human
I would give zero stars if I could but unfortunately that is not an option. We made a reservation at 7. We were seated promptly but time went by 5 minutes, 10 minutes, 15 minutes with no server. We had to finally flag the server down, was given water, and then did not see that person again for 15 minutes. Two parties that were seated near us came in later but had gotten their orders taken and appetizers served. It did seem like they were incredibly short staffed for a Friday night. My husband even had to remind the host that our orders hadn't been taken but I doubt the message was relayed, after all 20% gratuity is included. We left after sitting there for 30Minutes, walked down the street to a Japanese restaurant and got our food shortly thereafter.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Two parties that were seated near us came in later but had gotten their orders taken and appetizers served.', 'sentiment': 'negative'}, {'Extracted Segment': 'We were seated promptly', 'sentiment': 'positive'}, {'Extracted Segment': 'time went by 5 minutes, 10 minutes, 15 minutes with no server.', 'sentiment': 'negative'}, {'Extracted Segment': 'We had to finally flag the server down, was given water', 'sentiment': 'negative'}, {'Extracted Segment': 'then did not see that person again for 15 minutes.', 'sentiment': 'negative'}, {'Extracted Segment': "My husband even had to remind the host that our orders hadn' t been taken", 'sentiment': 'negative'}, {'Extracted Segment': 'I doubt the message was relayed, after all 20% gratuity is included.', 'sentiment': 'negative'}, {'Extracted Segment': 'We left after sitting there for 30Minutes', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'walked down the street to a Japanese restaurant and got our food shortly thereafter.', 'sentiment': 'neutral'}, {'Extracted Segment': 'Food was good.', 'sentiment': 'positive'}], 'Other': [{'Extracted Segment': 'It did seem like they were incredibly short staffed for a Friday night.', 'sentiment': 'negative'}]}}