human
Long time coffee drinker here. Very confused as to why this place has the rating that it has when the coffee is so watered down, not the least bit strong at all. I got both the banana mocha and raspberry mocha and was incredibly underwhelming. There was absolutely no banana flavor. I don't know if they do this for all their drinks but they basically had the mocha and coffee mix ready made in a jug and poured it into our cups with a bit of syrup. So, it's not freshly brewed like you've advertised? Okay. I thought Starbucks was bad and impersonal but this place has taken the cake. Los Gatos deserves a much better coffee joint esp in such a high traffic area.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'I thought Starbucks was bad and impersonal but this place has taken the cake.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Very confused as to why this place has the rating that it has when the coffee is so watered down, not the least bit strong at all.', 'sentiment': 'negative'}, {'Extracted Segment': 'I got both the banana mocha and raspberry mocha and was incredibly underwhelming.', 'sentiment': 'negative'}, {'Extracted Segment': 'There was absolutely no banana flavor.', 'sentiment': 'negative'}, {'Extracted Segment': "I don' know if they do this for all their drinks but they basically had the mocha and coffee mix ready made in a jug and poured it into our cups with a bit of syrup.", 'sentiment': 'negative'}, {'Extracted Segment': "So, it' s not freshly brewed like you've advertised?", 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'Long time coffee drinker here.', 'sentiment': 'neutral'}]}}