human
I'm so disappointed to write this. I used to love this place and was my go-to for special occasions. We went last week for my birthday dinner and I didn't realize they changed owners sometime last year. I'm sorry to say I probably won't go back again after our experience last week. Nothing egregious went wrong, but for the price, it just wasn't anything that wowed me. Some things that I didn't like:-It's only beer & wine now! When you go to a restaurant that fancy, you expect they'd have some cocktails too. Two thumbs down. -The server was really condescending. We came here with my family of 4, plus my parents, and my brother & sister-in-law. My mom drove separately from another appointment and came in about 5 mins after us. She set her jacket down and asked for the restrooms and excused herself for a moment. Apparently the server couldn't wait that long and was pushing us to order her salad for her. We were trying to tell her to wait a minute and she said well I just want to go ahead and get your order in right away. It was a bit chaotic - my husband and I were trying to decide how much to order (should the kids get their own or did we think they wouldn't eat enough and would just share ours - it's a LOT of food here), but the server was so impatient, asking me repeatedly if we had picked a cheese yet. We hadn't even been seated long enough for them to bring us water or our drinks yet. I said no, I haven't had a chance to look yet (there's a lot of "how to order" strategy required with large groups here before you even decide the specifics of which kind of cheese fondue you want), and she smirked and still stood there waiting until we decided. -Our server zipped through the how to order the combos and # of people explanation so fast. when it was time to select the meats my father said he was still a bit confused and could she please repeat it to make sure he understood (it was his first time there). Again she smirked! I was getting really annoyed with her by then.-Overall the service was pretentious and condescending. The food was still good but not amazing, and between the drinks (or lack of) and the service, it's not worth the price. I'd rather go to Rok or Melting Pot even though they are chains. Much better value for your money and better service, too.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'The server was really condescending.', 'sentiment': 'negative'}, {'Extracted Segment': "She couldn't wait that long and was pushing us to order her salad for her.", 'sentiment': 'negative'}, {'Extracted Segment': 'She said well I just want to go ahead and get your order in right away.', 'sentiment': 'negative'}, {'Extracted Segment': 'She smirked and still stood there waiting until we decided.', 'sentiment': 'negative'}, {'Extracted Segment': 'Again she smirked!', 'sentiment': 'negative'}, {'Extracted Segment': 'Overall the service was pretentious and condescending.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'The food was still good but not amazing.', 'sentiment': 'neutral'}], 'Price and Value for Money': [{'Extracted Segment': "It's not worth the price.", 'sentiment': 'negative'}, {'Extracted Segment': "I'd rather go to Rok or Melting Pot even though they are chains. Much better value for your money and better service, too.", 'sentiment': 'negative'}], 'Ambience': [], 'Other': [{'Extracted Segment': "It's only beer & wine now!", 'sentiment': 'neutral'}, {'Extracted Segment': "When you go to a restaurant that fancy, you expect they'd have some cocktails too. Two thumbs down.", 'sentiment': 'negative'}]}}