human
The food here was just ok. It's placement in the mall does diminish the atmosphere. The service was definitely not great. They also "required" a reservation even though they had empty tables everywhere and we were easily able to get a reservation while we stood there. Just seemed over the top at lunchtime. Drinks were good, but the food was definitely overrated. They are onto something here but they need to work on food quality and service if they are going to make it great.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'The service was definitely not great.', 'sentiment': 'negative'}, {'Extracted Segment': 'They also "required" a reservation even though they had empty tables everywhere and we were easily able to get a reservation while we stood there.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'The food here was just ok.', 'sentiment': 'neutral'}, {'Extracted Segment': 'Drinks were good, but the food was definitely overrated.', 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': "It's placement in the mall does diminish the atmosphere.", 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'Just seemed over the top at lunchtime.', 'sentiment': 'neutral'}]}}