human
Had asked Manager to do something for my girlfriends birthday and nothing was done. Very disappointing, as that was why we were there. 
Also, was not informed of the service fee on the bill. Luckily I caught it, otherwise, I would have doubled tipped for our dinner.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Had asked Manager to do something for my girlfriends birthday and nothing was done.', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': 'Also, was not informed of the service fee on the bill.', 'sentiment': 'negative'}, {'Extracted Segment': 'Luckily I caught it, otherwise, I would have doubled tipped for our dinner.', 'sentiment': 'neutral'}], 'Other': [{'Extracted Segment': 'Very disappointing, as that was why we were there.', 'sentiment': 'negative'}]}}