human
Foods Amazing, The service not so much. Miguel rushes you to order and doesn't help you understand the menu. We always come to Kirks and usually don't mind Miguel's rude and rushed service if the food is good but this past week it got pretty bad. When he asked us 'what we wanted' in the burger and said 'everything' he just looked at us and said, 'did you read the menu, it comes with onions so you want more onions?' And when I started naming the ingredients I wanted he cut me off mid-sentence and asked, 'if you want everything then I'll just put everything even all the sauces we offer' in a very rude tone. I understand everyone has off days but when we noticed that he only did it to us and not to the people behind us, is when we took offense. Overall, foods great and portions are HUGE! But will probably avoid this spot if we're going to get treated rudely and talked to like a little kid or will just order the food to go online and avoid Miguel all together.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "Miguel rushes you to order and doesn't help you understand the menu.", 'sentiment': 'negative'}, {'Extracted Segment': "We always come to Kirks and usually don't mind Miguel's rude and rushed service if the food is good but this past week it got pretty bad.", 'sentiment': 'negative'}, {'Extracted Segment': "When he asked us 'what we wanted' in the burger and said 'everything' he just looked at us and said, 'did you read the menu, it comes with onions so you want more onions?'", 'sentiment': 'negative'}, {'Extracted Segment': "when I started naming the ingredients I wanted he cut me off mid-sentence and asked, 'if you want everything then I'll just put everything even all the sauces we offer' in a very rude tone.", 'sentiment': 'negative'}, {'Extracted Segment': 'I understand everyone has off days but when we noticed that he only did it to us and not to the people behind us, is when we took offense.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Foods Amazing', 'sentiment': 'positive'}, {'Extracted Segment': 'Overall, foods great and portions are HUGE!', 'sentiment': 'positive'}], 'Price and Value for Money': [], 'Ambience': []}}