human
Not a great experience for my birthday dinner BUT I want to believe this was on "off" night at the Grandview. The hostess and staff were very pleasant. The bar area was warm - the piano man is a definite plus! The negative experience started when we were seated outside (yes, usually a plus) next to a party of 30+. We waited 20 minutes before I had to ask if we had a waiter. To be fair, the waiter was apologetic when he came to take our order. While we waited for our meal and (tried) to enjoy the view, the group of 30 decided to make their party a "mixer" and proceeded to stand up with their drinks, mingle and encroach on all of the tables lining the perimeter. (Keep in mind they weren't exactly sober at this point.) It was loud and uncomfortable. I get hosting a large party but in this case I would recommander roping off the patio for a party this large. When our meal finally arrived: Silverware? Nope. Steak knife for the filet? Nope. Birthday dessert (requested by my boyfriend TWICE)? Nope. We asked to switch tables to a different area for a nightcap and the atmosphere was much better. All in all a bad experience but maybe next time will be better? Otherwise not worth the drive. 1 star for the view and 1 star for the food.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'The hostess and staff were very pleasant.', 'sentiment': 'positive'}, {'Extracted Segment': 'To be fair, the waiter was apologetic when he came to take our order.', 'sentiment': 'neutral'}, {'Extracted Segment': 'We waited 20 minutes before I had to ask if we had a waiter.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'When our meal finally arrived: Silverware? Nope. Steak knife for the filet? Nope. Birthday dessert (requested by my boyfriend TWICE)? Nope.', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': "Not a great experience for my birthday dinner BUT I want to believe this was on 'off' night at the Grandview.", 'sentiment': 'neutral'}, {'Extracted Segment': 'All in all a bad experience but maybe next time will be better?', 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': 'The bar area was warm - the piano man is a definite plus!', 'sentiment': 'positive'}, {'Extracted Segment': "While we waited for our meal and (tried) to enjoy the view, the group of 30 decided to make their party a 'mixer' and proceeded to stand up with their drinks, mingle and encroach on all of the tables lining the perimeter.", 'sentiment': 'negative'}, {'Extracted Segment': 'It was loud and uncomfortable.', 'sentiment': 'negative'}, {'Extracted Segment': 'We asked to switch tables to a different area for a nightcap and the atmosphere was much better.', 'sentiment': 'positive'}]}}