human
Expensive, second-rate coffee with neophytes serving. With the prices they charge, one would expect to get the cream of the crop, both in terms of the quality of the coffee and in the product knowledge from the employees. Though the environment might be a little fancy-schmancier than Starbucks, I certainly wasn't impressed and won't be back. Frangelico iced latte - OK. Honestly no better than Starbucks. Croissant - Stale & tasteless.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [], 'Food Quality': [{'Extracted Segment': 'Frangelico iced latte - OK. Honestly no better than Starbucks.', 'sentiment': 'neutral'}, {'Extracted Segment': 'Croissant - Stale & tasteless.', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': 'Expensive, second-rate coffee with neophytes serving.', 'sentiment': 'negative'}, {'Extracted Segment': 'With the prices they charge, one would expect to get the cream of the crop, both in terms of the quality of the coffee and in the product knowledge from the employees.', 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': "Though the environment might be a little fancy-schmancier than Starbucks, I certainly wasn't impressed and won't be back.", 'sentiment': 'negative'}]}}