human
I have been coming to the LGRC since it opened, and when it was recently sold to Cafe Nero chain (based in Europe mostly) it has completely been "abandoned" though open in every way. TH the owner now no longer does, but remains the face of the business and the new owners are taking advantage of this and the legacy she has left behind. Now its a aesthetic mess. Chairs are completely destroyed, the outside chairs for sitting are so flimsy any weight could cause it to collapse underneath, awnings are now black from dirt, grime, olive tree stains and fairy lights that are hanging so low, you can touch them. The drip coffee tastes like "mop water" as if the current roaster is burning the beans. There are barristas who wear shorts at the order line and the list goes on and on. I have been to Cafe Nero's in the UK and they are top notch. Fresh paint, matching chairs that are not torn or ripped, a great ambiance. Why the new owner who is from the town would not make his new acquisition "the shiny house on the hill" a centerpiece in their portfolio is beyond me. If it was not for TH the stars should be 1/5, Sad.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'TH the owner now no longer does, but remains the face of the business and the new owners are taking advantage of this and the legacy she has left behind.', 'sentiment': 'negative'}, {'Extracted Segment': 'There are barristas who wear shorts at the order line and the list goes on and on.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': "The drip coffee tastes like 'mop water' as if the current roaster is burning the beans.", 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': 'Now its a aesthetic mess. Chairs are completely destroyed, the outside chairs for sitting are so flimsy any weight could cause it to collapse underneath, awnings are now black from dirt, grime, olive tree stains and fairy lights that are hanging so low, you can touch them.', 'sentiment': 'negative'}, {'Extracted Segment': "I have been to Cafe Nero's in the UK and they are top notch. Fresh paint, matching chairs that are not torn or ripped, a great ambiance.", 'sentiment': 'positive'}]}}