human
We love the ambience and the food and have been regular customer. However in our last visit the service was terrible. We had to waiting longer, were served wrong salad and later for chocolate fondue were served half the order without much communication on when rest would arrive. We were disappointed since we have had much better service at this place before.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'However in our last visit the service was terrible.', 'sentiment': 'negative'}, {'Extracted Segment': 'We had to wait longer, were served wrong salad', 'sentiment': 'negative'}, {'Extracted Segment': 'later for chocolate fondue were served half the order without much communication on when rest would arrive.', 'sentiment': 'negative'}, {'Extracted Segment': 'We were disappointed since we have had much better service at this place before.', 'sentiment': 'negative'}], 'Food Quality': [], 'Price and Value for Money': [], 'Ambience': [{'Extracted Segment': 'We love the ambience', 'sentiment': 'positive'}], 'Other': []}}