human
Went to La Fondue as a special treat for my wife and my birthdays. The waiter freeted us immediately and we ordered a bottle of wine and water. The waiter brought us a bottle and placed it in the ice bucket next to our table then left. 20 minutes later he returned and presented the bottle, it was the wrong bottle. He came back and told us they didn't have what we ordered and presented the first bottle again. We ordered glasses of wine from the menu and asked for water again. Another 20 minutes go by, no glasses of wine, no water, no waiter. We were there for 40 minutes and still had not even ordered. I was a waiter for years in college, I know bad service and I know inexcusably bad service. This was inexcusable.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'The waiter freeted us immediately and we ordered a bottle of wine and water.', 'sentiment': 'neutral'}, {'Extracted Segment': 'The waiter brought us a bottle and placed it in the ice bucket next to our table then left.', 'sentiment': 'negative'}, {'Extracted Segment': "He came back and told us they didn't have what we ordered and presented the first bottle again.", 'sentiment': 'negative'}, {'Extracted Segment': 'We ordered glasses of wine from the menu and asked for water again.', 'sentiment': 'neutral'}, {'Extracted Segment': 'Another 20 minutes go by, no glasses of wine, no water, no waiter.', 'sentiment': 'negative'}, {'Extracted Segment': 'I was a waiter for years in college, I know bad service and I know inexcusably bad service.', 'sentiment': 'negative'}, {'Extracted Segment': 'We were there for 40 minutes and still had not even ordered.', 'sentiment': 'negative'}], 'Food Quality': [], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': 'We left at that point.', 'sentiment': 'negative'}]}}