human
Last night would have been my second time going to Flight, however, a total of 135 minutes of wait time is just ridiculous. My group of 8 showed up at 7pm to check in because we were told over the phone that we couldn't reserve a spot or anything of the sort(turns out you check in via yelp). We were quoted an hour wait, so we walked across the street for drinks. An hour later, we went back, we were told it would be another 30 mins. When we went back, we were told yet again, another 30 mins. At this point, We went to another restaurant and while our group was eating at another place, we got a text that our table was ready... at 9:15.Good food, fun idea, completely awful organization
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'a total of 135 minutes of wait time is just ridiculous', 'sentiment': 'negative'}, {'Extracted Segment': 'We were quoted an hour wait, so we walked across the street for drinks', 'sentiment': 'neutral'}, {'Extracted Segment': 'An hour later, we went back, we were told it would be another 30 mins', 'sentiment': 'negative'}, {'Extracted Segment': 'When we went back, we were told yet again, another 30 mins', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Good food', 'sentiment': 'positive'}], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': "My group of 8 showed up at 7pm to check in because we were told over the phone that we couldn't reserve a spot or anything of the sort(turns out you check in via yelp).", 'sentiment': 'neutral'}, {'Extracted Segment': 'Good food, fun idea, completely awful organization', 'sentiment': 'mixed'}]}}