human
Disappointing. Loved Kirk's, but new owners sucks. For many years Kirk's handed out punch cards. Just because the business traded hands, doesn't mean they shouldn't honor those. But the new owners refuse. Works for me, then I refuse to come back haha. Good luck.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "Loved Kirk' s, but new owners sucks.", 'sentiment': 'negative'}, {'Extracted Segment': "Just because the business traded hands, doesn't mean they shouldn't honor those.", 'sentiment': 'neutral'}, {'Extracted Segment': 'the new owners refuse.', 'sentiment': 'negative'}], 'Food Quality': [], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': 'Disappointing.', 'sentiment': 'negative'}, {'Extracted Segment': "For many years Kirk' s handed out punch cards.", 'sentiment': 'neutral'}, {'Extracted Segment': 'Works for me, then I refuse to come back haha.', 'sentiment': 'positive'}, {'Extracted Segment': 'Good luck.', 'sentiment': 'neutral'}]}}