human
If I can give it zero stars I would. My family came in to celebrate our mom getting this job, but the experience here was nothing of a celebration. We went on a Wednesday where it wasn't even packed, we were standing for about 15 minutes before even being seated. Our waiter looked like he wasn't happy which made our service a lot worse. Our waiter took FOREVER to give us our drinks, and never came back to fill our drink either, so we were left without refills for about 30 minutes. I was personally dying of thirst. There was also a couple next to us who were arguing very loud, which made an awkward environment. Service was bad and very slow. Everyone else in the restaurant were being treated and served a lot better than us. Not sure if it was because we were a Hispanic family of 6 coming into a high end restaurant or their servers just hated working there. 

On top of that, our food was mediocre at best. Nothing special. The only good thing was the view of San Jose, everything else was terrible. Horrible service, mediocre food equals a bad experience. I DO NOT RECOMMEND. Save your money and go somewhere that'll make you're money's worth.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "Our waiter looked like he wasn't happy which made our service a lot worse.", 'sentiment': 'negative'}, {'Extracted Segment': 'Our waiter took FOREVER to give us our drinks, and never came back to fill our drink either, so we were left without refills for about 30 minutes.', 'sentiment': 'negative'}, {'Extracted Segment': 'We were standing for about 15 minutes before even being seated.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'our food was mediocre at best. Nothing special.', 'sentiment': 'negative'}], 'Price and Value for Money': [], 'Ambience': [{'Extracted Segment': 'There was also a couple next to us who were arguing very loud, which made an awkward environment.', 'sentiment': 'negative'}, {'Extracted Segment': 'The only good thing was the view of San Jose.', 'sentiment': 'positive'}], 'Other': []}}