human
I am so disappointed. My husband and I were having an impromptu celebration of his birthday and I called on Saturday at 4:15 pm asking about a happy hour. I was told there was happy hour until 5 pm. We rushed over, only to be told that there WASN'T happy hour. We sat at the bar anyway and our waitress was sweet but service was slow and generally inattentive. Food was also bland and underseasoned. Our last order was completely forgotten and we just cashed out because we didn't want to wait anymore.  Our bill was still almost $100. Overall, unhappy with everything. Especially at this price point. We could go to Limon across the street and get better service, better quality and better food.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'our waitress was sweet but service was slow and generally inattentive.', 'sentiment': 'mixed'}, {'Extracted Segment': "Our last order was completely forgotten and we just cashed out because we didn't want to wait anymore.", 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Food was also bland and underseasoned.', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': 'We could go to Limon across the street and get better service, better quality and better food.', 'sentiment': 'negative'}, {'Extracted Segment': 'Our bill was still almost $100.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'I am so disappointed.', 'sentiment': 'negative'}, {'Extracted Segment': 'My husband and I were having an impromptu celebration of his birthday and I called on Saturday at 4:15 pm asking about a happy hour.', 'sentiment': 'neutral'}]}}