human
Been coming here for years bc I like their dark roast drip coffee. You buy a cup, self serve, and then any extras are also self serve like cream and sugar. Went there today and they changed the self service coffee. Now they ask you how you'd like it. I am not a huge fan of this bc I like my morning coffee a certain way. The lady working (she has worked her for a very long time, on the left entrance side) was kinda rude, and couldn't put on a smile.  I asked for a touch of cream and she put too much. It was pretty much a take it or leave it situation. Maybe be more friendly and smile for your customers, especially when they are smiling also :)Will likely stick to the several other options for coffee in this town - manresa, purple onion, great bear, philz, Peet's, etc.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "The lady working (she has worked here for a very long time, on the left entrance side) was kinda rude, and couldn't put on a smile.", 'sentiment': 'negative'}, {'Extracted Segment': 'Maybe be more friendly and smile for your customers, especially when they are smiling also :)', 'sentiment': 'neutral'}], 'Food Quality': [{'Extracted Segment': 'Been coming here for years bc I like their dark roast drip coffee.', 'sentiment': 'positive'}, {'Extracted Segment': 'I am not a huge fan of this bc I like my morning coffee a certain way.', 'sentiment': 'negative'}, {'Extracted Segment': 'I asked for a touch of cream and she put too much.', 'sentiment': 'negative'}], 'Price and Value for Money': [], 'Ambience': [], 'Other': []}}