Netiquette refers to the rules of online courtesy. It is not very different from the normal rules of common courtesy that we uphold in any public space. The values of safety, responsibility and respect also continue to apply in the online world. However, the mode of communication is different. For example, there is less face-to-face interaction, extended lag-time response, increased use of abbreviations and emoticons. Observing and promoting netiquette helps us to create a positive online environment. On the other hand, disregarding netiquette may result in misunderstandings, miscommunication and straining of relationships. In extreme instances, it may even result in legal action taken against the offender. Tips on NetiquetteExamples of Negative BehaviourTips for studentsHow do you practise positive online behaviour?