human
Completely rude hostess out front. Takes our phone number and has us wait 30 minutes to be seated. We check up because she tells us 25 minutes originally. She then tells us another 45 minutes. Completely cold faced, saw us sitting out front waiting and took my phone number. Saw her take a couple people who didn't have reservations as well. Clearly don't have their system together as I could go on open table and make a reservation for 15 minutes out.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Completely rude hostess out front.', 'sentiment': 'negative'}, {'Extracted Segment': 'Completely cold faced, saw us sitting out front waiting and took my phone number.', 'sentiment': 'negative'}, {'Extracted Segment': "Saw her take a couple people who didn't have reservations as well.", 'sentiment': 'neutral'}, {'Extracted Segment': 'Takes our phone number and has us wait 30 minutes to be seated.', 'sentiment': 'negative'}, {'Extracted Segment': 'We check up because she tells us 25 minutes originally.', 'sentiment': 'neutral'}, {'Extracted Segment': 'She then tells us another 45 minutes.', 'sentiment': 'negative'}], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': "Clearly don't have their system together as I could go on open table and make a reservation for 15 minutes out.", 'sentiment': 'negative'}]}}