human
I have been going to Kirk's in Campbell since the early '70s. I normally take my daughter and granddaughter there over the past few years, but I went solo last night. The burger I had (what was supposed to be a 1/2 lb. Big Kirk cooked medium) was a less than 1/2 lb. pre-formed patty cooked done and juiceless. I've had better burgers at a company picnic. Very disappointed. 

I read another bad review where the new owner replied that nothing had changed. That tells me I'm not going back.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'I normally take my daughter and granddaughter there over the past few years, but I went solo last night.', 'sentiment': 'neutral'}], 'Food Quality': [{'Extracted Segment': 'The burger I had (what was supposed to be a 1/2 lb. Big Kirk cooked medium) was a less than 1/2 lb. pre-formed patty cooked done and juiceless.', 'sentiment': 'negative'}, {'Extracted Segment': "I've had better burgers at a company picnic.", 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'I read another bad review where the new owner replied that nothing had changed.', 'sentiment': 'negative'}, {'Extracted Segment': 'Very disappointed.', 'sentiment': 'negative'}]}}