human
Disappointed in the inability to use check in offer. It states free burger with purchase of one kirks burger, two sides and two drinks.

We ordered everything required, however, our drinks ordered were two beers.

Well because we ordered beers cashier did not honor it. There is no fine print that states drinks can't be alcoholic, it just states two drinks must be purchased.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Well because we ordered beers cashier did not honor it.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'We ordered everything required, however, our drinks ordered were two beers.', 'sentiment': 'neutral'}], 'Price and Value for Money': [{'Extracted Segment': 'Disappointed in the inability to use check in offer.', 'sentiment': 'negative'}, {'Extracted Segment': 'It states free burger with purchase of one kirks burger, two sides and two drinks.', 'sentiment': 'neutral'}, {'Extracted Segment': "There is no fine print that states drinks can't be alcoholic, it just states two drinks must be purchased.", 'sentiment': 'negative'}], 'Other': []}}