human
I'm not sure why this place has 4 stars. We had a reservation and yet after arrival, by the time they seated us and the server brought us our first course, it was 1 hour later. I was starving and cranky. The server didn't even introduce herself or explain how everything works. She was too busy for us initially. We only started getting decent service over an hour after we arrived. Food was decent but my husband and I are not planning to go back. Never go there for a celebration. It was a mood killer.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "The server didn't even introduce herself or explain how everything works.", 'sentiment': 'negative'}, {'Extracted Segment': 'She was too busy for us initially.', 'sentiment': 'negative'}, {'Extracted Segment': 'We had a reservation and yet after arrival, by the time they seated us and the server brought us our first course, it was 1 hour later.', 'sentiment': 'negative'}, {'Extracted Segment': 'We only started getting decent service over an hour after we arrived.', 'sentiment': 'neutral'}], 'Food Quality': [{'Extracted Segment': 'Food was decent', 'sentiment': 'neutral'}], 'Other': [{'Extracted Segment': "I'm not sure why this place has 4 stars.", 'sentiment': 'negative'}, {'Extracted Segment': 'I was starving and cranky.', 'sentiment': 'negative'}, {'Extracted Segment': 'my husband and I are not planning to go back', 'sentiment': 'negative'}, {'Extracted Segment': 'Never go there for a celebration.', 'sentiment': 'negative'}, {'Extracted Segment': 'It was a mood killer', 'sentiment': 'negative'}]}}