human
The overall experience was great. We come to La Fondue at least 4 times a year. It is up there in the price range but worth the amount. I would say the only thing that was lacking this time was the service. It was actually terrible. The waiters and waitresses are usually the best but this last time the waitress seemed like she didn' t know the restaurant at all. I asked for specific things on the menu and she didn' t bring them. I had to ask another waitress for it. There were many other things that were not usual with our experience there but I don' t have enough space to tell it here. At the end she ran my credit card twice for over $540.00 and didn' t tell me. Other than that, the night was good.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'I would say the only thing that was lacking this time was the service.', 'sentiment': 'negative'}, {'Extracted Segment': 'It was actually terrible.', 'sentiment': 'negative'}, {'Extracted Segment': "The waiters and waitresses are usually the best but this last time the waitress seemed like she didn' t know the restaurant at all.", 'sentiment': 'negative'}, {'Extracted Segment': "I asked for specific things on the menu and she didn' t bring them.", 'sentiment': 'negative'}, {'Extracted Segment': 'I had to ask another waitress for it.', 'sentiment': 'neutral'}, {'Extracted Segment': "At the end she ran my credit card twice for over $540.00 and didn' t tell me.", 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': 'It is up there in the price range but worth the amount.', 'sentiment': 'positive'}], 'Ambience': [], 'Other': [{'Extracted Segment': "There were many other things that were not usual with our experience there but I don' t have enough space to tell it here.", 'sentiment': 'neutral'}, {'Extracted Segment': 'I had to find out from my bank.', 'sentiment': 'negative'}, {'Extracted Segment': 'The overall experience was great.', 'sentiment': 'positive'}]}}