human
Not quite sure what all the high reviews are about.I have been wanting to go here for a while and with my San Jose days numbered, I wanted to get in. I have tried to get a reservation late in the day on Sat for Sat night several times - always denied.  I called about noon on this past Saturday and Voila, a table for 2 at 7pm. BINGO.(and by the time we ate and left the place still was 1/2 empty so not quite sure what is going on ...do they just save loads of tables for walk ins?We ordered a bottle of wine and the following:1.  The mixed crostini - fine2.  Mushroom ravioli - Meh - not very much mushroom flavor3. Gorgonzola salad - okay4. Sfogliatelli (dessert) - this was my favorite of the things we ordered - but unfortunately it was not heated all the way throughWe left after 100+ and not full or very satisfied.  Service was fine - but our table was very wobbly, we pointed it out and it was never addressed.  We sat in the side room, I think maybe I might have enjoyed it more if I sat at the bar.Glad I went, will not be back.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Service was fine', 'sentiment': 'positive'}, {'Extracted Segment': 'I have tried to get a reservation late in the day on Sat for Sat night several times - always denied.  I called about noon on this past Saturday and Voila, a table for 2 at 7pm. BINGO.', 'sentiment': 'neutral'}, {'Extracted Segment': 'We left after 100+ and not full or very satisfied', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'The mixed crostini - fine', 'sentiment': 'positive'}, {'Extracted Segment': 'Mushroom ravioli - Meh - not very much mushroom flavor', 'sentiment': 'negative'}, {'Extracted Segment': 'Gorgonzola salad - okay', 'sentiment': 'neutral'}, {'Extracted Segment': 'Sfogliatelli (dessert) - this was my favorite of the things we ordered - but unfortunately it was not heated all the way through', 'sentiment': 'mixed'}], 'Price and Value for Money': [], 'Ambience': [{'Extracted Segment': 'We sat in the side room, I think maybe I might have enjoyed it more if I sat at the bar.', 'sentiment': 'neutral'}], 'Other': [{'Extracted Segment': 'Not quite sure what all the high reviews are about', 'sentiment': 'negative'}, {'Extracted Segment': 'do they just save loads of tables for walk ins?', 'sentiment': 'neutral'}]}}