human
We love the Flights in Los Gatos, Campbell not so much. We still love the concept, but a few things could improve. Upon arriving, we walked in the door, not very busy yet, and we're not greeted by anyone. I noticed, what I thought was an employee, casually chatting by the bar, but then assumed she was a customer because she looked at me, and then continued talking without acknowledgment. Some waited another second. We were finally taken outside by a woman who seemed pretty busy, thankfully she stopped for us. After what seemed like a while, a server finally greeted us the same girl chatting by the bar- awesome. We got drinks and food in, because we had waited long enough to decide it all. The first food dis came out before the drinks. Maybe I'm a restaurant snob, but I'm pretty sure drinks are usually first up, right? Once we got everything the meal was awesome. Overall, great food, great drinks- slow service.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "Upon arriving, we walked in the door, not very busy yet, and we're not greeted by anyone.", 'sentiment': 'negative'}, {'Extracted Segment': 'Some waited another second. We were finally taken outside by a woman who seemed pretty busy, thankfully she stopped for us.', 'sentiment': 'neutral'}, {'Extracted Segment': 'After what seemed like a while, a server finally greeted us the same girl chatting by the bar- awesome.', 'sentiment': 'positive'}, {'Extracted Segment': "I did see that toward the end of our meal, the place had filled quite a bit, but we were told before that the place is 'all hands on deck', so I'm not sure why it took so long.", 'sentiment': 'negative'}, {'Extracted Segment': 'slow service.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Once we got everything the meal was awesome.', 'sentiment': 'positive'}, {'Extracted Segment': 'great food, great drinks', 'sentiment': 'positive'}], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': 'We still love the concept, but a few things could improve.', 'sentiment': 'neutral'}, {'Extracted Segment': 'We got drinks and food in, because we had waited long enough to decide it all.', 'sentiment': 'neutral'}, {'Extracted Segment': 'I complaints with the food.', 'sentiment': 'negative'}, {'Extracted Segment': 'The button system is usually super convenient, but we had to press 3 times for bill.', 'sentiment': 'neutral'}]}}