human
Decline in Overall Experience

I have been a patron of Grand View Restaurant since 2021, and it saddens me to note the significant decline in the overall experience over the years. The once-amazing taste of the food has taken a noticeable downturn.

Having celebrated special events, including our engagement, at this establishment, it's disheartening to witness the changes. Recently, I've observed a shift in the quality of service and the demeanor of the servers. There seems to be a noticeable decline in politeness, and there's a tendency to rush patrons, especially when it approaches 9 pm.

I hope that Grand View Restaurant can take this feedback constructively to restore the charm and excellence that initially drew us to this establishment.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "Having celebrated special events, including our engagement, at this establishment, it's disheartening to witness the changes.", 'sentiment': 'negative'}, {'Extracted Segment': "Recently, I've observed a shift in the quality of service and the demeanor of the servers.", 'sentiment': 'negative'}, {'Extracted Segment': "There seems to be a noticeable decline in politeness, and there's a tendency to rush patrons, especially when it approaches 9 pm.", 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'The once-amazing taste of the food has taken a noticeable downturn.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'I hope that Grand View Restaurant can take this feedback constructively to restore the charm and excellence that initially drew us to this establishment.', 'sentiment': 'neutral'}]}}