human
Ok, I've been drinking this coffee since 1994, in Carmel. Whenever I am in town I always stop in I get coffee. Today felt disjointed somehow. I'm sure it's always been this way- but today I sort of felt lost. I walked up to the counter where a man is pouring coffee out of a shuttle and told I order at another counter. Ok I go to the second counter, order a latte and a drip coffee. Then I'm told to go back to the first counter to get my drip coffee. I wait and then later a gal tells me my latte is ready at the counter where I ordered so I walk back up the ramp to retrieve it.So if you're keeping track I have been back and forth 2x to get 2 drinks.NOW to get beans you go to a third counter where there is no employee. The man at the second counter pointed to the beans and then stood there As I walked over and bellowed to someone in the back "where is the bell?" Instead of just walking in the back to find the man to help me?The gals who took my order and the man who helped with the beans were nice. I absolutely love this coffee- so if I have to put up with the back and forth to get it I will.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'I walked up to the counter where a man is pouring coffee out of a shuttle and told I order at another counter.', 'sentiment': 'negative'}, {'Extracted Segment': 'NOW to get beans you go to a third counter where there is no employee.', 'sentiment': 'negative'}, {'Extracted Segment': 'The gals who took my order and the man who helped with the beans were nice.', 'sentiment': 'positive'}, {'Extracted Segment': "Ok I go to the second counter, order a latte and a drip coffee. Then I'm told to go back to the first counter to get my drip coffee.", 'sentiment': 'negative'}, {'Extracted Segment': 'I wait and then later a gal tells me my latte is ready at the counter where I ordered so I walk back up the ramp to retrieve it.', 'sentiment': 'neutral'}], 'Food Quality': [{'Extracted Segment': 'I absolutely love this coffee- so if I have to put up with the back and forth to get it I will.', 'sentiment': 'positive'}], 'Ambience': [{'Extracted Segment': "Today felt disjointed somehow. I'm sure it's always been this way- but today I sort of felt lost.", 'sentiment': 'negative'}]}}