human
Busy night with Mother’s Day, but horrible service. Staff was nice enough, but waited almost half an hour to be seated despite having a reservation. Another 20 minutes to even order. Order wasn't correct. Drinks took 3 tries to order. Champagne wasn’t chilled and didn’t arrive until after our first course. Didn’t get our boxed salad to go when we left.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'Didn’t get our boxed salad to go when we left.', 'sentiment': 'negative'}, {'Extracted Segment': 'Busy night with Mother’s Day, but horrible service.', 'sentiment': 'negative'}, {'Extracted Segment': 'Staff was nice enough', 'sentiment': 'positive'}, {'Extracted Segment': 'Another 20 minutes to even order.', 'sentiment': 'negative'}, {'Extracted Segment': 'Waited almost half an hour to be seated despite having a reservation.', 'sentiment': 'negative'}, {'Extracted Segment': 'Champagne wasn’t chilled and didn’t arrive until after our first course.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': "Order wasn't correct.", 'sentiment': 'negative'}], 'Other': []}}