The cart and table's a shambles; it's former glory now stockpiled in Penny's sticky fingers; but this is the right of all guests at the Holiday Inn - she can't help it if the attendants are slow; and they are (this being Canada) but they do catch on quickly and move far and away into the nether region of the pantry for to restock. The guard goes back to being docile and Richard remains his pleasant self behind the counter. Newly arriving guests can't tell he's cowering but we know better, don't we.