human
Walked out from a fully comped dinner unfed. Server aggressively denied that the invite was at all valid. Excuse after excuse. Even when he found out that the invite was correct we were treated with sarcasm and defensiveness. He blamed everyone in the restaurant for the issue except himself. Never an apology. Food might be great. We were so put off that we didn't even stick around for a free meal. Didn't spend a penny and still feel ripped off. Customer service hack. Keep interviewing...
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Server aggressively denied that the invite was at all valid.', 'sentiment': 'negative'}, {'Extracted Segment': 'Excuse after excuse.', 'sentiment': 'negative'}, {'Extracted Segment': 'Even when he found out that the invite was correct we were treated with sarcasm and defensiveness.', 'sentiment': 'negative'}, {'Extracted Segment': 'He blamed everyone in the restaurant for the issue except himself.', 'sentiment': 'negative'}, {'Extracted Segment': 'Never an apology.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Walked out from a fully comped dinner unfed.', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': "Didn't spend a penny and still feel ripped off.", 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'Food might be great.', 'sentiment': 'neutral'}, {'Extracted Segment': 'Customer service hack.', 'sentiment': 'negative'}]}}