human
While the food is good from past experiences, the service is seriously lacking. We sat at the bar and although there were 12 customers in the restaurant, it took awhile just to put our drink order in and the bartender forgot one of the orders. We wanted to order food. But after 20 minutes of the bartender keeping his back to us (again, the place was practically empty) we gave up, asked for our bill and went to another restaurant in the neighborhood. We've had similar experiences a few times before. A lot of potential here but the service needs to improve to even a basic level.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'the service is seriously lacking', 'sentiment': 'negative'}, {'Extracted Segment': 'the bartender forgot one of the orders', 'sentiment': 'negative'}, {'Extracted Segment': 'we gave up, asked for our bill and went to another restaurant in the neighborhood', 'sentiment': 'negative'}, {'Extracted Segment': 'it took awhile just to put our drink order in', 'sentiment': 'negative'}, {'Extracted Segment': 'after 20 minutes of the bartender keeping his back to us', 'sentiment': 'negative'}, {'Extracted Segment': 'A lot of potential here but the service needs to improve to even a basic level', 'sentiment': 'neutral'}], 'Food Quality': [{'Extracted Segment': 'While the food is good from past experiences', 'sentiment': 'positive'}], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': "We've had similar experiences a few times before", 'sentiment': 'negative'}]}}