human
So the owner reached out to me and apologized for my previous experience (if you can call it an experience; I didn't even make it to the restaurant).

One year later, I decided to give this restaurant another chance. And boy was that the best decision ever!

I made reservations online and mentioned that my boyfriend and I were celebrating our anniversary.

When we walked in, we were immediately greeted with big smiles and happy faces. There was a gentleman playing on the piano - great addition to the dining experience.

The gentleman that greeted us (forgot his name sorry) walked us to our table and congratulated us on our anniversary. We were seated at a window table that had a breathtaking view.

A couple minutes later our server, Jesus AKA Chewy, came by and introduced himself and explained the menu to us. He was amazing!! He should teach lessons about customer service. Throught dinner, he checked in on us every now and then and made us feel very special everytime.

Now moving on to the food, we ordered the Kobe Beef Carpaccio and Polenta for appetizers. For entrÃ¢es my boyfriend had the Twin Lobster Tails and I had the Pumpkin Tortellini. For dessert, we shared a White Chocolate Coconut Tarte (?). THEY WERE ALL TERRIFIC. This was some of the best food we've ever had. Everything was high quality and tasted exceptional.

The Grandview Restaurant team has helped make our night unforgettable. Thank you all for making our anniversary extra special! :))

I HIGHLY RECOMMEND THIS RESTAURANT FOR SPECIAL EVENTS. Trust me you will not regret coming here. Outstanding view + great customer service + beautiful live piano music + delicious food. What else could anyone possibly want?
I will for sure come back and try the outdoor seating when the weather permits.
gpt
{'overall_sentiment': 'positive', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'The gentleman that greeted us (forgot his name sorry) walked us to our table and congratulated us on our anniversary.', 'sentiment': 'positive'}, {'Extracted Segment': 'He was amazing!! He should teach lessons about customer service. Throught dinner, he checked in on us every now and then and made us feel very special everytime.', 'sentiment': 'positive'}], 'Food Quality': [{'Extracted Segment': 'Now moving on to the food, we ordered the Kobe Beef Carpaccio and Polenta for appetizers. For entrÃ\x83es my boyfriend had the Twin Lobster Tails and I had the Pumpkin Tortellini. For dessert, we shared a White Chocolate Coconut Tarte (?). THEY WERE ALL TERRIFIC.', 'sentiment': 'positive'}, {'Extracted Segment': "This was some of the best food we've ever had. Everything was high quality and tasted exceptional.", 'sentiment': 'positive'}], 'Price and Value for Money': [], 'Ambience': [{'Extracted Segment': 'When we walked in, we were immediately greeted with big smiles and happy faces. There was a gentleman playing on the piano - great addition to the dining experience.', 'sentiment': 'positive'}, {'Extracted Segment': 'We were seated at a window table that had a breathtaking view.', 'sentiment': 'positive'}], 'Other': [{'Extracted Segment': "So the owner reached out to me and apologized for my previous experience (if you can call it an experience; I didn't even make it to the restaurant).", 'sentiment': 'neutral'}, {'Extracted Segment': 'I HIGHLY RECOMMEND THIS RESTAURANT FOR SPECIAL EVENTS. Trust me you will not regret coming here.', 'sentiment': 'positive'}]}}