human
I will not be returning to Flights. When the restaurant first opened, we were told there was no top shelf alcohol, that they were trying to use up what was leftover from the previous owner. Not classy. Tried them again on 3 other occasions and was again disappointed. The service at the outside tables is awful. Very inattentive servers. Our most recent visit was similar. Only when another customer complained about the outside service, were we attended to. We asked for water 2x and never got any. Then when the bill was presented, there was a fee included called "kitchen benefit". When I asked what it was, I was given a vague explanation about it involving the franchise. I asked to have it removed. Again, not classy.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'The service at the outside tables is awful. Very inattentive servers.', 'sentiment': 'negative'}, {'Extracted Segment': 'Only when another customer complained about the outside service, were we attended to.', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': "Then when the bill was presented, there was a fee included called 'kitchen benefit'. When I asked what it was, I was given a vague explanation about it involving the franchise.", 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'I will not be returning to Flights.', 'sentiment': 'negative'}, {'Extracted Segment': 'Tried them again on 3 other occasions and was again disappointed.', 'sentiment': 'negative'}, {'Extracted Segment': 'Our most recent visit was similar.', 'sentiment': 'negative'}, {'Extracted Segment': 'I asked to have it removed. Again, not classy.', 'sentiment': 'negative'}]}}