human
I am disappointed from my experience here at Grandview. I've been here once before, I really enjoyed the atmosphere here previously. I'm not sure if the management changed or due to COVID their staff is undertrained, but nevertheless, it was not worth the money spent and the drive up here. The parking situation was also chaotic, the parking lot is extremely limited, so most of the time you would need to find parking somewhere and walk to the restaurant. The food was mediocre this time, so there is really nothing for me to praise here. I really had high hopes of making this restaurant our go-to spot for celebrations, but honestly, I'm not planning on coming back. Again, the service and food are not worth the money spent
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'I am disappointed from my experience here at Grandview.', 'sentiment': 'negative'}, {'Extracted Segment': "I'm not sure if the management changed or due to COVID their staff is undertrained.", 'sentiment': 'negative'}, {'Extracted Segment': 'Again, the service and food are not worth the money spent', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'The food was mediocre this time.', 'sentiment': 'neutral'}], 'Price and Value for Money': [{'Extracted Segment': '...but nevertheless, it was not worth the money spent and the drive up here.', 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': "I've been here once before, I really enjoyed the atmosphere here previously.", 'sentiment': 'positive'}, {'Extracted Segment': 'The parking situation was also chaotic...', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'So there is really nothing for me to praise here.', 'sentiment': 'negative'}, {'Extracted Segment': 'I really had high hopes of making this restaurant our go-to spot for celebrations...', 'sentiment': 'neutral'}]}}