human
Service was my main reason for the low rating. I worked in the industry and I completely understand forgetting about a table from time to time however after my food was dropped off, I finished both that and my drink and was going to order another however no one came to check in on me for 30 minutes. Fine, I go inside to ask for a wine list and to remind the folks I was still here, apologies were said and I was told I would be helped in just a moment. Another 20 minutes goes by before my server comes back. I told him to check back in on one minute as I was unsure if I was wanted to pack up or order another. Well I waited another 20 which solidified my decision of grabbing the check. Unfortunately I had to go inside an track my server down to grab my check. He was very apologetic and again I understand that things happen however it did ruin my experience. My slider was great and he did seem like a lovely person I just got the short end of the stick that night.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Service was my main reason for the low rating.', 'sentiment': 'negative'}, {'Extracted Segment': 'I worked in the industry and I completely understand forgetting about a table from time to time...', 'sentiment': 'neutral'}, {'Extracted Segment': 'Fine, I go inside to ask for a wine list and to remind the folks I was still here...', 'sentiment': 'negative'}, {'Extracted Segment': 'I told him to check back in on one minute as I was unsure if I was wanted to pack up or order another.', 'sentiment': 'neutral'}, {'Extracted Segment': 'Well I waited another 20 which solidified my decision of grabbing the check.', 'sentiment': 'negative'}, {'Extracted Segment': 'no one came to check in on me for 30 minutes.', 'sentiment': 'negative'}, {'Extracted Segment': 'Another 20 minutes goes by before my server comes back.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'My slider was great', 'sentiment': 'positive'}], 'Price and Value for Money': [], 'Ambience': [], 'Other': []}}