human
La Fondue adds 20% service charge to your bill. In our case, the service didn't warrant 20%. Dislike that they set the rate and don't allow the customer to choose the appropriate tip. The last time we visited the restaurant (pre pandemic) the 20% service charge was not in place.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [], 'Price and Value for Money': [], 'Other': []}}