human
My husband and I have been coming here 25 years, and changes over the years have generally been positive. Once our kids turned four, we began visiting almost weekly, spending $200 to $250 and sometimes more for each visit.Not now. New ownership, bad changes. They are now inflexible about ordering and substitutions, they have changed their wine list, they have reduced the meat portions on the feasts, and service is much slower. The new bread is incompatible with the fondue flavors. They are stringent about extra dippers for chocolate fondue. The flaming tortoise allows you to roast marshmallows, but they do not bring enough marshmallows for the table. Previously they knew what we liked and brought extras without being asked. No longer. We have discussed our concerns, but they don't care. The most telling thing is that whereas previously, it was difficult to get a dinner reservation after 4:30 and before 9:00 on a Thursday through Saturday, every time slot is available. I now know why.For this amount of money, spent on a meal you cook yourself, I expect flexibility and great service. We got neither. I will spend my money elsewhere.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'They are now inflexible about ordering and substitutions ', 'sentiment': 'negative'}, {'Extracted Segment': 'Previously they knew what we liked and brought extras without being asked. No longer.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'The new bread is incompatible with the fondue flavors.', 'sentiment': 'negative'}, {'Extracted Segment': 'They have reduced the meat portions on the feasts ', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': 'Once our kids turned four, we began visiting almost weekly, spending $200 to $250 and sometimes more for each visit. For this amount of money, spent on a meal you cook yourself, I expect flexibility and great service. We got neither.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'I now know why.', 'sentiment': 'neutral'}, {'Extracted Segment': 'I will spend my money elsewhere.', 'sentiment': 'negative'}]}}