human
The rating is specifically for the service we got. We were a party of 6 celebrating an early mothers day dinner. When we were seated it was the only table in the whole restaurant that did not have a view. We saw another table open and asked if we could move there. When we asked we were told No, because someone else had reserved that table. 
45 minutes go by an no one had been seated at the dinner. We finished our meal, and still no one was occupying that table. It was a big disappointment being told no, and no one even sat at that table. The food was delicious but we couldn't even see outside. 
The whole point of choosing this spot was because of the view. It would have been a great experience if we were able to move and not lied to.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'When we asked we were told No, because someone else had reserved that table.', 'sentiment': 'negative'}, {'Extracted Segment': 'It was a big disappointment being told no, and no one even sat at that table.', 'sentiment': 'negative'}, {'Extracted Segment': '45 minutes go by an no one had been seated at the dinner.', 'sentiment': 'negative'}, {'Extracted Segment': 'We finished our meal, and still no one was occupying that table.', 'sentiment': 'neutral'}], 'Food Quality': [{'Extracted Segment': 'The food was delicious', 'sentiment': 'positive'}], 'Ambience': [{'Extracted Segment': 'When we were seated it was the only table in the whole restaurant that did not have a view.', 'sentiment': 'negative'}, {'Extracted Segment': 'The whole point of choosing this spot was because of the view.', 'sentiment': 'negative'}], 'Other': []}}