human
Kirks moved locations to across the street and they still can't cook a simple burger or a grilled cheese correctly.

It's truly remarkable! How can the grilled cheese be burnt on the outside yet uncooked on the inside? Never seen something like that. I would be embarrassed to serve this to someone!

Three stars for them replacing my meal. I drove back to get it replaced, they did replace it but that's truly embarrassing for that cook. Waste of a drive for me. The manager felt bad.

The tater tots are over cooked too.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "Three stars for them replacing my meal. I drove back to get it replaced, they did replace it but that's truly embarrassing for that cook. Waste of a drive for me.", 'sentiment': 'mixed'}, {'Extracted Segment': 'The manager felt bad.', 'sentiment': 'positive'}], 'Food Quality': [{'Extracted Segment': "Kirks moved locations to across the street and they still can't cook a simple burger or a grilled cheese correctly.", 'sentiment': 'negative'}, {'Extracted Segment': "It's truly remarkable! How can the grilled cheese be burnt on the outside yet uncooked on the inside? Never seen something like that. I would be embarrassed to serve this to someone!", 'sentiment': 'negative'}, {'Extracted Segment': 'The tater tots are over cooked too.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': "We did a take out order and they probably knew we wouldn't see it until we got home.", 'sentiment': 'negative'}]}}