human
All in all the food was great. My issue is with them charging me a 20% service fee. There was no mention that it had even been added to the bill. Usually that stuff is for large groups, and communicated up front. We were a table of 3 people, so that seems highly unlikely. When I asked the server, she told us that the fee was added by the restaurant for the kitchen staff and was not the servers tip. I could not find anyplace where they mentioned they charge a 20% service fee for dining at the restaurant. My advice would be to check your bill for sketchy addons.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'When I asked the server, she told us that the fee was added by the restaurant for the kitchen staff and was not the servers tip.', 'sentiment': 'neutral'}], 'Food Quality': [{'Extracted Segment': 'All in all the food was great.', 'sentiment': 'positive'}], 'Price and Value for Money': [{'Extracted Segment': 'My issue is with them charging me a 20% service fee.', 'sentiment': 'negative'}, {'Extracted Segment': 'There was no mention that it had even been added to the bill.', 'sentiment': 'negative'}, {'Extracted Segment': 'I could not find anyplace where they mentioned they charge a 20% service fee for dining at the restaurant.', 'sentiment': 'negative'}, {'Extracted Segment': 'My advice would be to check your bill for sketchy addons.', 'sentiment': 'negative'}], 'Ambience': [], 'Other': []}}