human
My burrito was really spicy and there was NO pico. I asked for spicy salsa on the side and i think they put it inside the burrito instead. Im allergic to spicy foods and do not feel good after taking a few bites. The chicken didnt taste or look fresh. I think it was canned chicken. When i asked for pico they charged me extra. They also did not give me the chips as they forgot to ring me up for it and let me know it came with salsa. I told them i wanted the salsa it came with and not the extras they charged me for and they shrugged it off saying it was a bigger cup i would get. Update: The owner did reach out to me and refunded for the miscommunication with my order. Its nice to see they value their customers.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'They also did not give me the chips as they forgot to ring me up for it and let me know it came with salsa.', 'sentiment': 'negative'}, {'Extracted Segment': 'I told them i wanted the salsa it came with and not the extras they charged me for and they shrugged it off saying it was a bigger cup i would get.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'My burrito was really spicy and there was NO pico.', 'sentiment': 'negative'}, {'Extracted Segment': 'The chicken didnt taste or look fresh. I think it was canned chicken.', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': 'When i asked for pico they charged me extra.', 'sentiment': 'negative'}]}}