human
My wife and I went here for dinner on our wedding anniversary and we had a great time. The food and ambience were great. We got off to a bad start when we were asked to wait 20 mins despite arriving on time for our reservation. But a big shout out to Chloe, our waiter, who more than made up for the bad start. It was our first time at a fondue place and she took great care of us. She gave us great recommendations and was cheerful throughout, even though we were one of the last to leave. During dinner, we accidentally broke a champagne glass w/ some champagne in it. Chloe brushed aside the incident and just brought out another full glass of champagne. Way to go with customer service.
gpt
{'overall_sentiment': 'positive', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'a big shout out to Chloe, our waiter, who more than made up for the bad start.', 'sentiment': 'positive'}, {'Extracted Segment': 'waiter took great care of us.', 'sentiment': 'positive'}, {'Extracted Segment': 'waiter gave us great recommendations and was cheerful throughout, even though we were one of the last to leave.', 'sentiment': 'positive'}, {'Extracted Segment': 'Chloe our server brushed aside the incident and just brought out another full glass of champagne.', 'sentiment': 'positive'}, {'Extracted Segment': 'We got off to a bad start when we were asked to wait 20 mins despite arriving on time for our reservation.', 'sentiment': 'negative'}], 'Food Quality': [], 'Price and Value for Money': [], 'Ambience': [{'Extracted Segment': 'ambience were great.', 'sentiment': 'positive'}], 'Other': [{'Extracted Segment': 'During dinner, we accidentally broke a champagne glass w/ some champagne in it.', 'sentiment': 'neutral'}]}}