human
Probably this is a good restaurant, good food, but they should improve the reservation system. My boyfriend had made a reservation for saturday at 3:30pm on line which it was accepted even when the restaurant was gonna be closed for a private event. This is very disappointed not only because was a long way from the city...and my boyfriend had planned to propose me here... we were running 10 minutes behind reason why we were calling, calling and calling but nobody answer the phone.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'My boyfriend had made a reservation for saturday at 3:30pm on line which it was accepted even when the restaurant was gonna be closed for a private event.', 'sentiment': 'negative'}, {'Extracted Segment': 'we were running 10 minutes behind reason why we were calling, calling and calling but nobody answer the phone.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Probably this is a good restaurant, good food', 'sentiment': 'positive'}]}}