human
I placed an order on Valentines Day at 6 pm . They said it would be delivered in one hour. Two hours went by and then they cancelled at 8 pm. My husband and I were starving and it was too late to order from anywhere else. No explanation. Nothing. Never going to eat there or order anything from there again.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'I placed an order on Valentines Day at 6 pm . They said it would be delivered in one hour. Two hours went by and then they cancelled at 8 pm.', 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': 'My husband and I were starving and it was too late to order from anywhere else. No explanation. Never going to eat there or order anything from there again.', 'sentiment': 'negative'}]}}