human
Wow how a year can change things. I had a reservation for 9pm. I arrived early 8:15 checked in and was told no problem I'll get a table before my time. I'm asked for a window seat. Well the manager there seems to think that putting his friends in seats before people with reservations makes more sense. I was told that the 3 other couples seated before me were there before me. 
Well all I can say is I hope your friends continue to go because I won't be back.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Well the manager there seems to think that putting his friends in seats before people with reservations makes more sense.', 'sentiment': 'negative'}, {'Extracted Segment': 'I had a reservation for 9pm.', 'sentiment': 'neutral'}, {'Extracted Segment': "I arrived early 8:15 checked in and was told no problem I'll get a table before my time.", 'sentiment': 'positive'}, {'Extracted Segment': 'I was told that the 3 other couples seated before me were there before me.', 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': "I'm asked for a window seat.", 'sentiment': 'neutral'}], 'Other': [{'Extracted Segment': 'Wow how a year can change things.', 'sentiment': 'neutral'}, {'Extracted Segment': "Well all I can say is I hope your friends continue to go because I won't be back.", 'sentiment': 'negative'}]}}