human
We had not been to LaFondue in a few years, and were looking forward to the fun of Fonduing. Unfortunately things have really changed at this restaurant. We saw our waitress at the very beginning, and if you forgot to order something, like a cocktail or more soda well good luck with that. A refresh of water would have been nice too, but she was just gone. They could use a water server. Our secondary server who explained everything was the best part of the experience, though he also never refreshed our waters. The meal was supposed to start with a salad which we didn't get, but did enjoy the cheese fondue starter. Next came the meat, so we enquired about when the salad would come. Our waitress was a tad put out and asked us if then we did not want the meat at the moment which I thought was odd because we clearly had missed a course, and alas we did get our salads which were very good. The meat and veggies are no longer a fondue but fried in a pan. There's little beef offering other than the exotic meats which are heavily pre-flavored with various sauces. When we roasted our vegetables at the end we found she had turned off the heat, so I guess that's their way of saying you're done. The bill was the biggest surprise with a 20% service charge, which apparently goes to the front and back staff as the waitress explained it was not a tip but a post-COVID charge. So for poor service and sub par food our total was $800+ for 6 people (one a child). Two weeks prior we had eaten at a very nice restaurant in Pebble Beach with excellent food, service and ambiance - it was $200 less than LaFondue. We'll never come back here.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'We saw our waitress at the very beginning', 'sentiment': 'neutral'}, {'Extracted Segment': 'if you forgot to order something, like a cocktail or more soda well good luck with that. A refresh of water would have been nice too, but she was just gone.', 'sentiment': 'negative'}, {'Extracted Segment': 'Our waitress was a tad put out and asked us if then we did not want the meat at the moment', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'the cheese fondue starter.', 'sentiment': 'positive'}, {'Extracted Segment': 'The salads which were very good.', 'sentiment': 'positive'}, {'Extracted Segment': 'The meat and veggies are no longer a fondue but fried in a pan.', 'sentiment': 'negative'}, {'Extracted Segment': "There's little beef offering, other than the exotic meats which are heavily pre-flavored with various sauces.", 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': 'Our total was $800+ for 6 people (one a child).', 'sentiment': 'negative'}, {'Extracted Segment': 'Two weeks prior we had eaten at a very nice restaurant in Pebble Beach with excellent food, service and ambiance - it was $200 less than LaFondue.', 'sentiment': 'negative'}], 'Ambience': [], 'Other': [{'Extracted Segment': 'The bill was the biggest surprise with a 20% service charge, which apparently goes to the front and back staff as the waitress explained it was not a tip but a post-COVID charge.', 'sentiment': 'negative'}]}}