human
Made reservations for 8:45 was running late and they were able to accommodate me for a 9:00. Host was great very friendly. Service kind of sucked. Waitress came and approached us till almost 10 mins after getting seated and only brought one glass of water when there was 2 of us. She never brought a second glass and we had no utensils at our table. We ordered our appetizers they were good. Still, no second glass of water. We ordered or food still no water. We got our food and I asked again for a glass of water. 20 mins later got our glass of water. We ordered drinks only took about 30 mins to get them and it wasn't even a busy night....so just service is really slow OR maybe it was just our waitress lol. Other than that food was great and atmosphere was also good.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Host was great very friendly.', 'sentiment': 'positive'}, {'Extracted Segment': 'Service kind of sucked.', 'sentiment': 'negative'}, {'Extracted Segment': 'Waitress came and approached us till almost 10 mins after getting seated and only brought one glass of water when there was 2 of us.', 'sentiment': 'negative'}, {'Extracted Segment': 'She never brought a second glass and we had no utensils at our table.', 'sentiment': 'negative'}, {'Extracted Segment': '20 mins later got our glass of water.', 'sentiment': 'neutral'}, {'Extracted Segment': "We ordered drinks only took about 30 mins to get them and it wasn't even a busy night....so just service is really slow OR maybe it was just our waitress lol.", 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'We ordered our appetizers they were good.', 'sentiment': 'positive'}, {'Extracted Segment': 'We got our food and I asked again for a glass of water.', 'sentiment': 'neutral'}], 'Ambience': [{'Extracted Segment': 'Other than that food was great and atmosphere was also good.', 'sentiment': 'positive'}]}}