human
First time we came here (late one night), we got seated fast, food came out fast and fresh, and had great service. Second time we didn't even get seated and it was not during a rush/peak hour (there was only 3 of us, by the way). We even looked around to see if maybe there just weren't tables available but that wasn't the case at all. Stood at the little entrance podium for about 10mins, several servers passed us, zero acknowledged or offered to seat us. We left and got Thai instead. Might try to come back a third time and see if we get lucky? We'll see.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'First time we came here (late one night), we got seated fast, food came out fast and fresh, and had great service.', 'sentiment': 'positive'}, {'Extracted Segment': "Second time we didn't even get seated and it was not during a rush/peak hour (there was only 3 of us, by the way).", 'sentiment': 'negative'}, {'Extracted Segment': 'Stood at the little entrance podium for about 10mins, several servers passed us, zero acknowledged or offered to seat us.', 'sentiment': 'negative'}], 'Price and Value for Money': [], 'Ambience': [{'Extracted Segment': "We even looked around to see if maybe there just weren't tables available but that wasn't the case at all.", 'sentiment': 'neutral'}], 'Other': [{'Extracted Segment': 'We left and got Thai instead.', 'sentiment': 'negative'}, {'Extracted Segment': 'Might try to come back a third time and see if we get lucky?', 'sentiment': 'neutral'}, {'Extracted Segment': "We'll see.", 'sentiment': 'neutral'}]}}