human
Ilya, the General Manager, and his staff at the Grandview, remind me of when I was a child and restaurants catered to the patrons - and dining was an experience. Something special.
The service is stellar and the food is outstanding.  The venue is a little plain ... but the views are spectacular and the "vibe" is awesome.
This is a little piece of heaven - and they do everything right.

An example - Last night we had dinner there - which was marvelous..  When we got home my husband realized he had lost his 18K white gold chain.  After searching the car and the house, at 10:30 PM we called the Grandview to ask them to keep an eye out for it...  In 15 minutes they called to say they had searched the parking lot and found the chain... Thank you Allen (Maitre D') for taking the time and effort to look for it!

Now THAT is great service!

Treat yourself to this amazing place!
gpt
{'overall_sentiment': 'positive', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Ilya, the General Manager, and his staff at the Grandview, remind me of when I was a child and restaurants catered to the patrons - and dining was an experience. Something special.', 'sentiment': 'positive'}, {'Extracted Segment': 'This is a little piece of heaven - and they do everything right.', 'sentiment': 'positive'}, {'Extracted Segment': "An example - Last night we had dinner there - which was marvelous..  When we got home my husband realized he had lost his 18K white gold chain.  After searching the car and the house, at 10:30 PM we called the Grandview to ask them to keep an eye out for it...  In 15 minutes they called to say they had searched the parking lot and found the chain... Thank you Allen (Maitre D') for taking the time and effort to look for it!", 'sentiment': 'positive'}, {'Extracted Segment': 'Now THAT is great service!', 'sentiment': 'positive'}], 'Food Quality': [{'Extracted Segment': 'food is outstanding.', 'sentiment': 'positive'}], 'Price and Value for Money': [], 'Ambience': [{'Extracted Segment': "The venue is a little plain ... but the views are spectacular and the 'vibe' is awesome.", 'sentiment': 'mixed'}], 'Other': [{'Extracted Segment': 'Treat yourself to this amazing place!', 'sentiment': 'positive'}]}}