human
Poor service. Took my fiancã¢ here for his birthday. The waiter got our order wrong so my fiancã¢s entree came out with our appetizers and my entree was not going to be made. They kindly held the order back while we ate our appetizers and then the entrees came out. However my fiancã¢s entree had nuts, which he is allergic to. I informed them on the reservation and to the waiter of his nut allergy and they still brought us his entree with nuts on it. Luckily we noticed them before he ate it. So my entree sat there cold while we waited for them to remake his. Not an enjoyable experience. The food was good and the view was beautiful but the service was terrible. We expected far more for a high-end restaurant. Would not recommend for a special occasion.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Poor service.', 'sentiment': 'negative'}, {'Extracted Segment': 'The waiter got our order wrong so my fiancã\x83¢s entree came out with our appetizers and my entree was not going to be made.', 'sentiment': 'negative'}, {'Extracted Segment': 'They kindly held the order back while we ate our appetizers and then the entrees came out.', 'sentiment': 'neutral'}, {'Extracted Segment': 'I informed them on the reservation and to the waiter of his nut allergy and they still brought us his entree with nuts on it.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'However my fiancã\x83¢s entree had nuts, which he is allergic to.', 'sentiment': 'negative'}, {'Extracted Segment': 'So my entree sat there cold while we waited for them to remake his.', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': 'We expected far more for a high-end restaurant.', 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': 'The view was beautiful but the service was terrible.', 'sentiment': 'mixed'}, {'Extracted Segment': 'Not an enjoyable experience.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'Took my fiancã\x83¢ here for his birthday.', 'sentiment': 'neutral'}, {'Extracted Segment': 'Luckily we noticed them before he ate it.', 'sentiment': 'positive'}, {'Extracted Segment': 'Would not recommend for a special occasion.', 'sentiment': 'negative'}]}}