human
I brought my husband for his birthday celebration. Very disappointed in the service because I had requested if we can sit closer to the edge to get a better view I noticed many open tables. The first waiter had said let me ask but never came back to give me an update. I had asked The second waiter who said those tables were reserved. Two hours later nobody sat there so it was pretty obvious he was lazy and did not want to move us. I'm use to Alexander's or Morton's service so I was a bit disappointed. 
I prefer Alexander's! I don't think I  will be back to Grandview. The only thing amazing was the view.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Very disappointed in the service because I had requested if we can sit closer to the edge to get a better view', 'sentiment': 'negative'}, {'Extracted Segment': 'The first waiter had said let me ask but never came back to give me an update.', 'sentiment': 'negative'}, {'Extracted Segment': 'I had asked The second waiter who said those tables were reserved.', 'sentiment': 'neutral'}, {'Extracted Segment': 'Two hours later nobody sat there so it was pretty obvious he was lazy and did not want to move us.', 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': 'The only thing amazing was the view.', 'sentiment': 'positive'}], 'Other': [{'Extracted Segment': 'I brought my husband for his birthday celebration.', 'sentiment': 'neutral'}, {'Extracted Segment': "I'm use to Alexander's or Morton's service so I was a bit disappointed.", 'sentiment': 'negative'}, {'Extracted Segment': "I prefer Alexander's! I don't think I will be back to Grandview.", 'sentiment': 'negative'}]}}