and encourage everyone who wants to participate; provide information and assistance to audiences; and celebrate the Fringe and what it stands for all over the world.
We are committed to ensuring that the Fringe deepens its roots within the city, working with city communities and the education sector to address isolation and cultural exclusion. We are also keen to strengthen the Fringe's connections across the world to ensure this festival provides a global platform for creativity and freedom of expression, and the best global showcase for artists from Scotland and all over the UK.
These roles sit within the Artist Services team and exist to assist artists and street performers in the registration of their shows with the Fringe Society, prepare and proof data for the printed Fringe Programme and edfringe.com ensuring production deadlines are met, and assist in the collection of information pertinent to the accessibility and ticketing of shows.
You will perform a range of duties including:
assisting artists and street performers to register their shows using edfringeware, the Fringe Society show registration database, troubleshooting any issues as that occur
checking, following up and editing data, images, copy, adverts and enhanced performance information electronically submitted via edfringeware for inclusion in the official Fringe programme and edfringe.com
updating details of shows listed on edfringe.com
proofreading the Fringe programme after typesetting
contacting artists and venue managers regarding missing/incomplete/misleading show information and any other related queries
identifying significant and topical programme themes from registered shows for use by the Senior Management and the Media and Arts Industry teams
meeting deadlines for successfully getting shows signed off and communicated to the Box Office for all on sales
meeting deadlines for the successful publication of the Fringe programme.
Excellent English language skills.
Excellent written and verbal communication skills and proven customer service experience, with the ability to explain processes and procedures to a wide variety of artists in a confident, clear and diplomatic manner.
Methodical approach with attention to detail.
Experience of proofing.
A strong commitment to a team environment with a flexible approach to undertaking this.
Good working knowledge of Microsoft Office and the ability to learn new software quickly.
Ability to remain calm under pressure and respond promptly and effectively to fast changing priorities.
Experience of working to tight publishing/production deadlines.
Experience of checking high volumes of information.
Understanding of content management systems or databases.
Experience of working for the Edinburgh Festival Fringe.
Experience of working in a box office.
Experience of working in publishing.
Experience of data checking.
Rate of pay and hours of work
The rate of pay for this post is £350.00 per week (35 hours).
Normal hours of work are between 10:00 to 18:00 (including a one-hour unpaid lunch break) worked over five days between Monday and Sunday. Your working hours will be organised according to a rota system and two consecutive days off may not be possible. For this role we are open to discussing the possibility of flexible working. A willingness to be flexible is required as you may be asked to work additional hours in the days following registration deadlines (in mid-April and early-May) and leading up to final programme sign off at the end of the contract.
Please also note that you will be required to work over the Easter weekend (15 – 18 April) and will receive time off in lieu for any public holidays worked during that period.
Application deadline: 11th February, 2022