human
Aye carumba!!!!! We came here with family and our elder FIL excited to finally eat sushi! But just so much wrong with this one. The QR dining app code doesn't allow you to add on items so you get charged a crazy high fee each time you order even one item. So let's say you submit your order for sushi or apps, but then later need a second drink, bam astronomical service fee is added each time. And then you remain hungry and need another roll, bam new service fee. It was absurd and when you have guests with you, it's even more complicated. But it doesn't end there, when the food finally arrived at our table (very late mind you) the host told us we have about 10 minutes to leave because they are closing!! This was not ok, since the delay was on their end for bringing out the food, then you're going to rush us- especially when we ordered so many items an hour before their closing time. I can understand if we rolled in there last minute and ordered 10 items, but that's not what happened. The servers literally dropped the plates at the farthest end of the table, even tho each order had a name tied to it (something they ask in their app of you but don't actually use). We fully support business during the pandemic and get the service fees but this was like stealing from customers that don't know better, especially when you're with older family who has little to no tech knowledge. We waited until the end to form an opinion and trust us when we say: we wanted this to be our new go-to for group dinners. Sadly it will not be. It was horrible, on top of it all... the food was so-so. Take your overpriced service fees on each order and go to Nobu. I'm not kidding you will pay less. We paid less at Nobu the week after. Especially since some of the dishes we ordered appeared as knockoffs of Nobu (eh hem looking at you: Jalapeño yellowtail here was thickly sliced which takes away from the dish entirely). True story.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "The servers literally dropped the plates at the farthest end of the table, even tho each order had a name tied to it (something they ask in their app of you but don't actually use).", 'sentiment': 'negative'}, {'Extracted Segment': 'the food finally arrived at our table (very late mind you)', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'The food was so-so', 'sentiment': 'neutral'}, {'Extracted Segment': 'some of the dishes we ordered appeared as knockoffs of Nobu (eh hem looking at you: Jalapeño yellowtail here was thickly sliced which takes away from the dish entirely)', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': "the QR dining app code doesn't allow you to add on items so you get charged a crazy high fee each time you order even one item", 'sentiment': 'negative'}, {'Extracted Segment': "take your overpriced service fees on each order and go to Nobu. I'm not kidding you will pay less.", 'sentiment': 'negative'}], 'Ambience': [], 'Other': []}}