human
Our waitress got 4 tables one after another and struggled. We rarely saw her, just the assistants which was fine. She screwed up our order and didn't make it right. Usually we have a good time and it was not so great. 
We won't be going back. Decor is old and needs to be changed. Waitress was not up to it like usual. 
Taxing the tip is against the law apparently too. The hostess were less than thrilled to be there too. 
Wasn't what it's been in the past and for the price it should be
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Our waitress got 4 tables one after another and struggled.', 'sentiment': 'negative'}, {'Extracted Segment': 'We rarely saw her, just the assistants which was fine.', 'sentiment': 'neutral'}, {'Extracted Segment': "She screwed up our order and didn't make it right.", 'sentiment': 'negative'}, {'Extracted Segment': 'Waitress was not up to it like usual.', 'sentiment': 'negative'}, {'Extracted Segment': 'The hostess were less than thrilled to be there too.', 'sentiment': 'negative'}], 'Food Quality': [], 'Price and Value for Money': [{'Extracted Segment': "Wasn't what it's been in the past and for the price it should be", 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': 'Decor is old and needs to be changed.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'Taxing the tip is against the law apparently too.', 'sentiment': 'neutral'}]}}