human
My daughter and her husband recommended this as a "different" venue to celebrate a late Valentine dinner. The ratings reflect my opinions; my wife was more impressed than I was and my daughter really likes it apparently. I had not remembered how to order flowers for the table which has worked well for me on previous bookings. I entered the request during the reservation process where it asked for special instructions. We arrived at the restaurant and there were no flowers. The manageress apologized when I complained but that did not make up for the loss of ambiance I had wanted for the evening. She admitted she should ahve called to say they could not accommodate me but too late!
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'The manageress apologized when I complained but that did not make up for the loss of ambiance I had wanted for the evening.', 'sentiment': 'negative'}, {'Extracted Segment': 'She admitted she should have called to say they could not accommodate me but too late!', 'sentiment': 'negative'}], 'Food Quality': [], 'Ambience': [{'Extracted Segment': 'We arrived at the restaurant and there were no flowers.', 'sentiment': 'negative'}]}}