human
Horrible experience. I waited 30 minutes for my dish. OK, it was fine. But after another 30 minutes, my wife still did not get her dish. A second waitress noticed my wife had no food and reordered her dish. 10 minutes later our waitress came with two waffle dishes that my wife had ordered and gave them to the patrons next to us - who had order after us. This was so insulting. I was furious that we would be treated with such disrespect. They did comp the meal. But that was not what we came for. Dr. G
gpt
{'overall_sentiment': 'negative', 'aspects': {'Staff Service and Behavior': [{'Extracted Segment': 'A second waitress noticed my wife had no food and reordered her dish.', 'sentiment': 'neutral'}, {'Extracted Segment': '10 minutes later our waitress came with two waffle dishes that my wife had ordered and gave them to the patrons next to us - who had order after us', 'sentiment': 'negative'}, {'Extracted Segment': 'I waited 30 minutes for my dish.', 'sentiment': 'negative'}, {'Extracted Segment': 'after another 30 minutes my wife still did not get her dish.', 'sentiment': 'negative'}], 'Food Quality': [], 'Price and Value for Money': [{'Extracted Segment': 'They did comp the meal.', 'sentiment': 'positive'}], 'Other': [{'Extracted Segment': 'Horrible experience.', 'sentiment': 'negative'}, {'Extracted Segment': 'This was so insulting.', 'sentiment': 'negative'}, {'Extracted Segment': 'I was furious that we would be treated with such disrespect.', 'sentiment': 'negative'}, {'Extracted Segment': 'that was not what we came for.', 'sentiment': 'negative'}, {'Extracted Segment': 'OK, it was fine.', 'sentiment': 'neutral'}]}}