human
One of our burners did not work and our server (I think Matt) did everything he could to make it work. He was incredibly nice and consequently made our experience quite enjoyable.
gpt
{'overall_sentiment': 'positive', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'He was incredibly nice', 'sentiment': 'positive'}, {'Extracted Segment': 'One of our burners did not work', 'sentiment': 'negative'}], 'Food Quality': [], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': 'He did everything he could to make it work', 'sentiment': 'positive'}]}}