human
We walked in at 5:30 PM and were told they were not taking any walk-ins! There were many empty tables and only space for 1 at the bar so we went to our favorite, Ladera Grill. Hmmm . Not a great start!
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'We walked in at 5:30 PM and were told they were not taking any walk-ins! There were many empty tables and only space for 1 at the bar', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'Hmmm . Not a great start!', 'sentiment': 'negative'}]}}