human
They are over booking, way too many people here for COVID restrictions. Waited 45 min after our 7:30 reservation only to be seated at a tiny table they just set up on a dark grassy hillside right by the busing station. I can't believe they thought this would be okay, one of the main reasons to drive up there is to have a nice view and ambience. I've been here many times over the years and I've never seen this many people, and clearly the kitchen can't keep up given the large crowd of people out front also waiting for their reservation. We asked for a new table and got put to the "end of the line" as other patrons who had arrived after us were seated before we got a new table. That was it for us, between the overcrowding and poor hosting, we left. This was the second time I've had a poor seating experience at the Grand View where they attempted to put us in some pop-up table corner. Unacceptable for the prices charged and the new a la carte menu style. I doubt we will go back for a "third strike." Extremely disappointing as we've had many great dinner experiences in the past, but I don't trust them now. What if this was an anniversary, birthday, celebration? They would have completely ruined it, as it is, they wasted 2 hours of my time plus the need to write this review.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Waited 45 min after our 7:30 reservation only to be seated at a tiny table', 'sentiment': 'negative'}, {'Extracted Segment': "We asked for a new table and got put to the 'end of the line' as other patrons who had arrived after us were seated before we got a new table.", 'sentiment': 'negative'}], 'Food Quality': [], 'Price and Value for Money': [{'Extracted Segment': 'Unacceptable for the prices charged', 'sentiment': 'negative'}, {'Extracted Segment': "I doubt we will go back for a 'third strike'.", 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': 'one of the main reasons to drive up there is to have a nice view and ambience', 'sentiment': ''}, {'Extracted Segment': 'right by the busing station', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': "This was the second time I've had a poor seating experience at the Grand View where they attempted to put us in some pop-up table corner.", 'sentiment': 'negative'}, {'Extracted Segment': "I don't trust them now", 'sentiment': 'negative'}]}}