human
Service fell absolutely short of what we expected, we ordered individually as their new covid policy has everyone doing. We sat down as a table of 4 and only 3 of got our meals it took 1 FULL hour to receive the meal after everyone had already eaten. Stephanie the manager was terrible help after explaining our frustration we never got any sort of apology she gave an attitude as if the food being late was our fault. I'm very disappointedly we brought friends from out of town eat here
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Service fell absolutely short of what we expected, we ordered individually as their new covid policy has everyone doing.', 'sentiment': 'negative'}, {'Extracted Segment': 'Stephanie the manager was terrible help after explaining our frustration we never got any sort of apology she gave an attitude as if the food being late was our fault.', 'sentiment': 'negative'}, {'Extracted Segment': 'We sat down as a table of 4 and only 3 of got their meals it took 1 FULL hour to receive the meal after everyone had already eaten.', 'sentiment': 'negative'}], 'Food Quality': [], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': "I'm very disappointedly we brought friends from out of town eat here", 'sentiment': 'negative'}]}}