human
Decided I'd make early reservations, so we wouldn't be last to leave. The food is pretty much what you'd expect, but service-wise, it just isn't the same as it used to be, say 4 to 5 years ago when I frequented here much more often.

Food: Food was pretty tasty this time around. Happy they provided to-go salads at beginning rather than at the end. Quality of meats seems better too.

Service: I know they were down one server/runner and the place seemed busier than usual, but service was inefficient. Although I'm not a quick eater by any means, if I had to total the waiting times up, it must've been at least an hour and a half (we were there for 3.5 hrs). We would wait anywhere from 10-20minutes at times without seeing our server. Not sure why multiple servers service one section.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Not sure why multiple servers service one section.', 'sentiment': 'negative'}, {'Extracted Segment': "Although I’m not a quick eater by any means, if I had to total the waiting times up, it must've been at least an hour and a half (we were there for 3.5 hrs).", 'sentiment': 'negative'}, {'Extracted Segment': 'We would wait anywhere from 10-20 minutes at times without seeing our server.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': "The food is pretty much what you'd expect, but service-wise, it just isn't the same as it used to be", 'sentiment': 'neutral'}, {'Extracted Segment': 'Food was pretty tasty this time around. Happy they provided to-go salads at beginning rather than at the end. Quality of meats seems better too.', 'sentiment': 'positive'}]}}