human
Decided to check out their new location. Not the same. The establishment could use some friendlier "being" as well. Confusing about the entry area. We were getting settled on a high top table and got chased off. We ordered at counter and waiting a bit for service as well. Two capable people at registers and they chose to let us wait for longer than needed. Not a good feeling. No one acknowledging you at all when you walk in. 
Receive our burger, fries and wings. Not the same. Didn't taste like the old burger you used to get. The wings were ok. Sorry to say we won't be eager to return.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Two capable people at registers and they chose to let us wait for longer than needed.', 'sentiment': 'negative'}, {'Extracted Segment': 'No one acknowledging you at all when you walk in.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': "Receive our burger, fries and wings. Not the same. Didn't taste like the old burger you used to get.", 'sentiment': 'negative'}, {'Extracted Segment': 'The wings were ok.', 'sentiment': 'neutral'}], 'Ambience': [{'Extracted Segment': 'Confusing about the entry area.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'Not a good feeling.', 'sentiment': 'negative'}, {'Extracted Segment': "Sorry to say we won't be eager to return.", 'sentiment': 'negative'}]}}