human
Had a bad experience for my first time. Made a reservation for a Friday night for two people . Arrived and the hostess was swamped-having to bus tables instead of hosting. We finally were seated inside. Two couples came in after us-one 10 minutes after us and the other 20 minutes after. We had to ask about our appetizers 30 minutes into arriving. Both couples got served their food before we did- an hour later. Between the both of us, we only had 3 rolls! For the steep price -I was very disappointed with their service . Security guy however, Ken, major props to him for trying to correct this restaurants mishaps. Not returning.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'the hostess was swamped- having to bus tables instead of hosting.', 'sentiment': 'negative'}, {'Extracted Segment': 'We had to ask about our appetizers 30 minutes into arriving.', 'sentiment': 'negative'}, {'Extracted Segment': 'Security guy however, Ken, major props to him for trying to correct this restaurants mishaps.', 'sentiment': 'positive'}], 'Food Quality': [], 'Price and Value for Money': [{'Extracted Segment': 'For the steep price -I was very disappointed with their service .', 'sentiment': 'negative'}], 'Ambience': [], 'Other': [{'Extracted Segment': 'Had a bad experience for my first time.', 'sentiment': 'negative'}, {'Extracted Segment': 'Two couples came in after us- one 10 minutes after us and the other 20 minutes after.', 'sentiment': 'neutral'}, {'Extracted Segment': 'Not returning.', 'sentiment': 'negative'}]}}