human
We (party of 2) waited for an hour, returned, and they told us it would be another hour! What the heck. Why tell us that then? Terrible. I've never experienced that before.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'We (party of 2) waited for an hour, returned, and they told us it would be another hour!', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': "I've never experienced that before.", 'sentiment': 'negative'}]}}