human
Rude female hostess! We told her we had six people. She said "ok, let me get you a table and there is an 18% gratuity on the bill" so we said "okay just a second" (to make sure it was okay with the rest of our party).... we turn around and tell her that we were fine with that. She then a says "oh it will be 20 minutes.". She did it on purpose cause we were unsure of the gratuity. Completely rude! I told her I knew what she was doing and to just forget it! Over 70% of the tables were open!
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Rude female hostess!', 'sentiment': 'negative'}, {'Extracted Segment': "We told her we had six people. She said 'ok, let me get you a table and there is an 18% gratuity on the bill' so we said 'okay just a second'", 'sentiment': 'neutral'}, {'Extracted Segment': '...we turn around and tell her that we were fine with that.', 'sentiment': 'positive'}, {'Extracted Segment': "She then says 'oh it will be 20 minutes.'", 'sentiment': 'negative'}, {'Extracted Segment': 'She did it on purpose cause we were unsure of the gratuity.', 'sentiment': 'negative'}, {'Extracted Segment': 'Completely rude!', 'sentiment': 'negative'}, {'Extracted Segment': 'I told her I knew what she was doing and to just forget it!', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'Over 70% of the tables were open!', 'sentiment': 'neutral'}]}}