In a crisis says MacGregor people want to know someone is in charge Whereas now the tendency is for managers to duck and squirm Shackleton was prepared to stand up and accept responsibility His 1914 expedition was the one that became the stuff of legend His ship the Endurance drifted for nine months in the pack ice and was finally crushed by ice floes When it finally went down Shackleton told his men we should all eventually reach safety provided that you continue to do your utmost and to trust me From all the accounts and diaries the then kept it is clear that there was never a time that the Boss was not in charge Shackleton thought everything through planned for every eventuality kept his men continually informed and sought their opinions says MacGregor He was adaptable willing to let go when something was lost and start afresh Weve built an effective set of principles here that Shackleton illustrates Clients can relate to his story without feeling thryre being criticised