human
We eat here often. Food is good and fresh and the staff is friendly. Unfortunately, the staff is not knowledgeable about the menu items. I have asked a couple of questions and I have heard other diners ask questions about menu items and each time the staff (not always the same person) answers with either The description is on the menu, or, I'm not really sure and no effort is made to find out the answer. We will return but will not rely on the staff for food descriptions or recommendations.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'the staff is friendly.', 'sentiment': 'positive'}, {'Extracted Segment': 'Unfortunately, the staff is not knowledgeable about the menu items.', 'sentiment': 'negative'}, {'Extracted Segment': "each time the staff (not always the same person) answers with either The description is on the menu, or, I'm not really sure", 'sentiment': 'neutral'}, {'Extracted Segment': 'no effort is made to find out the answer.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Food is good and fresh', 'sentiment': 'positive'}], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': 'I have asked a couple of questions and I have heard other diners ask questions about menu items', 'sentiment': 'neutral'}]}}