human
I made reservation weeks in advance for 9/10/17, planned a great surprise birthday dinner for my girlfriend, we drove from San Francisco, arrived at the time of our reservation. We get inside and the hostess notifies us that the power is out and that PG&E is on their way and that we were welcome to have a drink at the bar till the power is back on. So we sat at the bar and reviewed the drinks menu, 30 minutes later another hostess comes up to us and says that they will be closing early due to the power outage, she then tells us we need to leave immediately. I asked her why the rush for us to leave? We spent a long drive just to get here and now you're being so rude telling us to leave? And we couldn't speak with management? Really? No offers for a discounted future meal, just a rude hostess telling us to leave. Thank you Grandview, I planned out a birthday dinner for my girlfriend drove over an hour just to get there and your rude staff kicks us out on her birthday for no reason, thank you for ruining her birthday.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': '30 minutes later another hostess comes up to us and says that they will be closing early due to the power outage, she then tells us we need to leave immediately.', 'sentiment': 'negative'}, {'Extracted Segment': "I asked her why the rush for us to leave? We spent a long drive just to get here and now you're being so rude telling us to leave? And we couldn't speak with management? Really? No offers for a discounted future meal, just a rude hostess telling us to leave.", 'sentiment': 'negative'}, {'Extracted Segment': 'Thank you Grandview, I planned out a birthday dinner for my girlfriend drove over an hour just to get there and your rude staff kicks us out on her birthday for no reason, thank you for ruining her birthday.', 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': 'We get inside and the hostess notifies us that the power is out and that PG&E is on their way and that we were welcome to have a drink at the bar till the power is back on.', 'sentiment': 'negative'}], 'Other': []}}