human
We are not sure what happened here.  20% fee which means you end up over tipping. Staff has no incentive to be better. Hole in the ceiling above us. With these prices fix things. Floors greasy.  Sad how this place has gone downhill. Food fine. Loud diners nearby. Over served them alcohol.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Staff has no incentive to be better.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Food fine.', 'sentiment': 'neutral'}], 'Price and Value for Money': [{'Extracted Segment': '20% fee which means you end up over tipping.', 'sentiment': 'negative'}, {'Extracted Segment': 'With these prices fix things.', 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': 'Loud diners nearby.', 'sentiment': 'negative'}, {'Extracted Segment': 'Hole in the ceiling above us.', 'sentiment': 'negative'}, {'Extracted Segment': 'Floors greasy.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'We are not sure what happened here.', 'sentiment': 'neutral'}, {'Extracted Segment': 'Sad how this place has gone downhill.', 'sentiment': 'negative'}, {'Extracted Segment': 'Over served them alcohol.', 'sentiment': 'neutral'}]}}