human
Terrible and rude service - they brought out cold food and coffee. When we asked them to warm it up they said we have to eat it cold because they 'don't have a microwave'
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Terrible and rude service', 'sentiment': 'negative'}, {'Extracted Segment': "they said we have to eat it cold because they 'don't have a microwave'", 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'brought out cold food', 'sentiment': 'negative'}, {'Extracted Segment': 'When we asked them to warm it up they said...', 'sentiment': 'negative'}], 'Price and Value for Money': [], 'Ambience': [], 'Other': []}}