human
My friend and I dropped by after the Gwen Stefani concert at 11:15. This place was highly recommended by my coworkers so I thought I'd give it a try. No one was at the hostess stand so we walked in and saw a few servers in the back rolling up utensils and chatting. They stared at us and looked at each other like we were an inconvenience since they were closing in 45mins. No one approached us. We sat at a table and saw a few others from the concert give the same confused look as we did upon walking in. Finally after 5mins I had to find someone who worked there and she informed us their kitchen was closed but we were more than welcome to grab a drink at the bar. When you know Planet Hollywood has many shows and concerts that end at 11 every week and your restaurant closes at midnight please have your staff at least approach & acknowledge customers to greet them and inform them the kitchen is closing
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'They stared at us and looked at each other like we were an inconvenience since they were closing in 45mins.', 'sentiment': 'negative'}, {'Extracted Segment': 'No one approached us.', 'sentiment': 'negative'}, {'Extracted Segment': 'Finally after 5mins I had to find someone who worked there and she informed us their kitchen was closed but we were more than welcome to grab a drink at the bar.', 'sentiment': 'neutral'}], 'Price and Value for Money': [], 'Ambience': [], 'Other': [{'Extracted Segment': 'My friend and I dropped by after the Gwen Stefani concert at 11:15.', 'sentiment': 'positive'}, {'Extracted Segment': "This place was highly recommended by my coworkers so I thought I'd give it a try.", 'sentiment': 'positive'}, {'Extracted Segment': 'We sat at a table and saw a few others from the concert give the same confused look as we did upon walking in.', 'sentiment': 'negative'}]}}