human
My husband & I came here last night to celebrate my Bday. He wanted to try the Le Freak experience, so after reading some of the other Yelp reviews, I realized there was a Groupon for $179 for 2 people. This gives you 2 salads, cheese fondue of your choice, Le Freak fondue (2 of each of all the meats & seafood they offer, as well as some veggies). You also get your choice of a Chocolate fondue, as well as a bottle of French Sparkling Wine. We arrived around 4:30pm and walked around Saratoga for a bit. As we waited for our 5pm reservation, I asked to use the women's bathroom. I noticed there wasn't any toilet seat covers in one stall, the TP was running low, the soap needed to be filled, and the actual water faucet was loose so I let the gentleman at the front desk know, and he said he'd take care of it. We requested a booth, so he walked us into one room decorated with religious paintings and furnishings. There were only 1-2 other couples eating in the restaurant at the time, so we pretty much had our choice of what booth we'd like to sit at. Chelsea came by to take our order, and brought us our bottle of sparkling wine, which she poured into flutes for us, then put the bottle in an ice bucket to the side of the table to keep the remaining cold. I went with the Chef salad & my husband got the Spinach salad which were both good. We chose the Four Cheese fondue that comes with bread, veggies & fruit which was all delicious. You can request extra veggies & fruit if you run out. Chelsea did explain that the fondue pots are extremely hot, however I didn't really think the handles were too, so I found out the hard way when I tried to move the pot over a bit. I think it would be a great idea for them to leave you a pot holder just for this reason. After we finished the cheese fondue, another gentleman came along to prepare our table for the main course. Chelsea brought out the plate and explained what all the different meats, seafood & veggies were. We decided to cook all this in PUNSCH, which is Spiced red wine with cloves and rosemary which was so wonderful. It gets rather difficult to remember what all the different things are, but it was all great! They cleared our table to prepare for our chocolate fondue, which we chose the DANGER MIX with Dark chocolate & English toffee bits. When Chelsea brought out our chocolate fondue, she also brought out 2 more half full flutes of sparkling wine and lit a few candles to celebrate my Bday, which was very nice. The chocolate fondue was quite yummy. One thing we talked to Chelsea about was the 20% service charge they automatically add to your bill. She explained that it gets split between the entire staff, and you can add a small tip on top of that only if you feel like it. Well, after the wonderful food & drink we had, and the great service we received from the entire staff, we had no problem adding a small tip on top. Chelsea did a wonderful job checking on us from time to time, refilling our drinks etc I think the fact that we ate here early on a Monday and Chelsea was an experienced server at this restaurant helped us in getting stellar service.
gpt
{'overall_sentiment': '', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "The waiter said he'd take care of it", 'sentiment': 'positive'}, {'Extracted Segment': 'Chelsea came by to take our order, and brought us our bottle of sparkling wine.', 'sentiment': 'positive'}, {'Extracted Segment': 'Chelsea did explain that the fondue pots are extremely hot', 'sentiment': 'neutral'}, {'Extracted Segment': 'Chelsea brought out the plate and explained what all the different meats, seafood & veggies were.', 'sentiment': 'positive'}, {'Extracted Segment': 'Chelsea checked on us from time to time, refilling our drinks etc', 'sentiment': 'positive'}, {'Extracted Segment': 'the great service we received from the entire staff, we had no problem adding a small tip on top.', 'sentiment': 'positive'}], 'Food Quality': [{'Extracted Segment': 'I went with the Chef salad & my husband got the Spinach salad which were both good.', 'sentiment': 'positive'}, {'Extracted Segment': 'The Four Cheese fondue that comes with bread, veggies & fruit was all delicious.', 'sentiment': 'positive'}, {'Extracted Segment': 'We decided to cook all this in PUNSCH, which is Spiced red wine with cloves and rosemary which was so wonderful.', 'sentiment': 'positive'}, {'Extracted Segment': 'The chocolate fondue was quite yummy.', 'sentiment': 'positive'}], 'Price and Value for Money': [], 'Ambience': [{'Extracted Segment': "There were only 1-2 other couples eating in the restaurant at the time, so we pretty much had our choice of what booth we'd like to sit at.", 'sentiment': 'positive'}, {'Extracted Segment': "I noticed there wasn't any toilet seat covers in one stall, the TP was running low, the soap needed to be filled, and the actual water faucet was loose", 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'I think it would be a great idea for them to leave you a pot holder just for this reason.', 'sentiment': 'neutral'}]}}