human
We have been long term customers of La Fondue. We had a problem with the quality of the fish a couple of years ago and we didn't go back for a couple of years after that, mostly because the manager was really rude about it. We tried La Fondue again recently. The quality of the food was fine this time, but the waitress was not. She made a suggestion about our order that turned out to be less food for the same money, and then was extremely defensive when we asked about it. She was more interested in insisting she was right than in making sure we were happy. For a bill of $520 for 6 people (including 2 glasses of wine total), it isn't worth it. They are arrogant and cannot accept the slightest criticism. We won't go back again.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'the manager was really rude about it.', 'sentiment': 'negative'}, {'Extracted Segment': 'She made a suggestion about our order that turned out to be less food for the same money, and then was extremely defensive when we asked about it.', 'sentiment': 'negative'}, {'Extracted Segment': 'She was more interested in insisting she was right than in making sure we were happy.', 'sentiment': 'negative'}, {'Extracted Segment': 'They are arrogant and cannot accept the slightest criticism.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'We had a problem with the quality of the fish a couple of years ago', 'sentiment': 'negative'}, {'Extracted Segment': 'The quality of the food was fine this time, but...', 'sentiment': 'neutral'}], 'Price and Value for Money': [{'Extracted Segment': "For a bill of $520 for 6 people (including 2 glasses of wine total), it isn't worth it.", 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'We tried La Fondue again recently.', 'sentiment': 'neutral'}, {'Extracted Segment': "We won't go back again.", 'sentiment': 'negative'}]}}