human
Couldn't be more disappointed! Went for Mother's Day, made reservations and no one told us that it was a fixed $110 per person meal. So we thought ok it must be pretty good. Was told that we can't get bread as they didn't make enough. Table next to us was told that as well. After asking the manager he said it was ok. Then the bus boy that said no kept apologizing to us over the bread & saying it wasn't his fault. It was so awkward! Another waitress was trying to give us the wrong order which was meant for another table. Appetizer was one cold ravioli and the steak was not cooked as requested with cold shrimp on top. Everyone around us was saying the same thing. We paid and couldn't wait to get out of that weird place. Great view but horrible service/management.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'After asking the manager he said it was ok.', 'sentiment': 'neutral'}, {'Extracted Segment': "Then the bus boy that said no kept apologizing to us over the bread & saying it wasn't his fault.", 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Appetizer was one cold ravioli and the steak was not cooked as requested with cold shrimp on top.', 'sentiment': 'negative'}, {'Extracted Segment': 'Another waitress was trying to give us the wrong order which was meant for another table.', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': "Couldn't be more disappointed! Went for Mother's Day, made reservations and no one told us that it was a fixed $110 per person meal.", 'sentiment': 'negative'}, {'Extracted Segment': 'My $300 meal in the end felt like a complete rip off.', 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': 'It was so awkward!', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': "We paid and couldn't wait to get out of that weird place.", 'sentiment': 'negative'}]}}