human
Incredible customer service!!!Came here right at the closing time on a Sunday night to meet a friend who was already waiting inside. I asked if they were closed for the night or if they could make a cappuccino and one of the baristas informed me that they already cleaned out the espresso machine, etc., and closed the register. I was a bit bummed and I guess the young man behind the coffee bar noticed my desperate need for a hot beverage and offered to make me my drink even though they were closed. So he started the whole thing up again, ground some coffee and made an awesome capp. To top things off, he even asked me if I preferred my coffee wet or dry. Now THAT's what I call a barista. Awesome in a cup.
gpt
{'overall_sentiment': 'positive', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Incredible customer service!!!', 'sentiment': 'positive'}, {'Extracted Segment': 'one of the baristas informed me that they already cleaned out the espresso machine, etc., and closed the register.', 'sentiment': 'neutral'}, {'Extracted Segment': 'the young man behind the coffee bar noticed my desperate need for a hot beverage and offered to make me my drink even though they were closed.', 'sentiment': 'positive'}, {'Extracted Segment': 'So he started the whole thing up again, ground some coffee and made an awesome capp.', 'sentiment': 'positive'}], 'Other': [{'Extracted Segment': 'Came here right at the closing time on a Sunday night to meet a friend who was already waiting inside.', 'sentiment': 'neutral'}]}}