human
My husband and I arrived early on valentine's day and headed to the bar for drinks. All the seats at the bar were taken but we ordered a couple of drinks anyway and sat down at a table. We we were told all the tables were reserved and we should see the hostess. Again it was very early and there were LOTS of empty tables. The host told us we should stand in the standing area. You know where people stand. Zero accommodation. Zero customer service. The other hostess finally allowed us to finish our drinks outside at one of the many empty tables on the patio. I wish we never ordered a drink. I don't care how good the food is either. Customer service counts for a whole lot!
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'We we were told all the tables were reserved and we should see the hostess.', 'sentiment': 'negative'}, {'Extracted Segment': 'The host told us we should stand in the standing area. You know where people stand.', 'sentiment': 'negative'}, {'Extracted Segment': 'Zero accommodation. Zero customer service.', 'sentiment': 'negative'}, {'Extracted Segment': 'The other hostess finally allowed us to finish our drinks outside at one of the many empty tables on the patio.', 'sentiment': 'neutral'}], 'Food Quality': [], 'Price and Value for Money': [], 'Ambience': [{'Extracted Segment': 'Again it was very early and there were LOTS of empty tables.', 'sentiment': 'neutral'}], 'Other': [{'Extracted Segment': 'I wish we never ordered a drink.', 'sentiment': 'negative'}, {'Extracted Segment': "I don't care how good the food is either.", 'sentiment': 'neutral'}]}}