human
What a f*cking joke. We made reservations and they refused to honor them for a reason beyond our control. We had walked 30mins just to get there. They didn't even try to rectify the situation. They just told us we had to join a new waitlist and wait again! Treating my group like children. I don't recommend based off of service alone.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Treating my group like children.', 'sentiment': 'negative'}, {'Extracted Segment': 'We made reservations and they refused to honor them for a reason beyond our control.', 'sentiment': 'negative'}, {'Extracted Segment': "They didn't even try to rectify the situation.", 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'What a f*cking joke.', 'sentiment': 'negative'}, {'Extracted Segment': "I don't recommend based off of service alone.", 'sentiment': 'negative'}]}}