human
We had reservations for New year's Eve for a party of 3. It was an early reservation (5pm) and once we were seated, we were told by a server that was hard to understand that the menu was prix fixed, it would be $175.00 per couple + our additional person. We were never told about the menu by phone or when making the reservation. One party that was seated after our party left after being told the same thing by the same server.

Long story short, the food was very good however the service was not. We requested to see the manager to point out not knowing about the menu and we wanted our server changed due to the lack of attention and attitude for our last course which was dessert. The manager obliged. This visit was not up to par.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'It was an early reservation (5pm)and once we were seated we were told by a server that was hard to understand ', 'sentiment': 'negative'}, {'Extracted Segment': 'We were never told about the menu by phone or when making the reservation.', 'sentiment': 'negative'}, {'Extracted Segment': 'One party that was seated after our party left after being told the same thing by the same server.', 'sentiment': 'neutral'}, {'Extracted Segment': 'We requested to see the manager to point out not knowing about the menu and we wanted our server changed due to the lack of attention and attitude for our last course which was dessert.', 'sentiment': 'negative'}, {'Extracted Segment': 'The manager obliged.', 'sentiment': 'positive'}], 'Food Quality': [{'Extracted Segment': 'Long story short, the food was very good however the service was not.', 'sentiment': 'positive'}], 'Other': [{'Extracted Segment': 'This visit was not up to par.', 'sentiment': 'negative'}]}}