human
We were a large party and waited for the restaurant to open. We were the first customers there and the hostess turned us away because we didn't have a reservation. There is no one in the restaurant, so we went online and we're able to secure a reservation for 9:00 am (opening time). We walked back over and the hostess was so rude and turned us away, even with a reservation and an empty restaurant. We were so excited to try this place too!
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "We were the first customers there and the hostess turned us away because we didn't have a reservation.", 'sentiment': 'negative'}, {'Extracted Segment': 'We walked back over and the hostess was so rude and turned us away, even with a reservation and an empty restaurant.', 'sentiment': 'negative'}], 'Food Quality': [], 'Price and Value for Money': [], 'Ambience': []}}