human
Made a reservation several days in advance; the guest of honor became ill, so I tried to phone the restaurant to cancel. NO ONE answered the phone. Where does this leave me??  Evidently with non-existent customer service
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'I tried to phone the restaurant to cancel.', 'sentiment': 'neutral'}, {'Extracted Segment': 'NO ONE answered the phone.', 'sentiment': 'negative'}, {'Extracted Segment': 'Evidently with non-existent customer service', 'sentiment': 'negative'}], 'Food Quality': [], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': 'Where does this leave me??', 'sentiment': 'neutral'}]}}