human
We made reservations on Valentines day for 9:15pm. Excitedly we sat down right away at a table near the door which in turn made it chilly and rather noisy; not the best atmosphere for a romantic Valentines Day dinner. However that was a small glitch in our evening at Sushi Confidential. Upon arrival we looked over the menu. A girl came over served us water and left without introducing herself or saying much of anything. We continued looking at the menu, figured out what we wanted and closed the menus. At this point it had been around 10 min. since we had see anyone even look in our direction. Eventually my boyfriend had to wave somebody down just so I could ask a question and she quickly figured out that we had not ordered nor had we been seen. She took our drink order along with our food order right then and there; much to our delight. She even went to see if she could have our table. Sadly our official waitress said no (even though we didn't know who she was) and we were left with bad service once more. Roughly 10 min after placing our order we met our real waitress, Tamra, who finally came over and asked for our order who proceeded to roll her eyes and huff away when we told her we had already placed it. Our food came out no problem, our champagne was delivered and uncorked by our adopted waitress. The food was excellent, we ordered the teriyaki salmon and two sushi rolls.

Sadly I don't remember the name of our adopted waitress because she rocked the night for us! Tamra made an otherwise special night rather ordinary by making us feel invisible. We ended up tipping the adopted waitress instead of Tamra; it was that bad. She made no apology or any mention of why she hadn't talked to us and instead pretended like the whole thing didn't happen. Very unprofessional. If it weren't for our adopted waitress we would never be returning to this restaurant.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'A girl came over served us water and left without introducing herself or saying much of anything.', 'sentiment': 'negative'}, {'Extracted Segment': 'Eventually my boyfriend had to wave somebody down just so I could ask a question', 'sentiment': 'negative'}, {'Extracted Segment': 'She took our drink order along with our food order right then and there; much to our delight.', 'sentiment': 'positive'}, {'Extracted Segment': "Sadly our official waitress said no (even though we didn't know who she was) and we were left with bad service once more.", 'sentiment': 'negative'}, {'Extracted Segment': 'Tamra, who finally came over and asked for our order who proceeded to roll her eyes and huff away when we told her we had already placed it.', 'sentiment': 'negative'}, {'Extracted Segment': 'The adopted waitress rocked the night for us!', 'sentiment': 'positive'}, {'Extracted Segment': 'Roughly 10 min after placing our order we met our real waitress, Tamra ', 'sentiment': 'neutral'}, {'Extracted Segment': "Sadly I don't remember the name of our adopted waitress because she rocked the night for us!", 'sentiment': 'positive'}], 'Food Quality': [{'Extracted Segment': 'Our food came out no problem, our champagne was delivered and uncorked by our adopted waitress.', 'sentiment': 'positive'}, {'Extracted Segment': 'The food was excellent, we ordered the teriyaki salmon and two sushi rolls.', 'sentiment': 'positive'}], 'Price and Value for Money': [], 'Ambience': [{'Extracted Segment': 'We sat down right away at a table near the door which in turn made it chilly and rather noisy; not the best atmosphere for a romantic Valentines Day dinner.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'Tamra made an otherwise special night rather ordinary by making us feel invisible. We ended up tipping the adopted waitress instead of Tamra; it was that bad.', 'sentiment': 'negative'}]}}