human
Upon arrival we sat waiting for service for almost 20 minutes. Out comes a very unfriendly server. Never offered water. Said he would be back to take our drink order which would take about 20 minutes for a soda and flight. There are maybe 4 tables and about 6 servers so it's not due to them being busy. Got our drinks asked for the check and on to the next spot.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Out comes a very unfriendly server.', 'sentiment': 'negative'}, {'Extracted Segment': 'Never offered water.', 'sentiment': 'negative'}, {'Extracted Segment': 'Upon arrival we sat waiting for service for almost 20 minutes.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': "There are maybe 4 tables and about 6 servers so it's not due to them being busy.", 'sentiment': 'neutral'}]}}