human
Horrible I made reservations and they were canceled do to over booking horrible management very unprofessional they ruined a lot of New Years plans if you can avoid this place like covid
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Horrible I made reservations and they were canceled do to over booking', 'sentiment': 'negative'}, {'Extracted Segment': 'horrible management very unprofessional', 'sentiment': 'negative'}], 'Ambience': [], 'Other': [{'Extracted Segment': 'if you can avoid this place like covid', 'sentiment': 'negative'}]}}