A Brooklyn marketing office was inundated for months by hundreds of private medical documents meant for Quest Diagnostics , but could n't get anyone at the clinical laboratory services company to take action until she called NBC 4 New York 's I - Team . Gabby Klotzman started working for APS Marketing Group in Flatbush in April and almost immediately noticed faxes meant for Quest Diagnostic coming into her office , she says . The faxes were all medical papers , with sensitive information , including name , date of birth , phone numbers , and sometimes social security numbers for patients . They almost always included the type of the test that was being ordered for the individuals and were faxed from many different medical offices in the New York metropolitan area . " I know if it was my information being shared , I would want someone to tell me , " Klotzman said . Klotzman called Quest Diagnostics . She said the company told her they were handling the situation and promised her they would contact the clients . But the faxes kept coming . Klotzman noticed that Quest 's fax number began with area code 785 while her company fax number began with a 718 . She contacted the Department of Health and Human Services , which oversees HIPAA , a collection of strict medical privacy laws . Months went by and she continued to receive sensitive medical data she did not want . That 's when she reached out to the I - Team . Hundreds of patients had medical documents with their information sent to the marketing group in error . The I - Team showed personal records to several of them . Key Witness in ' Grid Kid Slayer ' Murder Trial Admits Lying Doralis Garcia was stunned to see her name , date of birth , age , phone number and type of testing she had undergone at a medical office in the Bronx . " It is unbelievable and upsetting to know that you have my information , " said Garcia . Jason Price was equally shocked when the I - Team showed him a similar document bearing his name . " This is definitely a violation of privacy , " Price said . " To give out someone else 's medical records ... you do n't know what people can do with this . " Pam Dixon , a medical privacy expert , said it 's against the law to send medical documents to a business . Klotzman followed up with the Department Health and Human Services about her complaint after several months of continuously getting the medical records . HHS sent her a letter in response , saying that the case was closed and that they would resolve the matter by providing " technical assistance to Quest Diagnostics . " When the I - Team contacted the medical office in the Bronx that sent Garcia and Price 's information in error to the Brooklyn firm , the office said 44 records were sent to the wrong party due to " human error when the area code was entered incorrectly . " The medical office was never notified by Quest Diagnostics or the federal government that something had gone wrong . A spokesman for Quest Diagnostics says it was not aware that the breach involved so many medical documents from so many medical offices at the time Klotzman first contacted the company . Once the I - Team got involved , Quest decided to create a new 718 fax number to avoid future confusion with the medical offices in the metropolitan area . Meanwhile , the I - Team has learned a class action lawsuit over the data breach was filed this week against Quest Diagnostics by the law firm Newman Ferrara LLP . Quest Diagnostics said it was aware of the lawsuit , but had no comment . ;