human
So, so disappointed. I'm thinking Cafe Riace must have new ownership.

I can't even begin to tell you how bad our service was, the food, which used to be spectacular, you could tell was the same recipes, but tasted reheated. First bite was too hot to eat and middle was literally cold like out of a refrigerator.

The service was just awful and they tried to charge us for an extra bottle of wine, so check your check. 

We ordered a bottle of sparkling water with our starters, sat there thirsty through dinner and then after reminding them four times, someone came to drop it at the table after we sat there with our reheated, cold in the middle dinners for 20 minutes thirsty. No one asked how our food was, so we weren't even given the option to send it back. The extra bottle of wine on the bill was the topper on a terrible evening.

This Silicon Valley treasure has been ruined. So, so sad.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "So, so disappointed. I'm thinking Cafe Riace must have new ownership.", 'sentiment': 'negative'}, {'Extracted Segment': 'The service was just awful', 'sentiment': 'negative'}, {'Extracted Segment': "No one asked how our food was, so we weren't even given the option to send it back.", 'sentiment': 'negative'}, {'Extracted Segment': 'We ordered a bottle of sparkling water with our starters, sat there thirsty through dinner', 'sentiment': 'negative'}, {'Extracted Segment': 'then after reminding them four times, someone came to drop it at the table after we sat there with our reheated, cold in the middle dinners for 20 minutes thirsty.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': "I can't even begin to tell you how bad our service was, the food, which used to be spectacular, you could tell was the same recipes, but tasted reheated.", 'sentiment': 'negative'}, {'Extracted Segment': 'First bite was too hot to eat and middle was literally cold like out of a refrigerator.', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': 'they tried to charge us for an extra bottle of wine, so check your check.', 'sentiment': 'negative'}, {'Extracted Segment': 'The extra bottle of wine on the bill was the topper on a terrible evening.', 'sentiment': 'negative'}], 'Ambience': [], 'Other': []}}