human
Honestly it felt like we got ripped off. We have always loved La Fondue but an $800 bill for 5 people is ridiculous. They charged us a service charge that was 20% of our bill and it didn't even specifically tip our servers so we had to leave even more if we wanted to say thank you to our servers. The worst part about the service charge, besides it being astronomically 20%, was they never told us about it. It wasn't in the menu or anywhere. It just looks like something they tried to hide on our bill and then they took taxes on it too. Ridiculous. 

Our other complaint was we can't cook in oil anymore. We still wanted to fondue so we chose the broth and had serious concerns it was hot enough to cook chicken properly. 

Unfortunately we regret going there and feel like we were ripped off. We will not be back.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "They charged us a service charge that was 20% of our bill and it didn't even specifically tip our servers so we had to leave even more if we wanted to say thank you to our servers.", 'sentiment': 'negative'}, {'Extracted Segment': "The worst part about the service charge, besides it being astronomically 20%, was they never told us about it. It wasn't in the menu or anywhere.", 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': "Our other complaint was we can't cook in oil anymore.", 'sentiment': 'neutral'}, {'Extracted Segment': 'We still wanted to fondue so we chose the broth and had serious concerns it was hot enough to cook chicken properly.', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': 'Honestly it felt like we got ripped off. We have always loved La Fondue but an $800 bill for 5 people is ridiculous.', 'sentiment': 'negative'}, {'Extracted Segment': 'It just looks like something they tried to hide on our bill and then they took taxes on it too. Ridiculous.', 'sentiment': 'negative'}], 'Other': []}}