human
Our waiter was excellent. The only issue I had was the bourbon and water cocktail I ordered looked like there was something else in it that made it cloudy in appearance. I mentioned this to our waiter who brought it to the attention of the manager. The manager basically told me that that was normal and I did not know what I was talking about. Personally, I have never had a Jack and water on the rocks that looked milky in appearance. The waiter offered to replace it after the manager left our table; the manager did not make that offer.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Our waiter was excellent.', 'sentiment': 'positive'}, {'Extracted Segment': 'I mentioned this to our waiter who brought it to the attention of the manager.', 'sentiment': 'neutral'}, {'Extracted Segment': 'The waiter offered to replace it after the manager left our table; the manager did not make that offer.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'The only issue I had was the bourbon and water cocktail I ordered looked like there was something else in it that made it cloudy in appearance.', 'sentiment': 'negative'}, {'Extracted Segment': 'Personally, I have never had a Jack and water on the rocks that looked milky in appearance.', 'sentiment': 'neutral'}], 'Price and Value for Money': [], 'Ambience': [], 'Other': []}}