human
Can you please fix your online ordering?! I ordered, and payed, for my family's order tonight, and it said to pick it up at 8:45. I show up about 8:40 to be told they close at 8. The asshole working there was pointing to the window saying we close at 8, like I'm some kind of moron. He did reverse my charge for the meal, but it shouldn't have let me do it in the first place if they were closed. Anyway, there's much better choices out there anyway, so no big deal.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "The asshole working there was pointing to the window saying we close at 8, like I'm some kind of moron.", 'sentiment': 'negative'}, {'Extracted Segment': 'I show up about 8:40 to be told they close at 8.', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': "I ordered, and payed, for my family's order tonight, and it said to pick it up at 8:45.", 'sentiment': 'neutral'}, {'Extracted Segment': "He did reverse my charge for the meal, but it shouldn't have let me do it in the first place if they were closed.", 'sentiment': 'negative'}], 'Other': [{'Extracted Segment': "Can you please fix your online ordering?! I ordered, and payed, for my family's order tonight, and it said to pick it up at 8:45. Anyway, there's much better choices out there anyway, so no big deal.", 'sentiment': 'negative'}]}}