human
Food was good as usual but I was very disappointed in the service. This is a pretty pricey restaurant and service should be top notch. I came for my birthday with my family as I have for 16 or so years. This year the service was slower than usual. I can appreciate the relaxed experience but when you make people wait to even take their order or bring a fondue pot or grilling pan and then leave it sitting to heat up and then start burning before you bring the next course there is something wrong.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'This year the service was slower than usual', 'sentiment': 'negative'}, {'Extracted Segment': "Also, the wait staff seemed distracted to the point they couldn't even remember who's birthday it was even though we told them three times", 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Food was good as usual', 'sentiment': 'positive'}], 'Price and Value for Money': [{'Extracted Segment': 'This is a pretty pricey restaurant and service should be top notch', 'sentiment': 'neutral'}], 'Other': [{'Extracted Segment': 'I might have to start a new tradition', 'sentiment': 'neutral'}]}}