human
Trying to frequent local businesses. We have gone to Kirks for years even during covid. Not sure what changed in the past 2 months but something is amiss. Service incredibly bad. We order online, are advised of a time for our order to be picked up. Go to pick up at designated time and wait 45-60minutes beyond pick up time. Giving up. Not going back.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Service incredibly bad.', 'sentiment': 'negative'}, {'Extracted Segment': 'Go to pick up at designated time and wait 45-60minutes beyond pick up time.', 'sentiment': 'negative'}], 'Food Quality': [], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': 'Not sure what changed in the past 2 months but something is amiss.', 'sentiment': 'negative'}, {'Extracted Segment': 'We order online, are advised of a time for our order to be picked up.', 'sentiment': 'neutral'}, {'Extracted Segment': 'Giving up. Not going back.', 'sentiment': 'negative'}]}}