human
Made reservations for NYE at 9pm and when we were trying to check in, the staff was just hanging around and had us waiting/looking around for about 5 minutes. Finally someone came towards us and she then said that they are closing early which is great for their staff to get a break from NYE but maybe someone should have contacted everyone who made reservations at 9pm and given a heads up so other plans could be arranged. For a lot of us, we haven't had a meal since breakfast and were looking forward to eating here. NOT COOL. Very disappointing having to make last minute NYE dinner plans but luckily we stumbled upon Mykonos Meze and the food did not disappoint.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'the staff was just hanging around and had us waiting/looking around for about 5 minutes.', 'sentiment': 'negative'}, {'Extracted Segment': 'she then said that they are closing early', 'sentiment': 'neutral'}], 'Food Quality': [{'Extracted Segment': 'the food did not disappoint.', 'sentiment': 'positive'}], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': 'NOT COOL. Very disappointing having to make last minute NYE dinner plans', 'sentiment': 'negative'}]}}