human
This place is great to go with family, friends, a birthday, or even just a date. If you go on a weekend, holiday, or friday, I'd try to get a reservation unless you want to be told that they don't have tables anymore or to wait 1 - 2 hours. I like to park near Water Tower and then walk when I'm going here. Especially since there is no parking right outside Flights.I like to try a little of everything and flights makes it easy to pick what you want when you have a hard time choosing. The only reason I give a 4 instead of 5 star is because it isn't always consistent. There are times they get my food right and sometimes it's hit or miss.I really like their steak with the potatoes and tomato. But when I ordered medium rare, they gave me something more well done. When they asked how I liked it I told them it was too dry and I wished it was a little more red as I asked it to be. They were kind enough to offer to change it out. But I ended up waiting 30 mins and they completely forgot about my steak. I followed up and they said they'll be right out with a new one. Which took another 20 mins of waiting. Ended up staying for 2 hours. The second steak, even though pinker, was very oily.They might have issues with consistency but I'd come back because I like the food.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'They were kind enough to offer to change it out.', 'sentiment': 'positive'}, {'Extracted Segment': "If you go on a weekend, holiday, or friday, I'd try to get a reservation unless you want to be told that they don't have tables anymore or to wait 1 - 2 hours.", 'sentiment': 'negative'}, {'Extracted Segment': "I followed up and they said they'll be right out with a new one. Which took another 20 mins of waiting.", 'sentiment': 'neutral'}], 'Food Quality': [{'Extracted Segment': 'I really like their steak with the potatoes and tomato.', 'sentiment': 'positive'}, {'Extracted Segment': 'when I ordered medium rare, they gave me something more well done.', 'sentiment': 'negative'}, {'Extracted Segment': 'The second steak, even though pinker, was very oily.', 'sentiment': 'negative'}], 'Price and Value for Money': [], 'Ambience': []}}