human
Wanted to try for the first time on October 30th. and lady upfront did not validate my place on the waiting list. Straight up told us that we would not be notified via text or through the app because she was not going to put us on waiting list because they had 3 large groups coming. Disappointed.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'lady upfront did not validate my place on the waiting list.', 'sentiment': 'negative'}, {'Extracted Segment': 'Straight up told us that we would not be notified via text or through the app because she was not going to put us on waiting list because they had 3 large groups coming.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'Wanted to try for the first time on October 30th.', 'sentiment': 'neutral'}, {'Extracted Segment': 'Disappointed.', 'sentiment': 'negative'}]}}