human
This place is so overrated it is crazy. After 12 years I decided to take my wife here as it used to be her 'favorite' place. That all changed on Aug 4th. My wife wanted to change an order and the manager said we could not. As my wife said to him, the customer is basically the chef since we would be the ones cooking it and had been prepared ahead of time for anybody that ordered it, not just us. He said that it had been prepared ahead of time but that it was being cut for us at that moment (total BS!). Even so, somebody else would have eaten this chicken anyway probably that night. The worst part was his attitude and total lack of any sort of caring. I told my wife he does not have to care because of their loyal following (most of which are 28 year old women). Either way, this will be the last time I ever go to this overrated and very expensive place. After reading all the reviews one thing is common to all, the service is not great. This was our experience as well.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'My wife wanted to change an order and the manager said we could not.', 'sentiment': 'negative'}, {'Extracted Segment': 'He said that it had been prepared ahead of time but that it was being cut for us at that moment (total BS!)', 'sentiment': 'negative'}, {'Extracted Segment': 'The worst part was his attitude and total lack of any sort of caring.', 'sentiment': 'negative'}, {'Extracted Segment': 'After reading all the reviews one thing is common to all, the service is not great.', 'sentiment': 'negative'}], 'Food Quality': [], 'Price and Value for Money': [{'Extracted Segment': 'Either way, this will be the last time I ever go to this overrated and very expensive place.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'That all changed on Aug 4th.', 'sentiment': 'neutral'}, {'Extracted Segment': 'I told my wife he does not have to care because of their loyal following (most of which are 28 year old women).', 'sentiment': 'negative'}, {'Extracted Segment': 'This was our experience as well.', 'sentiment': 'neutral'}, {'Extracted Segment': 'This place is so overrated it is crazy.', 'sentiment': 'negative'}]}}