human
Waited 30 minutes for an order of shots and they never came!! Service is too slow and our waiter was sitting down with his friends. So unprofessional.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Service is too slow and our waiter was sitting down with his friends. So unprofessional.', 'sentiment': 'negative'}, {'Extracted Segment': 'Waited 30 minutes for an order of shots and they never came!!', 'sentiment': 'negative'}], 'Other': []}}