human
They called at 730pm and cancelled my 830pm reservation. We were all dressed and about to start from our place! Had read bad reviews and racist reviews, but they just proved it :) assholes
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Had read bad reviews and racist reviews, but they just proved it :)', 'sentiment': 'negative'}, {'Extracted Segment': 'They called at 730pm and cancelled my 830pm reservation.', 'sentiment': 'negative'}, {'Extracted Segment': 'We were all dressed and about to start from our place!', 'sentiment': 'neutral'}], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': 'assholes', 'sentiment': 'negative'}]}}