human
The concept was interesting and so we gave it a try. The food was decent and everything on the table was edible. So if you want to try several different versions of the same thing, this place might be for you. But to me it seemed like glorified bar food. The drink selections were disappointing with a very static selection of wines and very 80's/90's era cocktails. The name Flights suggested to me that we might find a wide variety of interesting wines, but instead there really were only the three of each varietal and they were more mass produced wines rather than featuring the wide and diverse selection of Nor Cal wines available. For the cocktails, here was an opportunity to offer a flight of interesting craft cocktails from a single spirit, but instead offering three types of multi-colored frozen tropical drinks, frozen margaritas or mojitos or Cosmos. The service was not top notch either. The restaurant uses an electronic button paging system which I think has trained the wait staff away from some of the basics of service relying on the fact that someone will buzz them if need be. They have lost the art of checking on tables and making sure customers are well taken care of and seemed all too rushed to take the one order and move on rather than ask around the table to see if anyone else wanted something. Ambiance was a bit black glossy and dated for my preference as well. Didn't have much warmth and style. Big plastic laminated menus make you feel like you are ordering cocktails at Denny's. It felt like the concept was a family style restaurant, but yet mostly having offerings for adults. Sorry guys - just the truth. But lots of room for improvement.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'The service was not top notch either.', 'sentiment': 'negative'}, {'Extracted Segment': 'They have lost the art of checking on tables and making sure customers are well taken care of', 'sentiment': 'negative'}, {'Extracted Segment': 'Seemed all too rushed to take the one order and move on rather than ask around the table to see if anyone else wanted something.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'The food was decent and everything on the table was edible.', 'sentiment': 'neutral'}], 'Price and Value for Money': [], 'Ambience': [{'Extracted Segment': 'Ambiance was a bit black glossy and dated for my preference as well.', 'sentiment': 'negative'}, {'Extracted Segment': "Didn't have much warmth and style.", 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'The concept was interesting and so we gave it a try.', 'sentiment': 'positive'}, {'Extracted Segment': 'For the cocktails, here was an opportunity to offer a flight of interesting craft cocktails from a single spirit, but instead offering three types of multi-colored frozen tropical drinks...', 'sentiment': 'negative'}, {'Extracted Segment': 'The name Flights suggested to me that we might find a wide variety of interesting wines, but instead there really were only the three of each varietal and they were more mass produced wines rather than featuring the wide and diverse selection of Nor Cal wines available.', 'sentiment': 'negative'}, {'Extracted Segment': "Big plastic laminated menus make you feel like you are ordering cocktails at Denny's.", 'sentiment': 'negative'}, {'Extracted Segment': 'Sorry guys - just the truth. But lots of room for improvement.', 'sentiment': 'neutral'}]}}