human
I have really enjoyed La fondue in the past, but tonight we had a reservation for my birthday. I've been really looking forward to it. My partner booked the reservation in advance and received a voicemail day of saying that they had technical difficulties and were cancelling our reservation. I assume they double booked us. All the voicemail said is that we could call back and reschedule for another time. I'm really sad and hope the business reaches out to mediate this issue.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'My partner booked the reservation in advance and received a voicemail day of saying that they had technical difficulties and were cancelling our reservation.', 'sentiment': 'negative'}, {'Extracted Segment': 'I assume they double booked us.', 'sentiment': 'negative'}, {'Extracted Segment': 'All the voicemail said is that we could call back and reschedule for another time.', 'sentiment': 'neutral'}], 'Food Quality': [], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': 'I have really enjoyed La fondue in the past, but tonight we had a reservation for my birthday.', 'sentiment': 'positive'}, {'Extracted Segment': "I've been really looking forward to it.", 'sentiment': 'positive'}, {'Extracted Segment': "I'm really sad and hope the business reaches out to mediate this issue.", 'sentiment': 'negative'}]}}