human
I went here for my birthday and was very disappointed. Unfriendly, perfunctory waitress who gave a hasty and confusing explanation of the menu and did not elaborate when we were clearly struggling to understand. We had a toddler with us and asked if we could get a highchair, booster, or even some kind of cushion for her, but were met with a borderline hostile 'no'. The waitress did not ask us what fondue cooking method we wanted, but just gave us the grill by default. We didn't even know we could have opted to cook the meat in broth, which I would have preferred, until we heard another waitress asking a different table what they wanted.The food itself was good but overpriced for the serving sizes. The first two courses came pretty promptly but the chocolate course took a while, and by that point we were ready to leave. Too bad the bill included a fixed 20% service fee.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Unfriendly, perfunctory waitress who gave a hasty and confusing explanation of the menu and did not elaborate when we were clearly struggling to understand.', 'sentiment': 'negative'}, {'Extracted Segment': "We had a toddler with us and asked if we could get a highchair, booster, or even some kind of cushion for her, but were met with a borderline hostile 'no'.", 'sentiment': 'negative'}, {'Extracted Segment': 'The first two courses came pretty promptly but the chocolate course took a while, and by that point we were ready to leave.', 'sentiment': 'neutral'}], 'Food Quality': [{'Extracted Segment': 'The food itself was good.', 'sentiment': 'positive'}], 'Price and Value for Money': [{'Extracted Segment': 'The food itself was good but overpriced for the serving sizes.', 'sentiment': 'negative'}, {'Extracted Segment': 'Too bad the bill included a fixed 20% service fee.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'I went here for my birthday and was very disappointed.', 'sentiment': 'negative'}]}}