human
After 20 years of living nearby and hearing about this restaurant we finally decided to go, with high expectations. Immediately we fell in love with the eclectic, dark decor. Bizarre, blingy, mid evil But our love soon turned to disgust.The server was less than friendly and even worse at her job. The table would not heat up and it took forever for her to get the cheese pot started. Coming back 3 times saying, "ah we'll just let it sit awhile longer." Not asking if we wanted another drink, no apologies, nothing. Once it was hot and the cheese was prepared, it was delicious. (bacon, swiss, wine) We didn't get the pre-fixe and are happy after reading other reviews about how sub par the salad course has become. When the cheese course was taken away, all the dirty silverware was left on the table and only the dishes the food was in were taken away. We had free range buffalo and ostrich. As soon as the meats were put in front of us I said, "That looks like it's been marinated in Teriyaki." Sure enough, the buffalo was in strong, salty Teriyaki sauce. The one marinade it just can't stomach. When I send it back we ask if it's marinated and she says yes, most meats are. (There's no mention of this anywhere on the menu.) But that she DIDN'T KNOW which were marinated in what and didn't give any inclination that she cared. I also asked what the orange veg was on the veggie plate. She says that it's sweet potato but not to bother trying to cook it, it wouldn't be ready even if you left it sit for an hour on the cooker. Ummm k.A few minutes later the manager comes and implies that there would be a lot of 'wording' added to the menu if the marinades were all listed. WHAT?! First of all, if you've seen this menu you would know that it is already overwhelming and hard to decipher. Secondly, if I'm going to a restaurant to be served raw, exotic meat WHY would I want it (or expect it ) to be marinated in Teriyaki?! It was as if they had never heard this complaint before. After being sure I didn't want another meat dish I ask what was on the veggie platter, was it full of the uncookable, inedible sweet potatoes. He said yes and other veg as well as TOFU. OK, I like tofu generally. But there was NO MENTION of tofu on the menu either. It said 'mixed vegetables'. Are they assuming because you want veggies that you automatically must love and desire tofu as well? Odd. The service got even worse after that. Our server never came back again, sending random people over to clear the table, leave the bill and then collect it.Great service can make up for a lot of problems. Here it just makes it that much worse.By the way, we asked if there was a chef or cook of any kind in the 'kitchen' and there is not. Only preppers and dishwashers. This makes sense, seeing as there are no cooked items on the menu but a little strange non the less.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'The server was less than friendly and even worse at her job.', 'sentiment': 'negative'}, {'Extracted Segment': 'Not asking if we wanted another drink, no apologies, nothing.', 'sentiment': 'negative'}, {'Extracted Segment': "When we send it back we ask if it's marinated and she says yes, most meats are. (There's no mention of this anywhere on the menu.)", 'sentiment': 'negative'}, {'Extracted Segment': 'The service got even worse after that. Our server never came back again.', 'sentiment': 'negative'}, {'Extracted Segment': 'It took forever for her to get the cheese pot started.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Once it was hot and the cheese was prepared, it was delicious. (bacon, swiss, wine)', 'sentiment': 'positive'}, {'Extracted Segment': 'The buffalo was in strong, salty Teriyaki sauce.', 'sentiment': 'negative'}], 'Price and Value for Money': [], 'Ambience': [{'Extracted Segment': 'Immediately we fell in love with the eclectic, dark decor. Bizarre, blingy, mid evil ', 'sentiment': 'positive'}], 'Other': [{'Extracted Segment': "By the way, we asked if there was a chef or cook of any kind in the 'kitchen' and there is not. Only preppers and dishwashers.", 'sentiment': 'negative'}]}}