human
A few years ago I posted a scathing review of the Grandview restaurant because of two successive visits with very rude treatment by the hostess. We received an offer from the owner or manager, not sure, to come up for another visit. We declined.

We did end up trying again this year. We took a party of 9 of our company's board members for a late night dinner. Had a great time. Someone in the parking area moved other limo's around to get everyone safely parked. Inside we were finally treated like customers, rather than a bother (Previous visits). We were seated an hour late, due to the slow crowd, but were given a complimentary bottle of a nice wine. The hostess, different than before, was sweet. The bartender, during our wait, was terrific. When finally seated we were treated very well.

The dinners were much better than several years ago. The service was impeccable. We were very happy that our dinner guests were treated in this manner. When the bill came I forgot that there was a gratuity automatically included for this size of party. I tipped very generously. We left and we were all very pleased.

A few weeks later we received the monthly statement for my credit card. The numbers from the receipt and the credit card statement did not match...
gpt
{'overall_sentiment': 'positive', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "Someone in the parking area moved other limo's around to get everyone safely parked.", 'sentiment': 'positive'}, {'Extracted Segment': 'The hostess, different than before, was sweet.', 'sentiment': 'positive'}, {'Extracted Segment': 'The bartender, during our wait, was terrific.', 'sentiment': 'positive'}, {'Extracted Segment': 'When finally seated we were treated very well.', 'sentiment': 'positive'}, {'Extracted Segment': 'We were seated an hour late, due to the slow crowd.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'The dinners were much better than several years ago.', 'sentiment': 'positive'}], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': 'A few years ago I posted a scathing review of the Grandview restaurant because of two successive visits with very rude treatment by the hostess.', 'sentiment': 'negative'}, {'Extracted Segment': 'We received an offer from the owner or manager, not sure, to come up for another visit. We declined.', 'sentiment': 'neutral'}, {'Extracted Segment': 'A few weeks later we received the monthly statement for my credit card. The numbers from the receipt and the credit card statement did not match...', 'sentiment': 'negative'}]}}