human
Customer service was not it. Our server Angelina followed us out of the restaurant and demanded for a bigger tip. We gave her our card after minutes of her pressuring us (intoxicated) and charged us $1 and some change so we can add a bigger tip, but we decided to not do so due to her demanding attitude. Couple days later bank account showed that she charged herself $40 without consent. That is fraud! Would not go again. Would not recommend.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Customer service was not it.', 'sentiment': 'negative'}, {'Extracted Segment': 'Our server Angelina followed us out of the restaurant and demanded for a bigger tip.', 'sentiment': 'negative'}, {'Extracted Segment': 'We gave her our card after minutes of her pressuring us (intoxicated) and charged us $1 and some change so we can add a bigger tip...', 'sentiment': 'negative'}, {'Extracted Segment': '...but we decided to not do so due to her demanding attitude.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'Couple days later bank account showed that she charged herself $40 without consent.', 'sentiment': 'negative'}, {'Extracted Segment': 'That is fraud! Would not go again. Would not recommend.', 'sentiment': 'negative'}]}}