human
Disappointed with my dinner. I've been eating there for the past 26 years. Never have been disappointed but this time I felt this place is going down the drain. The waitress was terrible. - She prepared cheese fondue that was more like soup and less like fondue. Worst fondue I've had in 26 years. She made a mess on the table while preparing the fondue and did not bother to clean up. - made so much noise almost throwing/banging the plates on our table and our neighbors - she was constantly showing an attitude inspite of us being smiling and patient with her - thinking maybe she's having a bad dayHow can someone not know how to make fondue. But this waitress ruined it for us. The seats (outdoor) were tattered and torn. (See pics)I sincerely hope the owner or management takes note of this. I have loved this place for years and I am so disappointed.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'The waitress was terrible.', 'sentiment': 'negative'}, {'Extracted Segment': '- made so much noise almost throwing/banging the plates on our table and our neighbors - she was constantly showing an attitude inspite of us being smiling and patient with her', 'sentiment': 'negative'}, {'Extracted Segment': 'this waitress ruined it for us.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Disappointed with my dinner.', 'sentiment': 'negative'}, {'Extracted Segment': "I've been eating there for the past 26 years. Never have been disappointed but this time I felt this place is going down the drain.", 'sentiment': 'negative'}, {'Extracted Segment': "- She prepared cheese fondue that was more like soup and less like fondue. Worst fondue I've had in 26 years.", 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': 'The seats (outdoor) were tattered and torn.', 'sentiment': 'negative'}, {'Extracted Segment': '- She made a mess on the table while preparing the fondue and did not bother to clean up.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'How can someone not know how to make fondue.', 'sentiment': 'negative'}]}}