human
When making a reservation online or in person they don't prompt you or ask if you want to sit inside of outside. For a restaurant where the whole ambience is outdoors it should be assumed that reservations are made for outdoors. When we arrived, even with a reservation, they made us wait an hour to get seated outside and were told that our reservation didn't have a request for outdoor seating. I find that absolutely ridiculous.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'When we arrived, even with a reservation, they made us wait an hour to get seated outside...', 'sentiment': 'negative'}, {'Extracted Segment': "were told that our reservation didn't have a request for outdoor seating.", 'sentiment': 'neutral'}], 'Other': [{'Extracted Segment': 'I find that absolutely ridiculous.', 'sentiment': 'negative'}]}}