human
The host was extremely young (teenager) and very inexperienced. The food was delicious but the service was terrible. We waited 30 min for the appetizer and they brought out the wrong one. Then we waited another 15 min for the correct one to come out. Our entrees arrived over one hour from being seated. My entree was missing over half the items (the main sauce). When I inquired, all I got was Ã¢ÂÂoh they forgot to bring it outÃ¢ÂÂ. If I didnÃ¢ÂÂt ask, I wouldn't have gotten my correct dinner. They never offered to compensate us for any of their mistakes. Poor customer service.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'The host was extremely young (teenager) and very inexperienced.', 'sentiment': 'negative'}, {'Extracted Segment': 'When I inquired, all I got was Ã¢Â\x80Â\x9coh they forgot to bring it outÃ¢Â\x80Â\x9d.', 'sentiment': 'negative'}, {'Extracted Segment': 'We waited 30 min for the appetizer and they brought out the wrong one.', 'sentiment': 'negative'}, {'Extracted Segment': 'Then we waited another 15 min for the correct one to come out.', 'sentiment': 'negative'}, {'Extracted Segment': 'Our entrees arrived over one hour from being seated.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'The food was delicious', 'sentiment': 'positive'}, {'Extracted Segment': 'My entree was missing over half the items (the main sauce).', 'sentiment': 'negative'}], 'Price and Value for Money': [], 'Ambience': [], 'Other': []}}