human
I was there last Saturday with my friends for a bridal brunch. We had a reservation at 11 and was sat at the table at 12. We were a group of 7 and placed all at one table. The manager came over a few moments later and separated us. The first server came over and took one tables order but not the others. Finally another serve came over and finished the order for both tables. When our food finally came out all of it was cold. They gave 2 people new meals and redid some as well. The redos came out cold as well. Over all the experience sucked even though the manager gave us free drinks. The only good thing about it all was Kierstin! She was amazing!!
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'The manager came over a few moments later and separated us.', 'sentiment': 'negative'}, {'Extracted Segment': 'The first server came over and took one tables order but not the others.', 'sentiment': 'negative'}, {'Extracted Segment': 'Finally another serve came over and finished the order for both tables.', 'sentiment': 'neutral'}, {'Extracted Segment': 'The only good thing about it all was Kierstin! She was amazing!!', 'sentiment': 'positive'}], 'Food Quality': [{'Extracted Segment': 'When our food finally came out all of it was cold.', 'sentiment': 'negative'}, {'Extracted Segment': 'They gave 2 people new meals and redid some as well.', 'sentiment': 'neutral'}, {'Extracted Segment': 'The redos came out cold as well.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'I was there last Saturday with my friends for a bridal brunch.', 'sentiment': 'neutral'}, {'Extracted Segment': 'Over all the experience sucked even though the manager gave us free drinks.', 'sentiment': 'negative'}]}}