human
We have come to La Fondue on and off for over 20 years. I have to say that this was the worst experience so far, at this point I question if I will go back. Bottom line is the following:* Service: Nice young man, but would disappear for long periods, we had to ask for him or ask other help to assist us on several occasions.* Remodel: I like the updated interior, but its still too dark. When customers have to use mobile phones to see if there food is cooked you think that would be a clue to management? It's been like this for years now guys, come on. We had a party of 6, they squeezed us into a booth. That space was really tight for 6 people and not comfortable.* Cooking: We had a couple issues. We selected hot oil and grill cooking methods. After 30 mins, the hot oils still had not heated up enough to cook on. After several attempts, we re-located our waiter and he swapped it out for another grill. The back burner (where the hot oil was) still had issues heating, it took forever, and we ended up with one grill super-hot and the other barely functional. The other issue with cooking (besides the light) is that with redesigned booths, the seats are both low and soft (you really sink in). You basically end up not being able to see the food on the grill fully. I'm 6' tall, and I would have to stand up in order to see and check on what I was grilling.* The quality of the ingredients were fine, the portions were acceptable also, and if we requested additional food that was provided.Honestly, this use to be a fun place to go for a different experience, but for the $$$ I expect a comfortable space, and not to have to go through a huge hassle to cook my food. It did not use to be this way and when I couple that with service issues, I really see La Fondue on the downhill side of what used to be a good place to eat.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Nice young man. would disappear for long periods, we had to ask for him or ask other help to assist us on several occasions', 'sentiment': 'negative'}, {'Extracted Segment': 'After 30 mins, the hot oils still had not heated up enough to cook on', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'The quality of the ingredients were fine', 'sentiment': 'positive'}], 'Price and Value for Money': [], 'Ambience': [{'Extracted Segment': 'I like the updated interior, but its still too dark', 'sentiment': 'negative'}, {'Extracted Segment': 'We had a party of 6, they squeezed us into a booth. That space was really tight for 6 people and not comfortable', 'sentiment': 'negative'}], 'Other': []}}