human
Excellent food and fairly extensive menu. Wine only and a few beers. Fairly poor service. Had to wait a long time to be seated. Everyone who passed me by while standing at the podium said 'I'll be right back' but no one showed. After finally being seated, I was asked if I wanted regular or sparkling water, but was subsequently informed that there was no sparkling. I asked for a beer but was told that they had no Italian beer. Subsequently, a different waiter brought me an Italian beer. After the appetizer was served, I asked for bread and butter which never showed up until after the main course was finished. When the main course was served, I asked for pepper and grated cheese. While I waited and the meal was cooling down, I finally had to get up myself and go into the restaurant and asked again--it finally showed up when the pasta was cold. While the food was very good, the lack of good or at least adequate service was pathetic and made for a less than thrilling experience.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Fairly poor service.', 'sentiment': 'negative'}, {'Extracted Segment': "Everyone who passed me by while standing at the podium said 'I'll be right back' but no one showed.", 'sentiment': 'negative'}, {'Extracted Segment': 'Subsequently, a different waiter brought me an Italian beer.', 'sentiment': 'neutral'}, {'Extracted Segment': 'After the appetizer was served, I asked for bread and butter which never showed up until after the main course was finished.', 'sentiment': 'negative'}, {'Extracted Segment': 'When the main course was served, I asked for pepper and grated cheese.', 'sentiment': 'neutral'}, {'Extracted Segment': 'While I waited and the meal was cooling down, I finally had to get up myself and go into the restaurant and asked again--it finally showed up when the pasta was cold.', 'sentiment': 'negative'}, {'Extracted Segment': 'Had to wait a long time to be seated.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Excellent food', 'sentiment': 'positive'}, {'Extracted Segment': 'I asked for a beer but was told that they had no Italian beer.', 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': 'Wine only and a few beers.', 'sentiment': 'neutral'}, {'Extracted Segment': 'After finally being seated, I was asked if I wanted regular or sparkling water, but was subsequently informed that there was no sparkling.', 'sentiment': 'negative'}]}}