human
We were so excited to try this place and spend some time together as a family on a friday evening. We were told by the hostess #1 that it was a 30-45 min wait so I asked her whether they would call or text message us so we could walk around downtown until then. Hostess #2 (Caucasian girl with blonde hair) interrupts and says "um, no we don't have anything like that. You're going to have to check back in when the time comes to make sure we haven't called your name yet." (Thanks, but I wasn't even talking to you)We came back in exactly 15-20 mins to make sure. So my sister goes to the table to ask about wait time. Response: "we don't really know. You'll have to wait" We got seated in about 40 mins which we were ok with on a busy friday night. Our server was very nice so we were a relieved after the initial rude responses by hostess #2. We were there to have some drinks and dessert so we ordered the mojito flight, tropical flight, fries and cheesecake flight. The 'chocolate flight' was sold out. We were told by the server that the food may come out at various times so we ordered the cheesecake a bit later to make sure we got the drinks and fries out first. Now comes the best part:Server brings out the fries. Soon after hostess #2 comes with the cheesecake platter and is trying to figure out which table it belongs to. We acknowledge that it is probably ours. She responds with 'I figured it would be yours. That's an interesting combination of food--fries and cheesecake' At this point, we are all APPALLED at this hostess's behavior and frankly, inappropriate rude comment. 1. Why doesn't hostess #2 know the orders of the tables? 2. You figured???!!! What does that mean? 3. Even if we were just eating fries and cheesecake, why does it matter to you?Anyway, we are still holding out our excitement and trying to make the most of our family evening. Drinks come out shortly. Review of food and drinks:1. Fries- the best part of entire meal2. Cheesecake- mediocre. All three are plain cheesecakes with three different flavored syrups added on top. 3. Drinks- TERRIBLE. I had one sip from all the drinks and they were all equally terrible. How can you have a original mojito without any mint? All the drinks tasted like straight alcohol. Pros:1. Nice decor and ambiance inside2. Love the flight themeWe basically paid $70 for fries. This sequence of events is unfortunate because this restaurant has a lot of potential and creativity to thrive. Will not return.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Hostess #1 told us it was a 30-45 min wait', 'sentiment': 'neutral'}, {'Extracted Segment': "Hostess #2 interrupts and says 'um, no we don't have anything like that. You're going to have to check back in when the time comes to make sure we haven't called your name yet.'", 'sentiment': 'negative'}, {'Extracted Segment': 'Server was very nice', 'sentiment': 'positive'}, {'Extracted Segment': "Hostess #2 comes with the cheesecake platter and is trying to figure out which table it belongs to. We acknowledge that it is probably ours. She responds with 'I figured it would be yours. That's an interesting combination of food--fries and cheesecake'", 'sentiment': 'negative'}, {'Extracted Segment': "Why doesn't hostess #2 know the orders of the tables? 2. You figured???!!! What does that mean? 3. Even if we were just eating fries and cheesecake, why does it matter to you?", 'sentiment': 'negative'}, {'Extracted Segment': 'We came back in exactly 15-20 mins to make sure', 'sentiment': 'neutral'}, {'Extracted Segment': 'We were told by the hostess #1 that it was a 30-45 min wait so I asked her whether they would call or text message us so we could walk around downtown until then.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Fries- the best part of entire meal', 'sentiment': 'positive'}, {'Extracted Segment': 'Cheesecake- mediocre. All three are plain cheesecakes with three different flavored syrups added on top.', 'sentiment': 'neutral'}, {'Extracted Segment': 'Drinks- TERRIBLE. I had one sip from all the drinks and they were all equally terrible. How can you have a original mojito without any mint? All the drinks tasted like straight alcohol.', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': 'We basically paid $70 for fries', 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': 'Nice decor and ambiance inside', 'sentiment': 'positive'}, {'Extracted Segment': 'Love the flight theme', 'sentiment': 'positive'}], 'Other': []}}