human
Not as good as in the past. Fresh topping bar no longer available! Even if you are the only one in line, it takes a bit of time to order; and, if a few people ahead of you, it takes forever to order!!
Heaven forbid someone orders a milkshake, same person taking orders, makes the shard and drinks!!! Really could use 2 people at order counter. The food once ordered doesn't take too long, in spite of the ordering time. Food just isn't as good as it used to be. My experience has been that if the meal is hot, fries are cold; or, hot fries, cold food!
I used to really like Kirks, gave faith that they will one day open the salad/toppings bar and improve the service and food. Just so-so!
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Heaven forbid someone order a milkshake, same person taking orders, makes the shard and drinks!!!', 'sentiment': 'negative'}, {'Extracted Segment': 'Really could use 2 people at order counter.', 'sentiment': 'negative'}, {'Extracted Segment': 'Even if you are the only one in line, it takes a bit of time to order; and, if a few people ahead of you, it takes forever to order!!', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Not as good as in the past. Fresh topping bar no longer available!', 'sentiment': 'negative'}, {'Extracted Segment': "The food once ordered doesn't take too long, in spite of the ordering time.", 'sentiment': 'neutral'}, {'Extracted Segment': "Food just isn't as good as it used to be. My experience has been that if the meal is hot, fries are cold; or, hot fries, cold food!", 'sentiment': 'negative'}], 'Price and Value for Money': [], 'Ambience': [], 'Other': []}}