human
We chose la fondue for our 1 year anniversary since neither of us had been before and had heard excellent reviews of the place. Our reservation was at 8:15 pm, we got there early around 7:30 pm and were told we would be seated till our 8:15 pm reservation... no problem! So we waited only to see walk-ins show up and be put on the list for about the same time. Unfortunately, at 8:15 pm, the walk-ins were seated before us and we were not seated until 8:40 pm, much after our reservation. We even discussed leaving and going to Applebee's where we knew we wouldn't have to wait! How romantic...however, wanting the day to be special, we decided to wait after we were sat; our experience turned around for the best.
gpt
{'overall_sentiment': 'mixed', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'our reservation was at 8:15 pm, we got there early around 7:30 pm and were told we would be seated till our 8:15 pm reservation... no problem!', 'sentiment': 'positive'}, {'Extracted Segment': 'So we waited only to see walk-ins show up and be put on the list for about the same time.', 'sentiment': 'neutral'}, {'Extracted Segment': '8:15 pm, the walk-ins were seated before us and we were not seated until 8:40 pm, much after our reservation.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': "we even discussed leaving and going to Applebee's where we knew we wouldn't have to wait! How romantic...", 'sentiment': 'negative'}, {'Extracted Segment': 'however, wanting the day to be special, we decided to wait after we were sat; our experience turned around for the best.', 'sentiment': 'positive'}]}}