human
The food and service was very good, however we were made to wait nearly 45 minutes for our table, despite having made a reservation. When we were seated, we saw several open tables (they were not recently vacated, and one was never even filled the entire time we were there). Needless to say, we were very disappointed at having to wait so long to be seated. I have eaten here several times and have never been made to wait this long. For a special occasion and at such high prices, being made to wait so long is a big turn off.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'however we were made to wait nearly 45 minutes for our table, despite having made a reservation.', 'sentiment': 'negative'}, {'Extracted Segment': 'Needless to say, we were very disappointed at having to wait so long to be seated.', 'sentiment': 'negative'}, {'Extracted Segment': 'I have eaten here several times and have never been made to wait this long.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'The food and service was very good', 'sentiment': 'positive'}], 'Price and Value for Money': [{'Extracted Segment': 'For a special occasion and at such high prices, being made to wait so long is a big turn off.', 'sentiment': 'negative'}], 'Ambience': []}}