human
Food is really good but the service was awful. All of the waiters had a bad attitude and every time we would get our food something was missing; either utensils, the sides to dip into the fondue, etc. We had our chocolate fondue on the table for 25 minutes before someone came by and we could ask for the food to dip into it. By the time we got it, our chocolate was burnt. This is the third time we've been there and experienced horrible service. All we got was cheese and chocolate fondue and we were there for over 2 hours since everything was so slow. The food is really great but I'm not sure it's worth the money to deal with such bad service.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'All of the waiters had a bad attitude', 'sentiment': 'negative'}, {'Extracted Segment': "This is the third time we've been there and experienced horrible service.", 'sentiment': 'negative'}, {'Extracted Segment': 'We had our chocolate fondue on the table for 25 minutes before someone came by and we could ask for the food to dip into it.', 'sentiment': 'negative'}, {'Extracted Segment': 'All we got was cheese and chocolate fondue and we were there for over 2 hours since everything was so slow.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Food is really good', 'sentiment': 'positive'}, {'Extracted Segment': 'By the time we got it, our chocolate was burnt.', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': "The food is really great but I'm not sure it's worth the money to deal with such bad service.", 'sentiment': 'mixed'}], 'Other': []}}