human
I actually loved the food and drinks for a new restaurant a couple blocks from our home, but they tell you to sign up for rewards so I signed up and got 5% off but they said they couldn't credit me the points because the system was down, that was two weeks ago, then tonight We wanted to pop in and have some drinks but they had the door blocked off, they close at 10 so we thought we made it but nope, system was down AGAIN she said last call was 9:10, disappointed cause it's a super cool place
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'then tonight We wanted to pop in and have some drinks but they had the door blocked off', 'sentiment': 'negative'}, {'Extracted Segment': '...system was down AGAIN she said last call was 9:10', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'I actually loved the food and drinks', 'sentiment': 'positive'}], 'Price and Value for Money': [{'Extracted Segment': "they said they couldn't credit me the points because the system was down", 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': "disappointed cause it's a super cool place", 'sentiment': 'mixed'}]}}