human
Although we really like Kirk burger and have gone there for years. It's has definitely gone down hill while the prices for the portion sizes have gone way up. 
We went a week ago and got two tri tip sandwiches one was about six ounces of meat which was good the other was definitely smaller and I buy looked to be two or three ounces. Plus for some reason they were out of onion rings in the middle of the day. My wife got the steak burger asked for medium rare and got well done plus the burger was broken and missing a chunk. And since everything is pick up only we didn't go back. And not sure we will for a while. 
Just overall disappointing.
Hope they get better again.
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': "since everything is pick up only we didn't go back. And not sure we will for a while.", 'sentiment': 'negative'}], 'Food Quality': [{'Extracted Segment': 'the other was definitely smaller and I buy looked to be two or three ounces.', 'sentiment': 'negative'}, {'Extracted Segment': 'My wife got the steak burger asked for medium rare and got well done plus the burger was broken and missing a chunk.', 'sentiment': 'negative'}], 'Price and Value for Money': [{'Extracted Segment': "It's has definitely gone down hill while the prices for the portion sizes have gone way up.", 'sentiment': 'negative'}], 'Ambience': [], 'Other': []}}