human
A bit disappointed with Flights. This place was so highly rated and the theme was so creative, I came in expecting a lot more than what we got. Let's start with the fact that we waited 10 minutes for our waitress to come and take our drink order. The food was just average and the portions were really small so the value just wasn't there in my opinion. They also forgot one of the items we ordered and offered to make it quickly after we complained. The 3 drinks for $10 is a popular option and the only thing worth coming here for. On top of not being very attentive the server had her mask below her nose the entire time and I saw her grabbing the tops of straws with her bare hands - not very sanitary during a pandemic! I personally will not be returning to Flights.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'They also forgot one of the items we ordered and offered to make it quickly after we complained.', 'sentiment': 'negative'}, {'Extracted Segment': "Let's start with the fact that we waited 10 minutes for our waitress to come and take our drink order.", 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'The food was just average', 'sentiment': 'neutral'}], 'Price and Value for Money': [{'Extracted Segment': 'The 3 drinks for $10 is a popular option and the only thing worth coming here for.', 'sentiment': 'positive'}, {'Extracted Segment': "the portions were really small so the value just wasn't there in my opinion", 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': 'On top of not being very attentive the server had her mask below her nose the entire time and I saw her grabbing the tops of straws with her bare hands - not very sanitary during a pandemic!', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'A bit disappointed with Flights.', 'sentiment': 'negative'}, {'Extracted Segment': 'This place was so highly rated and the theme was so creative, I came in expecting a lot more than what we got.', 'sentiment': 'neutral'}]}}