human
I booked my reservation for 6:30PM via Opentable with ease. However, when we got to the restaurant, we had to wait 30+ minutes before we could be seated. By the time we sat down, it was past 7PM. Normally, this would not be an issue, but with 2 hungry kids, it was more of an issue.

Overall, the experience was great for me and my family despite the delay in seating time.
gpt
{'overall_sentiment': 'positive', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'However, when we got to the restaurant, we had to wait 30+ minutes before we could be seated.', 'sentiment': 'negative'}, {'Extracted Segment': 'By the time we sat down, it was past 7PM.', 'sentiment': 'neutral'}], 'Ambience': []}}