human
It's just not that great. We tried the location in Los Gatos and the service was just ok - the waiter was clearly hungover from celebrating St. Patrick's Day the day before. Brunch was good despite the service. We then tried the location in Campbell and couldn't wait to get out of there. The bartender on her break sat next to us at the bar and I've never been so grossed out - she had cut herself and left her dirty finger cot on while she ate. She had on a UC Irvine sweatshirt over her uniform dress, and had greasy hair, she just looked so dirty. I've bartended and waited tables, and you don't just plop down next to patrons and eat like a pig with your dirty band-aid hand and then go back to work behind the bar with the same dirty band-aid hand with the same finger cot that you just ate with and not wash your hands and start handling mixes and pouring drinks, leaving your mess from your lunch sitting by next to patrons at the bar. Just gross. It takes a lot for me to complain but both experiences with the staff were unsatisfactory. Not to mention, if the Eco Lab folks dropped in like they do and saw her eat her lunch and return to work without washing her greasy French fry hands, that she ate with her dirty bandaged hand they'd have a fit. Sorry Flights, we will not be returning mainly because your staff gives bad service and isn't sanitary.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "The waiter was clearly hungover from celebrating St. Patrick's Day the day before.", 'sentiment': 'negative'}, {'Extracted Segment': "The bartender on her break sat next to us at the bar and I've never been so grossed out", 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'Brunch was good despite the service.', 'sentiment': 'positive'}], 'Price and Value for Money': [], 'Ambience': [{'Extracted Segment': 'She had cut herself and left her dirty finger cot on while she ate.', 'sentiment': 'negative'}, {'Extracted Segment': 'She just looked so dirty.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'It takes a lot for me to complain but both experiences with the staff were unsatisfactory.', 'sentiment': 'negative'}, {'Extracted Segment': "Sorry Flights, we will not be returning mainly because your staff gives bad service and isn't sanitary.", 'sentiment': 'negative'}]}}