human
Our waiter was very pleasant but seemed way over burdened, therefore the service was extremely slow. We ordered drinks, a delicious cheese fondue, 2 salads and a shrimp fondue. Before our salads were served we asked the owner if we could cancel the shrimp fondue as we were full at this point. He said absolutely not. We wondered why that would be as when they brought the shrimp it was raw as we are to cook it ourselves at our table. We felt he was greedy. Probably the last time we eat there which is a shame as it is a local spot.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Our waiter was very pleasant but seemed way over burdened', 'sentiment': 'mixed'}, {'Extracted Segment': 'He said absolutely not.', 'sentiment': 'negative'}, {'Extracted Segment': 'We felt he was greedy.', 'sentiment': 'negative'}, {'Extracted Segment': 'therefore the service was extremely slow.', 'sentiment': 'negative'}], 'Food Quality': []}}