human
Ordering system is confusing and they are slow. Drip coffee is pretty good but specify dark or light roast. Espresso drinks are made quickly, so specify extra hot to get regular temp drinks.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'they are slow', 'sentiment': 'negative'}, {'Extracted Segment': 'Ordering system is confusing and they are slow', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Drip coffee is pretty good', 'sentiment': 'positive'}, {'Extracted Segment': 'Espresso drinks are made quickly, so specify extra hot to get regular temp drinks.', 'sentiment': 'neutral'}], 'Price and Value for Money': [], 'Ambience': []}}