human
It's a beautiful setting and the food is good, but the service was so disappointing. It took forever to get our drinks, at least 20 minutes for the bread to arrive, and another very lengthy wait to order dinner. The staff didn't even bother to clear the appetizer plates before serving the dinner plates. Then, even after serving, the waiter left the messy appetizer plates throughout the meal and rarely came back to check on us. We'd also noted in our reservation that it was an anniversary celebration and there was not a mention of it by the staff. The coffee ordered with dessert arrived long after my partner finished his dessert. And there was a very strong propane smell on the outside patio, one of the heaters must have been leaking. For a restaurant with this high a price point, this is not normal. My only other time here was a much better experience, hoping it gets better again. It's a one of a kind view/location.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "The staff didn't even bother to clear the appetizer plates before serving the dinner plates.", 'sentiment': 'negative'}, {'Extracted Segment': 'Then, even after serving, the waiter left the messy appetizer plates throughout the meal and rarely came back to check on us.', 'sentiment': 'negative'}, {'Extracted Segment': "We'd also noted in our reservation that it was an anniversary celebration and there was not a mention of it by the staff.", 'sentiment': 'negative'}, {'Extracted Segment': 'It took forever to get our drinks, at least 20 minutes for the bread to arrive, and another very lengthy wait to order dinner.', 'sentiment': 'negative'}, {'Extracted Segment': 'The coffee ordered with dessert arrived long after my partner finished his dessert.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'the food is good', 'sentiment': 'positive'}], 'Price and Value for Money': [{'Extracted Segment': 'For a restaurant with this high a price point, this is not normal.', 'sentiment': 'negative'}, {'Extracted Segment': 'Time to refocus the team this was a pricey dinner and the only real selling point was the view.', 'sentiment': 'mixed'}], 'Ambience': [{'Extracted Segment': "It's a beautiful setting and the food is good, but the service was so disappointing.", 'sentiment': 'mixed'}, {'Extracted Segment': "It's a one of a kind view.", 'sentiment': 'positive'}, {'Extracted Segment': 'there was a very strong propane smell on the outside patio, one of the heaters must have been leaking.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'My only other time here was a much better experience, hoping it gets better again.', 'sentiment': 'mixed'}]}}