human
the older gray haired guy at the register needs to be replaced. biggest asshole ever. he got my order wrong after he repeated it back to me and i corrected him 2 twice. i went back to the register to tell him and he bitched about how i ordered wrong and told me he doesn't have time to refund me and literally shooed me off with his hand and asked the customers behind me if they were ready. I've been sitting here for 20 minutes and still hasn't said anything. oh and he got my boyfriends order wrong too. same night. 

Time to retire old man. 

ps ive been going to the one in palo alto ans its always been amazing. The problem is this guy.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'the older gray haired guy at the register needs to be replaced. biggest asshole ever.', 'sentiment': 'negative'}, {'Extracted Segment': 'he got my order wrong after he repeated it back to me and i corrected him 2 twice.', 'sentiment': 'negative'}, {'Extracted Segment': "i went back to the register to tell him and he bitched about how i ordered wrong and told me he doesn't have time to refund me and literally shooed me off with his hand", 'sentiment': 'negative'}, {'Extracted Segment': 'asked the customers behind me if they were ready.', 'sentiment': 'negative'}, {'Extracted Segment': "I've been sitting here for 20 minutes and still hasn't said anything.", 'sentiment': 'negative'}, {'Extracted Segment': 'Time to retire old man.', 'sentiment': 'negative'}], 'Food Quality': [], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': 'ps ive been going to the one in palo alto ans its always been amazing. The problem is this guy.', 'sentiment': 'positive'}]}}