human
I give this restaurant 4 stars overall. My reasoning below:1. We made a reservation for 7:30 and were not seated until 8:00pm. I get though that it's a fondue place and people take a while to go through the courses so there's no table until they get up. That being said, when I read other reviews this seems to be a recurring problem that hasn't been solved (maybe take fewer reservations). 2. Service was excellent! I felt our waitresses were really helpful. The only time I was a bit put off was when the waitress gave us menus and said she would be back in 10 min to take our order. We already waited 30. But the service was great we were served by an Asian girl (unfortunately didn't catch her name!) and she was wonderful. She was quick and helpful and super nice. She's a different person than the waitress we had originally so they did have a system of two folks helping one table, but I thought they were kind, speedy, and informative. 3. The food was good! They had a grill option instead of fondue which I actually preferred. Unfortunately the chocolate tasted a bit like gasoline. I think there was too much in there to get the flames going. 4. Pretty expensive for what you get in terms of food. Bill ended up being around $200 and while we were definitely full, I wasn't convinced the price was right for what we had but in the Bay Area ya gotta pay up for anything.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Service was excellent! I felt our waitresses were really helpful.', 'sentiment': 'positive'}, {'Extracted Segment': 'She (the Asian waitress) was wonderful. She was quick and helpful and super nice.', 'sentiment': 'positive'}, {'Extracted Segment': 'We made a reservation for 7:30 and were not seated until 8:00pm.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'The food was good!', 'sentiment': 'positive'}, {'Extracted Segment': 'They had a grill option instead of fondue which I actually preferred.', 'sentiment': 'positive'}, {'Extracted Segment': 'Unfortunately the chocolate tasted a bit like gasoline. I think there was too much in there to get the flames going.', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': 'Pretty expensive for what you get in terms of food.', 'sentiment': 'negative'}, {'Extracted Segment': "Bill ended up being around $200 and while we were definitely full, I wasn't convinced the price was right for what we had but in the Bay Area ya gotta pay up for anything.", 'sentiment': 'negative'}], 'Ambience': [], 'Other': []}}