human
Fourth of July. 9 p reservation window seat: arrived at 8:30-8:40 p. Hostess told us our table was being turned over and to have a seat at bar and she will come get us. She never came to get us and have our table to someone else. No more available window seats. Un-acceptable.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Hostess told us our table was being turned over and to have a seat at bar and she will come get us. She never came to get us and have our table to someone else.', 'sentiment': 'negative'}, {'Extracted Segment': 'Manager called out, he made lame excuse that it was a busy night.', 'sentiment': 'negative'}, {'Extracted Segment': 'He did offer us a free cocktail while we continued to wait.', 'sentiment': 'neutral'}, {'Extracted Segment': 'Waiter went to get it', 'sentiment': 'neutral'}, {'Extracted Segment': 'Our main dishes arrived. Our salads never arrived.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'The prime rib and steaks were perfectly cooked.', 'sentiment': 'positive'}], 'Price and Value for Money': [{'Extracted Segment': 'All in all very expensive.', 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': 'A window table smells available at 9:20 p. Great view, could see all bay area fireworks.', 'sentiment': 'positive'}], 'Other': [{'Extracted Segment': 'No more available window seats.', 'sentiment': 'negative'}, {'Extracted Segment': 'Manager told us we made reservations on the worst night of the year. That should have been the best night of the year.', 'sentiment': 'negative'}, {'Extracted Segment': "Probably won't go there again.", 'sentiment': 'negative'}]}}