human
This restaurant steals from their customers. I checked my credit card bill after I had took my family there for my son's 18th birthday, and they had added an extra $19.75 had been added to my American Express charge. I called the restaurant to talk to them about this, and firstly the manager laughed at me, he made me feel terrible, and small and insignificant. The owner screamed at me because I told him that he should check his staff, and that this is theft. He doesn't believe in being nice to people. I wouldn't go here again if it was the last restaurant on earth, the owner of this place is obviously greedy, and thinks he and his staff can steal from people, and they are superior to everyone.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'I called the restaurant to talk to them about this, and firstly the manager laughed at me, he made me feel terrible, and small and insignificant.', 'sentiment': 'negative'}, {'Extracted Segment': 'The owner screamed at me because I told him that he should check his staff, and that this is theft.', 'sentiment': 'negative'}, {'Extracted Segment': "He doesn't believe in being nice to people.", 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': 'This restaurant steals from their customers.', 'sentiment': 'negative'}, {'Extracted Segment': "I checked my credit card bill after I had took my family there for my son's 18th birthday, and they had added an extra $19.75 had been added to my American Express charge.", 'sentiment': 'negative'}, {'Extracted Segment': "I wouldn't go here again if it was the last restaurant on earth, the owner of this place is obviously greedy, and thinks he and his staff can steal from people, and they are superior to everyone.", 'sentiment': 'negative'}], 'Other': []}}