human
I was extremely excited to come check this place out! I'm a local here in Vegas and my 1st impression was horrible. My husband was trying to ask the ladies at check in how to make reservations or if we needed reservations, they completely ignored him he asked over 3 times. Finally gave up!!! We won't be back due to the lack of customer service at check in!!
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'My 1st impression was horrible.', 'sentiment': 'negative'}, {'Extracted Segment': 'My husband was trying to ask the ladies at check in how to make reservations or if we needed reservations, they completely ignored him he asked over 3 times.', 'sentiment': 'negative'}, {'Extracted Segment': "We won't be back due to the lack of customer service at check in!!", 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'I was extremely excited to come check this place out!', 'sentiment': 'positive'}, {'Extracted Segment': "I'm a local here in Vegas", 'sentiment': 'neutral'}, {'Extracted Segment': 'Finally gave up!!!', 'sentiment': 'negative'}]}}