human
This place has so much potential. The concept is really good and the drinks are nice. However, the food is truly so-so and the service is absolutely abysmal. I am not quite sure if the service staff is so new that they don't know any better or that they just don't care. Unfortunately, my feeling is that they just don't care. This is the second time I have been here and I was hopeful that the first time service issues were due to working out early kinks. Well, at this point shouldn't kinks be worked out????? I mean, how long in an empty restaurant must a couple wait to be served? In addition, once served, and all plates, glasses are empty; oh, and silverware and napkins (that I had to grab from another table since we did not have any) were piled on the plates. And said couple has been sitting patiently for about 30 minutes, my boyfriend finally caught the attention of a server to close us out. This place is a bust, unfortunately. Such a shame. We gave it two shots, but a third we shall not!
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'the service is absolutely abysmal.', 'sentiment': 'negative'}, {'Extracted Segment': "I am not quite sure if the service staff is so new that they don't know any better or that they just don't care.", 'sentiment': 'neutral'}, {'Extracted Segment': "Unfortunately, my feeling is that they just don't care.", 'sentiment': 'negative'}, {'Extracted Segment': 'This is the second time I have been here and I was hopeful that the first time service issues were due to working out early kinks.', 'sentiment': 'neutral'}, {'Extracted Segment': 'I mean, how long in an empty restaurant must a couple wait to be served?', 'sentiment': 'negative'}, {'Extracted Segment': 'said couple have been sitting patiently for about 30 minutes, my boyfriend finally caught the attention of a server to close us out.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'However, the food is truly so-so', 'sentiment': 'neutral'}], 'Price and Value for Money': [], 'Ambience': [{'Extracted Segment': 'The concept is really good and the drinks are nice.', 'sentiment': 'positive'}], 'Other': [{'Extracted Segment': 'This place has so much potential.', 'sentiment': 'positive'}, {'Extracted Segment': 'This place is a bust, unfortunately.', 'sentiment': 'negative'}, {'Extracted Segment': 'Such a shame.', 'sentiment': 'negative'}]}}