human
I have been to flights many times and the food, drinks and service has always been great. Except today...
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'The two young women working in the front of the restaurant were both on their phones, and when we walked up to them, they stated the restaurant is closed.', 'sentiment': 'negative'}, {'Extracted Segment': 'We told them about our reservation and their demeanor completely changed.', 'sentiment': 'negative'}, {'Extracted Segment': 'One of the girls rolled her eyes at us and said we only have 15 minutes to order food.', 'sentiment': 'negative'}, {'Extracted Segment': 'The girls were very rude and tried to argue with us and we are extremely disappointed with the service.', 'sentiment': 'negative'}, {'Extracted Segment': 'I had made reservations online for 9:45 pm.', 'sentiment': 'neutral'}, {'Extracted Segment': 'I get a phone call at 9:15 asking if we can come in earlier because the kitchen closes at 10.', 'sentiment': 'negative'}], 'Food Quality': [], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': 'We were very confused because online the restaurant closes at 11.', 'sentiment': 'negative'}]}}