human
The flights are great and I love the decorations. The bartenders were great and I loved the drinks. This place is an awesome concept, however it is executed very poorly. The first time we came here we sat at the bar and ordered drinks and appetizers around 5pm on a Thursday. There were maybe a couple other people at the bar and a table or two, however it took over 30 minutes for us to get our wings and flatbread appetizers. The next time we tried to come was on a Friday night at 7pm. I made a reservation assuming it would be busy, but when we arrived there were several people at the bar and 3-4 tables in the restaurant at most. The hostess told us the kitchen was "super backed up" and they couldn't seat us for 20-30 minutes. So we sat down and waited 30 minutes, and when I asked the hostess again how long it would be, she again said the kitchen was "extremely backed up" and it could be another 20 minutes, so we left. I did really love the flights and the theme of the restaurant, but it is very expensive and the service is poor.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'The bartenders were great and I loved the drinks.', 'sentiment': 'positive'}, {'Extracted Segment': 'However it took over 30 minutes for us to get our wings and flatbread appetizers.', 'sentiment': 'negative'}, {'Extracted Segment': 'The hostess told us the kitchen was "super backed up" and they couldn\'t seat us for 20-30 minutes. So we sat down and waited 30 minutes, and when I asked the hostess again how long it would be, she again said the kitchen was "extremely backed up" and it could be another 20 minutes, so we left.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'The flights are great', 'sentiment': 'positive'}], 'Price and Value for Money': [{'Extracted Segment': 'it is very expensive', 'sentiment': 'negative'}], 'Ambience': [{'Extracted Segment': 'I love the decorations.', 'sentiment': 'positive'}], 'Other': [{'Extracted Segment': 'This place is an awesome concept, however it is executed very poorly.', 'sentiment': 'mixed'}]}}