human
Extremely poor experience. Room got very hot and the heat was unbearable. The manager was extremely rude when asked to accommodate outside for the dessert portion. We even offered to leave in the middle of the meal skipping dessert since it was too hot and the manager was like we won't issue any refunds where we didn't even ask for any refund. 

The air condition was likely not working due to the heat and in hindsight they should have not seated anyone in this particular area which was only getting extremely hot. Servers were great but manager was extremely rude. I wish we got his name to post here. Seemed south Asian. No apologies or anything.

This has been our go-to restaurant for years but won't come back again.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'The manager was extremely rude when asked to accommodate outside for the dessert portion.', 'sentiment': 'negative'}, {'Extracted Segment': "We even offered to leave in the middle of the meal skipping dessert since it was too hot and the manager was like we won't issue any refunds where we didn't even ask for any refund.", 'sentiment': 'negative'}, {'Extracted Segment': 'Servers were great but manager was extremely rude.', 'sentiment': 'mixed'}, {'Extracted Segment': 'I wish we got his name to post here. Seemed south Asian. No apologies or anything.', 'sentiment': 'negative'}], 'Price and Value for Money': [], 'Ambience': [{'Extracted Segment': 'Room got very hot and the heat was unbearable.', 'sentiment': 'negative'}, {'Extracted Segment': 'The air condition was likely not working due to the heat and in hindsight they should have not seated anyone in this particular area which was only getting extremely hot.', 'sentiment': 'negative'}]}}