human
I've been coming here forever but this was my first time back since covid. I am so sad. Warm white wine, small pours, limited menu options, and then the surprise 20% service fee which they don't tell you about till the end and have the nerve to say it's not the tip?!?  I worked in the service industry for years and usually tip over 20 percent but that left a bad taste and couldn't shake it. It felt shady. Not sure how I can justify going back after that experience.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "I worked in the service industry for years and usually tip over 20 percent but that left a bad taste and couldn't shake it.", 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Warm white wine', 'sentiment': 'neutral'}], 'Price and Value for Money': [{'Extracted Segment': "then the surprise 20% service fee which they don't tell you about till the end and have the nerve to say it's not the tip?!", 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': "I've been coming here forever but this was my first time back since covid.", 'sentiment': 'neutral'}, {'Extracted Segment': 'I am so sad.', 'sentiment': 'negative'}, {'Extracted Segment': 'Not sure how I can justify going back after that experience.', 'sentiment': 'negative'}]}}