human
We'd order their gluten-free stuffied turduken for 3 years now. The first two were incredible, yet last year's was not so good. It was way over stuffed, so the birds spiit open when cooked. It did not cook evenly. And, the stuffing was not the one we ordered. I spoke with them right after Thanksgiving 2011, they apologized and said next year's would be on them and to call back. I did just that this month (Oct. 2012), and the same manager/owner I spoke with last year would not honor what he had said,. Now. he only offered a $30 discount instead. For a bird that costs over $130, that was a disappointment.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'I did just that this month (Oct. 2012), and the same manager/owner I spoke with last year would not honor what he had said.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': "We'd order their gluten-free stuffied turduken for 3 years now.", 'sentiment': 'neutral'}, {'Extracted Segment': "The first two were incredible, yet last year's was not so good.", 'sentiment': 'negative'}, {'Extracted Segment': 'It was way over stuffed, so the birds spiit open when cooked.', 'sentiment': 'negative'}, {'Extracted Segment': 'It did not cook evenly.', 'sentiment': 'negative'}, {'Extracted Segment': 'And, the stuffing was not the one we ordered.', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': 'Now. he only offered a $30 discount instead.', 'sentiment': 'negative'}, {'Extracted Segment': 'For a bird that costs over $130, that was a disappointment.', 'sentiment': 'negative'}], 'Other': []}}