human
We came here after work on a Wednesday super excited to try Sushi Confidential. I've heard amazing things about the Campbell location, but unfortunately I'm hesitant to give it a try based on my experience here in San Jose. First off the hostessing/seating situation is pretty awkward, it feels understaffed and nobody was up front so we were waiting for assistance for a few minutes. This would be totally fine and forgettable if the service throughout our meal wasn't equally awkward. I have a gluten allergy and have very specific orders (I know it's annoying!) and it felt like there was a lack of knowledge about gluten and other allergens here. Usually sushi is pretty easy for me. Here, the wrong dish was brought out once and another time a roll came out with the sauce that I had requested be left off. I always feel SO bad having to send back food but unfortunately with allergies I can't go with the flow. The sushi itself was fine, a little dry and fishy but comparable to a lot of sushi joints in the Bay. However, the price point was a bit steep for the quality of the food. Overall I think Sushi Confidential could work out its service kinks, improve their allergen education and maybe expand their happy hour menu to include some more sushi.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'First off the hostessing/ seating situation is pretty awkward, it feels understaffed and nobody was up front so we were waiting for assistance for a few minutes.', 'sentiment': 'negative'}, {'Extracted Segment': "This would be totally fine and forgettable if the service throughout our meal wasn't equally awkward.", 'sentiment': 'negative'}, {'Extracted Segment': 'Usually sushi is pretty easy for me. Here, the wrong dish was brought out once and another time a roll came out with the sauce that I had requested be left off.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'The sushi itself was fine, a little dry and fishy but comparable to a lot of sushi joints in the Bay.', 'sentiment': 'neutral'}], 'Price and Value for Money': [{'Extracted Segment': 'However, the price point was a bit steep for the quality of the food.', 'sentiment': 'negative'}]}}