human
Had a mostly good experience here. My friend got us a reservation which said to check in in an hour. We got there and they said it's gonna be a wait but they had 'no idea how long' it was quite odd how the hostesses were acting. One came out and hunched over like she was not caring at all and said while rolling her eyes "I have no idea how long I just came out here". Very uncomfortable waiting experience for everyone. After waiting another hour after our reservation time we got seated. Our waitress was awesome ! She was super sweet and accommodating. The owner came out to apologize for the wait. He recognized the issues with the hostess situations without us saying anything. I think he had a good idea of the issues they are having. It was nice of him to specially apologize instead of just a general "sorry". It was very helpful to our experience. We sat outside and it was so nice. Comfy seating. My tips would be to have more veggie options that could also be made vegan. There was nothing I could sub out cheese or meat on because it was the main part of the dish. Also get your hostesses a better idea of time and attitude. That's the first impression and we almost left because of it. Glad we stayed though because it was a fun experience but I'm not dying to go back anytime soon.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "One came out and hunched over like she was not caring at all and said while rolling her eyes 'I have no idea how long I just came out here'. Very uncomfortable waiting experience for everyone.", 'sentiment': 'negative'}, {'Extracted Segment': 'Our waitress was awesome ! She was super sweet and accommodating.', 'sentiment': 'positive'}, {'Extracted Segment': 'The owner came out to apologize for the wait. He recognized the issues with the hostess situations without us saying anything.', 'sentiment': 'neutral'}, {'Extracted Segment': "They said it's gonna be a wait but they had 'no idea how long'. After waiting another hour after our reservation time we got seated.", 'sentiment': 'negative'}], 'Food Quality': [], 'Price and Value for Money': [], 'Ambience': [{'Extracted Segment': 'We sat outside and it was so nice. Comfy seating.', 'sentiment': 'positive'}], 'Other': [{'Extracted Segment': 'My tips would be to have more veggie options that could also be made vegan. There was nothing I could sub out cheese or meat on because it was the main part of the dish.', 'sentiment': 'negative'}, {'Extracted Segment': "Also get your hostesses a better idea of time and attitude. That's the first impression and we almost left because of it.", 'sentiment': 'negative'}]}}