human
you wouldn't believe the response I got from the management team to my previous review about a gift certificate that was "well, expired, by 3 days". got it. totally unreasonable expectation on my part. please disregard my posts guys. apparently I am an unreasonable person.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'you wouldn\'t believe the response I got from the management team to my previous review about a gift certificate that was "well, expired, by 3 days". got it. totally unreasonable expectation on my part. please disregard my posts guys. apparently I am an unreasonable person.', 'sentiment': 'negative'}]}}