human
My husband and I went to celebrate our anniversary last night and enjoyed the food and drinks. Our server was so attentive and kind, and very accommodating. This is the second time we went with a reservation and were not seated until about 30min after our reservation time. The host indicated diners took longer than anticipated, however when we were seated it became clear that they were understaffed and that was likely the reason for the wait. We had chosen the grill option for our entree, but were warned by our server that the burner at our table is known to run hot. We ended up having to ask to switch tables because there was no way to cook the meat without oil splattering everywhere. In talking to the host as we left, it became clear that management is aware of that table and continues to seat people there. I cannot imagine if we had had kids with us, and they got hit by the oil splatter. When an issue like that is made known, management should no longer seat people there until it is repaired since it can be a safety issue. Again, our server was amazing and the food was great, it just seems like management needs to step up and work a little harder to keep things running smoothly. We would likely return but for dessert only.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Our server was so attentive and kind, and very accommodating.', 'sentiment': 'positive'}, {'Extracted Segment': 'Again, our server was amazing and the food was great, it just seems like management needs to step up and work a little harder to keep things running smoothly.', 'sentiment': 'mixed'}, {'Extracted Segment': 'This is the second time we went with a reservation and were not seated until about 30min after our reservation time.', 'sentiment': 'negative'}, {'Extracted Segment': 'The host indicated diners took longer than anticipated, however when we were seated it became clear that they were understaffed and that was likely the reason for the wait.', 'sentiment': 'mixed'}], 'Food Quality': [{'Extracted Segment': 'My husband and I went to celebrate our anniversary last night and enjoyed the food and drinks.', 'sentiment': 'positive'}], 'Ambience': [], 'Other': [{'Extracted Segment': 'I cannot imagine if we had had kids with us, and they got hit by the oil splatter.', 'sentiment': 'negative'}, {'Extracted Segment': 'We would likely return but for dessert only.', 'sentiment': 'mixed'}]}}