human
Came here on a Friday and it was packed! Better than empty since it is a place in a strip mall. It was a warm night so we sat on the patio which was hidden from the parking lot just beyond it. First impression, nice place!We ordered a flight of 3 random reds with no help from our waiter red flag. Luckily we ordered some bites with the flight or we might have starved by the time he came back. We finally got more wine and apps but again, with minimal help or really any interaction from our server. I really prefer not to be fawned over and interrupted in most restaurants but the lack of attention was frustrating and a little odd. The patio wasn't busy enough to justify the wait. The people at the table next to us actually asked for a new waiter at one point they got one but not before getting some major attitude and then waiting for 10 minutes for her to show up. The manager visited them too but didn't offer comps or anything.Overall, delicious wine and light bites, great coffee (in the cutest mini french press) but too bad about the customer service. Recommendations on wines and pairings would have been appreciated and just some simple conversation with the server would have been nice. Hoping it was just an off night. Cute place and I would go back if I had the chance.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'We finally got more wine and apps but again, with minimal help or really any interaction from our server.', 'sentiment': 'negative'}, {'Extracted Segment': 'I really prefer not to be fawned over and interrupted in most restaurants but the lack of attention was frustrating and a little odd.', 'sentiment': 'neutral'}, {'Extracted Segment': 'The people at the table next to us actually asked for a new waiter at one point they got one but not before getting some major attitude and then waiting for 10 minutes for her to show up.', 'sentiment': 'negative'}, {'Extracted Segment': 'Recommendations on wines and pairings would have been appreciated and just some simple conversation with the server would have been nice.', 'sentiment': 'neutral'}], 'Food Quality': [{'Extracted Segment': 'Overall, delicious wine and light bites, great coffee (in the cutest mini french press).', 'sentiment': 'positive'}], 'Ambience': [{'Extracted Segment': 'It was a warm night so we sat on the patio which was hidden from the parking lot just beyond it.', 'sentiment': 'positive'}, {'Extracted Segment': "The patio wasn't busy enough to justify the wait.", 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'Hoping it was just an off night.', 'sentiment': 'neutral'}, {'Extracted Segment': 'Cute place and I would go back if I had the chance.', 'sentiment': 'positive'}]}}