human
They were so nice during a CRAZY Mother's Day brunch. We tried to go somewhere nearby and it was too packed, but what a happy turn of events. I called a few times asked if they are taking walk ins. I talked to Michelle and she said they were booked tight, but if we hurry she can squeeze us in. Once we got there my mom checked in under me and Michelle had immediately remembered the call. So sweet it made my mom feel very special. Thank you! Also our server Tai was awesome! He check on us constantly and event comped our bottomless mimosas because they way he explained the special confused my mom. He was so kind to take responsibility for the miscalculation when really the deal from a management perspective makes no sense ($5 more for an upgrade?! Super confusing). Over all happy with food and service though. Highly recommend.
gpt
{'overall_sentiment': 'positive', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "They were so nice during a CRAZY Mother's Day brunch.", 'sentiment': 'positive'}, {'Extracted Segment': 'So sweet it made my mom feel very special.', 'sentiment': 'positive'}, {'Extracted Segment': 'Michelle had immediately remembered the call.', 'sentiment': 'positive'}, {'Extracted Segment': 'Tai was awesome!', 'sentiment': 'positive'}, {'Extracted Segment': 'He check on us constantly', 'sentiment': 'positive'}, {'Extracted Segment': 'He comped our bottomless mimosas because they way he explained the special confused my mom.', 'sentiment': 'neutral'}], 'Food Quality': [{'Extracted Segment': 'Over all happy with food', 'sentiment': 'positive'}], 'Price and Value for Money': [{'Extracted Segment': '($5 more for an upgrade?! Super confusing).', 'sentiment': 'negative'}], 'Ambience': [], 'Other': [{'Extracted Segment': 'I called a few times asked if they are taking walk ins.', 'sentiment': 'neutral'}, {'Extracted Segment': 'We tried to go somewhere nearby and it was too packed', 'sentiment': 'negative'}]}}