human
Service was lacking compared to prior visits. We went for our anniversary and they knew why we were there. Usually we get champagne or cider at dessert but we got nothing this time. They crammed all reservations into one room, again not typical especially for a Tuesday night. 
Many delays by servers with our food sitting on a tray in the room.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Service was lacking compared to prior visits.', 'sentiment': 'negative'}, {'Extracted Segment': 'Many delays by servers with our food sitting on a tray in the room.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Usually we get champagne or cider at dessert but we got nothing this time.', 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': 'They crammed all reservations into one room, again not typical especially for a Tuesday night.', 'sentiment': 'negative'}]}}