human
We had reservations for 2 at 6:30 last Thursday and she gave us a table out on the front patio. I asked for a table inside the restaurant and she said those tables were fully booked. So we were taken to the back patio that had a table surrounded by 3 heaters. It was so hot, even the table was hot to the touch! Finally they gave us a table indoors because there was a "cancelation". We were there for an 1.5 hours and there were four tables that were not used. It costs so much money to eat here and this experience soured it for us.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'I asked for a table inside the restaurant and she said those tables were fully booked.', 'sentiment': 'negative'}, {'Extracted Segment': "Finally they gave us a table indoors because there was a 'cancelation'.", 'sentiment': 'neutral'}, {'Extracted Segment': 'We were there for an 1.5 hours and there were four tables that were not used.', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': 'It costs so much money to eat here and this experience soured it for us.', 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': 'So we were taken to the back patio that had a table surrounded by 3 heaters.', 'sentiment': 'negative'}, {'Extracted Segment': 'It was so hot, even the table was hot to the touch!', 'sentiment': 'negative'}]}}