human
Food was good. View was beautiful. But the service was really bad that night. There was a big group that ruined the whole ambience because they were being obnoxiously loud and the staff didn't really do anything to keep them in check. 

Our server started off well but started to pay less attention to us as the night progressed. Waited 20 min to get a dessert menu and another 30 min for it to be on my table. Then I had to wait another 15 min to get my card back after paying. 

As someone who has worked in the food/service industry for over a 2 decades I'm pretty patient when it comes to waiting and extremely understanding when wait times are a little longer than usual. 

This was supposed to be a memorable experience for my wife's birthday. Sucks that it didn't turn out that way.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'the service was really bad that night.', 'sentiment': 'negative'}, {'Extracted Segment': "staff didn't really do anything to keep them in check.", 'sentiment': 'negative'}, {'Extracted Segment': 'Our server started off well but started to pay less attention to us as the night progressed.', 'sentiment': 'negative'}, {'Extracted Segment': 'Waited 20 min to get a dessert menu and another 30 min for it to be on my table. Then I had to wait another 15 min to get my card back after paying.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Food was good.', 'sentiment': 'positive'}], 'Price and Value for Money': [], 'Ambience': [{'Extracted Segment': 'View was beautiful.', 'sentiment': 'positive'}, {'Extracted Segment': 'There was a big group that ruined the whole ambience because they were being obnoxiously loud', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': "As someone who has worked in the food/ service industry for over a 2 decades I'm pretty patient when it comes to waiting and extremely understanding when wait times are a little longer than usual.", 'sentiment': 'neutral'}, {'Extracted Segment': "This was supposed to be a memorable experience for my wife's birthday. Sucks that it didn't turn out that way.", 'sentiment': 'negative'}]}}