human
Came for Mother's Day. As soon as we sit down, they start opening bottles of mineral water and overfilling the glasses including for my children. Then charged us $36 for 4 bottles of water that we didn't drink. We ordered the steaks and they were horrible. The service was the worst even though it wasn't crowded. No apologies for the bad service. It was an awful experience. I really felt they were desperate to screw their customers. First and last time. Think twice before trying that place.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "The service was the worst even though it wasn't crowded.", 'sentiment': 'negative'}, {'Extracted Segment': 'No apologies for the bad service.', 'sentiment': 'negative'}, {'Extracted Segment': 'The food took so long to come out.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'We ordered the steaks and they were horrible.', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': 'As soon as we sit down, they start opening bottles of mineral water and overfilling the glasses including for my children.', 'sentiment': 'negative'}, {'Extracted Segment': "Then charged us $36 for 4 bottles of water that we didn't drink.", 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'It was an awful experience.', 'sentiment': 'negative'}, {'Extracted Segment': 'I really felt they were desperate to screw their customers.', 'sentiment': 'negative'}, {'Extracted Segment': 'First and last time.', 'sentiment': 'negative'}, {'Extracted Segment': 'Think twice before trying that place.', 'sentiment': 'negative'}]}}