human
Taking off 2 star because of rudeness. I love this place and their sandwiches and have been a customer for 30 years. I ordered and was told 20 minutes. At 25 minutes, I asked about my sandwich because I had an appointment. The cashier or "sandwich na_i" think Seinfeld. Said loudly, yea not ready, yea everyone has places to be. I think this is completely rude.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "The cashier or 'sandwich na_i' think Seinfeld.", 'sentiment': 'negative'}, {'Extracted Segment': 'Said loudly, yea not ready, yea everyone has places to be.', 'sentiment': 'negative'}, {'Extracted Segment': 'I ordered and was told 20 minutes.', 'sentiment': 'neutral'}], 'Food Quality': [{'Extracted Segment': 'I love this place and their sandwiches and have been a customer for 30 years.', 'sentiment': 'positive'}], 'Price and Value for Money': [{'Extracted Segment': 'Taking off 2 star because of rudeness.', 'sentiment': 'negative'}]}}