human
Disappointing. We were looking forward to eating at Flights after the great reviews. Sadly, the food was lacking and beyond subpar. Even for the prices, one of the "flights" I ordered was three different types of grilled cheese, that were just a regular girl cheese sandwich folded in half with no cheese in between. The ambience was hot and crowded and to top it off our waitress never returned. Even when we pushed our "in-flight call button." Saddened to write a negative review.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'to top it off our waitress never returned.', 'sentiment': 'negative'}, {'Extracted Segment': "Even when we pushed our 'in-flight call button'.", 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Sadly, the food was lacking and beyond subpar.', 'sentiment': 'negative'}, {'Extracted Segment': "Even for the prices, one of the 'flights' I ordered was three different types of grilled cheese, that were just a regular girl cheese sandwich folded in half with no cheese in between.", 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': 'The ambience was hot and crowded', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'Disappointing. We were looking forward to eating at Flights after the great reviews.', 'sentiment': 'negative'}]}}