human
-took 20 minutes just to place our order- additional 20 min. To receive part of our order (the sliders) - then Waited another 10 min to receive the mac & cheese sliders (extremely small portions and not worth the price) don't waste your money! The Mac & cheese is very plain. Hardly any cheese. It has clearly gone down hill. Look at the pics 3 yrs ago vs now. I had ordered a fettuccine pasta dish with chicken, waited over 30 min just to have the unfriendly waitress come back and tell me they are out of the chicken fettuccine. What a disappointment, waste of time and waste of money.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'unfriendly waitress', 'sentiment': 'negative'}, {'Extracted Segment': 'took 20 minutes just to place our order', 'sentiment': 'negative'}, {'Extracted Segment': 'additional 20 min. To receive part of our order (the sliders)', 'sentiment': 'negative'}, {'Extracted Segment': 'then Waited another 10 min to receive the mac & cheese sliders', 'sentiment': 'negative'}, {'Extracted Segment': 'waited over 30 min just to have the unfriendly waitress come back and tell me they are out of the chicken fettuccine', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': '(extremely small portions and not worth the price)', 'sentiment': 'negative'}, {'Extracted Segment': 'The Mac & cheese is very plain. Hardly any cheese', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': "don't waste your money!", 'sentiment': 'negative'}, {'Extracted Segment': 'What a disappointment, waste of time and waste of money', 'sentiment': 'negative'}], 'Ambience': [], 'Other': [{'Extracted Segment': 'Look at the pics 3 yrs ago vs now', 'sentiment': 'neutral'}]}}