human
Good, not great wouldve given them 3 or 4 stars if they had been upfront about extra charges they put on our final bill we got 4 glasses of wine come to find out on our bill they charged us a "open on premium wine" No where on the menu does it indicate that any of the wines we chose had a premium open fee and our waiter did not tell us that either when we picked the wine.. Not only that but our pasta entrees came luke warm and tasted like raw pasta  The crostinis and cheese was great but our meal was ruined by the cold entrees and secret fees We wont be coming here again.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'our waiter did not tell us that either when we picked the wine.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Not only that but our pasta entrees came luke warm and tasted like raw pasta', 'sentiment': 'negative'}, {'Extracted Segment': 'The crostinis and cheese was great but our meal was ruined by the cold entrees and secret fees', 'sentiment': 'mixed'}], 'Price and Value for Money': [{'Extracted Segment': 'Good, not great wouldve given them 3 or 4 stars if they had been upfront about extra charges they put on our final bill', 'sentiment': 'negative'}, {'Extracted Segment': 'No where on the menu does it indicate that any of the wines we chose had a premium open fee', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'We wont be coming here again.', 'sentiment': 'negative'}]}}