human
The remodel is great although the bar area should have been made larger. The view is spectacular. The food and drinks are mediocre and expensive. Went there for NYE with a large group. We were served our first course of a fixed ($150/pp no drinks) menu 2 hours late. Our poor little server just kept apologizing. When I finally got it, my lobster was tough and chewy as rubber. They did not offer any party favors or champagne to ring in the New Year. Most people at our table forgo the dessert because it was just about midnight. People were leaving because they could not get service. The owner and family/friends were having a great time on our expense. Pissed off a lot of locals, not good Grandview.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Our poor little server just kept apologizing.', 'sentiment': 'negative'}, {'Extracted Segment': 'We were served our first course of a fixed ($150/pp no drinks) menu 2 hours late.', 'sentiment': 'negative'}, {'Extracted Segment': 'People were leaving because they could not get service.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'The food and drinks are mediocre and expensive.', 'sentiment': 'negative'}, {'Extracted Segment': 'When I finally got it, my lobster was tough and chewy as rubber.', 'sentiment': 'negative'}], 'Price and Value for Money': [], 'Ambience': [{'Extracted Segment': 'The view is spectacular.', 'sentiment': 'positive'}, {'Extracted Segment': 'The band was really good when we finally went in to enjoy it at midnight.', 'sentiment': 'positive'}], 'Other': [{'Extracted Segment': 'Went there for NYE with a large group.', 'sentiment': ''}, {'Extracted Segment': 'Most people at our table forgo the dessert because it was just about midnight.', 'sentiment': ''}, {'Extracted Segment': 'The owner and family/friends were having a great time on our expense.', 'sentiment': 'negative'}, {'Extracted Segment': 'Pissed off a lot of locals, not good Grandview.', 'sentiment': 'negative'}]}}