human
I put in an order at 345pm THROUGH THEIR WEBSITE for pick up at 515. I arrived late at 545 and they never looked at the website to print out the order! They said I had to NOW wait 20 mins for them to make the order (with no apologies).
DO NOT order through their website, every DoorDash and Uber order was flying out the door.
I had a large order of fries and when I asked them to throw in an extra scoop to feed the hungry kids in the car on the way home they wanted to charge me extra.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'I put in an order at 345pm THROUGH THEIR WEBSITE for pick up at 515.', 'sentiment': 'neutral'}, {'Extracted Segment': 'I arrived late at 545 and they never looked at the website to print out the order!', 'sentiment': 'negative'}, {'Extracted Segment': 'They said I had to NOW wait 20 mins for them to make the order (with no apologies).', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': 'I had a large order of fries and when I asked them to throw in an extra scoop to feed the hungry kids in the car on the way home they wanted to charge me extra.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'DO NOT order through their website, every DoorDash and Uber order was flying out the door.', 'sentiment': 'negative'}]}}