human
Really ZERO stars if I could. We checked in to be seated for our reservation and said we would wait for a shaded table, there was a two-top table open and after 5 minutes we asked if we could sit at that table. We were seated and they immediately gave us glasses and poured ice water. After 20minutes without further acknowledgement we decided to leave. Kudos for the busser who was the only one attentive and immediately bussed the table upon patrons leaving.It's great Burlingame has numerous restaurants and it was a quiet Sunday after the Fourth holiday.Management get with it!
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'We were seated and they immediately gave us glasses and poured ice water.', 'sentiment': 'positive'}, {'Extracted Segment': 'After 20 minutes without further acknowledgement we decided to leave.', 'sentiment': 'negative'}, {'Extracted Segment': 'Kudos for the busser who was the only one attentive and immediately bussed the table upon patrons leaving.', 'sentiment': 'positive'}, {'Extracted Segment': 'Management get with it!', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'Really ZERO stars if I could.', 'sentiment': 'negative'}, {'Extracted Segment': "It's great Burlingame has numerous restaurants and it was a quiet Sunday after the Fourth holiday.", 'sentiment': 'neutral'}]}}