human
Why do I keep coming here? The food is still pretty good; so it's really sad that things continue to go down the drain. I was just at La Fondue this past weekend and the salad is not nearly as good as 'back in the day,' and the atmosphere will never be as good as the old location. But the clincher to ruin the experience was the 20% service charge on the tab without any explanation. We had a nice rapport with our server so we decided to ask about the service charge vs tip etc. He told us that management disburses some portion of the service charge amongst all staff but that the math behind it was a total mystery to the servers. Obviously, I don't want the guy who just took great care of us getting the shaft, so we tipped the same amount we usually would. Without any explanation from management this seems quite greedy. I'm really not a fan of this place anymore.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'We had a nice rapport with our server so we decided to ask about the service charge vs tip etc.', 'sentiment': 'positive'}, {'Extracted Segment': 'He told us that management disburses some portion of the service charge amongst all staff but that the math behind it was a total mystery to the servers.', 'sentiment': 'negative'}, {'Extracted Segment': "Obviously, I don't want the guy who just took great care of us getting the shaft, so we tipped the same amount we usually would.", 'sentiment': 'positive'}], 'Food Quality': [{'Extracted Segment': "The food is still pretty good; so it's really sad that things continue to go down the drain.", 'sentiment': 'mixed'}, {'Extracted Segment': "I was just at La Fondue this past weekend and the salad is not nearly as good as 'back in the day,' and the atmosphere will never be as good as the old location.", 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': 'the clincher to ruin the experience was the 20% service charge on the tab without any explanation.', 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': 'I was just at La Fondue this past weekend and the atmosphere will never be as good as the old location.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'Why do I keep coming here?', 'sentiment': 'negative'}, {'Extracted Segment': "I'm really not a fan of this place anymore.", 'sentiment': 'negative'}]}}