human
We reserved a table for 2 at Grandview on Mother's Day, and they had a set 4-course or 5-course menu.

We ordered the 5-course dinner. The reason for the 1-star review is cleanliness - multiple dishes have sauces splattered on the side of dishes, and the main course even had a glob of crusted potato underneath the dish (it made a mess on the table afterwards).

We talked to the server and he said he will notify the manager, but nobody talked to us. We paid and left.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'We talked to the server and he said he will notify the manager, but nobody talked to us.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'We ordered the 5-course dinner.', 'sentiment': 'positive'}], 'Ambience': [{'Extracted Segment': 'The reason for the 1-star review is cleanliness - multiple dishes have sauces splattered on the side of dishes, and the main course even had a glob of crusted potato underneath the dish (it made a mess on the table afterwards).', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'We paid and left.', 'sentiment': 'neutral'}]}}