human
The experience and food were great but the service was such a downer. Our waitress, Chelsea, did NOT want to be there. She was extremely bothered if you asked a question or needed assistance. Before our dessert fondue, we asked for extra cream puffs, cookie dough and rice Kristina treats. SheÃ¢ÂÂt even look at us and said ok. After we sat there for 10 minutes with our chocolate ready to eat in front of us, she returned with all the wrong items. Not one item was correct so she returned another 10 minutes later. When people are paying over $600 for a meal, you would hope the service would be great. We would of tipped her much less but she racked on an automatic service charge. Perhaps thatÃ¢ÂÂs why she knows she doesnÃ¢ÂÂt have to treat customers well? Such a shame.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Our waitress, Chelsea, did NOT want to be there.', 'sentiment': 'negative'}, {'Extracted Segment': 'She was extremely bothered if you asked a question or needed assistance.', 'sentiment': 'negative'}, {'Extracted Segment': 'SheÃ¢Â\x80Â\x99t even look at us and said ok.', 'sentiment': 'negative'}, {'Extracted Segment': 'We would of tipped her much less but she racked on an automatic service charge.', 'sentiment': 'negative'}, {'Extracted Segment': 'Perhaps thatÃ¢Â\x80Â\x99s why she knows she doesnÃ¢Â\x80Â\x99t have to treat customers well?', 'sentiment': 'negative'}, {'Extracted Segment': 'After we sat there for 10 minutes with our chocolate ready to eat in front of us, she returned with all the wrong items.', 'sentiment': 'negative'}, {'Extracted Segment': 'Not one item was correct so she returned another 10 minutes later.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'The experience and food were great but the service was such a downer.', 'sentiment': 'mixed'}, {'Extracted Segment': 'Before our dessert fondue, we asked for extra cream puffs, cookie dough and rice Kristina treats.', 'sentiment': 'neutral'}], 'Price and Value for Money': [{'Extracted Segment': 'When people are paying over $600 for a meal, you would hope the service would be great.', 'sentiment': 'mixed'}]}}