human
We had 6 (!) different servers come to our table and it wasn't clear that there was good communication amongst the staff as to who was bringing what. Our original server Chloe rushed through an introduction asking us if we would know what we wanted to order. When we said we just needed a few minutes, we didn't see her until much later. After waiting 25 minutes before we could place our order with someone else (recall that Lafonda says they have a 90 minute turnover time for each table), a third server was about to start the cheese fondue, poured the liquid in the Fondu pot but never returned. After 10 min, the fourth Server noticed it that we were waiting and started preparing the fondue but realized the kit was not complete and went to the kitchen, then came back and finished it up.

Chloe then returns (one hour has passed by this time) and says 'oh great, I see you're all taken care of'. Fifth server comes by to ask what our dessert order is and we tell them they have taken the menu away, can we please see it. Never returns. Sixth server then realize we are waiting and actually brings the menu so we can order.

The other tables next to us had more continuity with their server, Chloe.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "We had 6 (!) different servers come to our table and it wasn't clear that there was good communication amongst the staff as to who was bringing what.", 'sentiment': 'negative'}, {'Extracted Segment': "Our original server Chloe rushed through an introduction asking us if we would know what we wanted to order. When we said we just needed a few minutes, we didn't see her until much later.", 'sentiment': 'negative'}, {'Extracted Segment': "Chloe then returns (one hour has passed by this time) and says 'oh great, I see you're all taken care of'.", 'sentiment': 'negative'}, {'Extracted Segment': 'Fifth server comes by to ask what our dessert order is and we tell them they have taken the menu away, can we please see it. Never returns.', 'sentiment': 'negative'}, {'Extracted Segment': 'Sixth server then realize we are waiting and actually brings the menu so we can order.', 'sentiment': 'neutral'}], 'Food Quality': [], 'Price and Value for Money': [], 'Ambience': [], 'Other': []}}