human
Jasmine M was horrible. Not only did she not come to our table once seated and to introduce herself for 30 mins but after we ordered, not once did she check on our table to ensure that we had no issues with the food or receive everything we needed. Our drinkOrders took so long to come out that by the time we received it was ordered down with melted ice! So naturally I informed her boss And she appeared un-phased. So Jasmine did not receive a tip! And while her boss took the drinks off the BILL - I now understand why Jasmine had such poor customer service , she was being poorly managed by her boss.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Jasmine M was horrible.', 'sentiment': 'negative'}, {'Extracted Segment': 'Not only did she not come to our table once seated and to introduce herself for 30 mins', 'sentiment': 'negative'}, {'Extracted Segment': 'after we ordered, not once did she check on our table to ensure that we had no issues with the food or receive everything we needed.', 'sentiment': 'negative'}, {'Extracted Segment': 'So naturally I informed her boss And she appeared un-phased.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Our drink orders took so long to come out that by the time we received it was ordered down with melted ice!', 'sentiment': 'negative'}], 'Price and Value for Money': [], 'Ambience': [], 'Other': []}}