human
So sushi Confidential used to be my favorite spot. I was a regular since they first opened before there was a patio area. I recently had the worst experience I have ever had at any restaurant here. We were with friends and we ate on the patio because we had a service dog. After putting in our order, the server asked us for our cards to 'pre-authorize'. This is something they were asking everyone but the white couple next to me sure didn't get asked that. It's unprofessional; no place of business would ever stoop down to ask for their cards before receiving any food. And to top it all off, we got our food and never any plates or chopsticks - we ate with our hands for 5 minutes until a busser passed us by. I felt profiled for being brown like I didn't have money and honestly was so upset that I didn't even want to be there. I love sushi Randy, but I don't know if I'll ever come back.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "We put in our order after the server asks us for our cards to 'pre-authorize'.", 'sentiment': 'negative'}, {'Extracted Segment': "Apparently it's something they were asking everyone but the white couple next to me sure didn't get asked that.", 'sentiment': 'negative'}, {'Extracted Segment': "It's unprofessional; no place of business would ever stoop down to ask for their cards before receiving any food.", 'sentiment': 'negative'}, {'Extracted Segment': "I felt profiled for being brown like I didn't have money and honestly was so upset that I didn't even want to be there.", 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'And to top it all off, we got our food and never any plates or chopsticks - we ate with our hands for 5 minutes until a busser passed us by.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'So sushi Confidential used to be my favorite spot.', 'sentiment': 'positive'}, {'Extracted Segment': 'I was a regular since they first opened before there was a patio area.', 'sentiment': 'positive'}, {'Extracted Segment': 'I recently had the worst experience I have ever had at any restaurant here.', 'sentiment': 'negative'}, {'Extracted Segment': "I love sushi Randy but I don't know if I'll ever come back.", 'sentiment': 'negative'}]}}