human
Been here a few times and service was always lacking. For an "upscale" restaurant service is not that great. Waiter did not let us know what todays special was whereas he did with other tables. Also my glass of water was empty more then half the time. Waiter did not check in with us throughout our meal and our food took over an hour to come out all 3 times we've been here. There is a 20% off gift card at Costco if anyone is interested in trying this place.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Been here a few times and service was always lacking.', 'sentiment': 'negative'}, {'Extracted Segment': "For an 'upscale' restaurant service is not that great.", 'sentiment': 'negative'}, {'Extracted Segment': "Waiter did not let us know what today's special was whereas he did with other tables.", 'sentiment': 'negative'}, {'Extracted Segment': "Waiter did not check in with us throughout our meal and our food took over an hour to come out all 3 times we've been here.", 'sentiment': 'negative'}, {'Extracted Segment': 'Also my glass of water was empty more then half the time.', 'sentiment': 'negative'}], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': 'There is a 20% off gift card at Costco if anyone is interested in trying this place.', 'sentiment': 'neutral'}]}}