human
We were driving up to San Jose, and needed a quick jolt of some good espresso. Good yelp reviews and the word combination 'coffee roasting' made it look like a trustworthy place. Wrong! Very underwhelming, to say they least. It doesn't look like these folks know much about coffee - do not expect anything remotely close to Blue Bottle or Philz. There is not even a coffee menu in sight, their espresso machine is pitiful, and they clearly have no idea what a cold brew is. I was served a super watered-down iced coffee, which was called 'cold brew' - no wonder it was $2.75! My friend ordered tea to go and only after we got back to the car discovered that water was lukewarm and too cold for tea to brew. Pretty disappointing and kind of ruined our experience of Los Gatos.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "Good yelp reviews and the word combination 'coffee roasting' made it look like a trustworthy place.", 'sentiment': 'positive'}], 'Food Quality': [{'Extracted Segment': 'Wrong! Very underwhelming, to say they least.', 'sentiment': 'negative'}, {'Extracted Segment': "It doesn't look like these folks know much about coffee - do not expect anything remotely close to Blue Bottle or Philz.", 'sentiment': 'negative'}, {'Extracted Segment': 'There is not even a coffee menu in sight, their espresso machine is pitiful, and they clearly have no idea what a cold brew is.', 'sentiment': 'negative'}, {'Extracted Segment': 'My friend ordered tea to go and only after we got back to the car discovered that water was lukewarm and too cold for tea to brew.', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': "I was served a super watered-down iced coffee, which was called 'cold brew' - no wonder it was $2.75!", 'sentiment': 'negative'}], 'Ambience': [], 'Other': []}}