human
We have been long time customers of La Fondue. (More than 20 years). We look forward to coming to this restaurant for most of our special occasions. We have recommended it to friends and family over the years. We came in on Sunday for a pre-Valentine's dinner due to I am leaving the country with my 3 kids on a vacation and will not be in town to celebrate. As usual, the food was outstanding. However, we had the absolute worst service I have ever encountered. Our server made us feel like it was an inconvenience every time we asked for something (additional sauces, items, wine, etc.). He was super late bringing the requested items then just slammed them down on the table. In one case, the sauce slid all the way across the table. He never offered me wine so I had to flag him down. He barely spoke to us the entire evening. He also never followed up to find out if we wanted any after-dinner drinks. I never realized how much of a difference great service makes. As I said previously, this has never happened at La Fondue before. Hopefully, this particular server can get additional training. The restaurant is missing out because we would have had after-dinner drinks but were afraid to ask.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'However, we had the absolute worst service I have ever encountered.', 'sentiment': 'negative'}, {'Extracted Segment': 'Our server made us feel like it was an inconvenience every time we asked for something (additional sauces, items, wine, etc.).', 'sentiment': 'negative'}, {'Extracted Segment': 'He was super late bringing the requested items then just slammed them down on the table.', 'sentiment': 'negative'}, {'Extracted Segment': 'In one case, the sauce slid all the way across the table.', 'sentiment': 'negative'}, {'Extracted Segment': 'He never offered me wine so I had to flag him down.', 'sentiment': 'negative'}, {'Extracted Segment': 'He barely spoke to us the entire evening.', 'sentiment': 'negative'}, {'Extracted Segment': 'He also never followed up to find out if we wanted any after-dinner drinks.', 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'As usual, the food was outstanding.', 'sentiment': 'positive'}], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': 'We look forward to coming to this restaurant for most of our special occasions.', 'sentiment': 'positive'}]}}