human
So I have yet to go back to Flights since my last review but I had to update my rating based on the fact that they have gone above and beyond during COVID. THIS is what community is all about. Many could learn from these guys. After my initial review they had reached out and actually wanted more feedback and were quite kind about it. I meant to respond back but I lost my home to a fire around that time so I never thanked them for the offer. But that response alone impressed me and now all of the things they have done has just blown me away. I just think these guys show a lot of integrity. I will definitely go back and give them another shot. Like I said, I absolutely love the concept and now I am pretty amazed at the Owners and their teams. Kudos to all of you for everything you have done for our community.
gpt
{'overall_sentiment': 'positive', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'After my initial review they had reached out and actually wanted more feedback and were quite kind about it.', 'sentiment': 'positive'}, {'Extracted Segment': 'that response alone impressed me and now all of the things they have done has just blown me away.', 'sentiment': 'positive'}, {'Extracted Segment': 'I just think these guys show a lot of integrity.', 'sentiment': 'positive'}, {'Extracted Segment': 'Like I said, I absolutely love the concept and now I am pretty amazed at the Owners and their teams.', 'sentiment': 'positive'}], 'Food Quality': [], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': 'I meant to respond back but I lost my home to a fire around that time so I never thanked them for the offer.', 'sentiment': 'neutral'}, {'Extracted Segment': 'I will definitely go back and give them another shot.', 'sentiment': 'positive'}]}}