human
First I would like to say we came from Riverside county to Las Vegas for a Bachelorette party, there was 12 ladies in our party. We had reservations for 11:30am on Saturday morning for brunch, we get there on time to be seated shortly after the time is rolling by come 12noon still not 1 person has come by to help us AT ALL, I go to find a manager and I guess a bar manager was chosen in which she NEVER came to assist, we then waited another 5-10 minutes until I got up again to find a waiter by the name of CRAIG asked if I needed help, I told him the situation and he immediately jumped on board and SAID I GOT YOU GUYS he then rushed over to our table and started taking our orders and stated again he will take care of us and that he will take our table. With all that being said CRAIG definitely did his job and SOME he was thee BEST waiter we could have asked for, very attentive and all. THANK YOU CRAIG your hospitality was FABULOUS he deserves a 10 star!!! But for the others at the restaurant definitely not good especially the management there. And to top it off they weren't even that busy.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'he immediately jumped on board and SAID I GOT YOU GUYS he then rushed over to our table and started taking our orders and stated again he will take care of us and that he will take our table', 'sentiment': 'positive'}, {'Extracted Segment': 'CRAIG definitely did his job and SOME he was thee BEST waiter we could have asked for, very attentive and all', 'sentiment': 'positive'}, {'Extracted Segment': 'THANK YOU CRAIG your hospitality was FABULOUS he deserves a 10 star!!!', 'sentiment': 'positive'}, {'Extracted Segment': 'still not 1 person has come by to help us AT ALL', 'sentiment': 'negative'}, {'Extracted Segment': 'we then waited another 5-10 minutes until I got up again to find a waiter', 'sentiment': 'negative'}, {'Extracted Segment': 'the restaurant definitely not good especially the management there', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'First I would like to say we came from Riverside county to Las Vegas for a Bachelorette party, there was 12 ladies in our party.', 'sentiment': 'neutral'}, {'Extracted Segment': "to top it off they weren' t even that busy", 'sentiment': 'negative'}]}}