human
My husband and I decided to go for happy hour early on a Friday night. Drinks and food were very good. What was odd though was the service. Our hostess was the heroine of the place but I donÃ¢ÂÂt think she was getting credit for how hard she was working. She seated us and gave us instructions on how to order using the electronic buzzer at our table. Our waiter took our drink order and delivered them but we never saw him again until we buzzed for our bill. Meanwhile our hostess was bringing out each of our entrees, clearing the tables around us, and seating people. We were never asked how our food was, never got extra water, etc. Waiters would pick up the bills with the money but not one extra plate or platter....the poor hostess was doing it all. The restaurant was filling up fast and it was time to go so we did. I wanted to thank the hostess but she was just too busy.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Our hostess was the heroine of the place but I donÃ¢Â\x80Â\x99t think she was getting credit for how hard she was working.', 'sentiment': 'negative'}, {'Extracted Segment': 'She seated us and gave us instructions on how to order using the electronic buzzer at our table.', 'sentiment': 'neutral'}, {'Extracted Segment': 'Our waiter took our drink order and delivered them but we never saw him again until we buzzed for our bill.', 'sentiment': 'negative'}, {'Extracted Segment': 'Meanwhile our hostess was bringing out each of our entrees, clearing the tables around us, and seating people.', 'sentiment': 'positive'}, {'Extracted Segment': 'We were never asked how our food was, never got extra water, etc.', 'sentiment': 'negative'}, {'Extracted Segment': 'Waiters would pick up the bills with the money but not one extra plate or platter....the poor hostess was doing it all.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Drinks and food were very good.', 'sentiment': 'positive'}], 'Other': [{'Extracted Segment': 'My husband and I decided to go for happy hour early on a Friday night.', 'sentiment': 'neutral'}, {'Extracted Segment': 'The restaurant was filling up fast and it was time to go so we did.', 'sentiment': 'neutral'}]}}