human
I'm very disappointed with this restaurant for two reasons!

I'll start with the positive, the location is awesome you can see the city and it's a spectacular view. Their customer service is incredible and would love coming back if they changed their food completely!

1. I'm sorry but the food was basic for the price they charge I could off cooked many of the dishes we ordered at home! 2. Also we ordered and literally we got our plates in 10 minutes, I thought we came to a high end restaurant not a McDonald's! What disappointed me the most is that my husband got a medium rare steak and when he got it, it was literally RARE (RAW)! Hate to say it but we won't be back!

gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Their customer service is incredible', 'sentiment': 'positive'}, {'Extracted Segment': "we ordered and literally we got our plates in 10 minutes, I thought we came to a high end restaurant not a McDonald's!", 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'the food was basic for the price they charge I could off cooked many of the dishes we ordered at home!', 'sentiment': 'negative'}, {'Extracted Segment': 'What disappointed me the most is that my husband got a medium rare steak and when he got it, it was literally RARE (RAW)!', 'sentiment': 'negative'}], 'Price and Value for Money': [], 'Ambience': [{'Extracted Segment': "the location is awesome you can see the city and it's a spectacular view", 'sentiment': 'positive'}], 'Other': [{'Extracted Segment': "Hate to say it but we won't be back!", 'sentiment': 'negative'}]}}