human
According to the girl in the front they weren't taking walk ins anymore, Only reservations I jump online to make a reservation for 8:30pm. Then she comes out with 8:30pm is last call. We just wanted some drinks. She says she could sit us at the bar. Says I'll be back maybe I could sit you at a table. Comes back and says my 'manager' said they can't take anymore food or drink orders!!! When they still had an open reservation for 9:30 pm!!
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "According to the girl in the front they weren't taking walk ins anymore, Only reservations I jump online to make a reservation for 8:30pm", 'sentiment': 'negative'}, {'Extracted Segment': 'Then she comes out with 8:30pm is last call. We just wanted some drinks.', 'sentiment': 'negative'}, {'Extracted Segment': "She says she could sit us at the bar. Says I'll be back maybe I could sit you at a table", 'sentiment': 'neutral'}, {'Extracted Segment': "Comes back and says my 'manager' said they can't take anymore food or drink orders!!! When they still had an open reservation for 9:30 pm!!", 'sentiment': 'negative'}]}}