human
I mean, the concept is good. We made this reservation a week in advance. We were SO DISAPPOINTED. Twenty minutes seated without any server coming to table. Specifically requested food not come put until we finished cocktails; food arrivals BEFORE DRINKS. Super disappointing; gracious this was AWFUL service.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Twenty minutes seated without any server coming to table.', 'sentiment': 'negative'}, {'Extracted Segment': 'Specifically requested food not come put until we finished cocktails; food arrivals BEFORE DRINKS.', 'sentiment': 'negative'}, {'Extracted Segment': 'Super disappointing; gracious this was AWFUL service.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'I mean, the concept is good.', 'sentiment': 'positive'}, {'Extracted Segment': 'We made this reservation a week in advance.', 'sentiment': 'neutral'}, {'Extracted Segment': 'We were SO DISAPPOINTED.', 'sentiment': 'negative'}]}}