human
I'm glad I finally get to write this update- the new owner Julian reached out to me right after that incident to apologize. He invited us to come back in for a meal and promised he'd take care of us. We just got around to doing so earlier this week and are glad we gave them another shot. Kirk's burgers are pretty awesome- I got a triple cheese Kirk and it was big & juicy and delicious, with plenty of melted cheese- just how I like it. I also like that you can put the condiments on yourself, so you can make your perfect burger.

It's very apparent that Julian and his business partner Frank are working hard to improve the restaurant. Service was better and it was much cleaner than I've ever seen it before- the booths used to get really gross, but they're definitely paying attention now and cleaning in between meals. It looks like they've freshened up the paint & made some other improvements inside too. And there were a lot more customers in there than I've ever seen which is great for them. There seems to be a different, more positive vibe inside now- at least there was while we were there! We'll be back for another great burger soon. Thanks for the meal guys- wishing the restaurant continued success.
gpt
{'overall_sentiment': 'positive', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'the new owner Julian reached out to me right after that incident to apologize.', 'sentiment': 'positive'}, {'Extracted Segment': "He invited us to come back in for a meal and promised he'd take care of us.", 'sentiment': 'positive'}], 'Food Quality': [{'Extracted Segment': "Kirk's burgers are pretty awesome- I got a triple cheese Kirk and it was big & juicy and delicious, with plenty of melted cheese- just how I like it.", 'sentiment': 'positive'}, {'Extracted Segment': 'I also like that you can put the condiments on yourself, so you can make your perfect burger.', 'sentiment': 'positive'}], 'Price and Value for Money': [], 'Ambience': [{'Extracted Segment': "It looks like they've freshened up the paint & made some other improvements inside too.", 'sentiment': 'positive'}, {'Extracted Segment': "Service was better and it was much cleaner than I've ever seen it before-", 'sentiment': 'positive'}, {'Extracted Segment': 'There seems to be a different, more positive vibe inside now- at least there was while we were there!', 'sentiment': 'positive'}], 'Other': [{'Extracted Segment': 'We just got around to doing so earlier this week and are glad we gave them another shot.', 'sentiment': 'neutral'}, {'Extracted Segment': "It's very apparent that Julian and his business partner Frank are working hard to improve the restaurant.", 'sentiment': 'positive'}, {'Extracted Segment': "there were a lot more customers in there than I've ever seen which is great for them.", 'sentiment': 'neutral'}, {'Extracted Segment': "We'll be back for another great burger soon.", 'sentiment': 'positive'}, {'Extracted Segment': 'Thanks for the meal guys- wishing the restaurant continued success.', 'sentiment': 'positive'}]}}