human
This place is expensive for customers but their policies are cheap. Horrible customer service. They will bring limited dippers and charge for extras. I was astounded by this policy so I emailed the La Fondue and was shocked by their rude response.Overall their cheese and chocolate fondue is great but I will never be back because the rude customer service diminishes the enjoyment. If you do plan to go skip the meat; it is expensive and tough (plus you have to cook it yourself so chances are it will be over-cooked).
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Horrible customer service.', 'sentiment': 'negative'}, {'Extracted Segment': 'I was shocked by their rude response.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Overall their cheese and chocolate fondue is great ', 'sentiment': 'positive'}], 'Price and Value for Money': [{'Extracted Segment': 'This place is expensive for customers but their policies are cheap.', 'sentiment': 'negative'}, {'Extracted Segment': 'If you do plan to go skip the meat; it is expensive and tough (plus you have to cook it yourself so chances are it will be over-cooked).', 'sentiment': 'negative'}], 'Other': []}}