human
We've been in this place on a Sunday evening, they got our names to the waiting list and told us that a table would be available in like 10 min. We said ok and then after 20 min we went back and they asked for 5 more min. Ve said ok again and then left waiting for them to text us. It took exactly 40 MIN for them to text us! It may be a busy day but why telling lies to your customer! Had an awful experience like this with my hungry baby so i'll NEVER EVER go to this place!
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'It may be a busy day but why telling lies to your customer!', 'sentiment': 'negative'}, {'Extracted Segment': "We've been in this place on a Sunday evening, they got our names to the waiting list and told us that a table would be available in like 10 min. We said ok and then after 20 min we went back and they asked for 5 more min. Ve said ok again and then left waiting for them to text us. It took exactly 40 MIN for them to text us!", 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': "Had an awful experience like this with my hungry baby so i'll NEVER EVER go to this place!", 'sentiment': 'negative'}]}}