human
The food wasn't that great. Customer service started off very poor, Randy turned it around and was awesome for my family to make it a great experience.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Customer service started off very poor', 'sentiment': 'negative'}, {'Extracted Segment': 'Randy turned it around and was awesome for my family to make it a great experience.', 'sentiment': 'positive'}], 'Food Quality': [{'Extracted Segment': "The food wasn't that great.", 'sentiment': 'negative'}], 'Price and Value for Money': [], 'Ambience': [], 'Other': []}}