human
Update: After my last experience at Kirks I was contacted by the owner Julian within 15 minutes, he went above and beyond to make it right with me. I have never seen a business owner who cares so passionately for his work. After Julian took care of the cost of my previous meal I opted to give kirks a second chance and this time I was honestly amazed the food tasted just like the last time I had it years ago perfect. I want to give a huge thank you to Julian and have to say I went from never coming here again to thinking I'll be back next week.
gpt
{'overall_sentiment': 'positive', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'After my last experience at Kirks I was contacted by the owner Julian within 15 minutes, he went above and beyond to make it right with me.', 'sentiment': 'positive'}, {'Extracted Segment': 'I have never seen a business owner who cares so passionately for his work.', 'sentiment': 'positive'}, {'Extracted Segment': "I want to give a huge thank you to Julian and have to say I went from never coming here again to thinking I'll be back next week.", 'sentiment': 'positive'}], 'Food Quality': [{'Extracted Segment': 'this time I was honestly amazed the food tasted just like the last time I had it years ago perfect.', 'sentiment': 'positive'}], 'Price and Value for Money': [{'Extracted Segment': 'After Julian took care of the cost of my previous meal I opted to give kirks a second chance ', 'sentiment': 'positive'}], 'Other': []}}