human
Came here to watch the Chelsea v Man Utd match before going to the Knights game. Sat at the bar for 8 minutes before anyone came to see us. Then we got handed menus and told that the bar tender would be back. Waited another 5 minutes with no service at all, not even a glass of water. We come here a lot, we watched the Super Bowl here and it's one of our favourite places. However, can't tolerate being ignored, especially when it isn't even busy. Very disappointed, walked across to Blondies to watch the match and spend our money.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "can't tolerate being ignored, especially when it isn't even busy.", 'sentiment': 'negative'}, {'Extracted Segment': 'Sat at the bar for 8 minutes before anyone came to see us.', 'sentiment': 'negative'}, {'Extracted Segment': 'Then we got handed menus and told that the bar tender would be back.', 'sentiment': 'neutral'}, {'Extracted Segment': 'Waited another 5 minutes with no service at all, not even a glass of water.', 'sentiment': 'negative'}]}}