human
Went to Flights with my all-grown-up daughter after seeing Terry Fator. Different venue, different parking lot, which means that we got to the restaurant at exactly 10 p.m. The hours stated on Yelp says they're open until 11, so when the hostess said the kitchen had just closed, I was frantic - and we were really, really hungry.They were so gracious to let us come in and order anyway, so we tried to figure out some things that would be less taxing for the staff, and we also ordered less than we could handle. We settled on a Mushroom Aioli Flatbread and the Stix Flight to share. The flatbread was really delicious. Unfortunately, the chicken portion in the Stix flight wasn't cooked, and the steak was nearly raw, too. Our wonderful server let us order the Salads Flight instead, and we enjoyed that.So why four stars? Because this was my second visit to Flights, and I know that it would have been different if the kitchen hadn't already been closed. The decor is delightful, the service was incredibly wonderful, and I wish every restaurant had that little gizmo that lets you press a button to call the server, order dessert, or get your check. Great customer service is worth everything.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'They were so gracious to let us come in and order anyway, so we tried to figure out some things that would be less taxing for the staff, and we also ordered less than we could handle.', 'sentiment': 'positive'}, {'Extracted Segment': 'Our wonderful server let us order the Salads Flight instead, and we enjoyed that.', 'sentiment': 'positive'}], 'Food Quality': [{'Extracted Segment': 'We settled on a Mushroom Aioli Flatbread and the Stix Flight to share.', 'sentiment': 'neutral'}, {'Extracted Segment': 'The flatbread was really delicious.', 'sentiment': 'positive'}, {'Extracted Segment': "Unfortunately, the chicken portion in the Stix flight wasn't cooked, and the steak was nearly raw, too.", 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': 'The decor is delightful, the service was incredibly wonderful, and I wish every restaurant had that little gizmo that lets you press a button to call the server, order dessert, or get your check.', 'sentiment': 'positive'}], 'Other': [{'Extracted Segment': 'So why four stars?', 'sentiment': 'neutral'}, {'Extracted Segment': "Because this was my second visit to Flights, and I know that it would have been different if the kitchen hadn't already been closed.", 'sentiment': 'negative'}, {'Extracted Segment': 'Great customer service is worth everything.', 'sentiment': 'positive'}]}}