human
Nice restaurant to go for a special occasion -such as a date, a birthday, a family celebration. It can be pricy - but it is a good experience and the service at the table was very friendly and efficient.I choose to put only 3 starts because of our bad experience with the unusual long wait for our table of 6 - almost 1 hour- and the way it have been handled by the manager, a young lady, during this evening.A reservation have been made for 6:15pm January 1st 2019, and we made sure to be right on time.After almost 45 minutes, and a couple of reminders that we were waiting, we discovered from our helpless young host that our table was not even ready because the occupants were still enjoying their fondue desert. We asked for some explanations. Finally, we were offered 2 separated tables and a glass of water. We said no, and we waited almost 15 more minutes.In one hour, we saw 12 people, who arrived after us, being sited, included a table of 5, We enjoyed very much diner and company and we paid the bill, which mentioned nothing about our wait. OK.As we left, around 10:15pm, my friend's husband stopped anyway at the counter, behind where a young lady, I assume the manager, was sitting. He juste mentioned to her his disappointment about the wait and the fact that no gesture have been made.As the young lady began to argue with him about the offer of 2 separated tables and a glass of water, my friend's husband stopped the conversation and began to go to the door where we were all waiting. As he turned his back away from the counter, I saw this young lady, still sitting on her stool, legs crossed, starting a conversation with one of the waiter - I may be wrong [if it is the case, my apology], but at this time it was obvious that she was rolling her eyes, making face and bad comments about my friend's husband - and behind his back.At this point, I decided to go to the counter, to tell mention that her behavior was neither appropriate, neither professional.So, I am very sorry that this diner ended on such an unpleasant note and for this reason, I give 3 stars.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'the service at the table was very friendly and efficient', 'sentiment': 'positive'}, {'Extracted Segment': 'we asked for some explanations. Finally, we were offered 2 separated tables and a glass of water.', 'sentiment': 'negative'}, {'Extracted Segment': 'As he turned his back away from the counter, I saw this young lady, still sitting on her stool, legs crossed, starting a conversation with one of the waiter', 'sentiment': 'negative'}, {'Extracted Segment': 'I decided to go to the counter, to tell mention that her behavior was neither appropriate, neither professional.', 'sentiment': 'negative'}, {'Extracted Segment': 'I choose to put only 3 starts because of our bad experience with the unusual long wait for our table of 6 - almost 1 hour', 'sentiment': 'negative'}, {'Extracted Segment': 'After almost 45 minutes, and a couple of reminders that we were waiting ', 'sentiment': 'negative'}], 'Food Quality': [], 'Price and Value for Money': [{'Extracted Segment': 'It can be pricy', 'sentiment': 'neutral'}], 'Ambience': [], 'Other': []}}