human
For the past two years, I have been purchasing several pounds of espresso beans each time I come here every few weeks. It's really disappointing to receive rude customer service by the older gentlemen in this establishment. The older gentleman asked me "what did you want" in a short, dismissive manner before greeting me or even saying "hi" or "welcome in.". After they see that I purchase over $60 of beans for myself, they treat me with great service. It is a very uncomfortable experience to receive a different spectrum of attitude after paying. I usually purchase 1-3 lbs each time I am there ranging from at least $30-75, I don't think it's irrational for me to expect the bare minimum service. I didn't think this would be a regular occurrence, hence not writing a review sooner, however, this is the third time I have received this treatment from the older men. I have never had this issue with the women cashiers and servers here, they are much nicer, greet me with a smile and ask about my day, every time. The service I received from the women here along with the quality of beans are why I cannot rate this place a one star despite the low quality service of the other male staff members.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "It' s really disappointing to receive rude customer service by the older gentlemen in this establishment.", 'sentiment': 'negative'}, {'Extracted Segment': "The older gentleman asked me 'what did you want' in a short, dismissive manner before greeting me or even saying 'hi' or 'welcome in.'", 'sentiment': 'negative'}, {'Extracted Segment': 'After they see that I purchase over $60 of beans for myself, they treat me with great service.', 'sentiment': 'positive'}, {'Extracted Segment': 'It is a very uncomfortable experience to receive a different spectrum of attitude after paying.', 'sentiment': 'negative'}, {'Extracted Segment': "I didn' t think this would be a regular occurrence, hence not writing a review sooner", 'sentiment': 'neutral'}, {'Extracted Segment': ' however, this is the third time I have received this treatment from the older men.', 'sentiment': 'negative'}, {'Extracted Segment': 'I have never had this issue with the women cashiers and servers here', 'sentiment': 'neutral'}, {'Extracted Segment': ' they are much nicer, greet me with a smile and ask about my day, every time.', 'sentiment': 'positive'}], 'Food Quality': [{'Extracted Segment': 'The service I received from the women here along with the quality of beans are why I cannot rate this place a one star ', 'sentiment': 'neutral'}, {'Extracted Segment': 'despite the low quality service of the other male staff members.', 'sentiment': 'negative'}], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': 'For the past two years, I have been purchasing several pounds of espresso beans each time I come here every few weeks.', 'sentiment': 'neutral'}, {'Extracted Segment': 'I usually purchase 1-3 lbs each time I am there ranging from at least $30-75 ', 'sentiment': 'neutral'}]}}