human
If I could give minus stars, I would give them minus 10 stars. We asked for a seat for 2, (most of the tables were empty!) they said it would be a 30 min wait. We said fine. We came back 30 minutes later, and the host gave us attitude. We finally got seated, and was told to scan the barcode to order. Surprise! Their server was down. We tried to get help, and nobody was interested in helping us. I hope this place closes, and their management figures out that they don't know what they are doing. If the staff sucks, it means the management sucks as well. Please learn how to take care of your customers! Because you obviously don't have a clue!
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'We said fine. We came back 30 minutes later, and the host gave us attitude.', 'sentiment': 'negative'}, {'Extracted Segment': 'Surprise! Their server was down.', 'sentiment': 'negative'}, {'Extracted Segment': 'We tried to get help, and nobody was interested in helping us.', 'sentiment': 'negative'}, {'Extracted Segment': 'If the staff sucks, it means the management sucks as well.', 'sentiment': 'negative'}], 'Food Quality': [], 'Price and Value for Money': [], 'Ambience': [], 'Other': []}}