human
everything was great except they didn't seat us for over an hour after our reservations. We had an appointment at 8 on a wed night and we weren't at our table until well after 9:00pm with no compensation. so that was disappointing but everything else was great as always.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'so that was disappointing but everything else was great as always.', 'sentiment': 'negative'}, {'Extracted Segment': "everything was great except they didn't seat us for over an hour after our reservations.", 'sentiment': 'mixed'}, {'Extracted Segment': "We had an appointment at 8 on a wed night and we weren't at our table until well after 9:00pm with no compensation.", 'sentiment': 'negative'}], 'Food Quality': [], 'Price and Value for Money': [], 'Ambience': [], 'Other': []}}