human
Food was ok. Service was not. Went for Mother's Day. Ordered appetizers that never showed up. One of our dinners did not come out with the other 5 meals. Waited 20 min for that and by then everyone's food was cold. Ordered desserts that never came out. Finally after about 30 min I cancelled the order asked for the check and went somewhere else for dessert. Unfortunately this place was like this pre-Covid.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Service was not.', 'sentiment': 'negative'}, {'Extracted Segment': 'Ordered appetizers that never showed up.', 'sentiment': 'negative'}, {'Extracted Segment': 'Ordered desserts that never came out.', 'sentiment': 'negative'}, {'Extracted Segment': 'Finally after about 30 min I cancelled the order asked for the check and went somewhere else for dessert.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Food was ok.', 'sentiment': 'neutral'}, {'Extracted Segment': 'One of our dinners did not come out with the other 5 meals.', 'sentiment': 'negative'}, {'Extracted Segment': "Waited 20 min for that and by then everyone's food was cold.", 'sentiment': 'negative'}], 'Price and Value for Money': [], 'Ambience': [], 'Other': []}}