human
I finally heard back from the restaurant after 3 weeks of emails. It was ONE line. "We we sorry for your experience but we will not be providing a refund". This email was as if a robot responded  no details, no heart, no explanation. It felt like it had been sent out to hundreds of people over time. These owners should have stayed at a chain restaurant (melting pot) because that's what they have become.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'I finally heard back from the restaurant after 3 weeks of emails.', 'sentiment': 'neutral'}, {'Extracted Segment': 'It was ONE line. "We we sorry for your experience but we will not be providing a refund".', 'sentiment': 'negative'}, {'Extracted Segment': 'This email was as if a robot responded  no details, no heart, no explanation.', 'sentiment': 'negative'}, {'Extracted Segment': 'It felt like it had been sent out to hundreds of people over time.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': "These owners should have stayed at a chain restaurant (melting pot) because that's what they have become.", 'sentiment': 'negative'}]}}