human
Long time Kirks customer and I mean back to the 50's in Palo Alto. Went to the new Kirks in the old Grill'em site. Very busy but service was fast. Ordered the Sourdough, onion rings and beer. I was away from the table when the food was delivered and my wife had already started on it (we were splitting it). It was on a regular bun, not sourdough and the tomato was GREEN. Not a sign of red. The rest of the burger was great and the onion rings were excellent. I'm writing it off to a new staff and will give them another try in a few weeks.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Very busy but service was fast.', 'sentiment': 'positive'}, {'Extracted Segment': "I'm writing it off to a new staff and will give them another try in a few weeks.", 'sentiment': 'neutral'}], 'Food Quality': [{'Extracted Segment': 'Ordered the Sourdough, onion rings and beer.', 'sentiment': 'neutral'}, {'Extracted Segment': 'The rest of the burger was great and the onion rings were excellent.', 'sentiment': 'positive'}], 'Other': [{'Extracted Segment': 'I was away from the table when the food was delivered and my wife had already started on it (we were splitting it).', 'sentiment': 'neutral'}, {'Extracted Segment': 'It was on a regular bun, not sourdough and the tomato was GREEN. Not a sign of red.', 'sentiment': 'negative'}]}}