human
1) The meals didn't come out together. One adult meal came out and then 20 mins later the rest came out. 2) the medium steak was overdone and extremely chewy 3) the "roast potatoes" were raw 4) inside was freezing! 5) they added a 5% charge without any explanation and then added their own 20% charge. I asked to change it and noted on the receipt but then they proceeded to charge my card with the 25% charge. Will never go there again. We should have known it would be poor as there was no one in the restaurant.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "The meals didn't come out together. One adult meal came out and then 20 mins later the rest came out.", 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'the medium steak was overdone and extremely chewy', 'sentiment': 'negative'}, {'Extracted Segment': "the 'roast potatoes' were raw", 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': 'they added a 5% charge without any explanation and then added their own 20% charge.', 'sentiment': 'negative'}, {'Extracted Segment': 'I asked to change it and noted on the receipt but then they proceeded to charge my card with the 25% charge.', 'sentiment': 'negative'}], 'Ambience': [], 'Other': [{'Extracted Segment': 'Will never go there again.', 'sentiment': 'negative'}, {'Extracted Segment': 'We should have known it would be poor as there was no one in the restaurant.', 'sentiment': 'negative'}]}}