human
I came here about a month ago before it had officially transitioned from socialite but the flights menu was in operation. If I had rated then it would have been 5 stars. But now it's not the same story.They are severely understaffed. It took exceptionally long to get our orders taken and then for food to arrive. When it did, the meat was over cooked and charred beyond recognition (we had the meatball flight and the slider flight). The French fries on the other hand were soggy and limp. I thought about sending it back but we were starving.At the end of the meal it took nearly 15 minutes to get more water and then another 10 to get the check. I ended up having to go to the host stand to get someone to take the payment. Add to all of this the new hokey "flight attendant" nonsense (we get it, flights of food and AIRPLANE HUMOR) and the "team" table waiting process which means no one is accountable and it's a recipe for disaster. It's to bad, the idea and our first visit was great but I probably won't be coming back.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'They are severely understaffed.', 'sentiment': 'negative'}, {'Extracted Segment': 'I ended up having to go to the host stand to get someone to take the payment.', 'sentiment': 'negative'}, {'Extracted Segment': 'It took exceptionally long to get our orders taken and then for food to arrive.', 'sentiment': 'negative'}, {'Extracted Segment': 'At the end of the meal it took nearly 15 minutes to get more water and then another 10 to get the check.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'The meat was over cooked and charred beyond recognition (we had the meatball flight and the slider flight).', 'sentiment': 'negative'}, {'Extracted Segment': 'The French fries on the other hand were soggy and limp.', 'sentiment': 'negative'}], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': "The new hokey 'flight attendant' nonsense (we get it, flights of food and AIRPLANE HUMOR) and the 'team' table waiting process which means no one is accountable and it's a recipe for disaster.", 'sentiment': 'negative'}]}}