human
Went the night before St. Patrick's Day for Irish Coffee and they had no Irish Whiskey (yes, this is a bar and no Whiskey the night before St. Patty's Day). They made it with Scottish Whiskey and it was TERRIBLE. We added Bailey's but it didn't help the yucky taste. They also used Cool Whip, I kid you not! The bar tender was very inexperienced and the mgr. did try to help but it was terrible and they still charged me $57 for 3 Irish coffee's and a coffee. I will NOT go back to Flights because they should have just given us a refund for an admitted fail on their part.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "The bar tender was very inexperienced and the mgr. did try to help but it was terrible and they still charged me $57 for 3 Irish coffee's and a coffee.", 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'They made it with Scottish Whiskey and it was TERRIBLE.', 'sentiment': 'negative'}, {'Extracted Segment': "We added Bailey's but it didn't help the yucky taste.", 'sentiment': 'negative'}, {'Extracted Segment': 'They also used Cool Whip, I kid you not!', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': 'I will NOT go back to Flights because they should have just given us a refund for an admitted fail on their part.', 'sentiment': 'negative'}]}}