human
After reading so many great reviews I feel like I must have been to a different restaurant. We were completely underwhelmed with everything. Food was ok. Service was awful. We waited for our server for awhile, and the service light was pressed multiple times. When she arrived she told us she didn't have the watch to connect to and not to use the button. She didn't explain or offer the free champagne listed on the menu. Once we ordered we didn't see her again until we wanted the check. Very inattentive and as it was our first time we were hoping for more interaction/explanation. For the menu, the 3 flight idea sounded awesome but when runners would drop off the plate, they'd leave. No explanation of which item was which. We had to go back to the menu, that I had to ask to keep, so we could see what we were eating. Could've taken 20 seconds and explained which one was which, especially for the empanadas as they look identical and no way to know what was inside. The fact that the staff let two kids play in the middle of the floor while people had to walk around them didn't help the ambiance. Loved the concept, had potential, but won't be returning.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Service was awful.', 'sentiment': 'negative'}, {'Extracted Segment': 'We waited for our server for awhile, and the service light was pressed multiple times.', 'sentiment': 'negative'}, {'Extracted Segment': "When she arrived she told us she didn't have the watch to connect to and not to use the button.", 'sentiment': 'neutral'}, {'Extracted Segment': "She didn't explain or offer the free champagne listed on the menu.", 'sentiment': 'negative'}, {'Extracted Segment': "Once we ordered we didn't see her again until we wanted the check.", 'sentiment': 'negative'}, {'Extracted Segment': 'Very inattentive and as it was our first time we were hoping for more interaction/explanation.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Food was ok.', 'sentiment': 'neutral'}, {'Extracted Segment': "For the menu, the 3 flight idea sounded awesome but when runners would drop off the plate, they'd leave. No explanation of which item was which.", 'sentiment': 'negative'}, {'Extracted Segment': 'We had to go back to the menu, that I had to ask to keep, so we could see what we were eating.', 'sentiment': 'neutral'}, {'Extracted Segment': "Could've taken 20 seconds and explained which one was which, especially for the empanadas as they look identical and no way to know what was inside.", 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': "The fact that the staff let two kids play in the middle of the floor while people had to walk around them didn't help the ambiance.", 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'After reading so many great reviews I feel like I must have been to a different restaurant.', 'sentiment': 'neutral'}]}}