human
We have been regular guests at La Fondue for many years, well over twenty to be closer to the truth. We even held our wedding reception here. Unfortunately with the pandemic and massive closure our economy, we haven't been able to find this fine establishment. Tonight was a celebration of our daughter's birthday coupled with the economy re-opening, it was decided to go out to dine. As always, the food was excellent and the restaurant was just as remembered it. We were disappointed to learn that our favorite cheese (the Stinking Rose) was not prepared table side. Our service throughout the evening continued to feel off ip to and including the lag between the meal and dessert (roughly 30 minutes). We had to ultimately skip dessert to handle other obligations. The bill arrived with an added surprise, an automatic gratuity of 20% even though it was only a party of 4. It wasn't until I asked the server that I was told about the automatic addition. I do not believe that is a proper way to go about ensuring tips mandatorily.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Our service throughout the evening continued to feel off ip to and including the lag between the meal and dessert (roughly 30 minutes)', 'sentiment': 'negative'}, {'Extracted Segment': "It wasn't until I asked the server that I was told about the automatic addition", 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'As always, the food was excellent', 'sentiment': 'positive'}, {'Extracted Segment': 'We were disappointed to learn that our favorite cheese (the Stinking Rose) was not prepared table side', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': 'The bill arrived with an added surprise, an automatic gratuity of 20% even though it was only a party of 4', 'sentiment': 'negative'}]}}