human
I have updated my 1 star review to a 4 star review after the owner had contacted me about my review. The owner Julian has excellent customer service and took care of my Fiancé and I. It's too bad more business don't have the level of customer service that Kirk's does. Thank you Julian!
gpt
{'overall_sentiment': 'positive', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'The owner Julian has excellent customer service and took care of my Fiancé and I.', 'sentiment': 'positive'}, {'Extracted Segment': "It's too bad more business don't have the level of customer service that Kirk's does.", 'sentiment': 'neutral'}, {'Extracted Segment': 'Thank you Julian!', 'sentiment': 'positive'}], 'Food Quality': [], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': 'I have updated my 1 star review to a 4 star review after the owner had contacted me about my review.', 'sentiment': 'positive'}]}}