human
They still make a very good tri tip sandwich and we've also enjoyed the smoked turkey sandwich. We buy ham hocks for homemade soup, which are of good quality. I'm lowering my original review by 1 star because of the following. We arrived at 4:28, 32 minutes before closing. They were already closing one register, and said to move over to the other register because they were closing soon. The counter person's tone was like we were coming in at the very last minute. I know this may seem trivial, however the whole customer service didn't feel as friendly as it used to.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "The counter person's tone was like we were coming in at the very last minute.", 'sentiment': 'negative'}, {'Extracted Segment': "I know this may seem trivial, however the whole customer service didn't feel as friendly as it used to.", 'sentiment': 'negative'}, {'Extracted Segment': 'We arrived at 4:28, 32 minutes before closing. They were already closing one register, and said to move over to the other register because they were closing soon.', 'sentiment': 'neutral'}], 'Food Quality': [{'Extracted Segment': "They still make a very good tri tip sandwich and we've also enjoyed the smoked turkey sandwich.", 'sentiment': 'positive'}, {'Extracted Segment': 'We buy ham hocks for homemade soup, which are of good quality.', 'sentiment': 'positive'}], 'Price and Value for Money': [], 'Ambience': []}}