human
The food, drinks, and table service was exceptional. The only disappointment I had was that upon arrival and check in for our 11:00am brunch reservation, the hostesses informed me and my husband that they did not take Open Table reservations any longer. They said they would honor our reservation though since the reservation mix up was not our fault. We had to wait about ten minutes to get seated.
gpt
{'overall_sentiment': 'positive', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'They said they would honor our reservation though since the reservation mix up was not our fault.', 'sentiment': 'positive'}, {'Extracted Segment': 'We had to wait about ten minutes to get seated.', 'sentiment': 'neutral'}], 'Food Quality': [{'Extracted Segment': 'The food, drinks, and table service was exceptional.', 'sentiment': 'positive'}]}}