human
GrandView... more like Grand Theft. After my wife and I ordered our meals, our son wanted to order off the chef's tasting menu. The waiter informed us that the whole table had to order off the tasting menu, and that it was not available to just one guest. He then said that the restaurant could tailor the dishes to be similar to what my wife and I had ordered, so I agreed. What was NOT mentioned was that this menu was 4 to 5 times as expensive! The meal for 3 people, including only 2 glasses of wine, was now almost $900. I wrote to the restaurant manager to highlight what I felt to be a major up-sell. He promised to look into the matter and make things right but ultimately did nothing, and did not respond to my text and voicemail asking for an update.
Beware!
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'The waiter informed us that the whole table had to order off the tasting menu, and that it was not available to just one guest.', 'sentiment': 'negative'}, {'Extracted Segment': 'He promised to look into the matter and make things right but ultimately did nothing, and did not respond to my text and voicemail asking for an update.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': "After my wife and I ordered our meals, our son wanted to order off the chef's tasting menu.", 'sentiment': 'neutral'}, {'Extracted Segment': 'He then said that the restaurant could tailor the dishes to be similar to what my wife and I had ordered, so I agreed.', 'sentiment': 'positive'}], 'Price and Value for Money': [{'Extracted Segment': 'What was NOT mentioned was that this menu was 4 to 5 times as expensive!', 'sentiment': 'negative'}, {'Extracted Segment': 'The meal for 3 people, including only 2 glasses of wine, was now almost $900.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'GrandView... more like Grand Theft.', 'sentiment': 'negative'}]}}